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The Glasshouse, Autograph Collection

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Traveller (777)
Room & Suite (198)
Videos (1)
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About

#30 of 160 hotels in Edinburgh
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Banquet room
Rooftop terrace
24-hour security
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Bottled water
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Boutique
Green
Languages Spoken
English, French, Russian, Spanish and 3 more
Hotel links
Special Offer:Earn points toward free nights.
1200Reviews33Q+A100Room tips

Reviews
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Gemma W wrote a review 26 Feb
1 contribution
Such a beautiful hotel. The room was very spacious and luxurious. It was well laid out and the bed was a good size for 2 tall adults. The bathroom was amazing, with a large bath and separate walk-in shower with underfloor heating. The breakfast was delicious. Quality ingredients and buffet. The staff were friendly and accommodating. Could not fault this hotel, definitely be returning.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Navigate91565 wrote a review 24 Feb
1 contribution
Hotel beautiful and great central location. Jonathan the concierge is very welcoming, friendly and helpful. Rooms, garden and snug bar are delightful. Breakfast had great choice and was lovely. Able to check in to the room early which was a bonus
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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few13 wrote a review 20 Feb
3 contributions1 helpful vote
Stayed in Autograph Room no 83 for 4 nights. Incredibly quiet (it was next to heating /air con pipes but didn't trouble us) with view to Calton Hill. We loved the decor which felt comfortable, though for some it might feel a tad dated. Bed and pillows were superb. Big bathroom with fab bath and separate shower. Elemis toiletries replaced everyday. Housekeeping and cleanliness of room were faultless. Free mini bar a real plus. All complimentary drinks replaced daily. Hotel was welcoming from entry and a wonderful fresh smell. Harry, the concierge was exceptional in terms of his friendliness, knowledge and professional manner. We didn't eat in the hotel so can't comment on the food. The Omni car park we used,which was a few minutes walk from the hotel, was a real deal breaker. Using the hotel discount code, it cost £12 a day to park in the most secure, cleanest and spacious car park, we've ever encountered. We absolutely will be returning later in the year, hopefully to the same room. We really enjoyed the relaxed vibe if the hotel.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jordan Inglis, General Manager at The Glasshouse, Autograph Collection
Responded 6 days ago
Dear Faefreedom, Thank you for leaving us such a wonderful review. I am so glad to hear that you have enjoyed your time with us at The Glasshouse and are already thinking about coming back. The room you had is indeed a lovely one and thank you for highlighting the complimentary mini bar that we provide. We are very proud to have Harry as part of our team and thank you for these kind words, I know he will appreciate it. For your next visit, we would be glad to assist in providing the same room if possible so please do reach out to the team at dm.tgh@theglasshousehotel.co.uk and they will help you with any arrangements you require. Warm regards, Jordan Inglis Operations Manager The Glasshouse, an Autograph Collection Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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117ralfd wrote a review 18 Feb
New York2 contributions
Excellent hotel. Loved the large room with a generous balcony, also the location, friendliness of staff. Want to particularly mention Jonathan from the concierge staff, who was very good to us. The roof garden is also a nice touch, and a light meal in the Snug was a convenient option.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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R G wrote a review 18 Feb
Brechin, United Kingdom4 contributions2 helpful votes
Outward appearance and on initial welcome, the Glasshouse is a high quality place to stay. Offered prosecco on arrival and shown to our room by the friendly, kilted concierge, who took us on a wee detour through the rooftop garden before showing us right to our room. Positives: Huge bathroom with underfloor heating; enormous bed which was really comfy; lovely soft pillows; air conditioning; seating area, sofa and desk (all a bit run down looking); complimentary mini bar with beer, juice & water; nice toiletries. On returning from our night out, our curtains had been drawn, there were water bottles and glasses on the bedside tables and complimentary slippers by the bed - a nice touch I'm sure but, having only checked in a few hours earlier, I was a bit uncomfortable with someone having been in the room while we were out. Negatives: breakfast! We went just before 10am (Sunday morning so a busy time - we had asked if we needed to book a time but were told no, anytime between 