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Holiday Inn Dumfries

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Traveller (363)
Dining (82)
Videos (1)

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About

#6 of 9 hotels in Dumfries
Location
Cleanliness
Service
Value

See why so many travellers make Holiday Inn Dumfries their hotel of choice when visiting Dumfries. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Close to some of Dumfries' most popular landmarks, such as Old Bridge House Museum (1.4 mi) and Midsteeple (1.5 mi), Dumfries Aston is a great destination for tourists.

Dumfries Aston is a family-friendly hotel offering a flat screen TV, air conditioning, and a refrigerator in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features 24 hour front desk, room service, and a picnic area. Plus, guests can enjoy a lounge, which has made this a popular choice among travellers visiting Dumfries. For guests with a vehicle, free parking is available.

When you’re feeling hungry, be sure to check out La Dolce Vita, which is a seafood restaurant that is popular with locals and out-of-towners alike.

There is no shortage of things to do in the area: explore popular gardens such as Garden of Cosmic Speculation, Hetland Garden Centre, and The Crichton Garden.

At Holiday Inn Dumfries, your comfort and satisfaction come first, and they look forward to welcoming you to Dumfries.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Vending machine
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Electric kettle
Flatscreen TV
Bath / shower
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, French
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
1,436Review9Q+A100Room tips

