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4.0
#1 of 4 hotels in Kilmarnock
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Park Hotel is a 4-star hotel located in the heart of Ayrshire. The hotel comprises of 50 king-size bedrooms with en-suite facilities, 43 inch HD TV's with Freesat and free WiFi throughout the hotel. Free car parking is available for over 300 cars on-site. Guests can dine with us in Blues Restaurant or in our Pavilion Bar with a selection of room service available 24 hours.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English
Location
Rugby Park, Kilmarnock KA1 1UR Scotland
The Park Hotel
570 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Trip Advisor lists this as a 4 star hotel, that’s why we booked…this anything but a 4 star, definitely meets 2.5 star criteria. Broken window, cracked tiles, moldy shower, holes in the carpet and walls, hair left in the shower, horribly loud squeaky beds, no fridge in the room. Glad we only booked for one night.
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Date of stay: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
All staff were friendly and welcoming. The room was spacious with adequate wardrobe space and tea/coffee/ hot chocolate etc. I found it strange that no meals were available between the hours of 4.45 and 20.00hrs. The only option to eat between these times was in the bar but the menu was snacks consisting of toasties, bagels etc. As we wanted to have a sit down meal, we had to go into Kilmarnock Town Centre and managed to get a table for the 4 of us at the Longhouse for 5.45. Seems crazy to lose out on business by not having late afternoon/early evening meals available but this was my only criticism as we enjoyed our nights stay
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Firstly the staff. The (un-planned) late night book-in was smooth and welcoming. Housekeeping girls were all lovely, very pleasant and hard-working. Our room was spacious, clean, comfortable and well maintained. The shower was excellent with almost instant hot water. Buffet style breakfast was very good and the evening meals delicious. I would highly recommend this hotel as a base for visiting nearby towns, cities and attractions.
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Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great food, great service in a lovely atmosphere and great value. The up grading of the venue has worked really well and has improved the ambience. I’ll certainly be back to visit again in the near future. Highly recommended
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Attended a New Year function here. Well priced night with lovely food and great service. The entertainment was good and kept everyone very happy with lots of drinking and dancing. Staff were terrific and nothing was any bother. This is a nice venue for various functions and a vry modern building.
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Date of stay: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Attended the Hogmany function here with another couple. Table of 4. Very busy night. Seamless check in although arrived early.Evening food fantastic and great service. The entertainment was fab "Jersey Tones" were excellent although wish the DJ would've played an entire scottish tune from start to finish after dinner as most people enjoyed the sing a long! Staff were attentive and well worth the money for event. Breakfast was very busy in the morning,great selection of buffet food but good turnaround and food hot despite the large numbers.Room comfortable and no issues.Small charges for amenities noted in toilet.Tea, coffee,biscuits and water provided in the room.Overall,great night stay.
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Date of stay: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We attended a wedding recently and unfortunately we experienced a very unprofessional manager, named Julie. The way she spoke to her staff during the dinner was very uncomfortable, I actually felt sorry for the whole staff team as they appear to work in a toxic environment. I have never seen a manager roll their eyes in front of wedding guests before.
Other than this, the day was lovely and we cannot fault the rest of the hotel staff.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at the Park Hotel in July for one night. The hotel was spotlessly clean, the staff very friendly and the breakfast was really fresh and tasty. However, I slept very badly as a result of the relentless noise from the seagulls flying near the stadium.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gordon Anthony, General Manager at The Park Hotel
Responded 23 Aug 2022
Thank you Esbob70 for taking the time to write your review on TripAdvisor, all feedback is very much appreciated. I’m delighted you enjoyed the cleanliness, our staff and the breakfast during your stay, thank you for pointing this out. I’m sorry your sleep was disturbed by teh seagulls, we have addressed this problem with Kilmarnock Football Club and they have assured us measures are being put in place to address this problem. Regards Gordon Anthony, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Electrocuted and burnt by the old fashioned hairdryer in the hotel room. Burnt the skin on my left hand black. Not one electrical item showing pat testing. A staff member partially completed an Accident Form which mysteriously vanished the next morning. Manager was too busy to come to the check out desk and apologise. Repeated requests for copy of the Accident Form has been ignored. Hotel is currently under Council investigation. DO NOT STAY AT THIS HOTEL.
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Date of stay: September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked this hotel as a venue for after our father’s funeral. The service from the staff, food and suite were all of a very high standard. The hotel was extremely clean and well presented. I would highly recommend this either as a base for a holiday or a special occasion.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gordon Anthony, General Manager at The Park Hotel
Responded 23 Aug 2022
Thank you robertmU5328DU for taking the time to write your review on TripAdvisor, it is very much appreciated. I’m delighted everything was to your liking at such a difficult time and I will certainly share your very kind words with the hotel team. Once again thank you for your review. Regards Gordon Anthony, General Manager
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There are more places to choose from in the Kilmarnock area.
PRICE RANGE
£96 - £111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park hotel kilmarnock
LOCATION
United KingdomScotlandAyrshireEast AyrshireKilmarnock
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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