The Scotsman Hotel
20 North Bridge, Edinburgh EH1 1TR Scotland
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About
#182 of 775 hotels in Edinburgh
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Set in a desirable location on North Bridge, The 4 star Scotsman Hotel is nestled between the hustle and bustle of the New Town and the historical Old Town, the hotel is perfectly located to explore Edinburgh. Just off the famous Royal Mile, Waverley Train Station and Princess Street are within 2 minutes’ walk from the hotel. Tourist attractions, entertainment venues, restaurants, bars and shopping are all conveniently near-by, making The Scotsman Hotel the ideal base to explore the our great city. Many of the original features and layout remain intact from the former national newspaper of Scotland printing house, bringing historical character to this luxury boutique hotel. The Marble staircase, now the centre of the hotel, retains its imposing stained glass window and glows magnificently by candle light each evening. Within the heart of the historic and iconic building is our comfortable bar and lounge area which serves a wide variety of drinks to suit all tastes, a luxurious afternoon tea and a great range of bar snacks. A high quality Scottish breakfast with superb service is served daily in our dedicated breakfast restaurant. With discounted parking at local secure car park, complimentary Wi-Fi and all the little extras you would expect from a 4 star boutique hotel, we look forward to welcoming you soon to The Scotsman Hotel.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Breakfast available
Taxi service
Conference facilities
24-hour security
Baggage storage
24-hour check-in
Wifi
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Desk
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Complimentary toiletries
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Historic Hotel
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
335Restaurantswithin 0.3 miles
213Attractionswithin 0.3 miles
20 North Bridge, Edinburgh EH1 1TR Scotland
Getting there
Car HireSee car hire from US$46/day
3859Reviews46Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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The hotel is absolutely amazing. I want to dedicate this review to the concierge, Ivor. A man who strives for excellence in his work. We need more people like Ivor who are dedicated to a level of professionalism beyond a job title. People who actually care about every aspect of their work. Ivor is a rare breed and needs to be recognised. Thank you Ivor and thanks to the Scotsman Hotel for our wonderful stay in the Penthouse Suite! Beautiful.
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DUTY MANAGER, Guest Services / Front Office at The Scotsman Hotel
Responded 2 days ago
Dear Jason, Allow me to thank you for finding the time to write this lovely comment about our lovely Concierge Ivor and your fabulous experience at the Scotsman Hotel. We are all looking forward to the pleasure of welcoming you again soon in Edinburgh to make your next stay even more memorable! Kindest Regards, Jan Coskun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were expecting great things from The Scotsman. Sadly that was not the case. Finding the entrance during the roadworks outside was not easy - a simple sketch on the web page would have helped enormously. Climbing 102 steps with two suitcases when you are nearly eighty is a challenge! Having paid extra for an early check-in I was told that "check-in is not until 3 pm". I explained that we had booked an early check-in and the receprion clerk eventually found it. Unfortunately, she could not get confirmation from the housekeeper that our room was ready and a member of staff had to go and check. This caused some delay. Our publisher room was good and well maintained, with a large TV and beds, but to the time we left we could not understand the workings of the strange water tap in the bathroom sink. When we went for dinner in the Grand Cafe we were advised that a number of items on the menu were "not available" - not expected in a four star hotel. When the food came, it was served on cold plates, making the food warm at best and requiring the staff to amend our bill. This situation continued at breakfast where, again, the plates were cold and the food only warm - even for an eggs benedict order direct from the kitchen. The staff were smart and helpful - but were let down by some poor planning and a kitchen which should do much better. …
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DUTY MANAGER, Guest Services / Front Office at The Scotsman Hotel
Responded 2 days ago
Dear Mr. Mike, Hope you are well. I have taken note of your comments and feedback, and I will ensure that each element is followed up on with the relevant individuals. Our primary concern is to ensure our guests leave the Scotsman Hotel happy & having made wonderful memories with us. I am truly sorry that on this occasion we fell short. I would kindly ask you to contact me directly should you have plans to return to Edinburgh on jancoskun@scotsmanhotel.co.uk . I will personally oversee the arrangements for your stay. Kind Regards, Jan Coskun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are beautiful but unfortunately the food is a let down, after an evening walking the Christmas markets we return to our room feeling hungry so we ordered some room service, unfortunately the food arrived luke warm as we was very tired and hungry after a long journey we ate some of it but couldn’t eat all as was just so cold we left the tray outside the room that contained fish the try wasn’t pick up for some time leaving an awful smell, i mentioned this to reception but felt they wasn’t interested in my complaint, overall the stay was pleasant as room was comfortable and had beautiful views, If I was to stay again I would not eat here and use the many restaurants Edinburgh have to offer
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Repost
Helpful
Response from DUTY MANAGER, Guest Services / Front Office at The Scotsman Hotel
Responded 2 days ago
