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Early 20th century Victorian townhouse in Edinburgh city centre; offers convenient budget accommodation for business travellers and tourists. Perfect for groups, 2 minute walk to Edinburgh International Conference Centre & 10 minute walk to Edinburgh Castle.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quaint
Residential Neighbourhood
Languages Spoken
English
Location
70-72 Grove Street, Edinburgh EH3 8AP Scotland
Brooks Hotel Edinburgh
4 reviews
Getting there
Great for walkers
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Brooks Hotel Edinburgh enjoys a convenient location cherished by numerous guests for its proximity to the town and the west end, along with a charming nearby cafe. However, the hotel's offerings seem to disappoint many, as visitors often report basic amenities, including issues with room fixtures and subpar cleaning services.
Guests have raised concerns about dirty and poorly maintained rooms, leading to overall impressions of poor value for money. Additionally, criticisms of a neglected atmosphere and slow, disorganized service, especially during breakfast, suggest a need for significant improvements.
Location
Convenient
Atmosphere
Neglected
Rooms
Neglected
Value
Expensive
Cleanliness
Mixed
Service
Disorganized
Amenities
Underwhelming
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My friend and I arrived to a warm friendly welcome. I had received a voucher as a birthday present but had paid an extra £10 for a twin room as they are not included in the voucher. It was also an extra £20 for a Friday night and £40 for a Saturday. We were shown to the room which was a double and spoke to housekeeping who quickly phoned someone and we were shown to a twin room. The room was clean with a large clean ensuite. We had afternoon tea with wine which was included. This was average. We sat in the lovely, comfortable lounge which had a few games in it. A lovely touch. There was an honesty bar where you help yourself and write it down then it gets charged to your room. We had a bottle of fresh orange and a bottle of diet coke. Sadly the waiter, who searched for a good 10 mins, could not find a bottle opener so we had to put them back. The room was a bit chilly and the window did not close properly. Only one curtain which only covered half the window and when we looked for extra blankets we found the other curtain in a cupboard but no blanket. The breakfast saved they stay as both continental and fried were offered and guest could have both. It was clean, the staff helpful and friendly but a few small adjustments would have made it a more pleasant stay.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Make sure you check the added cost for the weekend if using a voucher.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here for two nights during Taylor Swift's Era's Tour in Edinburgh. I booked the hotel before I had even got the tickets as it was one of the only hotels in the area not charging extortionate amounts for a room that wasn't a hostel or in somebody's house. I read the reviews after and I let other peoples opinions get into my head before I had even been in the room myself. Alas, the hotel is extremely close to haymarket station/tram stop so getting to/from the stadium and city centre is very easy. When we arrived, we were greeted by two very friendly gents who told us all about the free breakfasts and even the WiFi code. The room was very spacious with everything you could need for a short stay and while the carpets definitely need updating, the 4 poster bed is so comfortable I didn't want to get up. I had no issues falling asleep either as the hotel was really quiet. It felt very home away from home. I will definitely stay here again when I find myself in Edinburgh again.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We booked this due to its high review scores. Sadly, it didn’t meet those expectations.
The good things:
The large majority of staff were lovely and helpful (the waiter serving breakfast, however, was very grumpy and abrupt - perhaps not a morning person but it might have been nice if he’d cracked even the tiniest of smiles).
There’s onsite parking though this is limited and accessing it is a bit of a hassle. It’s at the back of the hotel and there’s a bit of a complex process to go through involving an automatic gate and further coded barrier.
The room was not overly warm, which is often the case in other hotels.
The shower was quite good though cheap shampoo/shower gel.
————————————————————————
Things that need to be done better:
The internet was not high speed and fast as advertised. It frequently dropped out.
The hot breakfast is poor. Sausage x 1 is of the cheap variety; the bread for toast was stale around the edges. The food was tepid as the plate it was served on was cold. Orange juice was of concentrated variety. The pastries were okay.
Mattress was very soft and you could feel the springs.
Windows didn’t lock securely (though we were on a higher floor so it was okay).
Bedlinen, carpets, fixture and fittings were of poor quality.
