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Smiths at Gretna Green Hotel

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Traveller (853)
Room & Suite (418)
Dining (134)

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About

#2 of 4 hotels in Gretna Green
Location
Cleanliness
Service
Value

See why so many travellers make Smiths at Gretna Green Hotel their hotel of choice when visiting Gretna Green. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travellers like you.

Smiths at Gretna Green Hotel is a romantic hotel offering a flat screen TV, air conditioning, and a seating area in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features 24 hour front desk, shops, and room service. Plus, guests can enjoy free breakfast, which has made this a popular choice among travellers visiting Gretna Green. For guests with a vehicle, free parking is available.

Travellers looking for pubs can head to Hazeldene restaurant.

Gretna Green is also home to Famous Blacksmiths Shop, a popular history museum that is not too far from Smiths at Gretna Green Hotel.

At Smiths at Gretna Green Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to Gretna Green.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Business Centre with Internet Access
Conference facilities
Facial treatments
Non-smoking hotel
Parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Banquet room
Meeting rooms
Salon
24-hour front desk
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Seating area
Telephone
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English
1,995Review34Q+A100Room tips

Reviews
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nicola d wrote a review Mar 2024
Dalton-in-Furness, United Kingdom12 contributions3 helpful votes
We stayed in the bensmoor suites which are lovely. The rooms were adequate we were happy with it. Only issue was the air con unit made a few rattle noises in the night. The other facilities are great, didn’t use the oven as only stayed one night but it’s a great little place, the food at the hotel was lovely in the evening, breakfast was Ok I’ve had worse but I’ve also had better. Otherwise a lovely find and we will be recommending to others.
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Date of stay: March 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lorraine Kirkwood, Guest Services / Front Office at Smiths at Gretna Green Hotel
Responded 1 week ago
Good morning Thank you for staying at Smiths Hotel and taking the time to offer feedback, I am delighted you enjoyed your stay and pleased you will be recommending Smiths Hotel to others. I hope you will visit us again. kind regards Lorraine Kirkwood Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joanne B wrote a review Mar 2024
2 contributions
Great food fantastic service was upgraded to honey moon sweet was beautiful great place got married in the black smiths shop the hole experience was amazing lovely people. Would highly recommend was very quiet on the evening would be better with more entertainment
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Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Lovely hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lorraine Kirkwood, Guest Services / Front Office at Smiths at Gretna Green Hotel
Responded 1 week ago
Good morning JoannebE1900GX Congratulations on your wedding and thank you for choosing to celebrate your special day at Smiths Hotel. I am delighted you had an amazing experience and hope you will visit us again, perhaps for your anniversary. Kind regards Lorraine Kirkwood Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cmrichards13 wrote a review Mar 2024
Bridgend, United Kingdom51 contributions58 helpful votes
Sat here writing this 30 minutes after our son has tried to go to sleep on the bunk beds in the room, the squeaking is like a swing from an 80s horror movie. The concept of the room is great, a room for the kids and a room for us, but there has clearly been no review of the stability of the bunk beds. Currently driving me insane. If you choose to come here, bring an inflatable air bed or anything so that yours kids don’t need to use the bunk beds….. The hotel otherwise is pretty good, nice and clean. There is however a broken bulb in our room, shoddy maintenance in my view. There are also at least 3 switches I cannot fathom what they do. There are no plugs by the bed for phones, but there are across the room out of reach. They did put 4 mugs etc in the room, which was great, no need to ask for extra. No fridge in room. Air con seems to be hot or cold, can’t get it in between. If it wasn’t for these stupid bunk beds it would be 4*, but if the breakfast isn’t good, I will be changing it to 2*! Genuinely furious right now how crap the quality of these bunk beds are!
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Don’t ever ever ever anticipate using the bunk beds and thinking it will end well. Bring WD40...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lorraine Kirkwood, Guest Services / Front Office at Smiths at Gretna Green Hotel
Responded 1 week ago
