We had booked here for one night before catching the early ferry to Mull. The full balance has to be paid at the time of booking £97. Due to Government guidelines all travel was cancelled so I contacted Heatherfield House to ask for a refund. Owners informed me that no refund would be issued but alternative dates could be arranged before April 2021. Obviously this didn't happen as we are still in lockdown. Owner also said he has bills to pay and a roof to keep over his head. Well so does everyone else. Every other accommodation we had booked offered a full refund. We love visiting Oban but won't be booking in here again.
I had a perfect 2 night stay last week at Heatherfield House with my sister and my niece. My room was very comfortable with plenty of storage and a spacious private shower room just down the hallway (I was in the single bedroom). The house is in a great central location, handy for everything the town has to offer. The owners have taken great care to ensure we had a safe environment during this Covid-19 pandemic. Breakfast was delicious; all lovely and fresh, and prepared perfectly. Mike and Julie are great hosts; very welcoming, friendly and helpful. Took lots of time to chat and give us helpful information about the nearby attractions. I’d recommend this family run accommodation to anyone visiting the Oban area. I’d return in a heartbeat!
We were a group of 5 cyclists and we received a very friendly welcome. Rooms are very clean. And as there was space, Mike kindly allowed us to leave our cars in the car park for a few days whilst we went off cycling. Covid restrictions meant we unfortunately couldn't have a cooked breakfast and so a continental style breakfast was served in our rooms. The B&B is really convenient for a stroll into town and easy quick access to some great restaurants. We ate at Coast & Olive Garden - both great food. Would definitely recommend Heatherfield House.
We stayed at Heatherfield before joining the Glen Etive for a 6 day trip around Mull. Mike and Julie kindly allowed us to leave the car & we simply had a few hundred yard to walk to North Pier. Heatherfield was very clean, room 5 excellent with sea view. Breakfast was good selection of choices pre booked the previous evening and left outside the room at an agreed time. Attention to detail and approach to the Covid issues was excellent and very professional
Lovely welcoming rooms clean furniture a bit dated but fine.made us a small packed lunch greatly appreciated.mike the perfect host . We had room 3 as we asked for a bath ,the bath was the smallest we had ever seen . I didn’t know they still made televisions so small ,don’t expect to sit in bed and watch the morning news The bathroom has a lack of shelving to put your personal toiletries the soap provided is a very cheap brand The shower over the small bath runs very slow and takes 5 minutes to wet your hair but the water was hot breakfast You write down what you would like due to coronas Cereals Fruit And I thought 2x2 toast We got milk no cereals Fruit 2x2 breadrolls I went downstairs and informed mikes partner that they had given us the wrong breakfast ,this was said with out any anger etc I was told this is what I ordered so I asked to see the paperwork ,I was informed it had been thrown out so I suggested she got it out of the bin if only just thrown away . This was received by an abusive response saying you calling me a liar etc Mike asked would I want another breakfast and due to his partners response I said don’t bother it doesn’t matter When I went upstairs my wife said let’s go as she heard all of the conversation I informed mike of our decision In the car park mikes partner came into the car park shouting and screaming at us They produced the breakfast order now and I had written 2x2 toast underneath the toast next to bread rolls for which I apologised Mikes wife still shouting and screaming was waving her arms around as if to attack me and mike was dragging her away while she was shouting at him to get of her I suggested she calmed down and she was in the wrong business Mike in all this was a gentleman to the end I as he was busy I left the monies owed in a box in reception of which he was aware of and when I did this I could hear utensils been thrown around the kitchen To sumarise stay here but don’t expect the best of bathrooms but clean rooms and deal with Mike only .…