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Holiday Inn Express Newport

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Holiday Inn Express Newport
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545 Reviews from our TripAdvisor Community

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Showing 534: English reviews
Truro, United Kingdom
Reviewed 2 weeks ago via mobile

Needed to come to Wales for a fast track passport and found a great deal this at this place including breakfast and being ideally located to the passport office was ideal. The place was immaculate and the staff, especially Nyall was extremely friendly and helpful, nothing was to much trouble for him. Would definitely recommend staying here, great value.

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Helpful?
Thank Loobyloo60
Laura P, Guest Service Assistant at Holiday Inn Express Newport, responded to this review

Good Morning Loobyloo60 I am so pleased to see you enjoyed your recent stay with us here at Holiday Inn Express Newport. It’s so nice to hear your Positive comments about the staff and the breakfast facilities, we really do strive to deliver the best possible customer Service. I'm sure Nyall will be just as proud as me to hear...

Portsmouth, United Kingdom
Reviewed 3 weeks ago

Booked a room through booking.com the hotel had no note of reservation. Stayed even though a higher rate and then the next night 20% more so not good. Rooms basic, breakfast terrible as hot breakfast very low budget and room really cold. Staff very prison service style and no interaction. The only positive was the free wifi and good pillows.

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Helpful?
Thank Ant1421
Kate F, Front Office Manager at Holiday Inn Express Newport, responded to this review

Dear Loyal Guest Thank you for taking the time to review your recent stay. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Kindly be assured that we treat this matter seriously, as we always strive to deliver a first class service to our guests. While we understand that your stay was...

Chesterfield, United Kingdom
Reviewed 11 December 2016

This Holiday Inn Express is a very new build and for a budget hotel the accomodations are excellent. The Fixtures and fittings, the decoration and floor coverings are of high quality and tasteful design. The rooms are very well furnished and the bathrooms nicely fitted if a little compact. WiFi is free. There is an iron and ironing board provided...

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Helpful?
Thank dave m
Laura P, Guest Service Assistant at Holiday Inn Express Newport, responded to this review

Dear Mr Massey, May I firstly Thank you for taking the time to leave such a lengthily review. I'm glad that our recent refurbishment exceeded your expectations, it is always a pleasure when guests leave such positive feedback! With regards to the issues that you encountered during your stay, if you had contacted reception this would of given us the...

Kingston-upon-hull
Reviewed 4 December 2016

Visiting family in Newport. This was our first stay at a Holiday Inn Express. Easy to get to from the Motorway and also easy access into Cardiff. The Staff were friendly and helpful, the room was spotless and an added bonus was the iron and ironing board in the room. Breakfast was very good and was a good start to...

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Helpful?
Thank pbmcm1945
Cerys O, Guest Service Assistant at Holiday Inn Express Newport, responded to this review

Dear Valued Guest, Thank you for choosing to book your accommodation at Holiday Inn Express Newport, and for taking the time to provide feedback of your recent stay with the Hotel, we truly value all feedback provided. I am glad to hear that the Hotel was easy to get to from the motorway and that it was easy access into...

Stratford-upon-Avon, United Kingdom
Reviewed 3 December 2016

The hotel must have been recently refurbished. It is in a pristine condition and offers all the facilities one would expect in a first class hotel. Staff are extremely helpful and polite. Pity such top quality is spoiled by the inefficient heating system. Having recently stayed in another Inn Express and having experienced similar problems it is easy to guess...

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Helpful?
Thank giannir
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Guest, Firstly, I would like to thank you for taking the time to leave us with a review regarding your stay at our property. I am so pleased to read, that you found our Hotel to be in pristine condition and that my colleagues were extremely helpful and polite throughout your stay. Should you return to us in the...

Sheffield, United Kingdom
Reviewed 2 December 2016

Nice modern and spotlessly clean, rooms are comfortable and appointed to a high standard. The hotel is really convenient to drive to. The foyer/bar/restaurant area is a little chilly and lacks atmosphere, it's got the look and feel of an airport departure lounge rather than somewhere you would choose to eat but there is a decent pub within walking distance...

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Helpful?
Thank Work_party2601
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Guest, Thank you for taking the time to leave us with some feedback in regards to your work stay with us. I am pleased to read that you found your room spotless, modern and comfortable and that the Hotel was in a convenient location for your needs. We truly appreciate all feedback brought to our attention, as we are...

Wrexham, United Kingdom
Reviewed 25 November 2016

Stayed here Friday night for easy access into Cardiff on Saturday for the Wales V Japan rugby. Upon arrival we were greeted by a lovely lady to chatted whilst checking us in. She advised us of how to get into Cardiff by bus letting us leave our car in the hotel car park even though we were not staying Saturday...