7 and 11am). We had to wait at least 5 minutes for a table, at least 10 more minutes for our order of hot food to be taken, then a whopping 50+ minutes for our cooked breakfasts. I noticed during this time that many other tables were waiting for food too, one table of 4 had to leave without eating. Lots of people, us included, asked what was going on, if our food was coming, only to be assured it was. When it arrived it was nothing more than we could have done in a fraction of the time at home. On checking out we mentioned breakfast, only to be told it had been unusually busy. Perhaps a rethink on how breakfast is organised? At £30 for a cooked breakfast this spoiled our stay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Rooftop garden is worth a look for the fab view. Be prepared for the long walk to your room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jordan Inglis, General Manager at The Glasshouse, Autograph Collection
Responded 1 week ago
Dear R G, Thank you for your review. I appreciate you taking the time to highlight many of the positive aspects of your stay and I am sorry that your Breakfast experience fell short. I am glad to see that you found your Suite to be comfortable and spacious - we do offer a turndown service as part of the experience. If rooms are marked with 'Do Not Disturb' we will of course not enter the room, as with the usual day time servicing. I can assure you that our usual experience at Breakfast is not as you have described and there were factors out with our control that had an impact on the service at Breakfast. From this point, whilst the team on the day did their best to try and recover the situation - I understand there was ultimately a knock on impact that affected the remainder of Breakfast service. Please accept my personal apologies for this and I do hope that we will have the opportunity to welcome you back to The Glasshouse once more. Warm regards, Jordan Inglis Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyage30056374793 wrote a review 18 Feb
2 contributions
Excellent hotel, the service given by the staff is outstanding, food is very well presented and tasty . Excellent atmosphere in restaurant staff are so friendly and helpful Jonathan the concierge was extremely helpful he provided us with so much information about using the tram, must sees in Edinburgh, his kindness was endless and his great sense of humour made our stay even more special .
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: The only thing that was a slight shock was how expensive the bar was Glass of wine was £16.50
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Fiona F wrote a review 13 Feb
1 contribution
Absolutely wonderful stay at the Glasshouse. Lovely room, early check in, extra helpful and friendly staff, and who knew a cooked breakfast could taste so good?! I came here with my daughter to spend a couple of days in the city and what a great place to stay. So central for the shops, bars, etc. We enjoyed 2 days retail therapy in delightful surroundings and had a perfect night's sleep in comfy beds. Can't recommend this place highly enough.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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dawnsF5107WH wrote a review 12 Feb
Gateshead, United Kingdom64 contributions54 helpful votes
+1
The facade of the hotel is beautiful and the calm atmosphere as you walk inside. The staff at reception and throughout our visit were amazing couldn’t do enough to help. Our room was in an enviable position opposite Carlton Hill with great views. The room was immaculate with a nice comfortable bed and not only a bath but a separate shower cubicle as well. Breakfast was lovely and the tea was actual leaves not bag’s impressive. I have actually booked to go back later in the year I liked it so much.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Fridge so take milk for your tea if like me you hate the uht!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jordan Inglis, General Manager at The Glasshouse, Autograph Collection
Responded 2 weeks ago
Dear Dawn, Thank you for your review. I am so glad to see that you have had a wonderful time at The Glasshouse and we are honoured that you have rebooked to come back in the summer. I believe our team have already been in contact with you so if there is anything that we can assist with at all prior to your return, simply let us know and we will take care of it for you. Warm regards, Jordan Inglis Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Javed S wrote a review 9 Feb
London, United Kingdom3 contributions1 helpful vote
Every time I stayed in this hotel never been disappointed. Ideal location in the heart of Edinburgh city yet feels like a countryside retreat when checked into the room. Warm welcoming staff from the moment enter the main gate. Definitely upgrade from usual hotels. Will stay in this hotel every time I will come to this beautiful city.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jordan Inglis, General Manager at The Glasshouse, Autograph Collection
Responded 2 weeks ago