Tetley builders teabags provided. No other kind.
Averagely clean.
Very little shelf space in bathroom.
The room was shabby and faded around the edges.
Overall, this accommodation should have been priced at around £60-£70 / night and only that as it was fairly central.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Read the poor ratings and ignore the good ones! They must be false. This is an awful hotel. It is dirty - the curtains were hanging off, the fabric was scruffy throughout. The heated towel rail fell off the wall if touched. The plug in the sink didn't work. The room was not even serviced first day - not cleaned; bed not made up. We ordered breakfast (£15 each) and waited 35 minutes for food to arrive in a restaurant which looks like a canteen. The photos bear no resemblance to reality. And I paid £780 (room only) for 3 nights (admittedly during the festival).
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gross!!! I don’t know why people leave good reviews for this hotel. Is that they don’t have any quality standards?
The price is not high but seems eccentric for a dirty, broken, mouldy, disgusting room.
We advise a friend to stay there for a night and feel awful to have recommended her to stay there.
She is very nice and polite and she texted me to let me know the room was dreadful. :(
Maybe the people who went to the The Tailor Swift concert were drunk and didn’t noticed the hotel is falling in pieces?
Because that type of misleading reviews and pictures on booking.com we dared to advice our friend to stay there with her daughter.. spoiling the Edinburgh experience.
We want out country to be loved by tourists this hotel is a shame.
I would feel very sick and disabled to stay there. I should have seen the pictures of the bad reviews 🤮 yuck
Honestly guys when you offer accommodation to human beings you have to keep standards up.
maintenance and cleaning of the property should be your top priority. You might have gotten beds and decor from a recycling centre.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:Pay a bit more for a nice stay.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There is no lock system on the inside of the door. There is no ‘do not disturb’ or ‘please clean’ signs to hang. So when we came back after our first day out we had someone in our room re making the beds. We did not want anyone in our room but I guess the guests do not get a say in this….? The beds and mattress seem to be the original ones from when this hotel first opened and have absolutely no support in them. Could feel the bed frame under the dirty stained mattress. The room was not very clean and one swipe of the paneling brought up a ball of dust. Then you enter the bathroom and it honestly enraged me. The smell hit me hard. The mold on the ceiling was partially patch painted. The shower tray was cracked and tiles were falling off. There was no hot water on the first night (not that I was getting in that shower, ever!). The towel rack was rusting and there is no toilet roll holder which is a basic item to have in a hotel. Breakfast was a disgrace, two slices of dry toast with a slice of bacon in the middle is not a bacon sandwich. The coffee was cheap and not to my taste. We ended up leaving it and going out to eat. We paid €460 for two nights. . . yes – nearly half a grand!!! And for what?? Please, someone tell me for what? I am left feeling robbed. €460!!! Spend the extra money and go else where because when you spend months saving for somewhere to stay you DO NOT want to feel the way we did when we arrived. Just robbed and let down…
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:may be a non smoking hotel but we smelled smoke on Saturday and is was disgusting. . so they may...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On arrival it took over 10 mins before someone came to reception. Carpets on stairs a bit dated and threadbare. Rooms are look a bit tired.
Next morning breakfast was bedlam, we had pre booked for 9.30 which we arrived on time, far too many people for the size of the room. I think this may because people weren't leaving. We were asked to wait in the next other room, it took 45 mins and we had enough they offered to seat us in the other room. There were quite a lot of people complaining. Staff were doing the best they could but couldn't deal with the capacity.
Was it worth waiting for. No. I had bacon sandwich, it was toasted but not even buttered, others had sausage sandwiches and they were the cheap Richmond ones.
Could easily hear others in rooms, most were considerate but a few lumps and bumps in the night for light sleepers bring earplugs.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I would firstly like to say I feel sorry for the staff I encountered during my stay as they were all polite and friendly despite the fact they are working with many disgruntled customers.
I actually laughed when I walked into my room as for the price I paid, I was well and truly swindled! What can I say, I needed a room at short notice and all my usual locations were booked out due to the Fringe. If I had hired it as a £20 a night student bedsit I would've felt I got a reasonable standard.
