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Palm Court Hotel
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Palm Court Hotel

Unique Hotel!
Traveller (253)
Superior Double Room
Room & Suite (53)
Breakfast
Dining (29)
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Avg. £80 /night, 12/14 - 12/15
£108
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£80
per night
£51
per night

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About

#1 of 57 hotels in Aberdeen
4.5 of 5 bubbles
Location
4.4 of 5 bubbles
Rooms
4.5 of 5 bubbles
Value
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Come discover the Granite City with its sparkling silver rock buildings and its endless list of attractions and activities. It has something for all, whether your stay is for business or pleasure. The 4 star Palm Court Hotel, located in the quiet West End area of Aberdeen, offers guests a warm and friendly environment with 23 stylish and comfortable bedrooms, ample free onsite parking and complimentary Wi-Fi. The hotel is perfectly situated for onwards travel, with easy access to AECC and Aberdeen Airport. The Palm Court Hotel is pet friendly and dogs are accepted for a small fee. A warm welcome and traditional Scottish food is guaranteed at The Palm Court's restaurant, The Bothy. The stylish yet relaxing surroundings of the restaurant and conservatory are ideal for quick lunch, relaxing meal or special celebratory dinner.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Desk
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English

Location

81 Seafield Road, Aberdeen AB15 7YX Scotland
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 48 out of 100
48
Dyce Airport
4.5
4.5 of 5 bubbles1,864 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Palm Court Hotel garners praise for its ample amenities, including pet-friendly options and well-equipped function suites, creating a welcoming atmosphere that guests appreciate. The hotel's location is favored for its proximity to the city center and airport, enhancing its appeal for various travelers. While the dining options are generally seen as good value, some visitors have expressed concerns regarding service and cost clarity. Accommodations at Palm Court are consistently celebrated for their cleanliness and comfort, with modern touches that contribute to the hotel's cozy charm. However, the service, although often commendable for its professionalism, sometimes receives feedback suggesting a need for more consistent quality.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Inconsistent
Amenities
Well-appointed