Dear Mr. Sannaj, Thank you for taking the time to review your stay with us. We are disappointed to hear about your experience with us not reaching the levels of service we expect of ourselves. We thrive as a team to create the most positive & welcoming of stays and I can see we have not managed to create this on your stay. The team and I will look further into your stay & work tirelessly to ensure our standards are kept where we expect them. I hope we are able to welcome you back to the Scotsman Hotel in the future to make amends. Kind Regards Jan Coskun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went for an afternoon tea with family. I had been previously to The Balmoral for tea and had experienced there the best tea of my life.i had hopes this would be on a par with it. I was disappointed. It was expensive and so I was hoping for high level of service and something memorable. The food was ok, though my ham sandwich had gristle throughout. However the service was basic. We were led to the table and left immediately. It was wet outside and I had a damp coat, so I had to be told where the coat stand was by other guests. We were given a knife and fork which was used to cut the sandwiches. When the sweet course arrived the cream and ham had no spoon and the only cutlery was the knife which had been used with ham and cheese. When we asked for clean cutlery and a spoon for jam the waitress founded off with everything, plates included. At no point did anyone check on us or ask if we wanted a top up of tea. I am not sure if we were unlucky but I will not be going back. It it had been half the cost and a local tea room then the service was ok, for what was an expensive treat it was poor. …
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Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We came from Greece for vacation and we were really excited about the location of the hotel, how clean it was and how friendly the staff was with us, especially Stephen. He was very helpful and gave us some great local advice in order to make our trip better. We hope all hotels had such lovely and caring employees🙂
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DUTY MANAGER, Guest Services / Front Office at The Scotsman Hotel
Responded 6 days ago
Dear Guest, Thank you for sharing your experience with us! We are thrilled to hear that you had a perfect stay and that Stephen made such a positive impression on you. Our team takes great pride in maintaining a clean and welcoming environment for all our guests, and we are delighted that this aspect of your stay met your expectations. We appreciate your kind words and hope that you will choose to stay with us again in the future. Warm regards, Queenie D'Costa Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a magical venue for any occasion. Stunning interior, grand but with cosy corners. I enjoyed a delicious afternoon tea with a friend. The food was truly delicious. Every mouthful perfectly balanced and complimentary. A very relaxed atmosphere. Eventually we topped it off with an perfectly prepared cocktail made with the best of ingredients. Service was impeccable thanks to Calum and Lachlan and a host of other attentive staff.Relaxed, comfortable and definitely a place I'd go again.
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: It is part of an hotel, beautiful restaurant. In the heart of Edinburgh. Great transport links....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from DUTY MANAGER, Guest Services / Front Office at The Scotsman Hotel
Responded 6 days ago
Dear Guest, Thank you so much for writing such a wonderful review about your experience at our restaurant during Christmas Afternoon Tea. We are thrilled to hear that you had a magical time and enjoyed our stunning and cosy interior, as well as the delicious afternoon tea that was perfectly balanced and complimentary. We take pride in creating a relaxed atmosphere for our guests, and we’re delighted to hear that you felt comfortable and had a great time during your visit. We’re also happy that you enjoyed our perfectly prepared cocktails made with the best ingredients and that our service, particularly from Calum, Lachlan, and the rest of our attentive staff, was impeccable. Your kind words mean a lot to us, and we will surely pass them along to our team. It’s wonderful to hear that you would choose to visit us again, and we can’t wait to welcome you back! Warm regards, Queenie D'Costa Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a great stay at the Scotsman, super location and two different levels to catch cabs, access transport or the main entrance at the top of the Scotsman steps. Staff are friendly and nothing is too much trouble. We booked a director room with a city view, had a great view from the 6th floor - room is spacious with a fab bathroom (loved the ceiling speakers!) . Small amount of street noise and from the station but minimal (I always take earplugs away - so zero for me). Beds are super comfy. Breakfast is served in a separate room, the choice is great and you can also order separate items. Plenty of choice re drinks etc. The young lady who manages the breakfast room does an amazing job (sorry I didn’t get her name) ensuring everything runs smoothly. Would recommend 🥂
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Road works on the bridge , allow time for cabs and drop offs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DUTY MANAGER, Guest Services / Front Office at The Scotsman Hotel
Responded 6 days ago
Dear Guest, Thank you for your review of The Scotsman. We're thrilled that you had a great stay and enjoyed our prime location. Our team takes pride in providing exceptional service, and we're happy that you found our staff friendly and accommodating. We're delighted that you enjoyed your director room, including the stunning city view from the 6th floor, the spacious room, and the fabulous bathroom with ceiling speakers. It’s great to hear that you enjoyed our breakfast offerings and found the choices to be plentiful. We will certainly pass on your compliments to Anna Maria who manages the breakfast room for her outstanding service. Thank you for recommending The Scotsman, and we look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Queenie D'Costa Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a wonderful stay in this beautiful hotel Room was very well appointed with a great view of Princes Street Chocolates and a card for our anniversary was a lovely touch Great location for both new and old town areas Breakfast well presented and plentiful Will definitely be back
