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Mercure Swansea

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Traveller (109)
Room & Suite (65)
Dining (19)
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Overview
  • Excellent27%
  • Very good39%
  • Average25%
  • Poor6%
  • Terrible3%
Travellers talk about
“lovely lake”(8 reviews)
“business park”(16 reviews)
“retail park”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (793)
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Traveller rating
222
286
190
49
24
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LanguageEnglish
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222
286
190
49
24
Show reviews that mention
All reviewslovely lakebusiness parkretail parkan industrial estateliberty stadiumplenty of free parkingcity centrepool and gyma bit tiredpleasant stayrestaurant staffbuffet styleweekend breakthe ground floortea and coffeefamily roomcooked breakfast
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1 - 5 of 771 reviews
Reviewed yesterday

First time here and just round the corner from the office so convinience made me choose. Impressions, well reception is nice and view into the bar area looked promising. Check in, yep no issues very qucik and very friendly chap looking after things. So second...More

Thank steve m
Response from Ian H, General Manager at Mercure SwanseaResponded today

Dear Steve M, Thanks for your kind review. If you could send me your pictures it will help massively to understand what the issues were. We have had a few bathroom cleanliness comments since we upgraded the showers and taps upstairs in January, as when...More

Reviewed 2 days ago

The staff were very welcoming and nothing was too much trouble. I was disappointed that there was no online check-in and out. They could also provide better bread at breakfast. It was cheap rubbish. Surely there is an artisan baker in the area. Mercure normally...More

Review collected in partnership with Accorhotels.com
Thank janetthegardener
Response from Ian H, General Manager at Mercure SwanseaResponded today

Dear janetthegardener, Many thanks for your kind review, will look into the bread issue. Best regards Ian H Jones

Reviewed 5 days ago

I have recently visitied this hotel as one of a group exploring the area. The hotel is welcoming and very friendly, I could not fault the staff, they went out of their way to please. The restaurant was really efficient, the food choices good. Breakfast...More

Thank JuneRose1006
Response from Ian H, General Manager at Mercure SwanseaResponded 5 days ago

Dear JuneRose1066, Thank you for your kind review. Best Regards Ian H Jones

Reviewed 5 days ago via mobile

Stayed here with my wife last week. Excellent hotel. Rooms were clean and tidy, nice coffee machine. Food was great in the Restaurant in the evening. Breakfast was amazing fair play. All staff were friendly and helpful.

1  Thank Dafydd R
Response from Ian H, General Manager at Mercure SwanseaResponded 5 days ago

Dear Dafydd R, Thank you for taking the time to post a review further to your recent stay, and great to hear that all went well. Best regards

Reviewed 6 days ago via mobile

Walked into a stunning bar/lounge area. Staff friendly. Lovely function room. We want to try book a room sometime. Brilliant atmosphere. Look forward to going again sometime in the future. Thank you for a pleasent experience and one that made us want to come back.

1  Thank Ash T
Response from Ian H, General Manager at Mercure SwanseaResponded 5 days ago

Dear As T, Thank you for taking the time to post a review further to your recent stay with us, and great to see the full five stars awarded. Best Regards Ian H Jones

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Best Value Properties in Swansea, United Kingdom
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$78 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Swansea
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$78 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Swansea
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (109)
Room & Suite (65)
Dining (19)
Pool & Beach (6)
Business Centre & Event Rooms (5)
Questions & Answers
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gwenda2345
3 August 2017|
Answer
Response from Ian H | Property representative |
Hi Gwenda234, Yes we do, its £15 per night for a dog. regards
0
Votes
Room Tips
"If you have mobility issues let them know as there is no lift, so if you let them know in advance you’ll be..."
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"My room was 123, ground floor overlooking gardens"
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"The 1st floor is supposed to be quieter, but they relocated me to the ground floor. My room was very peaceful."
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"Any room further from reception"
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