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Leonardo Royal Hotel Edinburgh Haymarket

1 Morrison Street Link Haymarket, Edinburgh EH3 8DN Scotland
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Traveller (959)
Room & Suite (484)
Dining (58)

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About

#127 of 160 hotels in Edinburgh
Location
Cleanliness
Service
Value
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
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Room features
Air conditioning
Housekeeping
Safe
Iron
Coffee / tea maker
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish, Lithuanian, Polish
4783Reviews75Q+A100Room tips

Reviews
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Pauliesans wrote a review Feb 2024
Brighton, United Kingdom14 contributions7 helpful votes
This hotel needs refreshing, with damaged and tatty hall carpets and rooms slightly too shabby to be airbrushed. It was clean and comfortable however the low water pressure in the shower made for a disappointing start to the day, as did the lack of a loo brush and weirdly for Scotland, marmalade at breakfast. A sensitive smoke detection system made for a rude awakening at 07.00 on Sunday morning. Steam from an underpowered shower apparently. This hotel does the job, but the price tag was on the heavy side
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Royal Hotel Edinburgh Haymarket
Responded 3 days ago
Good morning Pauliesans, Thank you for taking the time to review your stay. We appreciate feedback from our customers, it’s a great way to tell what improvements we can make to further make your future stay even better. I am very sorry to hear that some aspects of your stay did not meet your expectations. Please accept my sincerest apologies. Your concerns will be directed to the management team who'll look at making any possible improvements in our service, which truly is so important to us. We hope to welcome you back again soon! Kind regards Aksel Customer Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Darlo1982 wrote a review Feb 2024
North West England, United Kingdom18 contributions28 helpful votes
I am being kind… this is more like a 3.5! Just returned from a long weekend away with our 6 year old. Location is excellent and 5 mins from Haymarket train station and a nice walk to the Castle. Handy for bus/tram stops. We first checked in and got room 216. Walked in and all three of us noticed a strong unpleasant smell…. This room overlooks the vents for the kitchen and it’s a possibility the window has been left open and the smell came from there. Went back to reception and they moved us to 301. Room was fine, his bed was made. But all round general feeling across the hotel including the room it needs a good clean/refurbish. It wasn’t particularly cheap and it’s part of a large chain so I was expecting a lot higher standard. The breakfast was average at best. How they managed to produced the horrendous rubberised fried eggs on mass is something to behold. The room was cleaned up each day although they forgot to replace towels on one occasion. They came up to replace the towels and questioned why we needed 3… she actually walked in to check there was 3 of us which we found odd/inappropriate. Especially when we had been waiting 30 mins as our son needed a shower before bed after walking round all day. Staff were pleasant enough but we wouldn’t say here again just because of the issues above.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Royal Hotel Edinburgh Haymarket
Responded 1 week ago
Dear Darlo1982, Many thanks for staying recently and thank you for taking the time to leave a review. We're delighted to hear that you found our hotel's location convenient, with its proximity to Haymarket train station and easy access to various transportation options. It's great to know that you appreciated the cleanliness of the hotel, the quality bedding, and the quiet environment. We are especially pleased to hear that our staff was welcoming, friendly, and helpful, contributing to a positive overall experience during your stay. I am however very sorry to hear that some aspects of your stay did not meet your expectations. Please accept my sincerest apologies. Your concerns will be directed to the management team who'll look at making any possible improvements in our service, which truly is so important to us. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maps51920681913 wrote a review Feb 2024
1 contribution
We spend 3 nights in this hotel in Edinburgh with family. Its location is perfect as it's only a 5 minute walk from the train station so it's extremely convenient. The hotel staff are very welcoming, friendly and helpful. The rooms are large, clean and well equipped. The shower is lovely and hot, and the bed is one of the most comfortable beds I have ever slept in! The hot drinks were replenished every day although we didn't get the extra milk we asked for. Overall, we had a fantastic stay! Thank you
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Royal Hotel Edinburgh Haymarket
Responded 1 week ago
Dear Maps51920681913, Many thanks for staying recently and thank you for taking the time to leave a review. We are thrilled to hear that you had a fantastic stay with your family. It's great to know that our hotel's location, just a 5-minute walk from the train station, was convenient for you. We appreciate your kind words about our welcoming and helpful staff. Your feedback about the room's cleanliness, size, and amenities, including the hot shower and comfortable bed, is truly appreciated. Please accept our apologies for any oversight regarding the additional milk request. We will review our procedures to ensure this is addressed more efficiently in the future. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gill J wrote a review Feb 2024
Liverpool, United Kingdom14 contributions4 helpful votes
Lovely big comfy bed,, spacious room, staff lovely and friendly. We were pleasantly surprised at how cheap our hotel was for three nights. Breakfast was great and plentiful. The hotel is walkable to shopping and restaurants on and near Princess Street and gardens. You can carry on your walk to the grassmarket area where you will find the fabulous Royal mile, Harry Potter's Diagon Alley, Greyfriars Kirkyard, Mary Kings Close, Edinburgh Castle, hop on hop off bus tours and lots of other interesting places. If you aren't used to walking too much then taxi's are easy to pick up on road near hotel. We found all of the taxi drivers, shop, bar and restaurant employees throughout Edinburgh very friendly, would definitely recommend visiting this beautiful city
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Royal Hotel Edinburgh Haymarket
Responded 2 weeks ago
Dear 911gillj, Many thanks for staying recently and thank you for taking the time to leave a review. We're delighted to hear that your trip was fantastic, and we appreciate your kind words. It's fantastic to know that you enjoyed the comfort of our spacious rooms and found our staff to be lovely and friendly. We aim to provide a cosy and welcoming atmosphere for our guests, and it's rewarding to hear that we succeeded during your stay. We're also pleased that you found our hotel conveniently located, making it easy to explore the shopping and restaurant areas on and near Princess Street and gardens. Your recommendation to visit various attractions and areas like The Royal Mile, Harry Potter's Diagon Alley, Greyfriars Kirkyard, and Edinburgh Castle is greatly appreciated. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Minhaz k wrote a review Feb 2024
1 contribution
Excellent customer service. Claire was an absolute delight and deserves a promotion! She was great with the kids. Hotel was nice and clean. All staff were very helpful. Good location as its around the corner from Haymarket train station . Would stay there again if I was in Edinburgh.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Royal Hotel Edinburgh Haymarket
Responded 2 weeks ago
Dear 387minhazk, Many thanks for staying recently and thank you for taking the time to leave a review. We're thrilled to hear that you received excellent customer service, particularly from Claire. Your kind words about her performance are truly heartening, and we'll make sure to acknowledge her dedication. It's wonderful to know that she was great with the kids, contributing to an enjoyable stay for your family. We're also pleased that you found the hotel nice and clean, and that all our staff provided helpful assistance. Our convenient location around the corner from Haymarket train station is indeed an advantage for our guests. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travelworthy123 wrote a review Feb 2024
