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4.0
#113 of 163 hotels in Edinburgh
Location
Cleanliness
Service
Value
Contemporary styled hotel and function rooms perfectly placed in the heart of Edinburgh. The Place is a four-star city centre hotel, situated in a stunning A-listed Georgian terrace on York Place. Across the road from some of Edinburgh’s best shopping and entertainment districts, The Place to be when visiting Edinburgh. Perfect for a relaxing city break in Edinburgh, a romantic weekend or an escape from the stresses of corporate life.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Classic
Languages Spoken
English, Spanish, Romanian
Location
34-38 York Place, Edinburgh EH1 3HU Scotland
The Place Hotel
1,356 reviews
Getting there
Great for walkers
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The Place Hotel is celebrated for its prime location, a stone's throw from major attractions and transport, though its popularity may contribute to the ambient noise. Guests have called out the hotel for its spotless cleanliness and the staff's commendable service.
Opinions on the rooms are mixed; some commend their cleanliness and size, while others find them cramped and basic, questioning the hotel's value for money given the room rates and extra charges for amenities like breakfast. Despite some calls for more inviting decor, the overall atmosphere is deemed satisfactory by guests.
Location
Central
Atmosphere
Inviting
Rooms
Cramped
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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This is an absolutely fabulous hotel in a great location. Close to shops, bars and The Edinburgh Playhouse theatre.
On arrival we were warmly greeted by Raul. Room was a stunning suite. It had its own bath and shower, toiletries and luxury towels.
The restaurant had a lovely feel. Our waiter Aris couldn’t do enough. Great service. We opted for a haggis starter and beef stroganoff main. Both were delicious. Breakfast selection was good and was a great start to the day.
The bar is modern and the drinks were reasonably priced. Very nice selection of beers and gin.
The hotel does not have parking but it did provide us with a 20% discount at the Omni Q Park. A full day’s parking came to £22, but with the discount it was reduced to £17.60. The car park is only 5 minutes from the hotel.
All in all we had a fabulous stay and we would definitely return. We wouldn’t hesitate in recommending to friend and family.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sales P, Sales Manager at The Place Hotel
Responded 10 Mar 2020
Dear Parky1Glasgow, Thank you for taking the time to leave this review . I am delighted to hear that you had such a great stay and enjoyed the hotels location and the service from staff at reception and in the restaurant. We pride ourselves on delivering excellent customer service and glad you have experienced it. We hope to welcome you at the Place Hotel soon Kindest Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
£295 for one night in a box room plus extra for breakfast. The place is central , warm and clean the staff are pleasant and attentive. The room we were given was at the rear of the property and down lots of stairs, the skylight window was very difficult to open, I had to stand on the bed to reach it. The room is about 8 foot wide and perhaps 16- 18 foot long a very small toilet with shower(all clean). A very small wardrobe with no door, tea and coffee, a tv on wall. The walls are thin as a lot of noise from other rooms and doors banging did not help my nights sleep. Not somewhere I'd stay again for that money. The lad at reception said "well the Xmas market is on" indicating that justified the price. The tiny room spoiled a nice weekend away.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Dont get room in rear.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Comfortable hotel well located in Edinburgh's city centre. Welcoming and proficient staff. Bedrooms are well appointed and comfortable. My room had superb views out over the City towards the River Forth and Fife. Handy for the tram and Airport Bus connections and easy access to main attractions, restaurants and pubs. Breakfast was very good. This hotel is in a number of converted Georgian Houses meaning there are a few stairs to climb (part of its charm). I would stay again.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Top floor rooms to the rear of the hotel - away from street noise and good city views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sales P, Sales Manager at The Place Hotel
Responded 21 Feb 2020
Dear Kenneth1960 Thank you very much for your lovely feedback. We pride ourselves on delivering excellent customer service and pleased you have experienced it. As you mentioned, our hotel is ideally located in the heart of Edinburgh with an easy access to many attractions which is perfect for short as well as longer stays. We look forward to welcoming you to the Place Hotel soon.
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We booked the suite for £400 per night for the Fringe, it was a disappointment to say the least. Not worthy of a 4 star hotel rating. Where do I begin! No breakfast included in the over inflated price, we opted to eat at The Society cafe 5 mins away, we could've added breakfast onto the room for an extra £14.00 each but decided if the room was anything to go by the breakfast wasn't going to be great. The room has no safe, no fridge, no drinking water, when we asked for water at 9pm we were told the restaurant closes at 8pm and advised to drink the water from the bathroom tap!! No room service, no AC, not even a box of tissues, nowhere to leave toiletries in the bathroom despite the space. It was an odd experience considering the rating. The hotel needs updating for sure, the staff were friendly and helpful. The bar also closes early. The image of the suite we booked online was not the one we got. I wouldn't recommend this place if you're expecting 4 star standards, you will not find them here. I do not like giving bad reviews, however I need to be honest, if it helps the hotel to improve their standards, it can only aid them in the future and their guests.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Check the reviews and be sure to look around before booking your hotel, this is not a 4 star...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I will start with the positives. The room was spacious and the bed was comfortable. The staff were all so nice and helpful and accommodating. It made our stay in Edinburgh a pleasant time and the location was good for the price and in good walking distance of everything.