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Detailed Reviews
kayakbuoy wrote a review Feb 2020
Dollar, United Kingdom
5.0 of 5 bubbles
Was running a training course in Double Tree Hilton, when it was suddenly closed. Palm Court was able to take us all at very short notice, and they dealt with the emergency impeccably. Have used them before, and was very pleased to see much evidence of upgraded rooms, with more to follow. Food excellent. The new shower/bathrooms are exceptional - can't remember seeing better, with heated mirrors and towel rails, and beautiful tiling. We have block-booked the hotel for all our courses for the rest of the year. Much thanks to all the staff. Thanks to Gregory too, for fixing my computer!
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Date of stay: February 2020
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: No particular rooms to recommend. All much the same I believe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Court H, General Manager at Palm Court Hotel
Responded 15 Feb 2020
Thank you for your amazing 5 star review. It is our pleasure to look after you again, we are delighted to have you back. I will pass on your feedback to the team and we will see you soon. Best Wishes Beverley Hartley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve D wrote a review Jan 2020
Lerwick, United Kingdom
5.0 of 5 bubbles
We had a three night stay in January. On the first night we ate in The Bothy and words cannot describe how good the Chicken and Ham pie was. Best I’ve ever had. On our last night I could not leave without having it again. Not disappointed.
The service in the restaurant by Jenna and Matt was excellent and both were very attentive.
The hotel itself is lovely and the rooms have recently been renovated to a high standard.
We arrived for our stay at 8am having come off the Northlink ferry from Shetland and went to the hotel to hopefully leave our luggage prior to going out, only for reception staff to go out of their way to make sure we got into our room to freshen up which was greatly appreciated.
P.S. Breakfast was great. Full Scottish and buffet available. All in all a great stay in a lovely hotel with very friendly and professional staff.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Court H, General Manager at Palm Court Hotel
Responded 14 Jan 2020
Thank you for your amazing 5 star review! I am delighted you enjoyed your stay with us and that you were well looked after by my fab team. I am very lucky to have such great staff and I will ensure I pass on your great feedback to the team. We hope to be welcoming you back in the near future and don't forget to book directly through our website to receive your complimentary bottle of fizz Best Wishes Beverley Hartley General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
david h wrote a review Jan 2020
Guisborough, United Kingdom
5.0 of 5 bubbles
We stayed over christmas in one of the newly refurbished rooms, these room are modern with all the facilities you need tea/coffee making, mini bar, free bottled water. The staff are excellent always friendly and willing to help. we had christmas dinner here and it was excellent as were the breakfasts and snacks. Will return later in the year, wouls recommend this hotel.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Court H, Manager at Palm Court Hotel
Responded 5 Jan 2020
Thank you for your amazing 5 star review! I am delighted you enjoyed your Christmas Stay with us and that team looked after you. I will be sure to pass your great comments on to the team and we hope to see you again soon. Best Wishes Emma Cook Deputy General Manager
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Daniel_93 wrote a review Jan 2020
3.0 of 5 bubbles
We stayed for Hogmanay. Having been here previously another year for Christmas Day lunch with family we were looking for somewhere to celebrate Hogmanay with a small group of us. Living fairly local we booked for the 6 of us to the gala dinner and me and my girlfriend booked a room so that we didn’t have to travel home after the party. The rooms were great, staff excellent and food was good.
Now to the bad part - the party. If we had not been booked in for the night and were able to change the plans we would have left the party early on. We were in the family room which was fine as we had two children with us, however didn’t expect the 12 or so other children to be running riots around the small room, screaming and shouting etc. The parents literally did nothing to calm them down. The staff apologised to us and you could see they were getting frustrated as the kids were preventing them from doing their jobs! The children were coming behind us and screeching as loud as they could whilst we were trying to enjoy our meal. We were not impressed and hoped that it would ease off. Next thing the DJ is playing musical chairs with all the kids on the dance floor which we really didn’t expect to see at the Hogmanay party. The last hour of the party was the best part when most of the kids were a sleep.
Would I go back to the Palm court again- Yes
Would I book in for a special occasion or party - No
This really wasn’t what we paid for and all of the group were left disappointed. Even the kids we had with us were annoyed at how the other parents had let their children behave and take over the venue.

