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Best Western Dundee Woodlands Hotel

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Traveller (184)
Room & Suite (86)
Dining (20)
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About

#10 of 27 hotels in Dundee
Location
Cleanliness
Service
Value
Travellers' Choice
The BEST WESTERN Woodlands Hotel is a warm and welcoming 3* accommodation surrounded by mature wooded gardens. Suitable for business or leisure, the hotel is conveniently located close to Dundee city centre and a short walk to the bustling seaside town of Broughty Ferry. For those interested in Golf, The Woodlands is only 20 miles from the famous 'Old Course' in St. Andrews, and only 6 miles from the Championship Carnoustie Golf Links. If Golf is not your thing, you'll discover that Dundee is a modern and vibrant city which offers excellent shopping, eating and cultural experiences. Just a few miles takes you into the beautiful Angus Glens and most spectacular countryside. The Leisure Club boasts a fully equipped gym, pool, sauna, steam & jacuzzi. After working out in the gym or doing some lengths in the pool, why not indulge in a holistic therapy and book yourself an appointment in the Good InTensions treatment room which offers a range of rejuvenating therapies.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Special diet menus
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Interconnected rooms available
Room service
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
Hotel links
Special Offer:Lowest Price When You Book Direct! CLICK HERE to view
1,122Review7Q+A100Room tips