Reviews
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Ali S wrote a review Feb 2024
1 contribution
The hotel rooms were spacious and had all the amenities. The restaurant was good, would be nice to see a more varied menu or seasonal options. In the restaurant, JD was very helpful and would always make sure we were looked after with our food orders.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Bell, Owner at Holiday Inn Dumfries
Responded 3 weeks ago
Good Morning, Thank you for sharing your experience with us! We're delighted to hear that you found our hotel rooms spacious and well-equipped with all the amenities you needed. Your feedback about the restaurant is greatly appreciated, and we'll certainly take it into consideration to enhance our menu offerings, including adding more varied or seasonal options. We're thrilled to hear that JD provided excellent service during your dining experiences, we'll be sure to pass along your kind words to him. We look forward to welcoming you back and providing you with another enjoyable stay and dining experience! Kind regards, Heather Bell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gavin P wrote a review May 2023
Newcastle upon Tyne, United Kingdom210 contributions139 helpful votes
Hotel's Favourite
1st I have to thank Becca and Nicky for understanding our requirements and making our booking accordingly. Something the I H G computer had great difficulty with, which unfortunately is not a new occurrence! We had a lovely stay in a very pleasant room. Dinner on the 1st night was a pleasant meal but very much the Holiday Inn standard pack, which is such a shame when they have so many talented chefs! We used to use IHG hotel’s regularly in the past but fell out of love with the company because of so many problems with making a reservation and the vagaries of the “ loyalty “ scheme. The Dumfries team certainly went a long way to reintroducing the value of the group! I hope in our future reservations that we are able to understand each other’s needs as they did on this occasion? Thanks again.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Bell, General Manager at Holiday Inn Dumfries
Responded 28 May 2023
Good Morning Gavin P, Many thanks for taking time to review our hotel and for your kind words i will pass this on to staff I'm sure Becca and Nicky will be delighted at the name mention, and our chefs for your lovely words. In future if you are visiting again please call the hotel direct and one of the reception team can take your reservation and add on your membership so you will still get your points just not going through the call centre. I do hope we get the chance to welcome you back in the near future. Kind regards, Heather Bell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yorkie1001 wrote a review Feb 2024
7 contributions13 helpful votes
I really like this place and would like to give a special mention to JD from the restaurant nothing is to much trouble for this gentleman also Jo and Becca from reception absolute stars both of them . The only negative are the evening meals in the restaurant they need improving.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Bell, Owner at Holiday Inn Dumfries
Responded 4 weeks ago
Good Afternoon, Thank you so much for your kind words and recognition of our team members, JD, Jo, and Becca! We're thrilled to hear that they made your experience memorable, your feedback regarding the evening meals is valuable to us, and we will certainly take it into consideration as we strive to improve our dining offerings. We hope to welcome you back soon and provide an even better experience next time, thank you for choosing us! Warm regards, Heather Bell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roam05446060492 wrote a review Feb 2024
1 contribution1 helpful vote
The staff here were amazing, they made me feel relaxed and comfortable. They are very friendly and listened to all my requests and answered all my questions. Would recommend to stay here here and I will visit again. Other amazing notes: Rooms are very comfortable and relaxing Food was amazing Bed is perfect
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Speak to staff members if you can get food earlier and can book at the restaurant earlier
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Heather Bell, Owner at Holiday Inn Dumfries
Responded 8 Feb 2024
Good Morning, Thank you so much for your kind words, we're thrilled to hear that you had such a positive experience during your stay with us. Our staff takes great pride in providing exceptional service and ensuring our guests feel relaxed and comfortable throughout their visit, It's fantastic to know that you found our team friendly and attentive to your needs. We're delighted that you enjoyed the comfort of our rooms and had a relaxing experience, and we're equally pleased that you found our food to your liking – we strive to offer delicious options that cater to all tastes. Your recommendation means a lot to us, and we can't wait to welcome you back for another visit, please don't hesitate to reach out if there's anything we can do to make your next stay even more enjoyable, we look forward to seeing you again soon! Kind regards, Heather Bell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Save at L wrote a review Jan 2024
1 contribution
Was not expecting this holiday inn to be so good, the rooms are spot on, food is great and staff is helpful, really enjoyed my stay, would definitely recommend!!! If you want to stay here for business or pleasure this place will accommodate all!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Bell, Other at Holiday Inn Dumfries
Responded 31 Jan 2024
Thank you for your wonderful feedback! We're thrilled to hear that our hotel was able to cater to both your business and leisure needs. It's always our aim to provide a seamless experience for our guests, whether they're here for work or relaxation. We look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew M wrote a review Jan 2024
london46 contributions7 helpful votes
Good sized family room with two camp beds Tv could be a bit bigger but beds were comfy Breakfast was very good and tasty. Nice location outside Dumfries on the Crichton campus and plenty of parking One or two noisy dogs barking I would recommend this hotel for Dumfries
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Bell, Owner at Holiday Inn Dumfries
Responded 3 Jan 2024
Good Afternoon, Thank you for taking the time to share your feedback with us, we're delighted to hear that you enjoyed your stay at our hotel and found the family room spacious with comfortable beds. Your positive comments about the tasty breakfast and our convenient location on the Crichton campus are much appreciated. We also appreciate your constructive feedback regarding the TV size, and we will certainly take this into consideration for future improvements, we apologise for any inconvenience caused by the noisy dogs, and we will address this matter to ensure a more peaceful experience for our guests. It's wonderful to know that you would recommend our hotel in Dumfries, and we look forward to welcoming you back in the future, If there's anything specific you would like us to address or if you have any further suggestions, please feel free to reach out. Thank you once again for choosing to stay with us. Best regards, Heather Bell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul T wrote a review Jan 2024
13 contributions2 helpful votes
Beautiful hotel, amazing surroundings. Rooms modern, clean and good decor. Pet friendly. Excellent breakfast. Downsides - no hot water in shower at 10am. Didn’t get hot water until mid afternoon. - Room keys kept wiping and not working. Not next to phones or other cards, just would stop working. Had approx 8 Cards during 2 night stay. - Rooms were cold. Aircon on heat was blowing cold air out. Was warmer to have it switched off but then room would be extremely cold