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Great location for the train station
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DUTY MANAGER, Guest Services / Front Office at The Scotsman Hotel
Responded 1 week ago
Dear Samuel, Thank you for your valuable feedback. We are delighted to hear that you've had a wonderful stay with us. We are looking forward to welcome you back here at the Scotsman Hotel soon. Kindest Regards, Jan Coskun General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Five star all the way. This hotel did not disappoint. the rooms were massive and immaculate and the attention to detail super. The beds were super comfy, I had the best night sleep. The staff were friendly and helpful, nothing was too much. The hotel was impressive and the facilities just perfect. The location was ideal and was a great base to explore edinburgh. It was a bit pricey but it was worth it. I felt totally spoiled. Would definitely recommend
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from DUTY MANAGER, Guest Services / Front Office at The Scotsman Hotel
Responded 1 week ago
Dear Guest, I would like to express my gratitude for taking the time to provide us with your feedback on your recent stay at our hotel. It brings us immense pleasure to know that you had an enjoyable and memorable time with us, and we were able to exceed your expectations. Thank you once again for your kind words. We appreciate your recommendation and look forward to welcoming you back for another memorable stay in the future. Warm regards, Queenie D'Costa Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has a lot going for it: iconic Edinburgh building, central location, tasteful room decor, super comfortable beds and hot powerful showers, pleasant and helpful reception staff- a special mention for Ewan here. However, it is attention to detail that takes a hotel from average to excellent. The booking process was a complete rigmarole with the hotel attempting to take payment multiple times.In total fairness, Ewan was very apologetic about this and voluntarily upgraded our room but it did give me rather bad vibes from the very start unfortunately. We found the servicing of the rooms very inconsistent. Sometimes the coffee was replaced but sometimes not.Sometimes we had cups, sometimes not.The cups were chipped and so was the bathroom sink but, in all honesty, that wouldn't ruin my stay.However, I know many people who would consider this completely unsatisfactory for a 4 star hotel. On our last day, we were booked on the train down to London at 2pm and, as is usual in hotels, we left our luggage at Reception after checkout.When we came to pick up our luggage, one of our bags had disappeared and had obviously been mixed up with incoming bags for a wedding that was taking place. This resulted in a rather Fawlty Towers scenario of staff dashing around apologising and looking for the bag but obviously completely clueless of what they were going to do if they didn't find it.I consider this completely unacceptable when we had left luggage in the hotel's safekeeping.I mean..what a rookie mistake! Left luggage shouldn't be mixed up with incoming luggage and everything needs be properly labelled. This is surely the most basic level of hotel housekeeping.At no point did any of the staff assure us that they would handle the entire situation if the bag wasn't found. The porter managed to locate our bag just as we were about to leave a mere 20 mins!! before our train departed but this all made for a for a completely unnecessary and very stressful dash for the train, hardly the end to our trip that we expected. What a terrible last impression to leave. I feel that the hotel has quite a bit of work to do if it really wants to be rated as Excellent. The lack of attention to detail was unfortunately rather evident during our stay. …
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from DUTY MANAGER, Guest Services / Front Office at The Scotsman Hotel
Responded 1 week ago
Dear Guest, Thank you for your feedback. We appreciate your kind words about our hotel's location, decor, beds, and staff. However, we apologize for the difficulties you faced during your stay, including the booking process and room servicing. We are extremely sorry for the mix-up with your luggage during check-out. We understand how frustrating this must have been for you, and we appreciate your patience and understanding while we worked to resolve the situation. Your feedback has been shared with our management team, and we will take steps to prevent similar incidents from occurring in the future. We apologize for falling short of our commitment and hope to have the opportunity to provide you with the exceptional experience we strive to deliver. Kind Regards, Jan Coskun, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$222 - US$380 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the scotsman hotel edinburgh, scotsman hotel edinburgh
LOCATION
United KingdomScotlandEdinburghOld Town
NUMBER OF ROOMS
82
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Claim Your ListingTHE SCOTSMAN HOTEL - Updated 2023 Reviews (Edinburgh)
Frequently Asked Questions about The Scotsman Hotel
Which popular attractions are close to The Scotsman Hotel?
Nearby attractions include National Museum of Scotland (0.3 miles), Edinburgh Old Town (0.2 miles), and The Real Mary King's Close (0.1 miles).
What are some of the property amenities at The Scotsman Hotel?
Some of the more popular amenities offered include free wifi, breakfast buffet, and room service.
Which room amenities are available at The Scotsman Hotel?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at The Scotsman Hotel?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
What are some restaurants close to The Scotsman Hotel?
Conveniently located restaurants include Makars Gourmet Mash Bar, Howies Waterloo Place, and Solti.
Is The Scotsman Hotel located near the city centre?
Yes, it is 0.3 miles away from the centre of Edinburgh.
Are any cleaning services offered at The Scotsman Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The Scotsman Hotel?
Many travellers enjoy visiting The Real Mary King's Close (0.1 miles), Palace of Holyroodhouse (0.6 miles), and Gladstone's Land (0.2 miles).
Is The Scotsman Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.