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BEST WESTERN PLUS White Horse Hotel

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#9 of 11 Hotels in Derry
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS White Horse Hotel
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419 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Portadown, United Kingdom
Reviewed 1 week ago

Nice and friendly hotel, I was with my husband for one night and there was exactly what we looking. Room very clean, food very good with nice serving , there is swimpool and massage so it was exactly what we looking. I hope so we back there soon.

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Helpful?
Thank Aleksandra H
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Aleksandra Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. It's lovely to get a...

Rio de Janeiro, RJ
Reviewed 1 week ago

I actually booked this hotel in error as some where else A little bit out of the city Has a large gym and I assume that's why the car park was full as the bar and restaurant where deserted Quick efficient check in...was paid in full and in room in under 4 minutes modern reception area rooms OK, look like...

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Helpful?
Thank Gary D
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Gary D, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Unfortunately the hotel is...

County Mayo, Ireland
Reviewed 1 week ago via mobile

Would highly recommend this hotel. We stayed for a two night break,three adults and two children. The reception staff were very friendly and welcoming. Both rooms were very clean spacious and very comfortable bedding. Biscuits were provided with tea making facilities. There was no noise from outside and we all slept extremely well. There is a lovely pool and staff...

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Helpful?
Thank Ashling G
Kimberly M, Sales & Marketing Manager at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Ashling, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 1 week ago via mobile

I stayed here for one night on business, it was very quiet, being the first week after the holiday period. I had a slight problem with the water pressure in the bathroom, but reception arranged for a change of room immediately. I ended up in an upgraded, larger room which was lovely- huge bed with lots of comfy pillows, and...

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Helpful?
Thank Sandra W
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Sandra W, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

Belfast, United Kingdom
Reviewed 2 weeks ago via mobile

We have stayed here a number of times and the staff always make you feel at home. My only complaint was this Christmas they had entertainment, two guys playing guitars and the singing the music without the singing was OK but the singing was absolutely awful.

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Helpful?
Thank WeeYellowBus
Kimberly M, Sales & Marketing Manager at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear WeeYellowBus, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 2 weeks ago via mobile

Afternoon tea on New Years Eve was fantastic....our table was reserved right in front of their beautiful fire....staff were so attentive even though they were obviously very busy. I cannot recommend enough they have a personal and professional service.

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Helpful?
Thank Jamie W
Kimberly M, Sales & Marketing Manager at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Jamie W, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

Newtownabbey, United Kingdom
Reviewed 2 weeks ago

Just arrived back from a week long visit. Visit included Christmas Accommodation package deal.The deal includes mulled wine on arrival, light supper on both Christmas Eve & Day, breakfast two days, sparkling wine etc. before going in to a delicious Christmas lunch. Food is delicious and plentiful. Staff are very friendly and accommodating. Great facilities available. It is a bit...

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Helpful?
2Thank spen1709
Kimberly M, Sales & Marketing Manager at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Spen1709, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Belfast, United Kingdom
Reviewed 2 weeks ago via mobile

As a Christmas present, I booked a package 'here comes the girls' for my partner and I. Irrespective of it's gender divisive title, we were very pleased that we could take the package as a hetrosexual couple. Before I begin, I cannot praise the friendliness of the reception and bar staff enough, and I hope that this honest review is...

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Helpful?
Thank Emily R
Kimberly M, Sales & Marketing Manager at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Emily R, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We apologise your stay...

Aberdeen
Reviewed 4 weeks ago

I think the average 4 stars are a fair assessment. The reasons behind the absence of the fifth probably lies in the fact that the hotel is a good bit away from town and maybe the standard display for breakfast, that was not too exciting... But overall is a great choice, the room could have easily featured in another expensive...

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Helpful?
1Thank Umberto83Aberdeen
Kimberly M, Sales & Marketing Manager at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Umberto83Aberdeen, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 5 December 2016

For the business traveler this hotel would have been great. It had a work out facility, bar and restaurant. The rooms were fine and the views from the rooms on the second floors were ok. The bathrooms were of a fair size and the bed were nice. They do have some weird rules about bringing your own food and drinks...

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Helpful?
Thank Westley B
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Westley B, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Combining warmth and elegance with modern facilities, the White Horse Hotel is the ideal venue whether you travel for business or for pleasure. This 4 Star BEST WESTERN PLUS property is located on the main route from Derry-Londonderry to the famous Giants Causeway This ensures our guests are perfectly positioned to experience both the vibrancy of the historic Walled City and the stunning natural beauty of the North Coast. We are the most closely located hotel for the City of Derry Airport which is just 1km away.With just fifty-eight guest bedrooms we place an emphasis on personal service & a friendly attention to detail. Our hotel facilities include a Bar, Restaurant, Leisure center (with pool steam room,sauna and extensive gym) and beauty salon. ... more   less 

Additional Information about BEST WESTERN PLUS White Horse Hotel

Address: 68 Clooney Road, Derry BT47 3PA, Northern Ireland
Region: United Kingdom > Northern Ireland > County Londonderry > Derry
Price Range: £42 - £399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS White Horse Hotel 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Derry
Derry Best Western
BEST WESTERN PLUS White Horse Hotel Derry, Northern Ireland
Hotel Style:
#4 Business Hotel in Derry
#6 Family Hotel in Derry
#8 Romantic Hotel in Derry
#8 Luxury Hotel in Derry
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS White Horse Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS White Horse Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“208 was fine...assume the rest are the same”
 of 5 bubbles V5603QWgaryd, 9 Jan 2017 | Read review
“Advise hotel if travelling with young children or in a wheelchair”
 of 5 bubbles spen1709, 1 Jan 2017 | Read review
“we had room 223 ..family room close to steps down to spa and pool”
 of 5 bubbles findlindatavares, 21 Nov 2016 | Read review
“Once again I was on the first floor only the other side still very quite extremely comfortable.”
 of 5 bubbles Bargee69, 4 Nov 2016 | Read review
“It offers a peacefull night and the gardening is a piece of heaven!!!”
 of 5 bubbles SoniaGimenes, 18 Oct 2016 | Read review
5 of 5
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