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4.0
#15 of 111 apartments in Edinburgh
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
KM Apartments offer that extra space that everyone craves. Our apartments allow our guests to spread out for a longer stay, or provide them with all the space they need for that perfect working environment. The apartments range in size - from our quirky and unique Compact Open Plan studios to our stunning, spacious Superior Open Plan apartments that can sleep up to 4 guests comfortably. Every apartment has a fully equipped kitchen with combi oven/microwave, hob and dishwasher, and they can be booked for any length of stay. Choosing to stay in an apartment during your visit to Edinburgh means you’ll have all the extra space you deserve. You get all the services you would expect at home, complemented by our 24-hour reception team who can assist with restaurant reservations, transportation requests and much more. On those occasions when you are less inclined to cook, next door to the apartments you will find Circa, our breakfast room, offering a delicious full Scottish breakfast and tempting continental buffet. Everything you need to set you up for the day ahead. For those guests who may be missing their local gym, we’ve got you sorted. Guests staying at KM have free access to The University of Edinburgh’s award-winning Pleasance Sports Complex with its modern health & fitness facilities. Only a couple of minutes’ walk away is Arthur’s Seat, Edinburgh’s number one free attraction, where you can climb 250m above the city for stunning panoramic views. A stone’s throw from Edinburgh Castle, The Palace of Holyrood House, The Royal Mile and Waverley Train Station, guests can easily explore Edinburgh and enjoy the local neighbourhood. The vibrant Southside combines charming Victorian architecture and leafy public squares with a bustling array of independent, vintage and eco-friendly shops, brilliant budget-friendly cafes and restaurants, as well as a whole host of family friendly activities. This is the ideal place to experience this majestic city - whether you are looking for some family fun, experiencing the sights or need a longer stay for work, KM Apartments is the place for you!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to VisitScotland standards.
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Wonderful stay in Edinburgh close to city centre. Enough room for two people. The only issue we had was the high curtain pole fell during the night our last night and gave us the fright of our lives at 3am. I will return here again. Lovely stay! The only thing I would also say is we didn't get replenishing of tea/coffee, so maybe bring your own or ask. Overall lovely stay!
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip:Parking is £24 a day unless the hotel gives you a discount voucher, which makes it £12 a day it's...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emma Tait, Guest Services / Front Office at KM Apartments
Responded 26 May 2024
Dear L49367, Thank you for sharing your review following your stay with us at The KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary. Our housekeeping team replenish tea & coffee during apartment servicing and our friendly reception team are happy to provide additional of your favourites on request. The curtain has been reported to our maintenance team and apologies for the matter. I really hope we will have the pleasure to welcome you back to The KM Apartments or one of our other hotels based here in Edinburgh. Kind regards and best wishes, Emma Tait Guest Relations Manager The Scott, The Scholar, KM Hotel & KM Apartments, Edinburgh
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Visited for 4 nights (mon to thurs). Arrived prior to the advertised check in time but Daniel on reception checked us in as there were apartments ready. Excellent customer service to start the visit. The apartments far exceeded our expectations with a fully fitted, functional kitchen, including cutlery, crockery, toaster, fridge & kettle. The place was spotless, with fresh clean bed linen & towels. All the staff we spoke to were very friendly, Chloe on reception was very knowledgeable and recommended 2/3 different places in the area for us to visit to eat & drink. Would we stay again - 100%. Would we recommend to others - 100% Thank you for everything.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Kitzinger, General Manager at KM Apartments
Responded 25 Aug 2020
Dear PaulbY290Us, Thank you so much for your fantastic review of the apartments. I am delighted to hear of your enjoyment during your time with us and very pleased that my team provided you with excellent customer service. I hope you will stay with us again in the future and look forward to welcome you back soon. Best wishes, Robert Kitzinger Head of Hotel Operations
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We stayed at these apartments as the sister hotel we booked in 2020 was being renovated in 2021 when we finally got to travel due to covd restrictions. The apartment had everything you needed for self catering. The kitchen area had everything you need and if you wanted a breakfast you could get one in the student canteen area although we did not bother as we took our own breakfast items. Don't be put off by the words 'Student Area'. We had no noise from the students at all and we enjoyed our stay. We were told that these apartments are to be refurbished, seems a bit of a waste as we thought the accommodation was fine.
