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Mackays Hotel

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#1 of 4 Hotels in Wick
Certificate of Excellence
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Mackays Hotel
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390 Reviews from our TripAdvisor Community

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Showing 376: English reviews
Perth and Kinross, United Kingdom
Reviewed 3 weeks ago via mobile

Always worth a stay, the Mackay's is comfortable and hospitable, great local produce and especially whiskies, situated on the shortest street in the world! The owners and staff were lovely, very friendly and helpful, breakfast fab.

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Helpful?
Thank petefaeperth
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear petefaeperth Thank you for taking the time to review our hotel and service. Great to read you enjoyed our whiskies, food and service and we wish you a wonderful 2017 and look forward to seeing you both in 2017! Kind regards Ellie

Kirkcaldy, United Kingdom
Reviewed 4 weeks ago

Went to the Bistro for dinner on the 13/12/16, and found both the quality of service and even more so the quality of the food to be top drawer, Spent both that night and that of the 15/12 drinking at the bar within the hotel, in which the locals, guests and bar staff were extremely personable and likeable. Especially on...

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Helpful?
Thank _grahamwalker80
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear _grahamwalker80 Thank you for the review and great to read you felt well looked after, especially Rachel. The chefs and front of house team will be pleased you enjoyed the restaurant food and service too. Hope you had a lovely Christmas Ellie

Royal Wootton Bassett, United Kingdom
Reviewed 8 December 2016 via mobile

Clearly this is an old building in a confined site and probably a challenge to maintain .Though my room was small ,high in roof ,it was perfectly OK,if a little tired. Only had breakfast and this was fine with range of hot options .much local choice . Staff all lovely . Not a "euro hotel " and better for that.

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Helpful?
Thank Happychap103
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Happychap103 Thank you for your review. I'm not sure which room you were in and it would be great to know as all the bedrooms were refurbished in 2013/14. Would you mind emailing me at ellie@mackayshotel.co .uk please and let me know. Glad you were well looked after by the team and enjoyed your breakfast. Wishing you and yours...

Chichester, United Kingdom
Reviewed 4 December 2016

Really pleasant brasserie restaurant for both lunch and evening dinner. The service and food are of a high standard and our host was extremely friendly and welcoming with a tipple of Old Putenay malt at the end !!

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Helpful?
Thank Brian H
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Brian H Thank you for posting your review of our restaurant and it's lovely to read you enjoyed the service and food, Mackays Magic worked it's spell! Hope you had a lovely Christmas! Ellie Lamont

Reviewed 30 November 2016

I quite enjoyed this as our last stop driving the NC500! Great selection of surprisingly great old Pulteney whisky and the food was very good! The rooms were quite accommodating and the owner is a friendly knowledgeable whisky drinker as well! Highly recommend this over any other accommodation I have stayed at in Wick!

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Thank Willis D
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear Willis D Great to read you enjoyed us a the last stop on the NC500. Murray is very proud of his collection of whiskies, especially Old Pulteney. Hope you enjoyed the fantastic views on the route and hope to see you back again! Wishing you a wonderful 2017 Ellie Lamont

Letchworth, United Kingdom
Reviewed 5 November 2016

Nice central location with plenty of on street free parking. Nice room, excellent wifi. Nice big bed but a bit uncomfortable - needed new mattress which was pointed out on departure and receptionist thanked usfor telling her. Welcomed with awee dram on arrival -a nice touch! Nice deep bath in tne room, also an ipod dock. Nicely decorated. Good food...

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Helpful?
Thank billobe1
MackaysHotel, Owner at Mackays Hotel, responded to this review

Dear billobe1 I am sorry the bed was uncomfortable and we have sorted that out, thank you for letting us know. Great to hear you enjoyed your stay with us and hope to see you back again! Hope you had a lovely Christmas Ellie Lamont

Glasgow, Scotland, United Kingdom
Reviewed 31 October 2016

We only popped in for coffee with friends, whilst passing through, and ended up receiving a history lesson of the teddies, the building, and the neighbouring area from the very knowledgeable and friendly proprietor. It was very refreshing to be made to feel so welcome, and to be offered so much of the proprietors time for the price of a...

