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Serendipity House

Traveller (68)
Room & Suite (32)
Dining (7)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the heart of Derry, Serendipity House features panoramic views of the city and its historic walls. Derry Cathedral is only a minute's walk away.Serendipity House B&B was named one of the ‘12 Best Bed and Breakfasts in Britain' by The Times newspaper.Serendipity House offers comfortable, modern accommodation. All rooms include luxurious beds, power showers and individual decor. Free Wi-Fi and tea/coffee facilities are also available.Serendipity has a spacious decking area and a dining room. Foyleside Shopping Centre is an approximately 5-minute walk from Serendipity, while the city’s numerous bars, restaurants and shopping centres are less than 5 minutes away. Free on-site parking is also available.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Free Parking
Non-Smoking Hotel
Public Wifi
Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Mid-range
Quirky Hotels
HOTEL CLASS

Location

Full view
85Good for walkers
Grade: 85 out of 100
112Restaurantswithin 0.75 miles
106Attractionswithin 0.75 miles
363Reviews
75Photos
1Q+A
28Room tips
Traveller rating
  • 194
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  • 36
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  • 7
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Popular mentions
Self check-in with code entry and unlocking your own room. Interphone at doorway for assistance... The manager was unprofessional and unhelpful. Sent his aggressive and short-tempered father around to tell me off effectively. The room we stayed in was not pictured anywhere on
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Response from paulderry, General Manager at Serendipity House
Responded 1 week ago
hi, this Was a guest dispute, we are sorry that we could not accommodate your request to change rooms, guest early booked a twin room, £42, (yes I said it don't quote me £42) last minute discount guests then decided that she would like a larger room and a double bed as her partner was 6ft 6in , surely if this was the case as a large man you would specifically ensure that you book a larger room for your requirements , guest was offered the remaining family room at a discount £58normally £120, which would have been a £20 increase in her initial room rate for a room 3 times the size with ensuite, guest huffed and puffed and tried every argument to get what she wanted which was a larger room but not pay more than £42 for a family room!! , guest was also within her rights to leave and find alternative accommodation, her comment of how there was not accommodation left in town is false as it was a quiet night and lots of accommodation was available , however all accommodation was more expensive than mine, I find very dissapointing that in this day and age that people feel it is there god given right to slander a business and people's reputations because when they shout and demand and there request is not made due to there own mistake, and turn down alternative offers because of there fiscal management that we as a business should suffer, guest recieved a twin room as booked, 2 standard 6ft 4 beds, this is a comfortable warm room with all facilities a guest would need, full breakfasts, Free high speed internet, parking all for a £42 a night, if the guest was so displeased I can t for the life of me understand why they didn't leave untill 11.50 that morning, if they were so displeased they would have left first thing, guests then requested that there stay be refunded because the room did not suite there needs, this was declined and as such we have now recieved this negitave review, full of false information and inaccurate accounts, However it is beyond my control to stop people from being dishonest and trying to actively Sully people's reputation.
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Stayed here for 1 night.... house very comfortable,clean and modern. Only downfall was the host...not very pleasant or approachable....face like thunder...but would not put me of staying again as he is very little about.
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A weird set up, more of a hostel than a b&b. No one around to check us in, the room was small and freezing cold. Walls are thin so you can hear everything going on in all the rooms. Noisy floorboards. Separate bathroom for room 3 which was a nightmare. The shower holder was
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Very cold room the sink didn't drain away very noisy floor boards felt bad walking round in case it upset anybody down stairs I can't comment on the breakfast as we didn't have any its worth the money for nights stay
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Review collected in partnership with this hotel
Good to live in. but they need to concentrate more on room service. Toilet is a bit dangerous one. There is no shower curtains to prevent water coming outside. also the floor edges are highly dangerous.
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Review collected in partnership with this hotel
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All photosTravellerRoom & SuiteDining
Very small twin room. Picture was only added to the booking site following the complaint after our stay.
Photo provided by managementSerendipity House
New rooms
Photo provided by managementSerendipity House
room
View from our window of the Bogside and the walled city centre beyond
Rooms
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1234567
yes, they have a room with a double bed and two single beds
0 votes
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"Put the heating on"
"Our room had a view of the wall in the distance"
"Room 5 has best view of the city."
"Be ready to lug bags, if you find a place to park car."
"Beautiful and homely Bed&Breakfast in proximity to Derry downtown. Yummy breakfast and lovely room decor. Felt at home there. Would definitely go again and recommend to others."
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123456
PRICE RANGE
US$60 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
serendipity house hotel derry
LOCATION
United KingdomNorthern IrelandDerry
NUMBER OF ROOMS
5
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