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Date of stay: October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Kitzinger, General Manager at KM Apartments
Responded 8 Oct 2021
Dear Colin S, Thank you so much for your 5 star review following your stay. I am delighted to read your feedback and to hear you had a great stay. Yes we are shortly refurbishing the apartments and hopefully when we re-open you will be able to enjoy those on your next visit to Edinburgh. We look forward to welcome you back. Best wishes, Robert Kitzinger
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I’ll start by saying the room itself was nice, clean and modern. But everything else about this place was not good.
Check in was horrendous, we arrived about 20 mins before our specified check in time to be told the room wasn’t ready, ok fine so we sat and waited whilst we watched several other groups come in and go straight into their rooms. At 5 mins before the time I asked what was happening and was offered a less good room, we chose to wait the 5 mins and conveniently the room was ready right smack on the hour, seems a bit convenient? The people at reception we not friendly or helpful at all.
Next you have to walk up 8 flights of stairs to get to the room, there is no lift. Had they bothered to tell us this in reception we would have had to take a lesser room than we paid for as it was no fun lugging bags up 8 flights of stairs in 30 degree heat with a knee issue.
We passed another group on the stairs later on who also said their check in experience was horrible and the stairs were also an issue for them although they were staying on the 2nd floor.
The room was good, however the towels are awful, very small and threadbare and the hairdryer did not work properly, otherwise it was fine.
The location was good and you can walk to the Royal Mile in 10 mins.
Breakfast was also very good.
Overall I would never stay here again and I do not think I got value for money as prices were inflated due to the Fringe.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Kitzinger, General Manager at KM Apartments
Responded 7 Dec 2022
Dear HelenFromUKT, Thank you for taking the time to review our hotel following your stay. I am sorry to hear you experienced those issues during your time with us which has been shared with the relevant team to address. I am sorry you did not notice that there was an elevator and you had to walk to the 3rd floor. Thank you for your feedback about our location and I am pleased you enjoyed our breakfast. I am sorry to hear you will not be returning however if you do consider returning please contact myself direct. Best wishes, Robert Kitzinger
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Would not recommend staying in the over-priced KM Apartments, which are located in a student dormitory building. As other reviewers have noted, the Website is deceptive in that it portrays the rooms as being more spacious than in reality. I was traveling with my adult son and thought we had booked a family-size suite with two beds. Instead we got a room with one bed in a space the size of a walk-in closet. So, I had no option but to book a second room. I asked for a free second room and only got a very small discount on it, plus they threw in free breakfasts. The receptionists were really friendly but clearly they had no proper training on how to manage the situation. The four-night stay cost more than a week in a very nice London hotel. To top it off, the bathroom in the second room was problematic. It was so tiny that my son could barely squeeze into shower, because the door was blocked by the toilet. The water alternated between steaming hot and freezing. And, there was no shelf in the shower for shampoos, etc. For those reasons, I would suggest staying in a regular hotel. You'll likely save money and stay in nicer accommodations.
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Date of stay: August 2024
Value
Rooms
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emma Tait, Guest Services / Front Office at KM Apartments
Responded 18 Aug 2024
Molly, Thank you for sharing your review following your stay with us at The KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary. The KM Apartments modern design, facilities and location a few minutes form Edinburgh's historic Old Town is loved by our guests. At KM Apartments, we offer studio apartments which have one bed within the studio, and our offering is provided on website to enable our guests to select an option suitable for their requirements - we do not offer two bedroom apartments unfortunately. The images on our website show our studio apartment offering. We also offer twin rooms in our sister hotel The Scholar, located 12-14 mins walk form the KM Apartments if this was more suited to your requirements for a future visit to Edinburgh. The award wining Scholar Hotel also has Brasserie with all day dining 12.00pm-9.00pm, Garden Terrace with lounge chairs and views of Arthur's seat and bar. Kind regards and best wishes, Emma Tait Guest Relations Manager The Scott, The Scholar, KM Hotel & KM Apartments, Edinburgh
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Seriously, even if you are a couple, in order to secure a comfortable room. Our room was almost entirely filled by our bed, one side of which was against a wall, and the other side had little space, so that to get out I had to scramble to the end of the bed and then clamber over my suitcase. And the only place there was space to open the suitcase was the bed. Clearly a room designed for only one person to sleep in. The bathroom (poorly sound-insulated and with a frosted glass door) also appeared to be designed for single occupancy.
The photographs showing beds with space on either side, armchairs etc. are presumably from the apartments not the 'hotel rooms'. If they are from some of the 'hotel rooms', then the rooms which lack these things ought to be priced more cheaply. Other hotels nearby have much larger guest rooms which cost no more.
