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Rufflets Hotel

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Rufflets Hotel
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1,089 Reviews from our TripAdvisor Community

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Showing 1,076: English reviews
Glasgow
Reviewed 29 November 2013 via mobile

We stayed here for our anniversary which we mentioned prior to booking. Disappointingly nothing special was arranged. We stayed in the gatehouse as we had two dogs with us. The food was lovely, meevening and mor.ing. staff were friendly and servoce good

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Helpful?
Thank StephanLisa
StephenOwen, General Manager at Rufflets Hotel, responded to this review

Many thanks for the feedback - and sorry not to mark the special occasion........there should have been a card in the room for you (to go along with the special welcome packs that we provide for the dog-guests) and I am unsure why it wasn't there. Have managed to replace the TV remote (and thank you for the honesty about...

Edinburgh
Reviewed 26 November 2013

Just stayed one night but would definitely return. The setting is great, close to the town but right in the country. The hotel is very comfortable and was lovely and warm on a cold night. The room facilities were excellent with a huge bathroom with spa bath and separate shower. The turn down service with the teddy and hot water...

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Helpful?
Thank suzied
StephenOwen, General Manager at Rufflets Hotel, responded to this review

Delighted to read how much you enjoyed your stay - and we do hope that you will find the time to be able to come back and stay. Personal service - with the quality and the smile - is something that many of our guests comment on and I am pleased to see that you enjoyed the same consistant experience....

Glasgow, United Kingdom
Reviewed 23 November 2013

Stayed there for my girlfriends birthday and got it on a deal. Just as well as we couldn't have justified paying between £260-£300 for this stay. Lovely hotel and staff, food was amongst the best I've tasted but our room could have done with a makeover. It was dated and run down. The bed was enormous and very comfortable and...

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Helpful?
Thank JUVEJEN
StephenOwen, General Manager at Rufflets Hotel, responded to this review

Thank you for the feedback, and whilst we are pleased to note that you found the hotel, the staff and the food learly so very good, we are disappointed to hear that you feel it would not be worth the money at the normal prices. We are going to be starting our annual refurbishment programme in January, and part of...

Reviewed 22 November 2013

Had a great stay. Our room was lovely and warm which was very welcoming on a cold winters day. Evening turn down service is a nice touch. Very comfortable bed. The crackling fire in the lobby was lovely to sit next to and enjoy a gin and tonic. To top it off the food was fantastic both dinner and breakfast....

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Helpful?
Thank Catrionasyme1
StephenOwen, General Manager at Rufflets Hotel, responded to this review

Warmth, comfort, great food and excellent service is what we look to provide, and it is pleasing to read that we continue to do this - and very pleased to read your comments. With 3 open fires, there are lots of places to sit and enjoy that gin and tonic, or whatever the preferred tipple is (and we have lots...

Dunfermline, United Kingdom
Reviewed 22 November 2013

We stayed at Rufflets for two nights to celebrate our silver wedding anniversary. We were welcomed very warmly by all staff we met. The hotel has been refurbished since we last stayed a couple of years ago and it is beautiful. The food was excellent - we understand that the main chef was off on our second evening however the...

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Thank Mary H
StephenOwen, General Manager at Rufflets Hotel, responded to this review

Dear Mary Glad to hear that you had both enjoyed the stay for your Silver Anniversary, and it is always a treat for us to be able to welcome returning guests (something that we do often). I do hope that it wont be another couple of years before you come back again - we are going to be doing another...

Reviewed 22 November 2013

Perfect for a romantic break. Very luxurious but affordable. Good size room, beautiful grounds, great food & lovely bar with real ale. We loved the fact thar your bed is turned down in the evening. Breakfast is especially brilliant. All the staff are helpful & friendly. Highly recommended, will return!

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Helpful?
Thank samleighton87
StephenOwen, General Manager at Rufflets Hotel, responded to this review

Many thanks for taking the time to give us your feedback, and we are all delighted to hear that we are continuing to provide the excellent value without compromising the quality of what we do. Keep an eye on our website - we do have some special offers available from time to time. Regards Stephen Owen General Manager

Paisley, United Kingdom
Reviewed 22 November 2013

Had a great weekend at Rufflets and staff very helpful and pleasant. Food is really good with a changing menu in the evening. They also catered for my diet as I am coeliac and it is great that I could be accommodation at breakfast, lunch and dinner. Sometimes this is a real problem at other hotels as fellow coeliacs will...

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Helpful?
Thank Margaret685
StephenOwen, General Manager at Rufflets Hotel, responded to this review

Dear Margaret Delighted to see how much you enjoyed the weekend stay at Rufflets. On the menu front, we do have a wonderful daily changing dinner menu, which we know our guests enjoy, and we also take gresat efforts to cater for any particular diets that may be required, whilst ensuring that the quality remains the same. Regards Stephen Owen

Glasgow
Reviewed 22 November 2013

Enjoyed the cosy atmosphere of the hotel. We liked the comfortable room which was a good size and had bright modern decor. The shortbread with the tea-making facilities was a nice touch. The food was excellent and served in a pleasant and efficient manner.

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Thank Farnwide2013
StephenOwen, General Manager at Rufflets Hotel, responded to this review

I suppose that at this time of year, when the weather is colder, and the days shorter, having that 'cosy' retreat is important, and we were glad to see that you enjoyed the stay at Rufflets. Whilst there is much to do and see out and about in the area, we do know that being able to come back to...

Clitheroe, United Kingdom
Reviewed 22 November 2013

This was our third stay in the last year, this time we had a two night Twilight Break in the Gilroy Suite. The break included dinner, bed and breakfast and the whole stay was excellent. It is a very relaxing hotel which does things correctly. The suite was very comfortable with a separate seating area, we found this to be...

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Helpful?
Thank TDH58
StephenOwen, General Manager at Rufflets Hotel, responded to this review

Thank you for the very kind feedback - and I was pleased to read that we are achieving the high standards - and consistently so - which is what we all aim to do. The Gilroy Suite is a wonderful room - with fabulous views over the formal gardens - and in fact this is one of the rooms that...

Maleny, Australia
Reviewed 20 November 2013

After a trip of some forty hours from Maleny,Queensland, via Hong Kong, London and Edinburgh, Rufflets Country House Hotel came to the rescue of two very, very tired Australians. Almost at the point of giving in and accepting ANY accommodation at all, we happened upon this establishment and how grateful we were to be welcomed by the friendly staff -...

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Helpful?
Thank DOHADIVA
StephenOwen, General Manager at Rufflets Hotel, responded to this review

Many thanks for taking the time to leave us your feedback - we are all very pleased to read how much you enjoyed the experience at Rufflets. I do remember you arriving somewhat tired from all the travels - and to hear that we have been able to help and restore the energy levels for the rest of the trip...

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Amenities

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Rufflets Hotel staff and other travellers.
5 questions
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Livonia, Michigan
London, United Kingdom
over a year ago
19 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the beautiful grounds have the best view, the hotel enjoys the afternoon sunshine”
 of 5 bubbles Cestosh, 22 Mar 2017 | Read review
“rooms overlooking the gardens are lovely and room 33 is fab!!”
 of 5 bubbles daisy18, 17 Mar 2017 | Read review
“There are rooms overlooking the Hotels' car parks or gardens”
 of 5 bubbles goggs176, 14 Mar 2017 | Read review
“We were in a classic double but it was excellent”
 of 5 bubbles 439maureenh, 2 Mar 2017 | Read review
“Just make sure you do not stand on a rubberised bath mat when entering the shower, especially if the base of the shower is wet.”
 of 5 bubbles Scotbust, 2 Mar 2017 | Read review
5 of 5