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Mackays Hotel

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Traveller (58)
Room & Suite (25)
Dining (14)
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Overview
  • Excellent56%
  • Very good31%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“shortest street”(18 reviews)
“fish and chips”(18 reviews)
“cocktail bar”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (490)
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470 results
Traveller rating
257
148
45
14
6
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LanguageEnglish
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257
148
45
14
6
Show reviews that mention
All reviewsshortest streetfish and chipscocktail barcullen skinkoverlooking the riverbistro restaurantexcellent meallovely hotelwarm welcomesalmonbusiness tripvery comfortable roomstreet parkingwee dramone night staynothing is too much troublefirst class
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1 - 5 of 470 reviews
Reviewed 5 days ago

Stayed overnight,,travelled by rail the station was a a short walk to the hotel!Had a large room overlooking the estuary very comfortable clean..The bar was nice and quiet and we enjoyed our drinks there then moved onto the bistro there!Would have preferred 8pm sitting,but was...More

Thank davidcarol
Response from MackaysHotelWick, Owner at Mackays HotelResponded 4 days ago

Dear davidcarol Thank you for taking the time to review our hotel. I'm sorry you didn't get the time you wanted however if we have tables booked for 8pm we don't like rushing people to finish to get the table back. Glad you enjoyed your...More

Reviewed 1 week ago via mobile

Really nice room, the communal areas are fine but the lift is terrifying! Use the stairs! The food was really good. Highlight though was the really friendly staff - best out of all the hotels we stayed in on the NC500.More

Thank Dave A
Response from MackaysHotelWick, Owner at Mackays HotelResponded 6 days ago

Dear Dave A Many thanks for taking the time to review our hotel, lovely compliments and makes everyone's day! Our little lift isn't that bad :-( - it is very compact though! Hoe you enjoyed the amazing views around the NC500 and if you come...More

Reviewed 1 week ago

Positives - friendly attentive staff.Dog friendly apartment. Note left to our dog from hotel dog was a nice thoughtful touch. Clean. The main hotel looked lovely although I was only in reception to pick up and drop off keys. Negatives- decor poor. Carpet marked. Kitchen...More

1  Thank KatieB1270
Response from MackaysHotelWick, Owner at Mackays HotelResponded 1 week ago

Dear CatherineNWB Thank you for giving us your feedback, I am sorry your experience was not the best in one of our apartments. I will look into this for you. Great to read you felt well looked after! I hope you enjoyed your trip round...More

Reviewed 1 week ago

Lovely place in the town of Wick, up in the North of Scotland. The rooms are spacious and comfortable, the bar austere (and with only one real ale on draft), the staff very friendly, and the restaurant, N°1 Bistro, is really outstanding. It was one...More

Thank RickKessel_Lo
Response from MackaysHotelWick, Owner at Mackays HotelResponded 1 week ago

Dear RickKessel_Lo Thank you for taking the time to leave a review, Delighted to read your enjoyed the food, room and being looked after! Hope you also enjoyed your visit to our wonderful area! Warm regards Ellie

Reviewed 1 week ago via mobile

Big disappointment with this meal. Driving back from John O Groats wife n I thought Mackays would be good. We ordered soup..quite good..served hot but accompanying bread was dry and lacked "home cooked" taste. But then we waited...and waited...and waited for my wife's scallops. Finally...More

2  Thank Robert P
Response from MackaysHotelWick, Owner at Mackays HotelResponded 1 week ago

Dear Robert P Please accept my apologies that we did not deliver for you. Would you mind sending me a note of the date you ate with us to ellie@mackayshotel. co.uk please so I can look into what happened. I hope you will come again...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Laundry Service
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$171 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$171 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (58)
Room & Suite (25)
Dining (14)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
LauraFiddes
25 September 2016|
AnswerShow all 5 answers
Response from Tipsy9-11 | Reviewed this property |
Yes, great coffee.
1
Vote
Eddie S
15 February 2016|
AnswerShow all 4 answers
Response from MackaysHotelWick | Property representative |
We look after pets in our apartments!
0
Votes
RMitraB
27 February 2015|
Answer
Response from MackaysHotel | Property representative |
Hello Yes we do as well as MasterCard and Amex.
0
Votes
Room Tips
"We took the room allocated and it was excellent. Site won’t let me comment on service, sleep quality and..."
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"Room 14 is good!"
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"Didnt book a room, but their food is great!"
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"River view is lovely"
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