Like I’ve said above the staff were great throughout.
We spend a good amount of money on meals, drinks and the room and really would not do this again here. The review includes nothing that I didn’t tell the lovely receptionist on check out the following morning.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Court H, General Manager at Palm Court Hotel
Responded 5 Jan 2020
Thank you for taking the time to send in your review. As discussed the day after I am so sorry about the issues you faced on the night and would be more than happy to discuss further if you would like to call the hotel. I do hope you will return to the Palm Court so please contact myself directly as and when you are coming back and I can make sure you are well looked after. Best Wishes Beverley Hartley General Manager
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Steph R wrote a review Oct 2022
5.0 of 5 bubbles
We got married in the Palm Court hotel in June and honestly from our first visit to the venue until the last moment of our wedding celebration, we could not have been more happy with the service and the standard of everything they did for us. The day began with a family breakfast in the resteraunt then getting ready in one of their bridal rooms, where they had a complimentary bottle of prosecco chilled. We got married in the Sanderson Room which was beautiful, bright and airy, the Palm Court had decorations such as a cream runner carpet, the tall flower centrepieces at the side of the aisle, the flower arch at the end of the aisle, and the table and table cloth for conducting the ceremony (we did a candle lighting ritual) and a separate table for signing the register. We also took some of our own decorations which they helped us organise in the room. Beverly was always there throughout the whole day, letting us preview the room and make changes throughout every portion of the day. The chairs are also beautiful - it was a perfect space for our 45 guests. After the ceremony the drinks were flowing and the canopies were plentiful and delicious. The Palm Court wrote up all of the place settings and table plans for the evening meal so I had literally nothing to worry about in this department. We got a choice of 2 centrepieces which were both beautiful. The meal was delicious, the portions were big and everyone enjoyed their meal. We were able to play our own music through their sound system throughout the whole day. They helped the band set up in the evening, and the evening buffet was again plentiful and delicious. All in all, we had the most PERFECT day thanks to the Palm Court - they went above and beyond to make sure I was happy with everything throughout the planning process and the day itself. EXCELLENT value for money compared to other venues we had seen, if you are thinking about booking the Palm Court for your wedding or event I would highly recommend! A special thanks to all staff who worked on our wedding day but especially Beverly, Jenna, Sherry, Linda, and Sharlene.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Court Hotel, Owner at Palm Court Hotel
Responded 22 Oct 2022
Apologies for the delayed response we had issues for a while accessing the account. Thank you so much for your amazing 5/5 review! I am so delighted you enjoyed your special day, it was lovely to be a part of it and we hope you won't be strangers. I will psss on your great comments to the team and we hope to see you soon! Best Wishes Beverley Hartley General Manager
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MrsLCR wrote a review Jan 2020
Scotland
5.0 of 5 bubbles
I had dinner here on the way home tonight which I enjoyed. The service from the waiter was excellent (Matt L) who was welcoming, polite and friendly. I was seated and served promptly and the food came quickly. I had two courses for under £15 from their 'market menu' which I felt was very good value. The cream of cauliflower soup was piping hot and delicious as was the large plate of macaroni cheese. Will definitely be back to The Palm Court soon.
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Date of stay: January 2020
5.0 of 5 bubblesService
Room Tip: Didn't stay in the hotel, only had dinner in the restaurant
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Court H, General Manager at Palm Court Hotel
Responded 31 Jan 2020
Thank you for your amazing 5 star review! I am delighted you enjoyed your meal with us and that Matt looked after you so well, I will be sure to pass on your feedback to him and the team. We hope to be welcoming you back soon. Best Wishes Beverley Hartley General Manager
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Jade S wrote a review Nov 2022
5.0 of 5 bubbles
Booked a 4-night stay at The Palm Court Hotel when needing a hotel to come to visit family in Aberdeen. We paid £260 in total for the room itself, working out at only £65 per night - we were amazed at the value for the money as our room was superb. Very clean, well-presented, modern, and had everything we could possibly require. The bathroom was lovely, with a great shower which is always a bonus!

They made our room up each day and refreshed our tea/coffee/hot chocolate facilities. They even left a Tunnocks Wafer or Teacake each day as well which was a nice little treat to end the evening with a hot drink!

We paid for breakfast on 3 days, it was £10 per head, per person and well worth the money. There was a full continental buffet to help yourself to and then you could order from a menu as well, we had a few different things but the Eggs Benedict and Full English Breakfast were the top hits for us! Full English was huge and very filling with tattie scone, haggis, and black pudding making us feel even more at home in Scotland!!

We also had dinner in the restaurant one evening, which again was wonderful! We both had steak, cooked to perfection with lovely accompaniments and the service was great too.

