The Queens Hotel, Newport
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The Queens Hotel, Newport

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About

3.0
#16 of 19 hotels in Newport
1.0 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
2.8 of 5 bubbles
Service
2.7 of 5 bubbles
Value
The Queen's Hotel is a grade II listed building which was built in 1863, soon after Bridge Street was laid out. We are ideally placed within the city centre and only 2 minutes walk from the main train station with plenty of car parking available in the area. We have 29 individual bedrooms and all We are ideally located only 5 minutes off Junction 25A of the M4 and 2 minutes walk from Newport train station. There are train connections to Cardiff, Swansea, Birmingham, Manchester, Portsmouth and London. Cardiff is only 20 minutes away by car and 15 minutes by train which is ideal for anyone planning a trip to the Millennium Stadium or concerts at the Motorpoint arena. We are also less than a 10 minute walk from Rodney Parade, the home ground of The Newport Gwent Dragons, Newport RFC and Newport County.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Restaurant
Business Centre with Internet Access
Conference facilities
Meeting rooms
Non-smoking hotel
Wine / champagne
Room features
Desk
Clothes rack
Iron
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Family

Location

19 Bridge Street, Newport NP20 4AN Wales
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 89 out of 100
89
Bristol Airport
18.9 mi
See all flights
Cardiff-Wales Airport
19.9 mi
See all flights
17Reviews3Q+A4Room tips

Reviews
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Detailed Reviews
Andy wrote a review Dec 2021
Pontypool, United Kingdom
4.0 of 5 bubbles
Just needed a roof over our head, clean sheets and hot water as knew it was unlikely to get in until early hours.

Wife was concerned by some reviews but it delivered. Toasty on entrance, nice receptionist, room spacious, big bathroom, shampoos/shower gel, coffee and tea facilities, pretty damn good considering the c£60 overnight tariff.

Weirdly, the bed and mattress was one of the most comfortable we'd experienced 👍 No breakfast but still good value.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Queens Hotel, General Manager at The Queens Hotel, Newport
Responded 7 Jan 2022
Good evening, Thanks for taking the time to review The Queens Hotel, we're delighted that you enjoyed your visit and hope you had a fantastic festive season and a happy new year. All the best, The Queens Hotel
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ROYALWREN wrote a review Dec 2021
Cardiff, United Kingdom
4.0 of 5 bubbles
Does exactly what it says on the tin. The hotel was clean, tidy, with helpful reception staff. The room was comfy with all the requirements. The lift was fully functioning and the added front door security was reassuring. For a cheap getaway, we will book again. We didn’t have breakfast so can’t comment on that.
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Date of stay: December 2021Trip type: Travelled as a couple
Room Tip: We parked across the road which was £17 for the night but we factored this into the budget price...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Queens Hotel, General Manager at The Queens Hotel, Newport
Responded 7 Jan 2022
Good afternoon, Thank you for taking the time to leave us a review on your stay. We look forward to seeing you again and soon and may we wish you a very happy new year. The Queens Hotel
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Soozie1966 wrote a review Mar 2022
Gloucester, United Kingdom
2.0 of 5 bubbles
Although the hotel was clean and comfortable, we did not realise that it is also a nightclub. Pounding music until 2am and lots of noise when people were leaving, there were even 2 women fighting in the street at 2.30am.
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Date of stay: March 2022
2.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helen N wrote a review Jun 2022
1.0 of 5 bubbles
My mother was unfortunate enough to stay at this hotel on a trip away and received bad service as well a sub standard room (one mug, no kettle, room that appeared not to have been used). She tried raising issues with staff when she was there but they claimed to work for the restaurant only and not the hotel so couldn’t help her. Upon returning home she sent an email stating her disappointment. This is very rare for my mother as she NEVER complains so I knew it had been a bad experience. She received a response offering her a £20 voucher, and stating that she had been misadvised by staff. Whilst appreciative of this gesture she responded (very politely), stating that the voucher would not even cover the cost of a meal for 2 never mind the travel costs as it is not local.