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Helpful?
Thank Emma R
Kate F, Manager at Holiday Inn Express Newport, responded to this review

Dear Guest, Firstly may I take this opportunity to thank you for taking the time to write a review about your recent return stay with the Hotel, it is always nice to hear from our guests . I am pleased to see you find the location of the Hotel and the distance from stadium to be suitable for your rugby...

oxfordshire
Reviewed 21 November 2016

Stayed for one night in twin bedded room, nice size and very clean and modern,check in was pleasant and quick. We had a good night's sleep apart from the drunk at 1.40am in the morning who was shouting and banging on a nearby door, reported to reception in the morning who were aware of the event

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Thank sport53uk
Rhyl, United Kingdom
Reviewed 19 November 2016 via mobile

We stayed here when visting Cardiff and watching the rugby. Location was excellent and we will definitely use for future visits. We had a family room with sofa bed which my children said was lovely and comfy as was our bed to. Breakfast was perfectly adequate for us. The whole place has a lovely modern feel to it and the...

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Helpful?
Thank Claytonsl
KayleighN85, Manager at Holiday Inn Express Newport, responded to this review

Dear Claytonsl, Thank you for choosing to book your accommodation at Holiday Inn Express Newport, and for taking the time to provide feedback of your recent stay with the Hotel, we truly value all feedback provided. It gives me great pleasure to see that from your experience you would choose to use the Hotel again for your future accommodation requirements,...

Devon, United Kingdom
Reviewed 19 November 2016

My wife and I stayed here for the first time following a funeral as most other hotels in the area were fully booked. We lived in Newport for many years so we know area well and the location is well placed for the M4 and Cardiff. I have to say the whole reception area and room was superb as stated...

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Helpful?
Thank fulhamgwent
KayleighN85, Manager at Holiday Inn Express Newport, responded to this review

Dear Fulhamgwent, Thank you for choosing to stay at Holiday Inn Express Newport, we truly value all feedback. I am pleased to see that you found the whole reception area, and bedrooms to be superb, it is always a pleasure to receive such positive comments from our guests. I will ensure your comments our passed onto the team. I do...

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Choose the good-value Holiday Inn Express Newport hotel for convenient links to the M4 and Cardiff. Holiday Inn Express Newport is 20 minutes' drive from Cardiff city centre and 30 minutes' from Cardiff International Airport, with plenty of complimentary parking .Our handy location beside Celtic Springs Business Park, 6 miles from Newport town centre, puts local companies on your doorstep. You can check email with free wireless Internet available throughout. Make yourself comfortable on a leather sofa in the bar and chat to friends over a beer. Invite 10-55 people to an event in our 5 naturally lit meeting rooms, all equipped with LCD projectors and wireless Internet. Holiday Inn Express Newport offers a free continental breakfast with selected hot items each morning and under-18s stay for free in our Family rooms. It's just 12 miles to sports events in Cardiff's Millennium Stadium and nights out in Cardiff Bay's lively bars. We are delighted all of our guestrooms have now been refurbished and have a completely new look. We have added in lots of extra features including irons, ironing boards and better hair dryers to make sure that you have even more home comforts when you are away from home. ... more   less 

Additional Information about Holiday Inn Express Newport

Address: Lakeside Drive | Coedkernew, Newport NP10 8BB, Wales
Region: United Kingdom > Wales > Southern Wales > Newport
Price Range: £44 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newport 3*
Number of rooms: 125
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Also Known As:
Holiday Inn Express Newport Hotel Newport
Holiday Inn Newport
Holiday Inn Express Newport Wales
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Newport staff and other travellers.
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Staffordshire, United Kingdom
5 months ago
1 month ago
London, United Kingdom
London, United Kingdom
London, United Kingdom

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Questions? Get answers from Holiday Inn Express Newport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go higher than the second floor”
 of 5 bubbles Ant1421, 27 Dec 2016 | Read review
“We had a ground floor room overlooking car park so was able to park car outside of our bedroom window. Very peaceful.”
 of 5 bubbles pbmcm1945, 4 Dec 2016 | Read review
“If you are looking for a quiet room ask for one facing the car park.”
 of 5 bubbles giannir, 3 Dec 2016 | Read review
“Room 37 is right at the end of the corridor so no one walking past during the night”
 of 5 bubbles Y2658XMemmar, 25 Nov 2016 | Read review
“Higher floors which look over the car park are the quietest”
 of 5 bubbles 38Edward, 10 Nov 2016 | Read review
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