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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
This hotel is somewhat old on the outside and old in the common areas. The front desk area has been dressed up and is acceptable. Check in was a breeze with friendly energetic staff.
Our room was a renovated privilege room on level 4, so...More
Arrived Friday 20th Oct 1730 to a very dour member of staff at reception who neither smiled or welcomed us the room NO 511 looked ok until the heating radiator was switched on it gurgled all night and unable to switched off the noise outside...More
Having stayed in a Mercure hotel before and being a part of Le Club Accor, I figured this hotel would be worth the high price (more expensive than Edinburgh). I travel a lot for work and leisure and I have never experienced such poor customer...More
Radiator in room was very noisy when I arrived had to call staff out to sort which to be fair they did quickly . However in the week I was there the radiator would often made loud noises sometimes for over 30 mins somethings in...More
Had to eat in semi darkness as over half the lights were out so had to read menu by phone torchlight. We were given 2 more tea lights which made no difference. Burger was solid and not very tasty. Pizza was heavy and very thick...More
US$84 - US$206 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
#10 Luxury Hotel in Inverness
Non-Smoking Rooms ,
Number of rooms
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Response from patriciaodonnell1 | Reviewed this property |
So sorry only just seen this question, I would have been unable to answer anyway as I did not stay around Christmas time, I can only state that the food we had in the restaurant was of a good quality, I hope it all went well... More
So sorry only just seen this question, I would have been unable to answer anyway as I did not stay around Christmas time, I can only state that the food we had in the restaurant was of a good quality, I hope it all went well for you tho