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Thank Rory T
MackaysHotelWick, Owner at Mackays Hotel, responded to this review

Dear Rory T It's really lovely of you to review us for such a short visit, thank you. Murray loves the area and equally loves telling visitors about the history, I think if you cut him in two he'd have 'Mackays Hotel' on one half and 'Wick' on the other :-). Do come back for another visit! Ellie Lamont

Falkirk
Reviewed 31 October 2016 via mobile

We had a family celebration (15 people) for our Ruby Wedding on 22nd October. We had a lovely meal in the dining room. There was a very good Menu to suit everybody - complements to the Chef(s). All the staff were friendly, helpful and efficient. We took up the offer of accommodation as we had our wedding reception in the...

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Thank FalkirkArnie
MackaysHotelWick, Owner at Mackays Hotel, responded to this review

Dear FalkirkArnie We thoroughly enjoyed having you back to celebrate your 40th anniversary! It's always lovely to welcome our brides and grooms back and yours especially so. Thank you for taking the time to post your feedback, the team will be pleased! Take care and roll on 2026 (or will it be 2021? :-) ) Ellie

Hillsville, Virginia
Reviewed 18 October 2016

fantastic hotel family. eager to please and made my stay most excellent. great food and well maintained rooms. bartenders were fantastic even though in the midst of a house concert. within easy walk to High St., park and restaurants. had a great view of the river too.

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Helpful?
Thank Odanata12
MackaysHotelWick, Owner at Mackays Hotel, responded to this review

Dear Odanata12 Thank you for leaving your feedback and great to hear you enjoyed our Mackays Magic! The team will be pleased to read your review, makes all their hard work worthwhile. Hope you equally enjoyed your visit to Caithness and will come back for a another visit. Kind regards Ellie Lamont

Middlewich, England, United Kingdom
Reviewed 16 October 2016

We used the hotel as a meeting point then returned for a buffet, the service was second to none and the food was excellent, the atmosphere was relaxing, clean and welcoming, I would have no concerns going back and my business clients thoroughly enjoyed the experience. For those looking for a green hotel this one uses a wood burning biomass...

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Helpful?
Thank Stephen L
MackaysHotelWick, Owner at Mackays Hotel, responded to this review

Dear Stephen L Thank you so much for taking the time to review your meeting with us. Great to read you felt well looked after and enjoyed the buffet lunch, the team will be pleased. Murray enjoyed giving you the tour of the biomass boiler :-). Look forward to your next visit Kind regards Ellie Lamont

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Mackays Hotel is located in Wick, in the beautiful area of Caithness. The hotel has gained wide recognition for its high standard of award winning service and fine food. Our rooms are warm, comfortable and so welcoming, you'll find yourself relaxing from the moment you arrive. Using only the best in local produce and fish straight from the boats at Scrabster, No 1 Bistro is one of Caithness's tastiest choices for lunch and dinner, the only restaurant in Wick recognised for culinary standards of excellence with an AA Rosette. Our guests can also take advantage of free entry to the local pool and gym and free WiFi throughout the building ... more   less 

Additional Information about Mackays Hotel

Address: Union Street, Wick KW1 5ED, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Caithness and Sutherland > Wick
Price Range: £97 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mackays Hotel 3*
Number of rooms: 30
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Also Known As:
Mackays Hotel Wick, Scotland
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Questions & Answers

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Inverness, United Kingdom
3 months ago
Richmond, United Kingdom
11 months ago
Cullowhee, North Carolina
over a year ago

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Questions? Get answers from Mackays Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book in advance”
 of 5 bubbles _grahamwalker80, 20 Dec 2016 | Read review
“Ask for a room looking over the River”
 of 5 bubbles FranFife, 13 Oct 2016 | Read review
“Ask for top floor in a room seperate from any other rooms (if there is one)”
 of 5 bubbles peanute, 17 Sep 2016 | Read review
“Room with supposed "sea view" look onto very busy road with trucks coming and going from harbour.”
 of 5 bubbles ampd1, 30 Aug 2016 | Read review
“You might ask for a room overlooking the water.”
 of 5 bubbles Yrneh1, 28 Aug 2016 | Read review
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