2 contributions
We just had our first beautiful nights sleep at the Leonardo Royal Hotel, Edinburgh. Extremely friendly staff. We enjoyed the complimentary biscuits, wine and juice once checked in! Our room is absolutely amazing, and bathroom is well set out and was spotless upon entry. Easy to work Nespresso coffee machine included in the room. The TV is nice and big, and there are lots of nice pictures on the walls. In my opinion this hotel is the one to book! Definitely recommend, we were not disappointed. Looking forward to spending another night here.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Royal Hotel Edinburgh Haymarket
Responded 2 weeks ago
Dear Voyage61986419309, Many thanks for staying recently and thank you for taking the time to leave a review. We're overjoyed to hear that you had a beautiful night's sleep and that our friendly staff contributed to a memorable stay. It's wonderful to know that you enjoyed the complimentary treats, including biscuits, wine, and juice upon check-in. We're delighted that your room exceeded expectations, and the well-set-out and spotless bathroom added to the overall satisfaction. Your appreciation of the Nespresso coffee machine, the large TV, and the decorative touches in the room warms our hearts. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Colin C wrote a review Feb 2024
2 contributions1 helpful vote
Travelled solo for a sightseeing break. Really handy and just close enough to everything without being dab in the middle. Breakfast was absolutely superb. Lovely Full English buffett to choose from constantly freshened with a wide selection of fresh breads, bauguettes, croissants, hams, salamis and cheese. Fruit and yoghurt too. Rooms spcious, clean and comfortable. Only minor downside was I had a king sized and it was two singles pushed together. No major issue. Was still very comfy though. Staff incredibly helpful with best tips to navigate and local places to shop or eat. Only a few mins from Haymarket station. £3.60 return to the centre. Shall definitely stay again as was perfect for my needs.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Royal Hotel Edinburgh Haymarket
Responded 2 weeks ago
Dear L1817ENcolinc, Many thanks for staying recently and thank you for taking the time to leave a review. We are thrilled to learn that your solo stay for a long weekend was fantastic and met your expectations. It's heartening to hear that you found our location convenient, just close enough to everything without being in the middle. We're delighted that you enjoyed the atmosphere, and our friendly staff left a positive impression on you. Your appreciation of our breakfast offerings, with a variety of fresh items, is truly rewarding. We're pleased that the spacious, clean, and comfortable room added to the overall positive experience. We appreciate your feedback about the bed configuration and will take it into consideration for future improvements. Thank you for acknowledging the helpfulness of our staff and their valuable tips for navigating the area. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rachael M wrote a review Feb 2024
7 contributions1 helpful vote
Really nice ! Loads of space especially for clothes and general bits you bring with on a trip away. Very clean and really appreciative of the little tasty treats left for us when we checked in.really close to the train station and whilst it’s a bit of a trek to the main part of the city it’s scenic and really cool to turn a corner and see the castle up above.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Royal Hotel Edinburgh Haymarket
Responded 3 weeks ago
Dear Rachael M, Many thanks for staying recently and thank you for taking the time to leave a review. We are thrilled to read your review and appreciate your kind words. We're delighted to hear that you found the room spacious and well-equipped, providing ample space for your belongings. Cleanliness is a top priority for us, and we're pleased to know that it met your expectations. It's great to hear that you enjoyed the little tasty treats we left for you upon check-in. We believe that these small touches can make a big difference in our guests' overall experience. We're glad you found the location convenient, with the train station nearby. Exploring the scenic surroundings and catching a glimpse of the castle certainly adds to the charm of the area. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sam wrote a review Jan 2024
Newcastle upon Tyne, United Kingdom6 contributions
Great location and room was in good order However the fan noise stayed on all night and stayed on first floor There is a car park, but I couldn’t pre book and parked elsewhere to be told on check in I could of parked there In my opinion there wasn’t enough staff at breakfast and it was poorly managed with the restaurant full at 9am and an area blocked off so people were standing around waiting for seats. Also only 1 of the 3 coffee machines worked, and only 1 toaster Due yo lack of staff, tables weren’t being cleaned and the breakfast items were taking a while to stock back up - it took 10 minutes to refill the hot water canister for tea. I was disappointed given the cost to stay as had previously used Leonardo in other locations so expected better.
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Date of stay: January 2024Trip type: Travelled on business
Room Tip: There is a car park but you may need to pre book and centrally located
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Royal Hotel Edinburgh Haymarket
Responded 24 Jan 2024
Dear Go37502175266, Many thanks for staying recently and thank you for taking the time to leave a review. I am so pleased to read that you found our location perfect. Our hotel has the perfect location for visiting Edinburgh Zoo, you can easily spend the day here before getting the bus from outside the Zoo into the centre of Edinburgh where you can spend an evening enjoying bars and restaurants. We must agree with you in regard to our rooms being perfect. They are furnished by some of the highest quality of furniture to ensure all of our guests feel as comfortable as possible. I extend my heartfelt apologies for any aspects of your recent stay that fell short of your expectations. Guests' comfort and satisfaction are of utmost importance to us, and it is truly regrettable to learn that we may have missed the mark on certain aspects. Please rest assured that your concerns have been brought to the attention of our management team. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ciara s wrote a review Jan 2024
3 contributions
The hotel is in a great location and the room was fantastic! The beds are so spacious and comfortable!Lisa was just fantastic and offered us free drinks to celebrate our anniversary and 40th birthday! Would highly recommend the Leonardo and will definitely be back!!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Experience team , Other at Leonardo Royal Hotel Edinburgh Haymarket
Responded 24 Jan 2024
Dear ciaras829, Many thanks for staying recently and thank you for taking the time to leave a review. We are thrilled to read your positive review and learn that you had a fantastic stay with us. It's delightful to hear that you found our hotel to be in a great location and that your room exceeded your expectations, particularly highlighting the spacious and comfortable beds. We understand the importance of celebrating special occasions, and we're delighted that Lisa went above and beyond to make your anniversary and 40th birthday memorable by offering complimentary drinks. We would love to have you around again in the future when it suits you the most! Best regards, Manol Customer Experience Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£70 - £224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premier inn edinburgh city centre (haymarket) hotel edinburgh, edinburgh premier inn
FORMERLY KNOWN AS
Leonardo Hotel Edinburgh City Centre (Haymarket)
LOCATION
United KingdomScotlandEdinburghWest End
NUMBER OF ROOMS
282
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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LEONARDO ROYAL HOTEL EDINBURGH HAYMARKET - Updated 2024