I found the breakfast satisfactory, and the coffee machine provided entertainment, but my vegetarian companion was out of luck one day when the scrambled egg ran out some time before the end of breakfast, leaving him with meagre cooked options.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:As I say, ask for twin beds so that you can both access the bed easily.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emma Tait, Guest Services / Front Office at KM Apartments
Responded 25 Jul 2024
Dear Mopsus, Thank you for sharing your review following your stay with us at The KM Hotel and Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary. In the KM Hotel and KM Apartments we offer double beds and unfortunately we do not offer twin bed configuration. Our guest room offerings in the KM Hotel and studio offerings in the KM Apartments include our facilities, amenities and photos so our guests can select the option which suits their requirements. I really hope we will have the pleasure to welcome you back to The KM Hotel and Apartments or one of our other hotels based here in Edinburgh. Kind regards and best wishes, Emma Tait Guest Relations Manager The Scott, The Scholar, KM Hotel & KM Apartments, Edinburgh
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First of all I would like to say I am dissapointed , we stayed in the KM apartment and was nothing like the photo’s! The apartment was much smaller, shower didn’t work correctly and was miniscule and even so the thermostatic adjuster was terribly placed behind the sliding halve door soaking you in freezing water every time we tried to turn it on aswell as this the shower temperature was temperamental and changed hot and cold in the shower ,bathroom was tiny and felt dirty, the kitchen was very standard, I was under the belief that the bedroom floor would be much bigger but was tiny, the TV didn’t work as it should the ironing board was broken. The window view was terribly looking directly into other windows and a wall. When arrived I had to park at the NCP car park which was about a 10/15 minute walk away from the foyer but did receive a discount on it. The apartment was in a Mecca for university students and finding our apartment was like a maze, the price of the stay at this apartment was very overpriced for one night I could’ve payed roughly the same amount for the same night at the Sheraton and sure I would’ve had a much nicer stay! I hate to write bad reviews but the stay at KM apartments was very disappointing, I truly wish I booked to stay the night at the Sheraton in Edinburgh instead! I seriously doubt I will ever stay at any KM hotel/apartment again after this I had high hopes for a spacious up to date apartment but was dissapointed.
I hope they contact me and rectify and out belief back in me for their business.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:If you’re looking for a cheap feeling university apartment made for one this may be for you but...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from rhT4051II, Guest Relations Manager at KM Apartments
Responded 15 Dec 2023
Dear Cal2304, Thank you for sharing your experience with us. We deeply regret to hear about the disappointments you encountered during your stay at our KM apartment. Your feedback is incredibly valuable to us as it helps us address areas that need improvement. We sincerely apologise for the discrepancies between the photos and the actual apartment. We understand the importance of accurately portraying our accommodations, and we regret any inconvenience caused by the discrepancies in size, amenities, and functionality. Regarding the issues you faced with the shower, temperature control, cleanliness, and other amenities, please accept our sincerest apologies. We are actively investigating and addressing these concerns to ensure a more pleasant experience for our future guests. We acknowledge your concerns about the location and the view, as well as the inconvenience with the parking situation. Rest assured, we are taking steps to enhance our guests' arrival experience and mitigate any challenges they may encounter. We truly appreciate your feedback and understand your disappointment in comparison to your expectations. Please know that this does not reflect the standards we strive to uphold at KM apartments. We would love the opportunity to regain your trust and confidence in our services. Please reach out to me directly at Robbie.Hughes@ed.ac.uk so that we can discuss this matter further and hopefully have the chance to make it right for you. Warm regards, Robbie Hughes. Guest Relations Manager.
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This is student accommodation and I think the property should be more upfront about that. The part of the complex I stayed in - a student halls called Churchill House - looks nothing like the photos on this and other sites and is quite grubby and basic. I booked a compact studio for 3 nights but left after two. The room is an ok size for a single traveller, with a large and nice kitchenette, but was not at all soundproofed and I could hear banging and crashing every time someone opened or closed a door or walked about, both on my floor or the upper floors (where the students are). I was woken several times each night by thumping/crashing, even with earplugs in, which is unusual for me. Also, a gap in the window and a very strange vent in the wall let freezing cold air blow in directly above the bed. The man on reception was very responsive when I called about it, but told me nothing could be done. The location of the property is great and the people who work there are polite and responsive, but unless you want very basic accommodation for some reason, I’d give it a miss.
