Fairmont St Andrews
St. Andrews KY16 8PN Scotland
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US$297
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About
#37 of 107 hotels in St. Andrews
Location
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Value
Travellers' Choice
Set on a 520 acre estate with a unique coastal setting, Fairmont St Andrews has something for everyone. From lavish rooms to a luxurious spa, championship golf to exquisite dining, our five star attention to detail is unsurpassed. Enjoy the views overlooking the medieval St Andrews and the North Sea. Play golf on The Torrance and The Kittocks or wind down in our Fairmont Spa with locally themed treatments using the finest Ishga Skin Care products. Indulge in delicate pastries and cakes in our Fairmont Afternoon Tea experience served in the Atrium Lounge with a rich colour scheme and nautical elements that reflect the surrounding landscape including a lighting installation by renowned artist George Singer. We guarantee your stay will become a treasured memory!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Wine / champagne
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Polish
Location
5075Reviews33Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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I was here for a conference over 2 days and must say that I was disappointed. The room I stayed in was fine (although very warm), but the food here is pretty awful. I realise that catering for such a large group of people must be difficult, but the Fairmont has had plenty of practice, so should have managed to get this right. Limp salads, tasteless veg, underdone risotto etc. does not make for a great experience. The coffee provided throughout the conference was undrinkable it was so bad. If I attend again next year, I will be tempted to nip into St Andrews for a decent meal and coffee. The open bar at the conference was very understaffed and some (not all) were surly teenagers who clearly did not want to be there. However, the staff who were trying to navigate with trays of drinks did a good job and were friendly. The other conference facilities such as meeting room and space were fine and fit for purpose.…
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: If booking for a conference, consider discussing the catering concerns raised here with the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We came back to The Fairmont on assurances that things had improved after a bad stay last year. We were very grateful to receive an upgrade before arrival and had a good experience at check in. On arrival to our room we found a bottle of wine and open bottle of milk brought and left by previous guests in the mini bar, several items were also missing and something had been spilt. It was obvious it had not been checked. After my fiance went to report this it took one person coming to 'check' the issue and 3 visits from another person to resolve this. Once this was resolved I felt happy to unpack. when doing so and opening the wardrobe I found worn underwear of a previous guest, not hidden or difficult to see, again very clear that things had not been cleaned properly. By this point we were both so upset and considered going home. My fiance was able to speak to reception again and we were given a further upgrade along with a string of apologies. Following this the service we received was exemplary, the bar staff in particular provided the service that has kept us coming back for 5 years. Jane the rooms manager met us more than once and has been a credit. We have left feeling quite confused as to whether or not we'll return for our wedding accommodation as planned. Do you need to experience the bad side to get the good here now?…
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Lovely welcome, checked in an hour or so early with no problems. Stayed in partial sea view room with two double beds. Large room, very comfortable, amazing bathroom, nice view over the sea. Breakfast was delicious. Free shuttle to St Andrews was great. Disappointed on the second day refresh. Long saga short, the room wasn’t refreshed, it took multiple attempts to get it refreshed, and even then it was incomplete (no refresh of water, milk, coffee pods etc). On request to have these refreshed, it took two hours to get all the items. Have no idea what is happening at reception / concierge desk but it spoiled the trip due to wasting our time that I wouldn’t recommend this to my friends and family. Public areas look a bit tired, with lots of scuffed wooden furniture and very dirty/ mouldy showers in the pool area. …
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A nice weekend break. I do agree with previous reviews that it may need a little freshen up and believe for the expensive room rates you could get more for your money elsewhere. If charging high end prices you expect a bit more. La Cucina restaurant was very nice, worth going to.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Falconer, Other at Fairmont St Andrews
Responded 4 days ago
Thank you for your feedback following your recent stay with us Daniel. I am delighted that overall you enjoyed your stay with us and have passed on your feedback on La Cucina to the restaurant manager to share with his team. I note your feedback also on the property and have passed this onto our development team for future review. I hope we will have the pleasure of welcoming you back again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff was friendly, food was good and the location was nice, though too far out of town to make restaurants accessible. However, the place looks worn- stains on furniture, carpeting, scratches on flooring, sticky deterioration of finishes in the rooms. We haven't spent time in many "5 star" hotels, but this is definitely not in the same category as "5 star" Balmoral, Edinburgh and "5 star" Royal Horseguards, London
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Falconer, Other at Fairmont St Andrews
Responded 2 days ago