Dear Jacedsoofi, Thank you for your review - I am so glad to read that you have had an enjoyable visit to The Glasshouse. I do hope to see you again soon. Warm regards, Jordan Inglis Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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KJain wrote a review 7 Feb
New Delhi, India1259 contributions272 helpful votes
We stayed at the glasshouse (autograph room) for 3 nights. I have mixed feelings about the hotel. We didn’t hear from the hotel despite dropping them an email and a message on Marriott Bonvoy app about our trip being a wedding anniversary one & we requested for a room with good views. Sadly, no one cared to reply to either communication despite us being gold elite members. And they didn’t even care for some flowers or some chocolates which is really uncool. Being Indians, hospitality is something we are known for and hotels across the country (4*/5*) like Taj or Oberoi or even Marriott or Accor chain are known for making occasions like anniversary and birthdays special even with a little gesture. Anyway. Pros: Central location in new town. But 20 min walk to Royal Mile and old town. Autograph Room was spacious and we paid extra for it for the same reason. The staff at the bar & the reception are courteous, warm & helpful. Housekeeping was on point. The Slug is a very well done up bar to chill with an evening drink which we did! The entry of the hotel is old gothic architecture which looks lovely and its Modern interiors the moment you enter. There’s a lovely terrace garden too. Cons: In totality the hotel doesn’t give the 5* feel or impression. The hotel has been designed oddly in terms of safety and a long walk to the escalators which are only from floor 3 for the lobby. The corridor has a strange smell around rooms 72 to 84. We were in room 83. Which is next to the common toilets and it’s smelly sometimes.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jordan Inglis, General Manager at The Glasshouse, Autograph Collection
Responded 2 weeks ago
Dear GlobeTrotterrrrrrrr, Thank you for leaving a review of your recent stay at The Glasshouse. I appreciate that you have chosen to stay with us to celebrate your Wedding Anniversary. Please accept me apologies that there were some aspects of your stay that did not live up to expectations. Regarding your pre-arrival contact with us, this was indeed received and responded to at the time so I am unsure as to why you believe this wasn't done. Our Front Office Team did make special note of your Anniversary and had arranged for a little something to be in your room however, we are currently investigating to find out why this was not delivered correctly. I am very glad to hear your kind words on the team who looked after you and that you have also enjoyed being in the Snug. Our layout is indeed unique as you have noted with our historic church facade and this is part of why we are an Autograph collection hotel. We have our roof top garden as well, the only hotel in Edinburgh that can provide this. As such, the configuration of the hotel is slightly different, compared with more 'traditionally' built hotels. We will certainly be looking into your comments regarding an odour nearby to your room so thank you again for alerting us. I do hope that you would consider choosing The Glasshouse again in future and we will make sure you are very well looked after. Warm regards, Jordan Inglis Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£141 - £326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the glasshouse hotel edinburgh, glasshouse edinburgh, edinburgh glasshouse, glasshouse hotel edinburgh, glass house edinburgh
LOCATION
United KingdomScotlandEdinburghBroughton & Calton
NUMBER OF ROOMS
77
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE GLASSHOUSE, AUTOGRAPH COLLECTION - Updated 2024 (Edinburgh)

Frequently Asked Questions about The Glasshouse, Autograph Collection
Which popular attractions are close to The Glasshouse, Autograph Collection?
Nearby attractions include Escape Hunt Edinburgh (0.03 miles), Black Bull (0.1 miles), and Calton Hill (0.2 miles).
What are some of the property amenities at The Glasshouse, Autograph Collection?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at The Glasshouse, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Glasshouse, Autograph Collection?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at The Glasshouse, Autograph Collection?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Glasshouse, Autograph Collection?
Conveniently located restaurants include Howies Waterloo Place, Pickles, and Mamma Roma.
Is The Glasshouse, Autograph Collection located near the city centre?
Yes, it is 0.2 miles away from the centre of Edinburgh.
Are any cleaning services offered at The Glasshouse, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does The Glasshouse, Autograph Collection offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Glasshouse, Autograph Collection?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Polish.
Are there any historical sites close to The Glasshouse, Autograph Collection?
Many travellers enjoy visiting The Real Mary King's Close (0.5 miles), Palace of Holyroodhouse (0.6 miles), and Gladstone's Land (0.5 miles).