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Macdonald Rusacks Hotel

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1,142 Reviews from our TripAdvisor Community

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Showing 1,114: English reviews
Prestwick
Reviewed 2 days ago NEW

Booked a two night stay at this hotel, too many things wrong with this place. Hotel in some parts was terrible, floors creaking, doors not hanging or closing right. Windows rotten with damp and where we had our cream tea on arrival was Baltic, we had to keep our coats on and it was still cold. Booked dinner for 7...

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1Thank Michael M
Kirkcaldy, United Kingdom
Reviewed 1 week ago via mobile

Our two night stay, bed and breakfast with dinner on the first night, was an Itison deal. This was the perfect escape for us as a couple looking to recover from a tricky time family-wise. Our room was comfortable, the food tasty and nourishing, the service and staff were attentive and courteous. What's to fault with this hotel, close to...

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Thank Richard P
Glasgow, United Kingdom
Reviewed 1 week ago

Having installed our youngest at the university for the next 4 years we may well have been frequent visitors to the Macdonald especially as it nice and close to her halls but even as a mid-price option once was enough for us. After a poor first impression of difficult parking and staff who could not have cared less things took...

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Thank Bakingdaft
Rochester, NY
Reviewed 1 week ago

We are not golfers at all and we still really enjoyed the history and feel of this place. I think some might think the hotel borders on dated but we liked it. We also had an upper floor which was a blessing (gorgeous, gorgeous view) but also kinda felt like an attic that we were in. The hotel has a...

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1Thank Matthew M
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you Matthew for your recent 5 star review! I am so glad you enjoyed the hotel and its personality and traditional charm. We look forward to hopefully welcoming you all back again soon. Kristian Campbell

Sudbury, United Kingdom
Reviewed 1 week ago

Our room was great, on the 4th floor overlooking a very frosty 1st fairway and 18th fairway and green. All the staff were really, really helpful and friendly, making my wife and I feeling really welcome and comfortable, despite the frosty mornings. The restaurants were also very well staffed and the meals were all very much enjoyed. Our visit was...

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1Thank William H
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you William, for you 5 star review! I am so glad you enjoyed your stay with us and your trip to St Andrews. I will pass on your thanks to our staff. We look forward to welcoming you back again soon. Kristian Campbell

Glasgow, United Kingdom
Reviewed 1 week ago

Fantastic hotel in stunning location. Excellent facilities throughout with lovely helpful and polite staff. Great bar and restaurants and the lounge has prime view over the 1st and 18th fairway at the old course and the sea beyond. close to all amenities and beaches. 1st class

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Thank carloss67393
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you Carloss for your 5 star review! I am so glad you enjoyed your stay with us and you found it first class. We look forward to welcoming you back again soon. Kristian Campbell

Pasadena, California
Reviewed 2 weeks ago

This hotel sits nicely overlooking the St. Andrews Golf Course. It is very convenient place to stay if you are playing golf. However, the facilities are somewhat rundown. In our case, our patio door would not lock and there was no one within the hotel that could fix it. We were moved to a basement room that over looked a...

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1Thank Rob L
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you Rob L, for your recent review. I am sorry you thought some areas we run down, we of course do our very best to ensure all aspects of the hotel are in the best possible order. I am glad to see you enjoyed our location and food and especially our staff. We look forward to welcoming you back...

Vienna, Virginia
Reviewed 2 weeks ago

I love this hotel partially because of the location, but they also have a friendly and attentive staff. I was actually upgraded to the Tom Morris, Jr suite, and not sure there is a better view in all of St Andrews. There is a balcony that overlooks the 18th green of the Old Course that will make every golf friend...

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Thank meaton13
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you Meaton, for your 5 star review! The Tom Morris suite is indeed a great room and so glad you found our staff friendly and attentive. We look forward to welcoming you back again soon. Kristian Campbell

Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

I have quite mixed feelings about this hotel. We had it booked in advance and were really looking forward to our stay as a family. However, the hotel really didn't cater for children. At times, my little one felt like a bit of an inconvenience to the staff. There was no kids menu in the restaurant and no kids rate...

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2Thank hampter
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you Hampter, for your recent review. I am of course disappointed to see you felt we could do more to make children more welcome. We very much welcome families and children to come and stay with us at the hotel and you have raised some good points we can look into to improve our offering. We look forward to...

Reviewed 2 weeks ago via mobile

Lovely hotel with a good location in St Andrews. The prices in the bar are a bit steep....but it is a hotel so I guess that is to be expected. Ate in the gastro pub on the first night and really enjoyed the meal. Staff are friendly and helpful. The full cooked breakfast was ok...although my bacon was on the...

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Thank Jamie H
Kristian C, General Manager at Macdonald Rusacks Hotel, responded to this review

Thank you for your recent review and congratulations on your anniversary. I am glad to see you enjoyed our One Under Pub and you found the hotel lovely. We look forward to welcoming you both back again soon. Kristian Campbell

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Macdonald Rusacks Hotel in St Andrews is a golfers paradise. Overlooking the world famous Old Course, you can indulge in a round or simply watch others tee'ing off from our comfortable R Bar. Our award-winning Rocca Bar & Grill serves the finest and freshest food against the backdrop of the Old Course's 18th hole. Our luxurious bedrooms are the perfect place to rest your head after a day exploring this beautiful seaside town. ... more   less 

Additional Information about Macdonald Rusacks Hotel

Address: Pilmour Links, St Andrews KY16 9JQ, Scotland
Region: United Kingdom > Scotland > Fife > St Andrews
Price Range: £97 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Rusacks Hotel 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Macdonald Rusacks St Andrews
Hotel Macdonald Rusacks
Rusacks Hotel
Macdonald Rusacks Hotel St Andrews, Scotland
Hotel Style:
#3 Business Hotel in St Andrews
#5 Romantic Hotel in St Andrews
#5 Luxury Hotel in St Andrews
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Rusacks Hotel staff and other travellers.
3 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 424 (BING CROSBY) was great. With great views..”
 of 5 bubbles WilliamH697, 28 Nov 2016 | Read review
“Best rooms will be those overlooking the golf course some of which have balconies”
 of 5 bubbles carloss67393, 27 Nov 2016 | Read review
“Tom Morris, Jr. Suite has a fabulous view of the Old Course.”
 of 5 bubbles meaton13, 23 Nov 2016 | Read review
“Golf course and sea view rooms recommended”
 of 5 bubbles jbwpark, 21 Nov 2016 | Read review
“Request a room facing the golf course. It may cost more than standard rooms.”
 of 5 bubbles jjp1945, 19 Nov 2016 | Read review
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