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West End Hotel

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1 room 2 adults 0 children
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West End Hotel
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274 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Leeds, UK
Reviewed 3 weeks ago

The beds are so hard it's impossible to sleep, it's so noisy with doors constantly banging, day and night. The acoustics are terrible, all hard surfaces with loads of fire doors clattering shut at all hours, this is the worst hotel I've stayed at ever, and not the cheapest. I complained to the bar staff (at 1am) that the music...

1Thank Matt F
Management357999, Guest Relations Manager at West End Hotel, responded to this review

Hi Matt, Thank you for providing feedback on your stay at The West End Hotel Edinburgh. I am sorry your stay was not as enjoyable as you expected on this occasion. We do provide live music at weekends which always finishes at 11:30pm and we ensure is is acoustic to avoid noise travelling to hotel rooms. Unfortunately as you stayed...

Reviewed 3 weeks ago via mobile

Very good & friendly hostel this being our first time staying in a hostel,the West End hotel is in a good location close to Haymarket tram,train & bus links. We had a twin room on the top floor over looking the street but not much road noise,ensuite good size & powerful shower. Had the full Scottish breakfast with as much...

Thank Brian B
Sunderland, United Kingdom
Reviewed 11 December 2016 via mobile

Recently returned from a very enjoyable trip to Edinburgh with 4 friends We chose the west end hotel due to price and location and the place didn't disappoint The staff at the hotel were very nice and friendly and couldn't do enough for you The drinks and food at the hotel are great and even better than you get 20%...

Thank bexicle22
Reviewed 24 November 2016

stayed here on and off for 5 weeks while working in the city by far the best hostel ive stayed in edinburgh and i stayed in a few, well organized really helpfull and friendly staff and clean rooms and shower area, will definatly be staying again and would recommend.

1Thank sam s
Melbourne, Australia
Reviewed 24 November 2016

I stayed in an eight bed dorm and was really pleased with the hotel and the level of service I received. It was clean and modern, and the staff were really friendly to me, particularly Lisa behind the counter. I would definitely come here again when I come back to Edinburgh!

Thank itserin2016
Glasgow, United Kingdom
Reviewed 4 November 2016 via mobile

Stayed at the Westend Hotel on Thursday 3rd November, we managed to get the very last room at the top of the hotel, there is no lift as it's a Victorian town house , with dorms on the first floor sleeping up to 8 in a room. Our room was delightful we could see Edinburgh castle lit up at night,...

1Thank 990sharon
Reviewed 25 October 2016

I stayed there for three nights with a friend in the 8-bed shared dorm. It was ok. The bartender-receptionist informed us on arrival that if our key cards did not work after 1 am we would have to pay a 5 pound fee for them to open the door for us, because the cards only stop working 'when they are...

Thank athanasia a
Reviewed 22 October 2016 via mobile

Stayed here with a group of friends at the start of September and thoroughly enjoyed it. We were able to check in early, which helped avoid having to carry excess bags about Edinburgh (although we were advised that bags can be left if need be - a handy service!). The place was very clean throughout. The staff were very professional,...

Thank S16JGS
Dudley, United Kingdom
Reviewed 10 October 2016

Pros: Comfy bed, good location, very quiet room, Cons: Greatly improved cleaning needed in dorm and toilets, bordering on health hazard. power point by each bunk. New sheets. Location: Edinburgh Fringe good location. Firstly, to be fair, I stayed on the busiest weekend of the year during the Edinburgh Fringe , so the hostel was at full capacity. Check in...

Thank Ianm3247
Mumbai (Bombay), India
Reviewed 24 September 2016

Hotel is located in heart of city. It is a clean property but without lift and normal service. Hospitality is good but limited. One who is looking for a bigger bed size must confirm before check-in as the twin bed rooms have too small beds... rest all fine, could have been better at this price.


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Staying in West End

Neighbourhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighbourhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theatres and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
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  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Stunning City Centre B&B Edinburgh with Stylish & Comfortable Accommodation.The West End Hotel Edinburgh offers stylish, comfortable accommodation in a mixture of tastefully decorated standard and ensuite rooms in the centre of Edinburgh, close to all this magnificent city has to offer. Providing a high standard of customer service and with a great location and well equipped accommodation, the West End Hotel is an ideal choice whether you are visiting Edinburgh for business or pleasure.The hotel is located in a quiet residential area, while still in the heart of the city, just a 15 minute walk from the West End of Princes Street as well as being conveniently located withing walking distance of Edinburgh’s many tourist attractions and the city’s main business districts. It is only 5 minutes walk to one of Edinburgh's main bus routes and a 10 minute walk to Haymarket Train Station. ... more   less 

Additional Information about West End Hotel

Address: 35 Palmerston Place, Edinburgh EH12 5AU, Scotland
Region: United Kingdom > Scotland > Edinburgh > West End
Price Range: £14 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — West End Hotel 2*
Number of rooms: 8
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Also Known As:
West End Hotel Edinburgh, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from West End Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles Y8473KOmattf, 31 Dec 2016 | Read review
“Cleaning was poor, take plenty of anti bacterial wipes & a phone power pack.”
 of 5 bubbles Ianm3247, 10 Oct 2016 | Read review
“Be prepared for stairs, there are no lifts, but the staff are happy to help”
 of 5 bubbles Anastvic, 7 Apr 2016 | Read review
“Smaller the room the better”
 of 5 bubbles IrishTravellingGuy, 6 Mar 2016 | Read review
“Try going for a smaller dorm and maybe your chances would improve”
 of 5 bubbles Y5459QUmaryt, 1 Feb 2016 | Read review
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