Frequently Asked Questions about Leonardo Royal Hotel Edinburgh Haymarket
Which popular attractions are close to Leonardo Royal Hotel Edinburgh Haymarket?
Nearby attractions include Escape Reality Edinburgh (0.3 miles), Escape Edinburgh Morrison Street (0.3 miles), and Game Of Throwing Edinburgh (0.3 miles).
What are some of the property amenities at Leonardo Royal Hotel Edinburgh Haymarket?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Leonardo Royal Hotel Edinburgh Haymarket?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Leonardo Royal Hotel Edinburgh Haymarket?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Leonardo Royal Hotel Edinburgh Haymarket?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Leonardo Royal Hotel Edinburgh Haymarket?
Conveniently located restaurants include GF, Le Petit Café, and The Khukuri Restaurant.
Are pets allowed at Leonardo Royal Hotel Edinburgh Haymarket?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Leonardo Royal Hotel Edinburgh Haymarket offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Leonardo Royal Hotel Edinburgh Haymarket?
The staff speaks multiple languages, including English, Spanish, Polish, and Lithuanian.
Are there any historical sites close to Leonardo Royal Hotel Edinburgh Haymarket?
Many travellers enjoy visiting The Real Mary King's Close (1.0 miles), Palace of Holyroodhouse (1.7 miles), and Gladstone's Land (0.8 miles).
Is Leonardo Royal Hotel Edinburgh Haymarket accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.