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Date of stay: October 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Emma Tait, Guest Services / Front Office at KM Apartments
Responded 13 Oct 2024
Dear Bella9867, Thank you for sharing your review following your stay with us at The KM Apartments. We very much appreciate you taking the time to share your review as feedback from our guests allows us to constantly review our service and facilities and make enhancements as necessary. I am sorry you were disturbed by noise during your stay, and our friendly reception team are available 24 hours to assist with any matters. The facilities and amenities for our Compact Open Plan Studio Apartments, Open Plan Studio Apartments and Superior Open Plan Studio Apartments are detailed on our website, and also display images for each of our apartment categories so our guests may select the option which best suits their requirements, located just a few minutes walk form Edinburgh's historic old town. Kind regards and best wishes, Emma Tait Guest Relations Manager The Scott, The Scholar, KM Hotel & KM Apartments, Edinburgh
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We hadn't originally booked to stay here, we had booked to stay in their other hotel but when we got there, the bedsheets were stained etc. The girl at the desk was incredibly helpful and couldn't have been nicer, she moved us into a huge apartment here that we couldn't have faulted. Huge, incredibly clean, lovely facilities. Even had a kitchen, hair dryer, iron, bottle opener, small details etc that our original room didn't. :)
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Date of stay: July 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robert Kitzinger, General Manager at KM Apartments
Responded 13 Aug 2021
Dear Ve55el, Thank you for your wonderful review of Richmond Place apartment following your stay. I am very pleased to hear your feedback and that you enjoyed your time with us in particular our service, facilities and location. I hope to welcome you back to the apartments in the future. Best wishes, Robert Kitzinger
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Terrible experience! Booked what we thought was an apartment - we have stayed before so we knew what to expect. When we were allocated our room we were informed it was in a different building. No lift access and no offer to help us with our bags to the second floor. When we went into the room it was a “single” as the double bed was pushed up to the wall. Breakfast area was unsafe as hot food was stored on top of a pool table! Rude restaurant staff on the second morning and to top it off on our second night, the fire alarm went off, no one was on hand to help evacuate and I had to tell people to get out. No sign of a fire assembly point! The following morning all the staff were topping up first aid boxes. Email sent to hotel - no reply! Awful!!!
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip:If you struggle with luggage, ask for a ground floor room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Robbie Hughes, Owner at KM Apartments
Responded 13 Oct 2023
Hello LordsWhoTravel, I am truly sorry to hear about your experience at our property. Your feedback is appreciated, and we sincerely apologise for failing to meet your expectations, especially given your past positive experiences with us. We understand the importance of transparency and matching expectations when booking a room, and it's clear that we fell short in this regard. Being placed in a different building without lift access and inadequate assistance with your bags is unacceptable and not reflective of our usual standards. Furthermore, we are incredibly sorry for the distress caused by the fire alarm incident. Your safety and that of our guests are paramount, and we regret that the situation was not handled appropriately. We will thoroughly review our safety protocols to prevent any re occurrence. Regarding the lack of response to your email, we extend our apologies for this oversight. We take guest communication seriously and will investigate the lapse in our response mechanism to ensure that all future inquiries receive a timely and appropriate reply. Your valuable feedback has not gone unnoticed, and we're committed to taking immediate action to address the concerns you've raised. We hope you would consider giving us another chance to serve you, and we would be more than happy to make amends for your unpleasant experience. Please do not hesitate to contact us directly to discuss this matter further. I would ask that if you can contact me via email, Robbie.Hughes@ed.ac.uk so that we can further discuss the matters you have brought to our attention. I look forward to hearing from you. Best wishes, Robbie Hughes. Guest Relations Manager.
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I'm afraid we didn't have a car with us so I wasn't paying too much attention but there was a little parking at the hotel, some street parking around the hotel and it is pretty central so I am sure there is an underground car park nearby.
Longniddry, United Kingdom74 contributions10 helpful votes
"Parking is £24 a day unless the hotel gives you a discount voucher, which makes it £12 a day it's a fair walk from the hotel, and security staff are rude at car park "
There are more places to choose from in the Edinburgh area.
PRICE RANGE
£93 - £225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
richmond place apartments hotel edinburgh
FORMERLY KNOWN AS
Richmond Place Apartments
LOCATION
United KingdomScotlandEdinburghSouthside & Holyrood
NUMBER OF ROOMS
33
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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