The response that came was nothing short of gobsmacking. The abuse directed at my 67 year old mother was shameful, and left her feeling extremely upset. I have attached a screenshot of the email so people know what kind of person is running this establishment. Avoid at all costs, unless you are prepared to be treated like dirt. He advised her to stay away - I consider that threatening behaviour. There is no chance she or anyone else should step foot anywhere near this business.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda C wrote a review Nov 2022
1.0 of 5 bubbles
Not called the Queens Hotel any more , it's a "restaurant " serving all you can eat , breakfast , lunch and dinner . Tried it for Sunday lunch today , November 27th , advertised beef , turkey or pork on outside board , paid £24 for me and my hubby , went to the food counter , selected our veggies , only pork available, fatty pork slices , suspended in luke Warm water. I asked the waitress for a different choice of meat , she said the turkey is coming soon .No mention of any beef !
One hour later , I was still waiting for my meat to arrive ! We had finished our lunch , we were offered , tea , coffee or squash with our meal , for £2 each , hubby asked for coffee , told the coffee machine was not turned on , I chose squash , the orange squash would not mix with the water , it remained in the bottom of the glass like an egg yolk !
Overall , awful 😖 . Give this place a wide berth
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Avoid it !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jon B wrote a review May 2022
5.0 of 5 bubbles
Lovely staff, lovely old building with an incredible bar, and brilliant food. Every member if staff is friendly it has a real family feel. I cant understand why anyone would leave a bad review, its lovely. There is entertainment on weekends which can make it noisy seemingly but we didn’t feel that at all. Amazing value, £60 for a double room with a brilliant plated breakfast and a lively renovated bar area, what more can you ask for.
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Date of stay: March 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy M wrote a review Jun 2022
United Kingdom
5.0 of 5 bubbles
What a lovely meal we had at the Queens Brasserie Thursday’s Steak Night. 2 lovely steaks, cooked to perfection, a choice of sauces with Fries or New Potatoes. To follow, a cheese board. Included in the price, a bottle of wine, we had the Red. Honestly, it was probably the nicest Steak we’d had for while. The price, £30.00……Fantastic, The staff were all polite & professional. Thank you Queens Brasserie. Recommend you try it.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SouthamptonJackie wrote a review Jun 2022
Southampton, United Kingdom
1.0 of 5 bubbles
Stayed at this hotel for 2 nights . On the 2nd night there was a nightclub drum and base blasting until 4.30 am in the morning and I felt as though I was in the same room as it. Absolutely no sleep and when I mentioned it in the morning to one of the staff she just said that guests should be warned about it before they book. I would not recommend this hotel to anyone who wants a nights sleep. Its a very basic hotel also.
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Date of stay: May 2022
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Ask for a room away from the nightclub area
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David wrote a review Oct 2021
Berkshire, United Kingdom
1.0 of 5 bubbles
Visited today after booking with Booking. Com. Thought they were a reputable company but it’s a scam. The place is derelict. No response from reception. £55.95 up front, didn’t expect much but this was ridiculous. Do not fool for this, people. We ended up driving 2 hours back home and when I contacted Booking. Com the response was contact the hotel. Rubbish. Will never use them again.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colleen C wrote a review May 2022
5.0 of 5 bubbles
So glad we booked the Queens for a lovely evening out with friends. The Thursday night menu of steak, wine, cheese was perfect. All was well presented and cooked exactly to our liking. (4 of us ) The staff were friendly ,patient and professional. We do not go out very often, but will certainly return to try something else on the menu in the not too distant future. No complaints at all.
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Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sarah R asked a question Nov 2021
Pontypool, Wales, United Kingdom
Is it still a wetherspoons?
L E asked a question Oct 2021
Liverpool, United Kingdom
Is it clean or a dump?
H J wrote a tip Dec 2022
Newport, United Kingdom
1.0 of 5 bubbles
"Avoid this place"
Read full review
Linda C wrote a tip Nov 2022
1.0 of 5 bubbles
"Avoid it !"
Read full review
SouthamptonJackie wrote a tip Jun 2022
Southampton, United Kingdom
1.0 of 5 bubbles
"Ask for a room away from the nightclub area"
Read full review
ROYALWREN wrote a tip Dec 2021
Cardiff, United Kingdom
4.0 of 5 bubbles
"We parked across the road which was £17 for the night but we factored this into the budget price of the hotel, there is cheaper parking."
Read full review
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LOCATION
United KingdomWalesSouth WalesNewport
NUMBER OF ROOMS
29
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THE QUEENS HOTEL, NEWPORT - Reviews, Photos

Frequently Asked Questions about The Queens Hotel, Newport
Which popular attractions are close to The Queens Hotel, Newport?
Nearby attractions include Exit60 - Newport Escape Rooms (0.2 miles), Newport Museum and Art Gallery (0.3 miles), and New Pastures Home (0.3 miles).
What are some of the property amenities at The Queens Hotel, Newport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Queens Hotel, Newport?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Queens Hotel, Newport?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Queens Hotel, Newport?
Conveniently located restaurants include Gem42, Taste of Asia, and Las Iguanas.
Is The Queens Hotel, Newport located near the city centre?
Yes, it is 0.5 miles away from the centre of Newport.
Does The Queens Hotel, Newport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to The Queens Hotel, Newport?
Many travellers enjoy visiting Caerleon Roman Fortress and Baths (2.5 miles), Caerleon Amphitheatre (2.4 miles), and Tredegar House (2.2 miles).
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