Overall had a fantastic stay, definitely will be back and would highly recommend!
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Date of stay: November 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Court Hotel, Owner at Palm Court Hotel
Responded 18 Nov 2022
Thank you for your amazing review! I am delighted you enjoyed your stay and I will pass on the amazing comments to the team. We hope to welcome you back if you are ever in Aberdeen in the future! Best Wishes Beverley Hartley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
J-McK0000 wrote a review Aug 2021
5.0 of 5 bubbles
This hotel is really modern, really clean, and has superb service, this is now definitely our go to Aberdeen hotel. Gorgeous decor, really friendly helpful staff and the breakfast was amazing. We had booked for us and our little grand daughter through a booking site but it was somehow lost in translation by the time the booking arrived at the hotel and they only had us down for one double bed. The girl at reception assured us it was no problem and when we got back to our room after going for dinner a super cosy little bed had been made up in our room. The TV in your room allows you to sign into your own Netflix account which was brilliant, we went back to our room and watched a movie with a very happy little girl. This is honestly the best hotel we have stayed at in a very long time, small enough to have superb customer service and attention to detail, big enough to have every modern convenience you'd need.
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Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Court Hotel, Owner at Palm Court Hotel
Responded 8 Aug 2021
Good Morning, Many thanks for your amazing 5* review. I will be sure to share your feedback with the Team. We look forward to welcoming you back to the hotel in the near future Kind Regards Emma Cook Deputy General Manager
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ANYA2001 wrote a review Jul 2021
SCOTLAND
4.0 of 5 bubbles
Aesthetically pleasing hotel with lovely entrance and reception.
Helpful staff.
Newly refurbished hallway and bedrooms
very clean bedroom
excellent shower
fluffy towels
comfortable bed
delicious breakfast and evening meal
exceptional value for money

very slow bar service
severe lack of staff at breakfast ( one waitress running about doing everything, poor girl!)
lack of staff led to poor service
no continental breakfast
long wait for breakfast food
creaky floorboards above room 20
road noise

Taking everything into account , we enjoyed our stay and would return.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Court Hotel, Owner at Palm Court Hotel
Responded 29 Jul 2021
Thank you for taking the time to send in your review. I will pass on your great feedback to the team and I would like to apologise if you faced a wait. Sometimes breakfast can be tricky if all guests come down at once along with extras so I am so sorry. This is something we are looking at going forward. We do hope you will try us again. Best Wishes Beverley Hartley General Manager
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james h wrote a review Jul 2021
Aberdeen, United Kingdom
2.0 of 5 bubbles
This is the second time we’ve visited since reopening night in June and both times the food Ive had was unfortunately quite disappointing, which is a real shame considering this is our new local and would love for it to be somewhere I could regularly go for food.

We ordered two Aperol Spritz before the meal and in most places you'd expect to get a large full wine glass with slices of orange and a straw for an aperol spritz but it was just a standard mixed drink in a small wine glass and we agreed they looked and tasted like a let down for £15.

The meals we had tonight we waited about 45 minutes for which I wasn’t too bothered about as we were sat outside and it was a nice evening, but that is still far too long. I had a burger as the meal I had last time wasn’t great and I thought the burger you can’t go too far wrong. After we’d paid we remembered we had a “Locals Card” which we forgot to show them for 20% off the meal, which we asked about literally a minute after we had paid but they apparently couldn’t put through the discount after, which seems a bit strange.

The burger on the menu says it comes with “Smoked Arran Cheddar, Bacon, Iceberg, Tomato, Pickle, Caramelised Onion, Sesame & Poppy Seed Brioche” - what arrived were two completely overcooked bone dry shrunken burgers (I assume two were put in as one would’ve looked silly given how small it was) with cheese grilled beyond recognition, some salad and a pickle but no caramelised onion i could see, in a standard toasted bap. We weren’t asked if we wanted sauces or salt even though we both had fries and I had to wait a further 10 minutes for ketchup after I asked for it myself and then had to remind them, which after you’ve waited 45mins is the last thing you can be bothered with.

I’d have no issue with things being slightly different than stated on the menu if it tasted fine, but it was so bad I felt that comparing what I got to what was on the description was a bit of a joke. I left half the burger on the plate as it was genuinely the worst one I’ve ever had in a pub/restaurant.

The mussels were fantastic however and we ended up sharing those.