The wallpaper is faded and rotting, the furniture is all mismatched, broken and looks like it was picked up from a skip outside and the window latch was hanging on by a thread. The bed is just about passable and the bed linen was clean but it certainly isn't a hotel standard bed or mattress. The shower offered an ever changing range of temperatures - none of which I requested or desired.
I'm not a fussy eater by any stretch but I walked away from the breakfast after one bite. The continental offering was pitiful - a few of the Lidl brioche rolls taken out of their plastic and left on a tray, some apples and oranges that had seen better days and a bowl of congealed yoghurt. I ordered salmon and scrambled eggs which arrived with some cold, barely toasted cheap wholemeal, a dried up flake of salmon and scrambled eggs that would've been too good for the bin. Again, so bad it was laughable. Fitting that I was sat on an old, soiled office chair that looked like it had possibly been in a fire at some stage.
If I'd gotten this as a super cheap deal, it would do the job as a roof over your head while you explore Edinburgh but the fact I've paid more to stay here than some beautiful 4 star hotels in Edinburgh is mins blowing. Will chalk it up to experience and remember in future, if it's the only place left with rooms, there tends to be a very good reason for that. Lesson learned!
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good location, friendly staff and the room was clean although the carpet was stained and grubby and the bed had a dip in the mattress. The shower door didn't close properly and there was a lack of toiletries and towels in the bathroom. The continental breakfast was lacking in variety and the staff took time to replenish the food and drink there, causing a backlog of customers awaiting tables. Unfortunately this hotel does not live up to the lovely pictures advertised and it was way too pricey for what it offered. Very unfortunate
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Don't depend on the pictures advertised to give you the full story of the hotel, unfortunately.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I arrived to check-in and was asked what time I’d be down for breakfast the next morning. I cheerily suggested around 7.45 and was promptly told that wasn’t possible and I needed to choose either 7.30 or 8.00. I replied that I didn’t want breakfast at either 7.30 or 8.00 and a tense, silent stand-off ensued and was eventually booked in for 7.30.
I was then checked in to a room on the third floor with floors so sloped my wheeled suitcase rolled from one side of the room to the other.
I tried the bed and have never lay on a mattress quite like it. Literally no support, the only thing I could feel were springs and the hard bed base.
I asked to move rooms and under duress from the man on the front desk was showed to an alternative room. Shame the people who were already staying in that room and lying on the bed when we entered didn’t know about it. A loud ‘FOR F&CK SAKE!’ from the hotel employee didn’t help matters.
After being told all other rooms were taken I said I’m not willing to have the original room/bed. The hotel employee then shrugged his shoulders and threw his arms in the air (understandably given how much of an inconvenience I was being).
I was then shown to a room on the ground floor that didn’t have a room number or even a finished door - it felt like they had recently turned a storage area into an additional hotel room.
I admitted defeat, accepted the room and arrived for breakfast the next day at 7.38.
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Date of stay: July 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I could not give you any recommendations of any rooms in this dreadful hotel. Beds are very old and stained, bathrooms dirty and public areas are poorly furnished with old collapsing sofas.
Hillsborough, North Carolina31 contributions6 helpful votes
I believe they do! They have a wheelchair ramp coming in the door. They also have ground floor rooms. They’re doors are very wide. I would always double check with the staff of course. They’re very friendly.
There are more places to choose from in the Edinburgh area.
PRICE RANGE
£305 - £351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
herald hotel edinburgh
FORMERLY KNOWN AS
Herald House Hotel
LOCATION
United KingdomScotlandEdinburghWest End
NUMBER OF ROOMS
45
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BROOKS HOTEL EDINBURGH - Updated 2025 Prices, Reviews, and Photos
Frequently Asked Questions about Brooks Hotel Edinburgh
Which popular attractions are close to Brooks Hotel Edinburgh?
Nearby attractions include Escape Reality Edinburgh (0.1 miles), Game Of Throwing Edinburgh (0.3 miles), and Escape Edinburgh Morrison Street (0.3 miles).
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
