The Marcliffe Hotel and Spa
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

The Marcliffe Hotel and Spa

North Deeside Road Pitfodels, Aberdeen AB15 9YA Scotland
Traveller (169)
Panorama at The Marcliffe Hotel and Spa
360
Panoramas (12)
Marcliff Bed
Room & Suite (198)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Fully refundable before Sat, 1 Jun
Breakfast included
£185
Fully refundable before Sat, 1 Jun
Breakfast included
Get rewarded with One Key
£185
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#3 of 56 hotels in Aberdeen
4.5 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Opened by Mikhail Gorbachev in 1993, this is one of the cities more exclusive hotels.I am delighted to inform our valued clients that we have now upgraded all our TV's to slimline models with plenty satellite channels.Thank you all for your patience.J Stewart Spence, Owner
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to VisitScotland standards.
5.0 of 5 stars
HOTEL STYLE
Classic
Charming
686Reviews2Q+A91Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 516
  • 94
  • 35
  • 26
  • 15
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
linda wrote a review Feb 2020
Aberdeen, United Kingdom2 contributions1 helpful vote
5.0 of 5 bubbles
We came for afternoon tea on Monday and were treated very well indeed.
The sandwiches were fantastic as was the ambiance of the restaurant. The drawing room was a little busy on arrival so it was a relief to come through to a much more peaceful restaurant atmosphere. I was dubious at first as the bar lady seemed to be quite quick to escort us out of the drawing room with no welcome conversation or much promise. However, it was much nicer in the restaurant and the warm sun through the windows added to the atmosphere. The nice waitress was incredibly attentive and was always aware to top up our water and ever diminishing tea levels! Very good to see, especially as she was also doing food orders, bringing out food from a kitchen and tidying up messy tables. We certainly felt very considered and at home and would like to thank the girl - didn’t catch the. name.
Will definitely be back again maybe for a meal this time!
Read more
Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fraser B wrote a review Mar 2020
Dundee, United Kingdom58 contributions60 helpful votes
5.0 of 5 bubbles
When you drive up to the perfectly manicured property you know you are in for something special. When you enter you meet perfectly professional and friendly staff and sometimes even the owner!
You feel the days tension leave you as you relax into a wonderful atmosphere of calmness. Our room was immaculately presented with a personal welcome card from the management waiting for us.
The food is excellent and breakfast is really special with two of the most attentive ladies serving. They know their stuff and as they have worked with the owner for nearly 50 years that shows just how great the Marcliffe is. I have always felt that the staff make a hotel and here we have a superbe example.
Unfortunately we had to leave a day earlier that we had intended but we will be back......definitely !!
Our thanks to Gaynor, Stewart Spence and the two great breakfast ladies.
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robertaberdeen71 wrote a review Oct 2020
Aberdeen, United Kingdom64 contributions53 helpful votes
5.0 of 5 bubbles
As things stand (14 October 2020) my wife and I (each of us 70-plus) are not allowed to invite anyone into our home, nor can anyone invite us into their home.
So, if we are to meet up with anyone else (two maximum) in comfort we need to chose a cafe or a hotel's restaurant or lounge.
Not having seen our teenage granddaughter for over a month, we arranged to meet her in the lounge of the Marcliffe Hotel at what, for the hotel, is a comparatively slack time of day ie the period of time that fills the gap between the end of serving lunch and the beginning of serving afternoon tea 'for real'. We booked in advance. We live four miles away from the hotel. So does our granddaughter.

We were welcomed warmly and given a choice of places in the lounge area, or could have opted for a table in the restaurant too. An easy choice for us. The old-style sofas and lounge chairs in the lounge area are in a class of their own. So comfortable. So relaxing.

We each settled for a 'combo' of "(tea or coffee) plus (scone or shortbread)". The scone is a dearer option than the shortbread. Both are delicious.

The service was excellent, and the presentation of our choices was to a standard that had '5 star' written all over it. Each of us had our own generously proportioned tea pot of coffee pot.

For relaxing surroundings and high quality food and service when looking to have 'a good chat over a good brew and a fine piece', the Marcliffe is 'the tops'.