Reviews
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Norman K wrote a review Oct 2017
2 contributions1 helpful vote
My wife and I spent 2 lovely nights in the hotel and found the staff were very helpful and couldn't do enough for you and the rooms and the corridors etc were very clean. We had dinner both nights and the meals didn't disappoint. The breakfast was a buffet and there was plenty of choice both for hot and cold. The leisure facilities are very good so all in all we had a very pleasant few days
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NikkiRobertson, General Manager at Best Western Dundee Woodlands Hotel
Responded 22 Oct 2017
Thank you for taking the time to leave us feedback. We are delighted that you enjoyed your stay with us and look forward to welcoming you back again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kezzie1980 wrote a review Oct 2017
Aberdeen, United Kingdom21 contributions10 helpful votes
We were greeted by a wedding party waiting for the bride to return from photographs... unfortunately as we were walking in and looked back there they were.... not very nice arriving at a hotel with your suitcase in tow and having to make your way past a load of wedding guests. Receptionist was helpful enough, but never mentioned the wedding, which we later found she really should have advised us when it was due to end as it was very noisy in our room with it being right underneath us! Room was very small, and had a new carpet which was quite smelly and made it hard to push open the door. The shower was HORRENDOUS, worst I have ever experienced in a hotel by far. It was a very cool trickle and did not get any better at any time of the day and night... we ended up going to the
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Date of stay: September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NikkiRobertson, General Manager at Best Western Dundee Woodlands Hotel
Responded 22 Oct 2017
Thank you for taking the time to leave us feedback. I am sorry that you were disappointed during your stay with us. We are a busy Hotel with events on most weekends and we regularly have weddings and their guests staying with us. It is not acceptable for you to have experienced noise in your room from this and I hope that the Front Desk fixed this for you as soon as they were informed. We do ask that we are informed of any issues as soon as possible as this gives us an opportunity to make things right for guests quickly. The room you booked was a standard double, the cheapest option we offer for two guests. As you were informed, we have a variety of room types and if we are contacted directly we can offer the most appropriate for you and also beat the best rate you can find online. Our maintenance team was made aware of your issue with the toilet and this has been fixed. I offer my sincere apologies for this and thank you for bringing it to my attention. I do hope that you will give us a second chance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BobCheyne wrote a review Oct 2017
Montrose, United Kingdom45 contributions10 helpful votes
Overnight stay at the Woodlands hotel. Booked via My Hotel Break website. Friendly reception on arrival. We had room 122 which was a upstairs room, the room was clean and tidy, had a window but with a view of the roof. The room was compact with a small en suite. the shower was very poor with a slow run of water, think the shower door needs a new seal as leaked water over the floor. We used the pool and spa area and was a nice treat. We did not eat at the Hotel in the evening but came back early in the evening and had a few drinks in the bar area which has a relaxed feeling and staff very welcoming. The breakfast was a buffet style with a good selection of cooked breakfast as well as the continental breakfast. checkout was 11am. for the money paid it was a nice break.
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NikkiRobertson, General Manager at Best Western Dundee Woodlands Hotel
Responded 26 Oct 2017
Thank you for your review and your kind words. We will certainly look into the issue with the shower door and the water and we appreciate you bringing this to our attention. We do hope you will stay with us again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patricia B wrote a review Oct 2017
London45 contributions65 helpful votes
We had a three night stay to go to the Dunhill Cup. We found the hotel to be very good, excellent rooms in the new extension, very comfortable, lovely bathroom and amenities. We were not bothered by noise despite two weddings taking place. The food was very good, dinner was excellent , good service and very good choice of food. Wine maybe not so good. Equally, breakfast was fresh, lots of choice and I don't think anyone could complain about the standard of food on offer for breakfast. Shout out to Cody who was a very good and attentive waiter. If you asked him for coffee it was there in a flash. Thank you to all at The Woodlands for helping to make our brilliant trip up to Scotland and The Dunhill Cup a great experience!
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NikkiRobertson, General Manager at Best Western Dundee Woodlands Hotel
Responded 26 Oct 2017
Thank you very much for your review and we are so please that you enjoyed your trip. We do hope you will stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RedwoodNorthants wrote a review Oct 2017
Northants38 contributions6 helpful votes
The hotel is located in a very quiet area. We had a four night stay - Dinner, Bed and Breakfast. The room was in a new section of the hotel and very clean and smart, with tea making facilities, Wifi and TV. The hotel has a pool, jacuzzi and gym; all of which we took advantage of. The food in the restaurant was very good and all the staff went out of their way to make our stay pleasurable. The hotel is located in easy reach of Broughty Ferry and Dundee city centre, either by car or bus. We will certainly stay there again.
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NikkiRobertson, General Manager at Best Western Dundee Woodlands Hotel
Responded 26 Oct 2017
Thank you for your very kind words and we are delighted you enjoyed your stay with us, i will pass on your comments to the rest of the team. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TartanPimpernel2014 wrote a review Oct 2017
Scotland, United Kingdom226 contributions76 helpful votes
Husband and i stayed here for the weekend. We had a double room looking onto the front entrance, with the window open there was quite a lot of chatter coming from the smokers outside. Busy with wedding and parties in full swing when we arrived. We had to walk through a large group of smokers loitering at the front door. Staff friendly and attentive to our needs and we were advised of pool times and wifi code. Our room was clean and tidy with a large firm bed. We had a good nights sleep. Breakfast was plentiful nothing special. We had chosen this hotel as we wanted to explore Dundee and surrounding area. The locus was ideal for this. It is a busy family friendly hotel and not particularly quiet. l
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NikkiRobertson, General Manager at Best Western Dundee Woodlands Hotel
Responded 26 Oct 2017
Thank you for taking the time to leave us your thoughts, we appreciate all feedback. We do try and discourage smoking at the front entrance but this is sometimes difficult to police but i do understand your annoyance with this and we will try harder to make sure all our guests are comfortable. We do hope you will stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mel wrote a review Oct 2017
5 contributions11 helpful votes
We had our wedding at the woodlands hotel on the 6th of October, We had the most wonderful day everything was perfect from the start to finish and it was down to the staff they went all out to make sure everything went smoothly. Nothing was a problem even cleaning my dress when i got mud on the train. We had soup, steak pie and banoffee cheesecake for our meal and everyone was saying how much they enjoyed the food. Would just like to say thank you for everything from mrs and Mr Smith.
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NikkiRobertson, General Manager at Best Western Dundee Woodlands Hotel
Responded 26 Oct 2017
So glad to hear to that you enjoyed your special day, we take great delight in knowing we helped to make it the day you wished for. We wish you all the best for the future and hope to see you both soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sean C wrote a review Oct 2017
Limerick, Ireland5 contributions1 helpful vote
This hotel is nicely situated in Broughty Ferry near Dundee and within easy access to Dundee and fantastic Golf locations. The staff are wonderful and they really make you feel welcome and at home. The rooms are Good and always clean with onsite leasure facilities you couldn't go wrong.
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NikkiRobertson, General Manager at Best Western Dundee Woodlands Hotel
Responded 26 Oct 2017
Thank you very much for taking the time to send us your feedback, we are delighted that you enjoyed your stay and hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dougiedad wrote a review Oct 2017
edinburgh131 contributions83 helpful votes
Need to be in the area on business and tried this place 4 times ..won't go again Week 1 ..breakfast went for more orange juice came back food taken away even though phone and key on table ! Week 2 soup stone cold not even been near a microwave Week3 attic room water stain on ceiling torn wallpaper ..room 133 Week 4 45 minute wait for fish and chips gave mine to the person who ordered 15 mins after me.. then nobody asked if I wanted a dessert or coffee .
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Date of stay: September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from NikkiRobertson, General Manager at Best Western Dundee Woodlands Hotel
Responded 26 Oct 2017
Please accept our sincere apologies for the standards you encountered wit us on your previous stays, there is no excuse for any of the above and i can assure you that all points you have raised have been discussed and dealt with
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John Strav wrote a review Oct 2017
Inverness, United Kingdom7 contributions12 helpful votes
The Woodlands Hotel in Broughty Ferry has been my place (choice) of residence mid-week for the last 6 months, so I am well placed to provide a review. The staff (Aga, Laura, Pam, Sylvia & John)make this hotel with their friendly and most helpful manner, nothing is too much trouble for them. PS sorry if I’ve missed anyone. The hotel has undergone a huge transformation with no expense spared on the extension and rooms (large TV’s wall mounted, tastefully decorated bedroom and large shower and ensures) within this area which my colleagues and I have have named the ‘West Wing’ On the few occasions I have stayed in the original hotel rooms, it is clear that these rooms are a little tired and could do with a refurbishment but I must stress that these are always very clean. I am
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Date of stay: September 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NikkiRobertson, General Manager at Best Western Dundee Woodlands Hotel
Responded 22 Oct 2017
Thank you for taking the time to leave us feedback. We are delighted by your kind comments and hope to welcome you back again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£57 - £105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western dundee, dundee best western
FORMERLY KNOWN AS
Best Western Woodlands Hotel
LOCATION
United KingdomScotlandDundee
NUMBER OF ROOMS
65
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN DUNDEE WOODLANDS HOTEL - Updated 2024 Prices