Thank you for your feedback following your recent stay with us. I am delighted that overall you enjoyed your stay with us however I note your comments on the property which I have passed to our development team for review. We also have a shuttle bus which runs to town regularly for our guests, my apologies if you were not made aware of this. Thank you again for your comments and I hope we will have the pleasure of welcoming you back again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Outstanding 5* service during the entire stay. Staff were absolutely seamless with their service, massive credit to the company. Whilst we had to wait to check in, the porters were extremely helpful offering to take our belongings allowing us to go to the bar for a drink whilst we waited. The suite was very luxurious with a well stocked mini fridge, there wasn’t anything that we didn’t need.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Falconer, Other at Fairmont St Andrews
Responded 4 days ago
I am delighted that you enjoyed your birthday stay with us and appreciate you taking the time to post a review. I hope we will have the pleasure of welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is amazing, especially Alex at front door and Emma in restaurant, so relaxing Hotel rooms, pool etc amazing, rooms are so nice large bath and walk-in shower, if you want to go into St Andrews there is a shuttle bus.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Weekends can be very busy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Falconer, Other at Fairmont St Andrews
Responded 2 days ago
I am delighted that you enjoyed your birthday stay with us and have passed on your feedback to the teams particularly Alex and Emma! Thank you for taking the time to post a review and I hope we will have the pleasure of welcoming you back again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Positives - lovely clean room and comfortable beds Negatives - terrible delay getting access to our room, slow service in bar area and horrendous queues waiting for table at breakfast. Not the standards expected from Fairmont Hotel
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Falconer, Other at Fairmont St Andrews
Responded 1 week ago
Thank you for taking the time to post a review following your recent stay with us. I am terribly sorry that you encountered some issues with slow service, queuing and delay in access to your room. I have passed on your comments to the respective department managers to address with their teams. Thank you again for your comments and I hope we may have the opportunity to welcome you back again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked a spa/pool/steam/sauna experience as a mum/daughter treat but not advised in advance that pool/steam/sauna weren't available that week, very few guests apparent so do they shut down the overhead when it's not busy to save a pound or two? Worth asking on booking if facilities are available or not and if yes then have them confirm in writing. We were told on check-in that our compensation was an upgrade to a front facing room but as we had not intended sitting in the room looking out the window I'm not sure who thought this was adequate. Minor issue - no anchovies as advertised in Caesar Salad but by this time we weren't bothered, we'll not be returning. Spa treatment brilliant and would return for this only and avoid hotel, we'll leave it at that.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Falconer, Other at Fairmont St Andrews
Responded 1 week ago
Thank you for taking the time to post a review following your recent stay with us as we value all guest feedback to help us improve on the service and facilities. I am terribly sorry that the pool had to be closed for essential maintenance during your stay and you were not advised prior to arrival. I have passed on your comments to our management team for review and improvement on your points raised. Thank you again for your comments and I hope we will have the pleasure of welcoming you back again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great service in all areas Desk, Breakfast, bar and shuttle driver. Overall a first class experience where each member of staff was engaging and provided service to a high standard. Keep up the good work.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lesley Falconer, Other at Fairmont St Andrews
Responded 2 weeks ago
I am delighted that you had such a wonderful stay with us and have passed on your comments to the team. I hope we will have the pleasure of welcoming you back again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$231 - US$301 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairmont st andrews hotel st. andrews, st andrews fairmont
LOCATION
United KingdomScotlandFifeSt. Andrews
NUMBER OF ROOMS
211
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Claim Your ListingFAIRMONT ST ANDREWS - Updated 2023 Reviews (St. Andrews)
Frequently Asked Questions about Fairmont St Andrews
Which popular attractions are close to Fairmont St Andrews?
Nearby attractions include Kartel Watches (2.8 miles), St Andrews Links (3.9 miles), and The Swilcan Bridge (3.3 miles).
What are some of the property amenities at Fairmont St Andrews?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Fairmont St Andrews?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont St Andrews?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Fairmont St Andrews?
Conveniently located restaurants include The Grange Inn, The Cheesy Toast Shack, and The Seafood Ristorante.
Are there opportunities to exercise at Fairmont St Andrews?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Fairmont St Andrews have an airport shuttle?
Yes, Fairmont St Andrews offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Fairmont St Andrews have airport transportation?
Yes, Fairmont St Andrews offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairmont St Andrews?
Yes, dry cleaning and laundry service are offered to guests.
Does Fairmont St Andrews offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.