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Mackays Hotel

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#1 of 4 Hotels in Wick
Certificate of Excellence
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387 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Chichester, United Kingdom
Reviewed 4 days ago NEW

Really pleasant brasserie restaurant for both lunch and evening dinner. The service and food are of a high standard and our host was extremely friendly and welcoming with a tipple of Old Putenay malt at the end !!

Thank Brian H
Reviewed 1 week ago

I quite enjoyed this as our last stop driving the NC500! Great selection of surprisingly great old Pulteney whisky and the food was very good! The rooms were quite accommodating and the owner is a friendly knowledgeable whisky drinker as well! Highly recommend this over any other accommodation I have stayed at in Wick!

Thank Willis D
Letchworth, United Kingdom
Reviewed 4 weeks ago

Nice central location with plenty of on street free parking. Nice room, excellent wifi. Nice big bed but a bit uncomfortable - needed new mattress which was pointed out on departure and receptionist thanked usfor telling her. Welcomed with awee dram on arrival -a nice touch! Nice deep bath in tne room, also an ipod dock. Nicely decorated. Good food...

Thank billobe1
Glasgow, Scotland, United Kingdom
Reviewed 31 October 2016

We only popped in for coffee with friends, whilst passing through, and ended up receiving a history lesson of the teddies, the building, and the neighbouring area from the very knowledgeable and friendly proprietor. It was very refreshing to be made to feel so welcome, and to be offered so much of the proprietors time for the price of a...

Thank Rory T
MackaysHotelWick, Owner at Mackays Hotel, responded to this review

Dear Rory T It's really lovely of you to review us for such a short visit, thank you. Murray loves the area and equally loves telling visitors about the history, I think if you cut him in two he'd have 'Mackays Hotel' on one half and 'Wick' on the other :-). Do come back for another visit! Ellie Lamont

Reviewed 31 October 2016 via mobile

We had a family celebration (15 people) for our Ruby Wedding on 22nd October. We had a lovely meal in the dining room. There was a very good Menu to suit everybody - complements to the Chef(s). All the staff were friendly, helpful and efficient. We took up the offer of accommodation as we had our wedding reception in the...

Thank FalkirkArnie
MackaysHotelWick, Owner at Mackays Hotel, responded to this review

Dear FalkirkArnie We thoroughly enjoyed having you back to celebrate your 40th anniversary! It's always lovely to welcome our brides and grooms back and yours especially so. Thank you for taking the time to post your feedback, the team will be pleased! Take care and roll on 2026 (or will it be 2021? :-) ) Ellie

Hillsville, Virginia
Reviewed 18 October 2016

fantastic hotel family. eager to please and made my stay most excellent. great food and well maintained rooms. bartenders were fantastic even though in the midst of a house concert. within easy walk to High St., park and restaurants. had a great view of the river too.

Thank Odanata12
MackaysHotelWick, Owner at Mackays Hotel, responded to this review

Dear Odanata12 Thank you for leaving your feedback and great to hear you enjoyed our Mackays Magic! The team will be pleased to read your review, makes all their hard work worthwhile. Hope you equally enjoyed your visit to Caithness and will come back for a another visit. Kind regards Ellie Lamont

Middlewich, England, United Kingdom
Reviewed 16 October 2016

We used the hotel as a meeting point then returned for a buffet, the service was second to none and the food was excellent, the atmosphere was relaxing, clean and welcoming, I would have no concerns going back and my business clients thoroughly enjoyed the experience. For those looking for a green hotel this one uses a wood burning biomass...

Thank Stephen L
MackaysHotelWick, Owner at Mackays Hotel, responded to this review

Dear Stephen L Thank you so much for taking the time to review your meeting with us. Great to read you felt well looked after and enjoyed the buffet lunch, the team will be pleased. Murray enjoyed giving you the tour of the biomass boiler :-). Look forward to your next visit Kind regards Ellie Lamont

Reviewed 13 October 2016

Touring on the N500 - and ended up staying at Mackays Hotel for two nights as there was lots to see in and around Wick. Lovely room overlooking the river. Meal both nights very good but fairly small! The salmon three ways was tiny! Staff were all very friendly and the breakfast excellent. Would definitely stay again.

Thank FranFife
Cornwall, United Kingdom
Reviewed 5 October 2016

Large hotel from a period when Wick was a major herring port. The Hotel is clean and tidy, and the reception and Manager very helpful. Breakfast was cooked to order, fine, but not memorable. The room was a good size but a little dated. Felt expensive for what it offered. Overall fine for a stop over possibly not for an...

Thank jrep555
MackaysHotelWick, Owner at Mackays Hotel, responded to this review

Dear jrep555 Thank you for taking the time and trouble to write a review following your recent stay with us, although I was disappointed to read your comments about dated rooms as all our bedrooms have been refurbished in the last 2 years. That said, there are a few rooms in which the bathrooms still have to be done however...

Reviewed 28 September 2016

Lovely friendly hotel, very comfortable room No 12 with huge bed. Food nice quality & not huge amounts. Free street parking. Good breakfast, very tasty sausage in the full Scottish. All in all a good NC500 overnight stop.

Thank Hilary P
MackaysHotelWick, Owner at Mackays Hotel, responded to this review

Dear Hilary P Thank you for taking the time to leave a review on our hotel. Great to read you enjoyed your meal and stay with us, the team work very hard to deliver for our guests and they will be pleased to see your review. Do come back and visit us again! Kind regards Ellie Lamont

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Laundry Service
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Mackays Hotel is located in Wick, in the beautiful area of Caithness. The hotel has gained wide recognition for its high standard of award winning service and fine food. Our rooms are warm, comfortable and so welcoming, you'll find yourself relaxing from the moment you arrive. Using only the best in local produce and fish straight from the boats at Scrabster, No 1 Bistro is one of Caithness's tastiest choices for lunch and dinner, the only restaurant in Wick recognised for culinary standards of excellence with an AA Rosette. Our guests can also take advantage of free entry to the local pool and gym and free WiFi throughout the building ... more   less 

Additional Information about Mackays Hotel

Address: Union Street, Wick KW1 5ED, Scotland
Region: United Kingdom > Scotland > Scottish Highlands > Caithness and Sutherland > Wick
Price Range: £106 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mackays Hotel 3*
Number of rooms: 30
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Also Known As:
Mackays Hotel Wick, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Mackays Hotel staff and other travellers.
3 questions
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Inverness, United Kingdom
2 months ago
Richmond, United Kingdom
9 months ago
Cullowhee, North Carolina
over a year ago

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Questions? Get answers from Mackays Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room looking over the River”
 of 5 bubbles FranFife, 13 Oct 2016 | Read review
“Ask for top floor in a room seperate from any other rooms (if there is one)”
 of 5 bubbles peanute, 17 Sep 2016 | Read review
“Room with supposed "sea view" look onto very busy road with trucks coming and going from harbour.”
 of 5 bubbles ampd1, 30 Aug 2016 | Read review
“You might ask for a room overlooking the water.”
 of 5 bubbles Yrneh1, 28 Aug 2016 | Read review
“choose a room on the first floor looking over the river”
 of 5 bubbles RaymondJ364, 26 Aug 2016 | Read review
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