Now there were unfortunately points that we felt meant we couldn’t give more than 3/5. We had to ask reception for toilet roll. The bar was hardly ever open and only an outside terrace was which isn’t ideal in the rain , the restaurant was shut and breakfast was a continental offering for £20 per person! It said plug sockets next to bed but they weren’t and the WiFi was terrible at certain times it wouldn’t work at all.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is perfectly located in the city center, the rooms are spacious and the staff is friendly. However, the price-performance ratio is not right at all. The breakfast costs extra charge and is quite minimalistic. The heating did not work and there is no elevator in the building. In addition, the restaurant and bar were closed during our stay. Overall not a 4 star hotel from our point of view.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When we arrived, we were told that we were on the top floor. Normally that wouldn't be a problem but when we find out that there's no lift and 68 stairs, at the age of 62 we instantly regretted coming here. The room is not very big and the bathroom is so small that it's a squeeze to get in. The breakfast.....not good. On the Saturday, the cooked breakfast was okay being served to order. On the Sunday however, the cooked breakfast was served as a buffet. Half of it was cold and most of it was dried out. We mentioned during checkout about the stairs, they told us it was because we ordered a larger room. I wonder what a small room is like. There is a very nice bar in there and I would like to leave a comment about the bar staff......there wasn't any! The staff were however very nice and keen to please but we will definitely not be coming back to the Place Hotel.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My son’s Baptism Reception was held at The Place yesterday. The whole event really was flawless and I cannot recommend it enough.
Compliments to the chef for the beautiful presentation and quality of food. Food was hot and portions were plentiful. Rave reviews in particular for the haggis bonbons, chicken curry and lasagne.
Every single member of staff could not have been more friendly, helpful and accommodating. A brilliant, hardworking team.
Ian, the Manager, is an absolute credit to The Place - his knowledge, professionalism and innovation really shone through. His ability to put me at ease and react quickly to requests was greatly appreciated.
The Place is a fantastic venue with endless possibilities for real personalised events, our guests all felt really comfortable and well cared for. I would not hesitate to recommend The Place and hope to hold future events there.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jana Kriskova, Sales at The Place Hotel
Responded 15 Oct 2021
Dear xREBECCAxMc, Thank you very much for your lovely comments and delighted to hear you an amazing Baptism at the hotel. We hope to host your events in the future and would be happy to welcome you & your family again. Kind regards
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Great location if you're going to be taking a bus, a train or just want to be in the middle of it all. The downsides, based on the room we had this hotel is very mediocre, nothing noteworthy. Our room, located downstairs, had a strange humming noise that frequently woke us during the night. It sometimes lasted secinds, other times minutes, and the volume varied. If you're a deep sleeper it's not an issue, if you're a light sleeper, you may want to look elsewhere.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip:Bring ear plugs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room we booked was at the top of many flights of stairs (there is no lift) and it was very, very small. Staying in a hotel in Edinburgh is expensive but this room was nowhere near worth the price. We expressed our unhappiness to the hotel reception and they handled it well, offering us an upgrade to a "suite" (a much larger room on the first floor) at a reduced upgrade price. I would recommend anyone who wants to book a standard room to find out exactly where it is and what size it is before booking. Although large and generally comfortable, our new room was not perfect. The shower sealant was mouldy and there were water stains in the bathroom ceiling. The breakfast seemed expensive for what it was, but I suspect that is normal for Edinburgh. Otherwise, the hotel is in a fine old building and is well located for shops, restaurants and the city's main attractions, and the staff were friendly and helpful.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Edinburgh area.
PRICE RANGE
£145 - £259 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomScotlandEdinburghBroughton & Calton / New Town
NUMBER OF ROOMS
47
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THE PLACE HOTEL - Updated 2024 Reviews, Photos & Prices
Frequently Asked Questions about The Place Hotel
Which popular attractions are close to The Place Hotel?
Nearby attractions include Escape Hunt Edinburgh (0.2 miles), National Galleries Scotland: Portrait (0.2 miles), and The Stand Comedy Club (0.09 miles).
