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Hilton Edinburgh Carlton

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Traveller (344)
Room & Suite (178)
Dining (74)
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Overview
  • Excellent52%
  • Very good29%
  • Average10%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Edinburgh Carlton
Special Offer: Advance Purchase
Offers from Hilton Edinburgh Carlton
Special Offer: Advance Purchase
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,074)
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482
276
102
59
37
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482
276
102
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All reviewsthe executive loungeroyal milethe marco pierre white restaurantnorth bridgetrain stationexcellent locationlovely hotelhigh streetprinces streetcentral locationstreet noiseporridgehaggisluggagecastlemirrorpubs
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1 - 5 of 956 reviews
Reviewed today via mobile

Long story short, we had an unfortunate experience with our 1st breakfast, and so for the very first time ever, I complained to a hotel’s front desk. And they listened to me and made things right. In fact, they went out of their way to...More

Thank afinetraveler
Hotel's Favourite
Reviewed 3 April 2018

As a Hilton Diamond member I have stayed in lots of different Hilton hotels around the UK over many years and I can honestly say this hotel was the best by a mile...it really did exceed my expectations. I used my points to stay two...More

1  Thank Well_travelled35_44
Response from Lisa A, Front Office Manager at Hilton Edinburgh CarltonResponded 3 weeks ago

Dear Well_travelled35_44, Thank you for taking the time to leave feedback about your stay at the Hilton Edinburgh Carlton. We are pleased that you enjoyed great service and our fantastic location of our hotel. We will, however, certainly take your comments about Executive lounge on...More

Reviewed yesterday via mobile

No refresh of Shortbread on a daily basis - unacceptable. How little details can reduce your rating. The devil is in the detail. On the up side, nice lifts, very friendly bar staff, good number of plug sockets in the room and a lovely view.More

1  Thank Matthew M
Response from Lisa A, Front Office Manager at Hilton Edinburgh CarltonResponded today

Dear Matthew M, I sincerely apologise that you did not enjoy your stay with us overall. However, I am glad that our friendly bar staff left a lasting impression on you and that there were ample sockets in the room for you. Kind regards Lisa...More

Reviewed 3 days ago

Great hotel. Very nice rooms, helpful and friendly staff, great location and good food onsite. Definitely worth the money spent. Will highly recommend this hotel to friends. Location in close proximity to all tourist sights.

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Peggy J
Response from Lisa A, Front Office Manager at Hilton Edinburgh CarltonResponded today

Dear Peggy J, Thank you for your lovely review. I am delighted that you enjoyed your stay with us and do hope that you will return again in the not too distant future. Kind regards Lisa Anderson-Davies Front Office Manager

Reviewed 3 days ago

Booked a suite for three nights in the Carlton Edinburgh. The suite includes lounge access for breakfast and evening drinks etc.,,,, The suite was spacious as you would expect, the design and layout was bland and the furniture (sofa) and bed were very uncomfortable. It...More

Thank SimonTLondon
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Most Booked Properties in Edinburgh
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Pool
Indoor pool
Details
Price range
US$168 - US$527 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Edinburgh
#47 Luxury Hotel in Edinburgh
#63 Romantic Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$168 - US$527 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Edinburgh
#47 Luxury Hotel in Edinburgh
#63 Romantic Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (344)
Room & Suite (178)
Dining (74)
Amenities (64)
Business Centre & Event Rooms (13)
Nearby
Old Town
Few Edinburghers live in the Old Town, but its
labyrinth of dank alleys and steep streets suggests
this was not always the case. Today, it’s mostly
visitors, tartan-flavoured souvenir shops, and pipers
that you’ll find on its cobbled streets. This is the
place to get a feel for Auld Reekie (Old Smelly), as
the town was once nicknamed, and stroll the Royal
Mile, the thoroughfare that links the castle with the
...More
Questions & Answers
Ask a question
John M
18 March 2018|
Answer
Response from discerningcouple |
Hi - you will be able to take breakfast in the main dining room with your Gold status even if you don't get an upgrade to an executive room. If you get an upgrade to an executive room then you can take breakfast in either... More
0
Votes
cherryville2018
17 March 2018|
AnswerShow all 2 answers
Response from Cal26_11 | Reviewed this property |
Yes the hotel does have a laundry service.
1
Vote
Deena F
27 February 2018|
AnswerShow all 2 answers
Response from Lisa A | Property representative |
If you have booked a non-refundable rate no refund will be given at any time for cancelations. If you have booked a fully-flexible rate you are able to cancel up until 24 hours prior to arrival without cancellation fees... More
1
Vote
Room Tips
"be aware newer suites are a very long walk from reception and amenities."
Read review
"There is a new and a old section. The new section is quite difficult to find your way around in the beginning."
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"All rooms are different as the hotel has been formed from a previous department store"
Read review
"If you sleep hard, get the rooms that face the Royal Mile. =)"
Read review
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