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Bell, Owner at Holiday Inn Dumfries
Responded 3 Jan 2024
Thank you for taking the time to provide us with valuable feedback regarding your recent stay at our hotel, we are delighted to hear that you enjoyed the beauty of our hotel, the surrounding environment, and found the rooms to be modern, clean, and well-decorated. We appreciate your positive remarks about our pet-friendly policy and the excellent breakfast. However, we sincerely apologise for the inconveniences you experienced during your stay, the issues with the lack of hot water, room key malfunctions, and difficulty in maintaining room temperature are certainly not reflective of our usual standards, please be assured that we take your comments seriously, and we will investigate and address these issues promptly to ensure they do not recur in the future. We value your feedback as it helps us improve our services, once again, we apologise for any inconvenience caused, and we hope to have the opportunity to welcome you back in the future, providing you with an improved and seamless experience. Best regards, Heather Bell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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J C wrote a review Dec 2023
2 contributions1 helpful vote
My partner and I have stayed at the Holiday Inn three times now and once again, we could not fault our stay. The location of the hotel is ideal for us, the rooms are an adequate size, the breakfast fills us up and the staff are always lovely. We stayed over the Christmas break and we also went for our Christmas Day lunch in the Holiday Inn with the rest of my family and we all thoroughly enjoyed it from start to finish. The food was delicious, it was a lovely atmosphere and nothing was too much trouble for the staff. It made our Christmas Day, very enjoyable. I would definitely recommend the Holiday Inn.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Heather Bell, Owner at Holiday Inn Dumfries
Responded 29 Dec 2023
Good Morning , Thank you so much for taking the time to share your wonderful feedback with us, we are absolutely delighted to hear that you and your partner enjoyed your stay at Holiday Inn, and we appreciate your loyalty as returning guests. It brings us immense joy to know that our hotel's location, room size, and breakfast met your expectations, we strive to provide a comfortable and enjoyable experience for our guests, and it's rewarding to hear that we have succeeded in doing so during your visits. We are particularly thrilled to learn about your positive experience during the Christmas break and your Christmas Day lunch with your family, creating memorable moments, especially during special occasions, is something we take great pride in. It warms our hearts to know that the delicious food, lovely atmosphere, and attentive staff contributed to making your Christmas Day enjoyable, your kind words are a true testament to the hard work and dedication of our team. Thank you for recommending Holiday Inn. Your support means the world to us, and we look forward to welcoming you and your partner back for another exceptional stay. If there's anything specific you'd like us to know or if you have any preferences for your next visit, please feel free to share. Once again, thank you for choosing Holiday Inn, and we wish you many more enjoyable stays in the future. Kind regards Heather Bell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Catriona H wrote a review Dec 2023
1 contribution
Nice hotel nice grounds nice staff executive suite comfortable. Restaurant staff nice . Food disappointed. Camembert sent back twice 3rd time reheated still semi warm served with bread that could break your teeth . Pad Thai noodles bland noodles compacted together no sauce
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHG Service, Owner at Holiday Inn Dumfries
Responded 30 Dec 2023
Hi Catriona H, Thanks for staying at the Holiday Inn Dumfries. We value your business with us. Our guests can count on us to keep our hotels clean, the staff friendly, and everything in working order. I am sorry for your restaurant experience during your stay. I have shared your comments with the hotel management so they may address this internally. Again, thanks for your feedback. We look forward to your next visit! Sincerely, Connie D Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mxrrab wrote a review Nov 2023
Dumfries, United Kingdom10 contributions9 helpful votes
I didn’t stay so can’t comment, however, I did have lunch in the restaurant and I can say hands down it was the worst food I have eaten in Dumfries. I ordered a pizza which was a very basic frozen pizza and not a good one at that. They would have been better off shopping at Lidl. I was charged £15.50 for the pleasure!! Pretty disgraceful for a hotel of that caliber, no wonder the place was empty.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Heather Bell, Owner at Holiday Inn Dumfries
Responded 29 Dec 2023
Thank you for taking the time to share your experience with us, and we appreciate your honesty, we sincerely apologise that your visit to our restaurant did not meet your expectations, and we regret any disappointment you may have felt. Your feedback is crucial to our continuous improvement, and we take your comments seriously, It is disheartening to hear that the quality of the pizza did not meet the standard we strive to maintain. We understand that the value for money and the overall dining experience fell short during your visit. Rest assured, we will thoroughly investigate the concerns you've raised regarding the food quality and pricing, we value the opinions of our guests, and your feedback will be used to make necessary adjustments and improvements to our offerings. We apologise for any negative impact this may have had on your perception of our hotel, we genuinely appreciate your input as it helps us identify areas for enhancement. Thank you for bringing this to our attention, and we appreciate your understanding. Kind regards, Heather Bell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£84 - £109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dumfries aston, aston hotel dumfries
FORMERLY KNOWN AS
Aston Hotel Dumfries
LOCATION
United KingdomScotlandDumfries and GallowayDumfries
NUMBER OF ROOMS
71
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN DUMFRIES - Updated 2024 Reviews, Price Comparison

Frequently Asked Questions about Holiday Inn Dumfries
Which popular attractions are close to Holiday Inn Dumfries?
Nearby attractions include Dalscone Farm Fun (2.4 miles), Mabie Farm Park (2.8 miles), and Dumfries and Galloway Aviation Museum (2.8 miles).
What are some of the property amenities at Holiday Inn Dumfries?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Dumfries?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Dumfries?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Dumfries?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Dumfries?
Conveniently located restaurants include Home Restaurant, The Globe Inn, and The Back Street.
Are any cleaning services offered at Holiday Inn Dumfries?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Dumfries?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Dumfries offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Dumfries?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Holiday Inn Dumfries?
Many travellers enjoy visiting Robert Burns House (1.2 miles), Old Bridge House Museum (1.4 miles), and Thomas Carlyle's Birthplace (1.6 miles).