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Holiday Inn Newport

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Holiday Inn Newport
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473 Reviews from our TripAdvisor Community

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Showing 467: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed yesterday NEWvia mobile

We're on our 4th of a 5 night stay. This is such a friendly comfortable hotel.... Staff are all brilliant, helpful and friendly. We were lucky enough to get a platinum member upgrade. Room is huge and stylish, comfy bed with new mattress topper and good quality duvet. Really quiet at night, no noisy badly fitting door closers here. The...

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Helpful?
Thank Alison B
Deal
Reviewed 3 days ago NEW

A typical Holiday Inn, well-positioned, welcoming, warm and with a good atmosphere and good breakfasts. Swimming pool was small and the water temperature was uncomfortably low. One room lacked a safe & refrigerator. Beds were comfortable, apart from the extra divan bed which felt like you were sleeping directly on the springs. No hot water for the shower on Sunday...

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Helpful?
Thank DealVeterans
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to complete a review in regard to your recent stay at the hotel. I was pleased to learn that we lived up to your expectations in terms of what the Holiday Inn delivers. I note the areas in which you believe we could improve the customer experience and will work towards that end where...

Orpington, United Kingdom
Reviewed 1 week ago via mobile

Stayed on a Saturday as a location near to the Rugby Stadium. Unfortunately it was a 30 minute drive. Nice Hotel though. Plenty of parking. Rooms are ok if a tad tired. Very very comfy bed though. Breakfast is fine with all the usual options available. Wi-Fi ok and it does have 4G coverage from EE. Staff very friendly and...

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Helpful?
Thank Steve B
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent visit to the hotel whilst attending the rugby in Cardiff I was delighted to learn that you enjoyed the experience in the main and would return again. Once again thank you for your custom and feedback.

Amlwch, United Kingdom
Reviewed 1 week ago via mobile

Good location being next to the M4. When you pull up outside it doesn't look very appealing but once your inside its w very nice modern hotel. A great idea to have full sky sports package. Breakfast seems a bit overpriced.

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Helpful?
Thank iwan99
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent visit to the hotel . I was pleased to learn we overcame your initial concerns and you appreciated that we have Sky sports available in all our bedrooms. Once again thank you for your custom and feedback.

Wales
Reviewed 2 weeks ago via mobile

Attended a large function here and despite advance warning the hotel had not catered for a nut allergy suffer. Rice was hard .. wedges salty .. cant comment on dessert ..bar would not serve coffee..initally only one bar person so service very slow

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Thank Liz034
Plymouth
Reviewed 2 weeks ago

Shame that if the microwave broke they would have to close the food being served in the bar area. Why can't the meal come not being microwaved. Also why can't I order a side of onion rings when they are served as a main. :((

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2Thank pstiles
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent experience at the hotel. First and foremost please accept my apologies that we did not fully live up to your expectations on this occasion. I note your constructive comment on availability of onion rings being available as a side order. Once again please accept my...

Benfleet, United Kingdom
Reviewed 3 weeks ago

Easy access from/to the M4 motorway; a friendly reception and a well appointed room. This is a "standard" Holiday Inn, but as usual there are differences. Here I enjoyed a nice, large room on the ground floor (of two); the bar & restaurant offer a very pleasant environment. There is also a large car park.

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Helpful?
Thank Otto148
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent visit to the hotel. I was delighted to learn that you enjoyed the total experience and hospitality provided by my colleagues. Once again thank you for your custom and positive feedback.

London
Reviewed 3 weeks ago

I stayed here with work and the hotel was clean, comfortable and the staff were welcoming, the only down side was that the hotel was extremely hot, they did provide a fan in the room but as you can appreciate trying to sleep with a fan at max speed was challenging.

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Thank wispadoggie
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent visit to the hotel whilst on business. Whilst I was pleased to learn you enjoyed to learn you found the hospitality, cleanliness and comfort to your liking I was disappointed to learn that we did not manage to deliver a cooler temperature in your room...

Guernsey, United Kingdom
Reviewed 4 weeks ago

The hotel was easy to find and easy to park. Bed was very comfortable and as big sports fan really pleased to have full Sky TV options in the room. Would like to see this as standard in all Holiday Inn hotels as I am a Priority Cub member and tend to use this company when I can. Did not...

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Helpful?
Thank Pvbsc1
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent visit to the hotel whilst in the area on business. I was delighted to learn you enjoyed the experience, especially your bedroom including the availability of the Sky Sports package . Once again thank you for your custom, loyalty as an IHG Rewards member and...

Cwmbran, United Kingdom
Reviewed 31 October 2016

I don't normally leave bad reviews. BUT in this case I feel I have to. Friends of ours have been trying to persuade us to go to the Holiday Inn at the Coldra, Newport for months, saying it's the best Sunday Lunch ever. After this rave review we were looking forward to it. However they couldn't have been more wrong....

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1Thank Jason W
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent Sunday lunch experience. First and foremost please accept my apologies that we did not live up to your expectations on this occasion. We will certainly be utilizing your comments as we review how we continue to improve both the quality of food and service to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
A warm welcome is just the beginning at the Holiday Inn Newport. Whether you are travelling for business or leisure the Holiday Inn Newport hotel will make your trip a success. Offering 119 well appointed ensuite bedrooms all with air conditioning, High Speed Wireless Internet connection, satellite channels and In-house movies.The hotel is situated just off junction 24 of the M4 with free ample car parking. The thriving cities of Bristol & Cardiff are within a 30 minute drive and it s only a short journey to the Wye Valley or the Brecon Beacons. Take a round of Golf at the Celtic Manor Resort home of the Ryder Cup in 2010, situated opposite the hotel.The Millennium Stadium hosts a variety of events and is only a 10 minute train journey from Newport. We offer an extensive range of Conference facilities with our largest suite accommodating up to 500 delegates. Click on the meetings tab for further details.Harpers bar is a place for work & relaxation with wireless access and an extensive bar & lounge menu. Harpers restaurant provides a tempting choice of cuisine prepared to the highest culinary standard by our international kitchen team. Take advantage of our resident only leisure facilities with heated indoor pool.With our experience and commitment to our guests, we are the ideal choice. ... more   less 

Additional Information about Holiday Inn Newport

Address: The Coldra, Newport NP18 2YG, Wales
Region: United Kingdom > Wales > Southern Wales > Newport
Price Range: £68 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Newport 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Holiday Inn Newport Hotel Newport
Holiday Inn Newport Wales
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Newport staff and other travellers.
1 question
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Glasgow, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Newport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Furthest from the restaurant/bar. Ours (360) was perfectly quiet despite Christmas parties underway.”
 of 5 bubbles DealVeterans, 5 Dec 2016 | Read review
“Ground floor rooms have easy access from reception”
 of 5 bubbles Otto148, 14 Nov 2016 | Read review
“Quiet hotel”
 of 5 bubbles 738sherh, 17 Jul 2016 | Read review
“get proper internet connection”
 of 5 bubbles 251jurajk, 12 Jul 2016 | Read review
“Stay at the holiday inn at Caldicott just down the road”
 of 5 bubbles , 10 Jul 2016 | Read review
5 of 5
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