All in all, I think the food here really needs improving, as at those prices the standard should be better, it’s not that it’s poor quality just prepared really badly.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Palm Court Hotel, Owner at Palm Court Hotel
Responded 3 Jul 2021
Thank you for taking the time to send in your feedback with regards to your visit to us. I can only apologise for the wait you had and also for the issues you faced. The Aperol and Burger were both made to company specification but this is something I will address with our Operations team. We strive to deliver high standards of customer service and food and drink standards so I am very disappointed that we didn't achieve this on your visit. I will address this with the team and we aim to improve going forward. If you would like to speak to me personally about this please do call the hotel. Best Wishes Beverley Hartley General Manager
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Ge H asked a question Sept 2023
Quebec, Canada47 contributions12 helpful votes
Are all the rooms the same size and do they have suites, thank you.
Answer from Mandie M
Aberdeen, United Kingdom56 contributions33 helpful votes
No suites and rooms are different sizes
Malcolm C asked a question Dec 2021
Stirling, United Kingdom32 contributions27 helpful votes
Is there a lift? Are there bedrooms on the ground floor? TIA Malcolm
Answer from janismac
Falkirk, United Kingdom12 contributions1 helpful vote
There are bedrooms on the ground floor although they were accessed by stairs although there maybe another entrance to the ground floor, there is no lift
Ochil asked a question Apr 2019
Falkirk, United Kingdom24 contributions24 helpful votes
What is the dog charge
Answer from Wonga1
Dunfermline, United Kingdom82 contributions80 helpful votes
Fifteen pounds
susanmundy asked a question Jun 2017
Basingstoke, United Kingdom
Is it near footdee
Answer from carol m
Aberdeen, United Kingdom
Hello there, I'm afraid the Palm Court is a good 4 miles from Footdee. I would recommend to pay the hotel a visit.
Tricia H asked a question Jan 2017
Montrose, United Kingdom5 contributions
Is breakfast included thank you
Answer from Sandy_ATP_retd
St Johns, United Kingdom30 contributions26 helpful votes
Hello Tricia. I have stayed there a couple of times. Both times we had breakfast there. They have a website. The staff there are very friendly and I would recommend the hotel.
Graham U wrote a tip Oct 2024
5 contributions
5.0 of 5 bubbles
"Food was excellent"
Read full review
Jamie U wrote a tip Oct 2024
Ottawa, Canada5 contributions
5.0 of 5 bubbles
"Book a dinner spot as it can get quite busy. "
Read full review
Ashley M wrote a tip Sept 2024
1 contribution
5.0 of 5 bubbles
"Book a table if you want to dine in.. Especially on weekends. "
Read full review
Stevie H wrote a tip Sept 2024
1 contribution
5.0 of 5 bubbles
"Make use of their restaurant, the food is delicious!"
Read full review
carolewalker31 wrote a tip Aug 2024
Aberdeen, United Kingdom32 contributions1 helpful vote
5.0 of 5 bubbles
"Onsite parking, located quiet in a residential area well located and connected to Aberdeen City Centre."
Read full review
Not the right property for you?
There are more places to choose from in the Aberdeen area.
PRICE RANGE
£59 - £94 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
palm court aberdeen, hotel palm court, palm court hotel aberdeen
LOCATION
United KingdomScotlandAberdeenshireAberdeen
NUMBER OF ROOMS
24
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PALM COURT HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Palm Court Hotel
Which popular attractions are close to Palm Court Hotel?
Nearby attractions include The Gordon Highlanders Museum (0.3 miles), Johnston Gardens (0.4 miles), and Ben Reid Garden Centre (0.4 miles).
What are some of the property amenities at Palm Court Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Palm Court Hotel?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Palm Court Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Palm Court Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Palm Court Hotel?
Conveniently located restaurants include Thyme out, Rendezvous at Nargile, and Malmaison Aberdeen Bar & Grill.
Are any cleaning services offered at Palm Court Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Palm Court Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Palm Court Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Palm Court Hotel?
Many travellers enjoy visiting St Machar's Cathedral (3.0 miles), The Tolbooth Museum (2.2 miles), and Provost Skene's House (2.1 miles).
Is Palm Court Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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