44 West George Street, Glasgow G2 1DH Scotland
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About
#23 of 212 hotels in Glasgow
Location
Cleanliness
Service
Value
Travellers' Choice
Based right in the heart of Glasgow, adjacent to Queen Street Station and Buchanan Street and with the airport bus service stopping right at our door, we are the perfect city centre base. We are four star rated, and each of our 64 bedrooms feature a complimentary Minibar and decanted spirits, multi channel LCD TV with Sky Sports 1, 2 and 3, desk, and bathroom with bath and power shower to ensure you have a comfortable and relaxing stay while you are with us. WiFi is free for the duration of your stay, and so are local phone calls. National calls are just 3p per minute. Located on the 7th floor of the hotel, Windows is Glasgow's only rooftop restaurant. Windows Restaurant serves delicious dishes created with local produce with menus changing to reflect what's in season. In fact, the food is only matched by the view over the rooftops of Glasgow! Breakfast is served in Windows in the morning, or can be delivered to your room. Guests can enjoy complimentary soft drinks, snacks and coffee throughout the day, and complimentary wine, beer and selected spirits each evening in the Executive Lounge located on the 7th floor. The lounge also features the Thomson Boardroom, ideal for meetings or private dining for up to 12 people. At the Carlton George Hotel we've worked hard to create a comfortable and informal setting where you can make yourself at home and relax, but still experience fantastic service.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Rooftop terrace
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Classic
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
385Restaurantswithin 0.3 miles
129Attractionswithin 0.3 miles
44 West George Street, Glasgow G2 1DH Scotland
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2860Reviews42Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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A lovely hotel, rooms are very spacious and comfortable with your own mini bar which has a great selection of alcohol and soft drinks, which is all part of the room price. A small suggestion for the mini bar would be two crisps not just one as the double rooms generally will have two people staying. The lounge is also apart of deal we’re you book your time and can sit back relax with complimentary drinks which was a great section of wine spirits and beer. However we booked 8pm and there was lack of stuff left, we had to phone and ask for more beers. The snacks were also lacking too so would definitely want it to be refilled and checked regularly instead of feeling because it was near the closing of lounge no one was bothering. Other than these small things that ya a fabulous hotel in the centre of Glasgow. …
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Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favourite
Cant rate this hotel highly enough. Central Glasgow right next to train station. We stayed in a club room with balcony and for once the weather was kind to us so just sat outside til midnight watching the world go by. Lovely executive lounge for relaxing in with snacks and drinks. Comfortable bed made for a great night's sleep. Looking forward to returning in October. Wouldn't stay anywhere else in Glasgow. Amazing friendly staff always make you welcome
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Erin M, Marketing at Carlton George Hotel
Responded 31 Aug 2023
Dear Heather L, thank you for taking the time to leave a great five star review. I am thrilled to hear you got to enjoy one of our balcony rooms and and had a great night's sleep. We look forward to seeing you in October, thank you for your kind words.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked a table for dinner (2 covers) on Saturday night with the booking confirmed for 8:30 until 10:30. We called the restaurant at 8:10 and spoke to Stephen (Duty Manager) to let him know we would be approximately 10 minutes late due to heavy traffic in the city. We arrived at 8:45 and upon entering the restaurant the waitress told us that the kitchen closed at 8:30(?) and we would have to speak to the Manager (Stephen) When we arrived back downstairs to speak to the manager he was unavailable and we had the pleasure of dealing with another “Duty Manager” whose name was never given. He proceeded to tell us we were late (despite calling ahead and informing them) and that the kitchen closed at 8:30 regardless of whether we were late or not?! When pressed on how the kitchen could possibly close at 8:30 despite having a table booked from 8:30 until 10:30 he said “well you were late!) We then had the pleasure of the other Duty Manager, Stephen. A true Customer Service Champion if ever there was… despite presenting my email confirmation of the booking (which also contains a clause allowing the restaurant to reallocate your table if you are more than 20 minutes late and do not call ahead!!) and repeating the conversation just had with his colleague, Stephen said ….. absolutely nothing. Not a single word did he utter in relation to the matter in hand . He did manage a supremely smug exterior for the duration of our interaction although I’m sure this isn’t in the Customer Service manual. The only response we received was in relation to who his General Manager was and contact details for them. So that is a summary of our Carlton George experience. Interestingly enough this hotel is described as being of “international 4 star quality level “ It’s not! It’s also described as delivering “service with a sincere smile from a team that takes pleasure in serving its guests” It doesn’t! I would be really interested to know if Peter Salussia feels that this particular episode embodies his concept of hospitality? Our rating is based purely on interactions with the staff but this is enough to guarantee we won’t be returning anytime soon. …
