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Holiday Inn Dumfries

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Holiday Inn Dumfries
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988 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Dumfries
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Showing 973: English reviews
Reviewed 11 June 2015

We stayed in this hotel 6 months ago, it was quite disappointing. We had a really long journey to get to the hotel and on arrival we expected a nice welcome but we did not get that, instead they charged us £40 more in our accommodation than the standard rate we agreed to. Nevertheless, we decided to stay again because...

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1Thank Rea R
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Thank You for such a lovely review of the hotel. I have passed your comments onto the team and especially Alexandria. It is always so nice to see the team mentioned by name. We look forward to seeing you in December for your next visit. Kind Regards, Tracey Sweeney General Manager

Edinburgh, Scotland, United Kingdom
Reviewed 3 June 2015

I visited Dumfries again in May with a family member. The hotel is a short drive from the town centre and there is plenty of parking. On arrival I was checked in quickly, although on this visit I was not offered any additional points or a welcome drink for being a member of the hotel loyalty scheme compared to previous...

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Thank Chris M
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Dear Guest, Thank You for taking the time to write your review! It is always great to read when our guests notice the improvements in the hotel as the team here work tirelessly to give the best service and experience possible. We look forward to seeing you again! Kind Regards, Tracey Sweeney General Manager

Scotland
Reviewed 25 May 2015

Nice two night stay at the holiday inn. The grounds where this holiday inn are spectacular. the rooms at the front of the hotel have a view of the gardens. The staff were all very friendly and helpful. The one poor thing is the limited Holiday inn fare for dinner - this is disappointing and nothing special. The breakfast in...

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Thank Salmo01
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Dear Guest, Thank you for your kind comments. Our menu has recently chanced so I was disappointed to read that it did not live up to your expectations. However it was great to read that you enjoyed our breakfast offering. We look forward to you visiting again. Warm Regards, Tracey Sweeney General Manager

Salisbury, United Kingdom
Reviewed 22 May 2015

In May 2014, I reviewed this hotel when it was still called the Aston, and I gave it an excellent rating. When IHG took the hotel over and rebadged as the Holiday Inn, my wife and I stayed a couple of times and were horrified at the changes, most notably in the management and the restaurant. The restaurant at this...

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Thank Brian M
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Dear Guest, Thank You for the lovely 5* review! It is always great to read that our valuable guests have noticed the work which the team put in to make every stay memorable. We look forward to seeing you again in the near future! Kind Regards, Tracey Sweeney General Manager

Edinburgh, United Kingdom
Reviewed 18 May 2015

I stay in this hotel (formerly The Aston) from time to time whilst working in the area. The hotel booking is taken care of by my employer but given that it's available within my meager travel allowance this hotel has to be excellent VfM. I consider it a "treat" against stays in other hotels available in the same area and...

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Thank GaryMenzies
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Dear Guest, Thank You for the lovely review of the hotel! We hope to see you visit again in the future! Kind Regards, Tracey Sweeney General Manager

Bristol, United Kingdom
Reviewed 17 May 2015

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Thank Kim L
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Gloucestershire
Reviewed 10 May 2015

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Thank TiredTraveller14
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Reviewed 2 May 2015 via mobile

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1Thank ootripadviser
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Suffolk
Reviewed 24 April 2015 via mobile

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Thank VegasVictoria
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

Reviewed 21 April 2015 via mobile

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1Thank Dianne B
Tracey S, General Manager at Holiday Inn Dumfries, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Dumfries staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Dumfries staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the exec room if you can afford it.”
 of 5 bubbles daypm2016, 20 Mar 2017 | Read review
“If your looking for helpful staff with a great service this hotel with its lovely rooms is perfect”
 of 5 bubbles ChantellL_13, 13 Mar 2017 | Read review
“Note not all rooms have baths”
 of 5 bubbles AngelaA761, 1 Mar 2017 | Read review
“Ask for garden view. Avoid room 106 as it has an adjoining room so noise levels were quite high.”
 of 5 bubbles 700hannahb, 19 Feb 2017 | Read review
“Some rooms overlook the lovely gardens.”
 of 5 bubbles kathleenbC4601VU, 18 Feb 2017 | Read review
5 of 5