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Cross Keys Hotel

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Traveller (16)
Room & Suite (11)
Dining (5)
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Overview
  • Excellent53%
  • Very good35%
  • Average5%
  • Poor4%
  • Terrible3%
Travellers talk about
“beer garden”(10 reviews)
“haunted room”(3 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Rooms
Restaurant
Bar/Lounge
Multilingual Staff
Wheelchair access
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (250)
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248 results
Traveller rating
130
86
13
10
9
Traveller type
Time of year
LanguageEnglish
130
86
13
10
9
Show reviews that mention
All reviewswetherspoons hotelbeer gardenhaunted roomfree breakfastdisabled accessdownstairs barwet roomscottish towntea coffee making facilitiesbeautiful townduty managergreat place to staygreat central locationmodern bathroombottled watervisiting peeblesexcellent hotel
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1 - 5 of 248 reviews
Reviewed 2 days ago

Stayed at the Cross Keys overnight on 14th April 2018 and I was very pleasantly surprised. This has to be one of the nicest JD Wotherspoon Pubs i have been in and the room was huge, spotless and couldnt fault it. My only gripe, and...More

Thank tcgGlasgow
Reviewed 1 week ago

Stayed here for 3 nights over the Easter weekend as a base with my husband and another couple. Rooms were very spacious clean and modern as was the en suite with a good sized shower. Considering how busy the pub was we heard no noise...More

Thank Michele W
Reviewed 1 week ago

When we went into the CrossKeys for a meal it was very busy being the Easter holidays. Having chosen our meal there was a queue waiting to order, at no time was there less than 5 people waiting. The person behind the bar was taking...More

Thank soutar
Reviewed 3 weeks ago

Our stay was fantastic big spotless clean room with plenty tea coffee bottled water which is replenished everyday ,massive big shower spotless clean a few stairs to climb but nothing to strenuous the staff were fantastic the manager was very helpful our keycards would not...More

Thank 1liz1
Reviewed 11 March 2018 via mobile

Got our reservation wrong ..rude staff..one almost threw the salt at us..food hardly edible..cleanliness disgusting. The hotel is lovely but the service and cleanliness totally let it down. Menu very basic with limited choice ..it is part of chain but still!!!

Thank Mary C
Response from CrossKeysPeebles, Manager at Cross Keys HotelResponded 13 March 2018

Dear Mary C, Thank you for the review. We're sorry to hear that on this occasion we didn't live up to standards. If you could call the pub on 01721 723 467 as we would like to discuss this further. Kind Regards, Andrew (Night Manager)

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Restaurant
Hotel Amenities
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$68 - US$154 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$68 - US$154 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (16)
Room & Suite (11)
Dining (5)
Questions & Answers
Ask a question
Geoff B
11 July 2017|
AnswerShow all 3 answers
Response from CrossKeysPeebles | Property representative |
Hello Geoff B, Thank you for your question. We don't have any laundry facilities on site unfortunately but there is a launderette just a few minutes down the street from us called "Northgate Launderette". Kind... More
0
Votes
David H
19 December 2016|
Answer
Response from markyw | Reviewed this property |
Hi, There was no entertainment during our stay. We sat outside in the courtyard and caught the last rays of sun with our beers.
0
Votes
Room Tips
"This is a quaint and ancient historical building and therefore may have limited access for some travellers ."
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"Ask for a Second Floor Room"
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"Get a room on 2nd floor as above rooms creak when being walked on"
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"The hotel was quiet when we stayed so I couldn't really comment on any noise etc."
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