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Erin M, Marketing at Carlton George Hotel
Responded 2 days ago
Dear n0pizza, I would firstly like to apologise about your experience and thank you for bringing this to our attention, as we take all feedback seriously. I will be sure to pass this information along to ensure this doesn't happen again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for an overnight and there are a few good points about the hotel Good location super close to central station. Nice restaurant with breakfast which was fresh and had lots of choices Rooms were clean - if a little dated tho The use of the executive lounge was good however - it’s not fully stocked so choices were limited and no staff present so when a order guest started an argument with a different guest no staff were about to deal with it - poor show from the hotel especially when it’s a 4 star hotel - staff should be present and should be keeping the bar and snacks stocked We were on the 1st floor and due to the back of the hotel facing the bars it was a bit noisy but they aside it was nice
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Erin M, Marketing at Carlton George Hotel
Responded 2 days ago
Dear gemm1983mcm, thank you for sharing your feedback of your recent experience with us. I am pleased to hear you enjoyed the restaurant and had plenty of options for breakfast. We take all feedback seriously and I will pass your comments along about the executive lounge as we are always looking for ways to improve our customer service. I am glad you had a good stay with us and we look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent from beginning to checking out,service lovely very pleasant front of house,room lovely,and a lovely complimentary bar with good choice,bed extremely comfortable,breakfast was very nice,choice was lovely,view was nice,although it was a drench morning,1st time there and will definitely be back
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Erin M, Marketing at Carlton George Hotel
Responded 1 week ago
Dear sheilar715, thank you for leaving us a wonderful five-star review, we appreciate hearing from you. I am pleased you had a great stay with us and got to enjoy breakfast up on the 7th-floor rooftop restaurant. We look forward to welcoming you back for your second stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the minute we checked in, until checking out, our experience at this hotel was 1st class. On arrival we were pleased to be informed that we had been upgraded to a balcony room, a lovely gesture which was appreciated. The complimentary mini bar which had a large selection of drinks both alcoholic and soft with snacks was a great addition to a fantastic, large, comfortable room. All 3 courses of our meals enjoyed in the Windows Restaurant were very tasty and fresh as was the extensive breakfast selection in the morning. The staff also are a credit to the hotel and all team members that we came into contact with friendly, knowledgeable and efficient. All in, an excellent stay and we will be returning again.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Erin M, Marketing at Carlton George Hotel
Responded 1 week ago
Dear markgallagher222, thank you for taking the time to share your recent experience, we appreciate hearing from you. I am thrilled to hear you enjoyed your stay with us and got to enjoy dining at our 7th floor rooftop restaurant Window's. I will be sure to pass along your kind words to our team members and we look forward to welcoming you back sometime soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location rooms were spacious staff were very helpful bed was comfortable and breakfast was freshly cooked it also had a complimentary mini bar not able to find any fault with anything well worth the money
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: We arrived early and they took the bags for us so we could easily do something for a couple of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Erin M, Marketing at Carlton George Hotel
Responded 1 week ago
Dear FrequentFlier221118, thank you for taking the time to leave us such great feedback, we appreciate hearing from you. I am pleased to hear you had a great night's sleep and got to enjoy breakfast at our rooftop restaurant. We hope you will come back and stay with us the next time you are in Glasgow.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
According to staff on reception we have visited the hotel on 16 occasions. Reason being we would struggle to find a better fit for our requirements. Travelling by car we park in Buchanan galleries where we receive 50% discount with our hotel booking. 5 minute walk and we are at the hotel, where we are always greeted by a smiley face. We always book a room with lounge access, this offers exceptional value for money with a selection of complementary drinks and snacks and a handy bell call for any other requirements. Rooms are cosey and clean with free mini bar. Out front door you have bus stop to airport. 2 minutes towards George square you have queen st station. Turn the corner to Buchanan st you have the underground. Seconds to George square. Got to be the best positioned hotel for the city centre of Glasgow. Staff are always amazing, friendly and helpful. Cannot fault this hotel, that's why we wouldn't go any where else whilst in Glasgow.…
