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Balcary House Hotel

Traveller (42)
Room & Suite (12)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Furnished & decorated to the highest standards by owners David & Susan Watson, 1st class service and a warm welcome awaits at the Balcary House Hotel. This lovingly restored Victorian mansion is set in 3.5 acres of private mature grounds on the south side of Hawick, a charming and comfortable country house retreat. It's the ideal base for discovering the beauty of the Scottish Borders
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Property amenities
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Charming
Business
HOTEL CLASS

Location

Full view
75Somewhat walkable
Grade: 75 out of 100
28Restaurantswithin 0.75 miles
9Attractionswithin 0.75 miles
58Reviews
61Photos
1Q+A
10Room tips
Traveller rating
  • 45
  • 4
  • 8
  • 1
  • 0
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
+1
Me and my fiancé came to Hawick for a relaxed night away and it is exactly what we got.. as soon as you walk in you see the amazing decor and get a sudden feeling of being at ease like the feeling your home. You get the luxury of a high end hotel and the warmth of comfort of
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Response from David W, Owner at Balcary House Hotel
Responded 19 Nov 2018
You're most welcome and thanks for your review. We and our staff do try to make it a visit you will remember with the service and product offering. Quality doesn't cost .....it pays. We look forward to your next visit.
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My family booked this venue for afternoon tea with our large family and a few friends. We enjoyed the use of the function rooms. My family decorated the areas with pictures and balloons and the dining room was beautifully set for afternoon tea. The staff were so lovely and
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Response from David W, Owner at Balcary House Hotel
Responded 19 Nov 2018
It was a pleasure to look after your family. We are pleased you enjoyed your day and look forward to your next visit.
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On arriving we were impressed by the decor and surrondings , the owner has superb taste and excellent interior design . Bedroom was lovely and bed very comfy . Bathroom lacked in design and quality . Breakfast was very disappointing, poor quality products and not cooked very
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Response from David W, Owner at Balcary House Hotel
Responded 22 Oct 2018
All our products are locally sourced from suppliers not supermarkets. The tea and coffee we have selected are supplied by Ringtons. We cannot understand your phrase "lacking in choice". I will be asking the chef for comment on the quality which would appear to be lacking on your first morning. Pleased your other days breakfasts were up to the mark. If only visitors would raise concerns whilst at a hotel I am sure visitors would have a better experience.
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I visited this hotel for a lunch along with a group of people on a day out in the Borders. There were about 20 of us. We booked well in advance - even ordered our meals in advance so one would have thought all would have gone smoothly. When we arrived we were shown into the bar
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Response from David W, Owner at Balcary House Hotel
Responded 3 Oct 2018
We were pleased to see such a fantastic collection of motor vehicles. These can be viewed on our Facebook page. Unfortunately there were staffing problems and a disaster in the kitchen. It did take a little time to recover and produce new food for your meals. We can only apologise again for the slow service and please be assured that we have learnt from the event and a number of procedures and staff have been changed to minimise any problems with service in the future. We have catered for the same and larger groups than yours both before and after the day in question very successfully. We are pleased you found the hotel renovated to a high standard and enjoyed the beautiful grounds. We hope your day ended well for you all and you enjoyed the picturesque scenery of the Scottish borders had been worth the journey.
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+7
We were let down by another establishment but were given a superb room with wonderful disabled facilities and had a wonderful night although we were warned that there was going to be a late night function on. Breakfast was delicious. Grounds are beautiful. We are returning next
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Response from davidwV9949IQ, Owner at Balcary House Hotel
Responded 27 Nov 2018
We were pleased we could accommodate you and hope that the planned visit goes as well. Many thanks.
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Album Categories
All photosTravellerRoom & Suite
Photo provided by managementBalcary House Hotel
Honeymoon suite
View from our balcony
View from balcony room
Loved the balcony!
Beautiful chandelier
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123
We have a ground floor roof with a wet room built to current “easy access” standards. It allows access into the hotel without steps.
0 votes
"Stayed in two different rooms both excellent"
"Maybe a room with garden access with patio, or balcony"
"Ask for a room with storage if you are staying for a while."
"Room 3 was very good with a huge bathroom"
"We stayed in room 3 which was dual aspect with a large bathroom and huge bed. Lovely room"
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12
PRICE RANGE
US$139 - US$176 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomScotlandHawick
NUMBER OF ROOMS
8
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