Our teenage granddaughter loved being there (her first time) and would gladly go back. So would we. We felt we were the beneficaries of a menu choice which represents very good value for money and which fits ideally with what we wished the meeting up to achieve at a time convenient to all three of us.

The experience was a real treat and, as such, spiritually uplifting in what are difficult times.
Read more
Date of stay: October 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: We did not stay at the hotel, as we live locally.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
habzy wrote a review Oct 2020
Aberdeen, United Kingdom122 contributions20 helpful votes
3.0 of 5 bubbles
We had booked the complete indulgence break as an anniversary treat for ourselves, in your own words ‘Everything is included, there are no hidden extras!’ Sounded perfect, and although some parts of our stay were absolutely perfect others were not.
Upon check in I asked if our dinner reservation could be made slightly earlier than 8.30 as government restrictions would be coming into force at 10pm and we did not want to rush our meal. The receptionist couldn’t find our booking until I named the person I had been emailing earlier in the week and explained I had been surprised I hadn’t received a final confirmation. It obviously hadn’t been written in the diary. The booking was then found and after some delay our time was rearranged. It just wasn’t the slick service expected.
The concierge assisted us upstairs with our bags, explaining how short staffed the hotel was at the moment because it wasn’t busy enough to justify people being taken back from furlough. Maybe this was an explanation of the standard of our room? It certainly was not fully clean, a bedside tissue box so dusty I could draw a line through it, all 3 pictures hanging squint on the walls and if the bathroom could be classed as 3 star I would be surprised. Paint and plaster flaking off the wall, mirrors all smeared and the hygiene bag holder was filthy, covered in water marks.
We had not been 10 minutes in our room and the concierge was back with Champagne, lovely, but actually should have been with our celebration meal at night. While he was there I enquired about the note the receptionist had given us with our payment/checkout details. It stated check out was 11am although a 2pm checkout is part of the indulgence package we booked. He assured me it was an 11am check out so the rooms would be deep cleaned. Another disappointment but we understood. We settled again only for concierge to be back at the door again! Apologising but confirming that it was a 2pm checkout with our ‘deal’. It was beginning to feel like Fawlty towers!
No more interruptions and we had an absolutely outstanding meal with fabulous service from both bar and restaurant staff, just without the champagne we had expected, meaning we then had to indulge in wine at our added expense. A good nights sleep in a very comfortable bed followed by breakfast in our room, also perfect, lovely and hot and served professionally. Back to bed to enjoy our relaxing Saturday morning only to have housekeeping appear just after 11am!
I would expect that if you are advertising and supplying different packages that it wouldn’t be too difficult for everyone to know which room number is benefitting from what? So after our last interruption we left early and went home to relax.
Things are different at the moment and some justification for letting things slip can be made. But it certainly should not be used as an excuse by staff to guests. We did make our feelings known upon check out, and were told that someone would be in touch, which one week later they have not.
Read more
Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jim wrote a review Feb 2020
Aberdeen, United Kingdom5 contributions1 helpful vote
1.0 of 5 bubbles
Having made a reservation, my wife and I set out to have a nice lunch at this supposed 5 start hotel. We looked at their web site and decided that the drawing room bar and lounge menu suited out tastes better that the conservatory restaurant. The receptionist pointed us in the direction of the drawing room bar and lounge and we entered, only to be standing unattended for a couple of minutes despite staff being present. We were asked if we had a reservation which stated we had; the woman who spoke to us was a bit rude and we felt like we were being spoken to as if we were stupid. We didn't get a choice between the restaurant or the drawing room menu and were told to sit down and wait in the drawing room. After 15 minutes left unattended, I approached a young waitress who didn't seem to care or be interested. We were then handed the restaurant and fish special menu and asked to chose; and that we would be called through when our meal was ready. Looking rather disgruntled a pleasant member of staff said that she had overheard what had been going on and offered us a complimentary drink. We don't drink so had a tap and soda water. By this time we felt very uncomfortable,and I could see that my wife was becoming very anxious. This along with the fact that the restaurant menu didn't suit us meant that we got up and left. There is now a large choice of hotels in Aberdeen, and Marcliffe really needs to to up their game I feel. Needless to say we won't be back.
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ABWHtravels wrote a review Oct 2021
Glasgow, United Kingdom7 contributions9 helpful votes
2.0 of 5 bubbles
Summary:
*Not 5 star
*Overpriced
*Rooms need upgrading
*Items on our bill that we never received

We stayed here the night after our wedding in Aberdeenshire and booked the Dunnottar Suite paying £300 (for the room and breakfast).