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Erin M, Marketing at Carlton George Hotel
Responded 1 week ago
Deae Adie766, thank you for sharing such lovely feedback and for always choosing us when you travel to Glasgow, it is our pleasure to welcome you back each time. I will be sure to pass on your kind words about our team, they will be thrilled to hear you enjoyed your latest stay with us and we look forward to seeing you once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First time visitor but don’t think we would return after our visit.Hotel entrance looks impressive but on entering room 503 I was quite disappointed as room quite dark and don’t like the wooden dated furniture but the plus point was a well stocked mini bar but disappointed in the whiskey gin vodka decanters as I wasn’t expecting them to be full but there was about an inch in the bottom of all 3 bottles.We had lounge access and that was nice with a good selection of drink/snacks then we headed for dinner,ordered onion soup from menu but got sent tomato and basil instead..seems strange to bring you soup you never ordered.couple next to us complained food was a let down since there last visit and going by our meal I’m not surprised.Who decided hot black pudding would go sitting on cold pate I’ll never know.Had good nights sleep so headed for breakfast and ordered eggs Benedict which arrived first egg was so undercooked the whites were runny that I couldn’t eat it but other was fine.Scrambled egg strange looking but everything else ok.Good central location though but if I did return it would be a room only basis and eat out.…
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Stay room only and eat out.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Erin M, Marketing at Carlton George Hotel
Responded 1 week ago
Dear Derek063, thank you for taking the time to share your feedback, we appreciate hearing from you and take this on board. I would firstly like to apologise that your stay did not meet your expectations on this occasion. We understand that the quality of our food offerings and service impacts your overall experience, and we regret to hear you were disappointed, this feedback has been passed along to our team. I am happy to hear you had a good night's sleep and got to enjoy being in the city centre of Glasgow and I do hope you would consider coming back and staying with us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We didn't make it to the bar, which I understand is the hotel's highlight. The room was a bit cramped but the bathroom was a good size. It was clean and tidy but there were things that needed refilling that had obviously been ignored. The base of the bed was comfortable but there was a weird gap between that and the headboard, which was fixed to the wall, that meant you couldn't really sit up in bed. The pillows were awful. We loved the complementary mini-bar, which included decanters of spirits and lovely tumblers in which to drink them (not that either of us drink spirits other than in cocktails!). The hotel is in a good location for the city centre and since we were facing away from the street, it was quiet for us. All in all, so-so. I wouldn't choose to stay here again but at the same time, I'd be happy to if that was the only option. It's a good choice if you're not planning on spending much time in your room which we weren't.…
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Erin M, Marketing at Carlton George Hotel
Responded 2 weeks ago
Dear M4ddie, thank you for taking the time to leave us your feedback, we appreciate hearing from you and take all your feedback on board. I would like to apologise that your stay did not fully meet your expectations especially if you felt there were missing items within your room. I am glad however you found the bed comfortable and got to enjoy the mini-bar. We do hope you would consider staying with us again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$83 - US$184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carlton george glasgow, hotel carlton george
LOCATION
United KingdomScotlandGlasgowCity Centre / Merchant City
NUMBER OF ROOMS
64
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Claim Your ListingCARLTON GEORGE HOTEL - Updated 2023 Reviews (Glasgow)
Frequently Asked Questions about Carlton George Hotel
Which popular attractions are close to Carlton George Hotel?
Nearby attractions include Locked In Escape Room (0.3 miles), Xcape Room (0.2 miles), and Riddle Rooms Glasgow (0.1 miles).
What are some of the property amenities at Carlton George Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Carlton George Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Carlton George Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Carlton George Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Carlton George Hotel?
Conveniently located restaurants include Glassy Central, Meat Joint Scottish Steakhouse, and Rhoderick Dhu.
Is Carlton George Hotel located near the city centre?
Yes, it is 0.2 miles away from the centre of Glasgow.
Are any cleaning services offered at Carlton George Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Carlton George Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Carlton George Hotel?
Many travellers enjoy visiting The Tenement House (0.7 miles), The Mackintosh House (1.6 miles), and House for an Art Lover (2.6 miles).
Is Carlton George Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.