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Mercure Swansea

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Traveller (109)
Room & Suite (65)
Dining (19)
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Overview
  • Excellent27%
  • Very good39%
  • Average25%
  • Poor6%
  • Terrible3%
Travellers talk about
“lovely lake”(8 reviews)
“business park”(16 reviews)
“retail park”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (799)
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Show reviews that mention
All reviewslovely lakebusiness parkretail parkan industrial estateliberty stadiumplenty of free parkingcity centrepool and gyma bit tiredpleasant stayrestaurant staffbuffet styleweekend breakthe ground floortea and coffeefamily roomcooked breakfast
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1 - 5 of 776 reviews
Reviewed 4 days ago

I had visited it before when it had been a Jarvis Hotel . The name has changed and some refurbishment has taken place. But I was not impressed. I have visited many Mercure Hotels around Europe and this one is definitely not at the top....More

Thank Sonofmyparents
Reviewed 1 week ago

Good location, friendly and attentive staff, good breakfast. the room was spacious and clean. Bathroom good, just a little dated in appearance. Bar area spacious, clean. bar well stocked. Car park secure.

Review collected in partnership with Accorhotels.com
Thank NickDiment
Response from Ian H, General Manager at Mercure SwanseaResponded 1 week ago

Dear NickDiment, Thank you for taking the time to post a review further to your recent stay, and great to hear that all went well. Best regards Ian H Jones

Reviewed 1 week ago

I have just arrived home from a 4 night stay (as part of a coach tour). The staff were all friendly and welcoming. My friends and I all found the service excellent. The food was well-cooked with generous portions. I especially liked being able to...More

Thank Shaldanne
Response from Ian H, General Manager at Mercure SwanseaResponded 1 week ago

Dear Shaldanne, Thank you so much for posting a review of your stay, the staff get a lot of pleasure from reading good reviews, and I shall of course post your 5 star review on to the staff noticeboard today to keep them happy and...More

Reviewed 1 week ago

My wife and I stayed here for one night on the 9th May 2018. The panelling around the back of the toilet was shabby with gaps and a sizeable hole which raised hygiene issues and the toilet would not flush. We had to replace the...More

Thank Keith D
Response from Ian H, General Manager at Mercure SwanseaResponded 1 week ago

Dear Keith D, Thank you for your feedback, and we shall look into the points you raised and rectify them. Best Regards Ian H Jones

Reviewed 2 weeks ago

this is a run down hotel of a great chain, looks like it was an old Hilton at some point in its life. Bar is good and food is more than adequate, but the rooms are very average and i have been staying in the...More

Thank Kirk G
Response from Ian H, General Manager at Mercure SwanseaResponded 2 weeks ago

Dear Kirk, Thanks for your review. The hotel is most certainly not "run down" it has had 1 million pounds spent on it in the last 18 months. All of our rooms are of a similar standard, and all have been re done over the...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$75 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Swansea
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$75 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Swansea
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (109)
Room & Suite (65)
Dining (19)
Pool & Beach (6)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
gwenda2345
3 August 2017|
Answer
Response from Ian H | Property representative |
Hi Gwenda234, Yes we do, its £15 per night for a dog. regards
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Votes
Room Tips
"If you have mobility issues let them know as there is no lift, so if you let them know in advance you’ll be..."
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"My room was 123, ground floor overlooking gardens"
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"The 1st floor is supposed to be quieter, but they relocated me to the ground floor. My room was very peaceful."
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"Any room further from reception"
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