The receptionists are not trained up to a 5 star standard and first impressions were not great. The room was ‘ok’ but definitely not worth £300 for the night (the rooms need upgrading).
Having told the hotel before arriving that it was the start of our honeymoon I had hoped there may be the offer of a glass of bubbly or something left in the room, however all that was in the room was an orange and apple?! (Not sure if all guests receive this). By way of comparison, every other hotel we stayed at during our trip did something special for us. Disappointing to say the least.

We ordered room service and the food was nice enough, however we ordered dessert and were told that the ordered dessert wasn’t available. We chose an alternative however nothing ever arrived.

Upon check out I asked to see the bill and realised we had been charged for the desserts that never arrived. I had to argue with the receptionists for the money to be taken off the bill. Completely unacceptable for an alleged 5 star hotel. (I saw a recent guest had also complained about this overcharging!)

A couple of positives - massage at spa was very professional and the breakfast was high quality.

Unlikely to return and wouldn’t recommend.
Read more
Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Midhill wrote a review Aug 2021
Turriff, United Kingdom421 contributions134 helpful votes
4.0 of 5 bubbles
Booked afternoon tea for a colleagues retirement treat. We were offered a window seat in the lounge which was lovely. We were handed the menu with no explanation! Our waiter arrived and duly explained everything, he was very pleasant and attended us well , however I was a little surprised that his tartan tie and suit were stained and dirty - not what you’d expect from a 5 star hotel! The afternoon tea was tasty and nicely presented, we were given fresh tea during the afternoon too. We really enjoyed the food and the ambience although it was a little overpriced especially as there are so many competitors in the local area.
Read more
Date of stay: August 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen B wrote a review Jul 2021
Perth, United Kingdom152 contributions107 helpful votes
5.0 of 5 bubbles
It was a one night stay and we decided to have dinner in the hotels restaurant. The three course meal was excellent and the service very pleasant. We had a pre-meal drink in the lounge during which we perused the menu and were then taken through to the restaurant for our meal. It is a very pleasant start to the evening.

Breakfast was also very nice.

We stayed in an executive room which is I believe the lowest class of room with an imaginative title, however the room was pretty decent but perhaps not really 5 star.

We had a shower over the bath and with our minor mobility issues we found getting into the bath a struggle, in my view all good hotels should have separate shower cubicles and if this is not possible grab handles should be installed to ease entry into and out of the bath.

All staff were very pleasant and helpful, we would have no hesitation in visiting this hotel again.
Read more
Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meander43899716040 wrote a review 4 May
19 contributions
+1
4.0 of 5 bubbles
Booked in for dinner bed and breakfast
Quick check in at the beautiful reception with welcoming front desk staff.
Room key is a physical key so could prove tricky after a few drinks.
Standard room lovely and spacious with a small seating area and some fruit and water as a nice touch. Lovely big comfy bed. Good quality bathroom products. Under sink lights come on automatically when you walk close so nice at night without turning on main light. Slippers and robes. No air con but fan in the wardrobe. No usb outlets.
Dinner starts with drinks and nibbles in the bar with live piano player and they take your food order here, when the kitchen is ready you get taken through to your table. Lovely clean linens and glassware. Warm bread and butter. Starters of scallops and pea arancini, both lovely. Main course pork loin and the star of the show the ribeye steak with amazing chips. All accompaniments included unlike some places where you pay extra for sauce etc. white chocolate kiwi dessert lovely. The chocolate ice cream unfortunately was not lovely and smooth like I would want.
Breakfast includes a help yourself continental buffet of pastries, yogurts, fruit, deli meats and cheeses. Also a variety of juices. You can also ask for porridge which unfortunately is made with water so very bland. Would be nice to have the option of having it made with milk/cream dependent on taste.
Also would be nice if there is an option of coffees like latte or cappuccino and not just filtered black coffee.
Hot breakfast options also available, we had eggs Benedict which was lovely. The Scottish breakfast had soft scrambled egg and tasty sausages but the crispy bacon was so tough I feared for my teeth and the tattie scone was very dry. The croissant was also a bit soft and not crisp and fresh.
The standout at the Marcliffe is the welcoming and professional service by all staff. Beautiful decor with a homey but luxury feel.
Read more
Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jill P wrote a review Sept 2021
1 contribution1 helpful vote
2.0 of 5 bubbles
Just stayed at the Marcliffe again for a Spa break with friends.