Good morning cmrichards13 Thank you for staying at Smiths Hotel, I am very disappointed to read that your sleep was disturbed due to the bunk beds and that this has had an affect on your view of our hotel. Our aim is to make very stay as enjoyable as possible and I am sorry that this is not the case for you due to a squeaky bunk bed. Kind regards Lorraine Kirkwood Reception Manager Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sandra L wrote a review Mar 2024
4 contributions1 helpful vote
Went to a wedding and family stayed here. We had an amazing time. The food was fabulous. Cocktails delicious. But the best thing about this hotel is Paul. He truly made our day. Fantastic customer service and great company. Nothing was any bother for him. Even the dressing gown. Thank you.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lorraine Kirkwood, Guest Services / Front Office at Smiths at Gretna Green Hotel
Responded 1 week ago
Good morning Thank you for choosing to celebrate your special day at Smiths Hotel, I am please you enjoyed your stay and the fabulous food. I have passed your comments regarding Paul and fantastic customer service on to our Restaurant manager. I hope you will visit us again. kind regards Lorraine Kirkwood Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kev1877 wrote a review Mar 2024
Paisley, United Kingdom25 contributions7 helpful votes
Smiths is a perfectly fine hotel, with helpful friendly staff, acceptably decorated rooms, which although starting to look a little worn were clean and tidy. The dining menu is again fine and the food acceptable. However the cooked breakfast buffet wasn’t particularly appetising, it in contrast the choice of fruit and cereals was very good. So why the poor rating? Unfortunately I was allocated a room to the rear of the building, on the second floor which is perfectly positioned to be level with one of the busiest stretches of Motorway in Scotland, and it’s only metres away. The relentless noise from passing HGV’s easily overcame whatever noise reduction the double glazing provided. The cacophony of diesel engines began to slacken about 1.30am only to intensify from around 4.00am… So if you’re prioritising sleep as part of your stay then don’t plan on much if you are given a room facing the motorway. At check-in I realised the position of my room and asked for a room at the front, but the receptionist was unable to help.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lorraine Kirkwood, Guest Services / Front Office at Smiths at Gretna Green Hotel
Responded 1 week ago
Good morning Kev1877 I am very sorry to read you had trouble sleeping, some guests are lighter sleepers than others the majority of our guests have a good nights sleep, however if a guest contacts our 24 hours reception to ask to be moved to a quieter room we are happy to accommodate whenever possible. Kind regards Lorraine Kirkwood Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TheWelshDaisy wrote a review Mar 2024
Menai Bridge, United Kingdom102 contributions100 helpful votes
Had lunch with a friend. Staff were friendly but very sparse. No atmosphere at all. Restaurant was really dstk so we asked to sit in the lounge area. Meal wasn't as described on the menu. Had a chicken, bacon and salad sandwich. No mention that it was mainly a mayonnaise filling. "Asian coleslaw" was just red cabbage with a spiced vinegar. No-one came to offer us coffee or anything further to eat. Had problems finding someone to bring us the bill.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lorraine Kirkwood, Guest Services / Front Office at Smiths at Gretna Green Hotel
Responded 1 week ago
Good morning TheWelshDaisy I am pleased you found our staff to be friendly but am very disappointed to read your comments regarding your meal I have passed the details on to our head chef to investigate. Kind regards Lorraine Kirkwood Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JMcAd wrote a review Feb 2024
Aberdeenshire, United Kingdom52 contributions13 helpful votes
Nice hotel but starting to feel dated, the room was very comfortable and spacious but the bathroom was not cleaned properly and had a terrible sour smell, I didn't complain as wasn't staying long and the room itself was fine. I had dinner in the restaurant but the menu has changed since my last visit and wasn't as nice as previous. Shame as its a lovely hotel but needs a bit of a refresh.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lorraine Kirkwood, Guest Services / Front Office at Smiths at Gretna Green Hotel
Responded 27 Feb 2024
Good morning JMcAd Thank you for staying at Smiths Hotel and taking the time to offer feedback, we do appreciate all feedback and use it where possible to improve. I was very disappointed to read there were issues with your accommodation and have passed your comments to our heads of department. Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Debberz wrote a review Feb 2024
6 contributions2 helpful votes
+1
Stayed at Smith’s Hotel with the Gretna Green wedding package. We were married across the road at the original marriage room. What a pleasant experience we had all round. Hotel itself was clean and well presented with very welcoming and friendly staff working for them. Felt at ease in every part of the hotel. Food was amazing too, breakfast and our 3 course reception meal was deliciously presented and it tasted as good as it looked. It made our wedding a fantastic experience Thank you so much. Well recommended. Spoil At Smiths salon an added bonus, what a fab idea! They were amazing too.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lorraine Kirkwood, Guest Services / Front Office at Smiths at Gretna Green Hotel
Responded 27 Feb 2024
Good morning Congratulations on your wedding and thank you for choosing to celebrate your special day with us. I am delighted you had an all round pleasant experience and hope you will visit us again, perhaps for your wedding anniversary. Kind regards Lorraine Kirkwood Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christine029 wrote a review Feb 2024
South West England, United Kingdom232 contributions130 helpful votes
The receptionist on duty when we first arrived was not particularly welcoming, but from then on we had a really good stay. Our Ash suite was very spacious and comfortable. The bed, a super king, was really comfortable and the normal bathroom amenities were available. The double shower was excellent as was the hairdryer, which is unusual for a hotel. However, it would have needed a giant to. Sit at the dressing table to be able to see in the mirror. It had been positioned far too high. I overcame the problem by putting two cushions on the stall to sit on. The restaurant was good and the food okay. The waiting staff, particularly Lesley, were very attentive, friendly and professional in their manner. There is a spacious carpark with plenty of available parking even due the hotel’s busy period. The hotel has a few cracks in its make up…plaster off some walls by staircases, skirting boards in bathroom not cleaned properly and a very creaky lift to name but a few.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Try to book a bedroom overlooking the Old Blacksmiths shop at the front of the hotel. At the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lorraine Kirkwood, Guest Services / Front Office at Smiths at Gretna Green Hotel
Responded 27 Feb 2024
Good morning Christine029 Thank you for staying at Smiths Hotel and for offering feedback, I am pleased you found our restaurant staff attentive and professional, but very disappointed to read your initial welcome was not particularly welcoming. We do listen to our guest feedback and action where possible, the engineers are here now replacing the lift, works should be completed within the next 3 weeks. Kind regards Lorraine Kirkwood Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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_hazhwn wrote a review Feb 2024
Gloucestershire, United Kingdom18 contributions4 helpful votes
Just back from a family wedding, it was amazing. Staff were so helpful, friendly and kind - nothing was too much trouble. Room was spacious, clean and comfortable. The food was tasty and plentiful. Special thanks to Megan our main waitress, she was so good and handled our more intoxicated family with the very best humour - the girl deserves a medal.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Everything was perfect
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from lorraine Kirkwood, Guest Services / Front Office at Smiths at Gretna Green Hotel
Responded 27 Feb 2024
Good morning hazhwn I am delighted your enjoyed your stay and found our staff to be friendly and helpful. I have passed your kind comment on to the team. I hope you will visit us again. Kind regards Lorraine Kirkwood Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£103 - £139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
classic hotel gretna green, gretna green classic hotel
LOCATION
United KingdomScotlandDumfries and GallowayGretna Green
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SMITHS AT GRETNA GREEN HOTEL - Updated 2024 Reviews

Frequently Asked Questions about Smiths at Gretna Green Hotel
Which popular attractions are close to Smiths at Gretna Green Hotel?
Nearby attractions include Gretna Green Famous Blacksmiths Shop (0.09 miles), Courtship Maze (0.2 miles), and Wall Of Love (0.1 miles).
What are some of the property amenities at Smiths at Gretna Green Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Smiths at Gretna Green Hotel?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Smiths at Gretna Green Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Smiths at Gretna Green Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Smiths at Gretna Green Hotel?
Conveniently located restaurants include The Cornish Bakery, Hazeldene Hotel, and Chainmail Restaurant.
Is Smiths at Gretna Green Hotel located near the city centre?
Yes, it is 0.2 miles away from the centre of Gretna Green.
Are any cleaning services offered at Smiths at Gretna Green Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Smiths at Gretna Green Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Smiths at Gretna Green Hotel?
Many travellers enjoy visiting Cartmel Medieval Village Priory (4.0 miles).
Is Smiths at Gretna Green Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.