Had a lovely time however Spa treatments were not of the same high standard we have experienced before. The treatment room I was in for a massage was so cold I had to ask for extra blankets which were then provided. My manicure did not look like it had been done by a trained beauty therapist which was disappointing.

Food and service was great however please please check your bill before leaving. On this occasion we were overcharged by £360!!! This was resolved by the receptionist who amended the bill.

Unfortunately this is not the first time I have been overcharged. On a previous visit in December 2018 we were overcharged by more than £200. Again this was refunded after I had paid the bill and realised the error.

The Managing Director does not recognise there is an issue here and it is simply a mistake (I appreciate mistakes can be made) and it is just unfortunate it has happened to me twice!!!

A disappointing end to what was supposed to be a relaxing weekend away with friends.
Read more
Date of stay: September 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ge H asked a question 2 May
Quebec, Canada42 contributions11 helpful votes
Hi, is this hotel in a good location for the castle trails? thank you
Answer from EmptySea1962
Fort Worth, Texas21 contributions23 helpful votes
I don’t know. Sorry.
Dr Lois F wrote a tip Mar 2024
Los Angeles, CA125 contributions145 helpful votes
5.0 of 5 bubbles
"We had a junior suite #306 and liked it. Plenty of room. Little outdoor patio. "
Read full review
Sue S wrote a tip Oct 2023
Toronto, Canada27 contributions1 helpful vote
5.0 of 5 bubbles
"Plenty of parking, gorgeous grounds, really helpful team!"
Read full review
jj274 wrote a tip Jul 2023
aberdeen29 contributions23 helpful votes
5.0 of 5 bubbles
"Easy parking good location small spa relaxation area but lovely"
Read full review
kavmcv wrote a tip Jul 2023
Pleasant Valley, New York44 contributions31 helpful votes
5.0 of 5 bubbles
"Nothing everything was perfect!"
Read full review
feefsbeattie wrote a tip Jun 2023
Aberdeen, United Kingdom15 contributions
5.0 of 5 bubbles
"Gave good wander round the entire hotel, lots of interesting guests & ornamental show pieces & also places to sit & relax "
Read full review
Not the right property for you?
There are more places to choose from in the Aberdeen area.
PRICE RANGE
£162 - £182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the marcliffe at pitfodels hotel aberdeen, marcliffe at pitfodels aberdeen, marcliffe at pitfodels hotel aberdeen
FORMERLY KNOWN AS
The Marcliffe at Pitfodels
LOCATION
United KingdomScotlandAberdeenshireAberdeen
NUMBER OF ROOMS
40
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE MARCLIFFE HOTEL AND SPA - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about The Marcliffe Hotel and Spa
Which popular attractions are close to The Marcliffe Hotel and Spa?
Nearby attractions include The Locked Door Escape Games (2.0 miles), Breakout Games (2.5 miles), and Aberdeen Science Centre (3.4 miles).
What are some of the property amenities at The Marcliffe Hotel and Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Marcliffe Hotel and Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Marcliffe Hotel and Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Marcliffe Hotel and Spa?
Conveniently located restaurants include Blether, Monsoona Healthy Indian Cuisine, and The Spiritualist.
Are there opportunities to exercise at The Marcliffe Hotel and Spa?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at The Marcliffe Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Marcliffe Hotel and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Marcliffe Hotel and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Marcliffe Hotel and Spa?
Many travellers enjoy visiting St Machar's Cathedral (3.7 miles), The Tolbooth Museum (2.9 miles), and Provost Skene's House (2.8 miles).
Is The Marcliffe Hotel and Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
All Aberdeen HotelsAberdeen Hotel DealsLast Minute Hotels in AberdeenHotels near The Marcliffe Hotel and Spa
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire