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Mercure Inverness Hotel

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Traveller (202)
Room & Suite (105)
Dining (11)

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About

#31 of 38 hotels in Inverness
Location
Cleanliness
Service
Value
Choose the Mercure Inverness Hotel for your stay with it’s beautiful Scottish modern interior design. Experience with the bustle of the thriving shops and local nightlife right on the doorstep. Inverness station is less than 5 minutes’ walk from the hotel. You can't get more central than this! Each stylish room at Mercure Inverness offers en-suite facilities, flat-screen TV, hairdryer and tea/coffee making facilities. Room service is available enjoy 24-hours. Dine in the Brasserie Restaurant and enjoy a traditional Scottish malt or a trendy pink gin in our 33 Church Street Bar with stunning views across the river Ness. The city’s airport is 10 miles from the hotel and the legendary Loch Ness is 6 miles away.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Billiards
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Desk
Dining area
Housekeeping
Room service
Flatscreen TV
Sofa bed
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
City View
River View
Languages Spoken
English
662Reviews22Q+A100Room tips

Reviews
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Paradise423618 wrote a review 8 Apr
7 contributions4 helpful votes
wonderfull, staff brilliant, glad i wasnt at front. lovely river view....bit noisy on front at weekends but your bang in the middle of inverness, fri/sat night so expect a bit of noise,,,Rooms clean and nice ...would stay here again anytime....at back tho.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip: try to get a room with river view at the back of hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 1 week ago
Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Butsy19 wrote a review Mar 2024
Scotland, United Kingdom725 contributions277 helpful votes
Stayed here before, so we had no hesitation in booking again. We had an 'itison' deal, which gave us DB&B and a bottle of wine. We were checked in fairly quickly by a very helpful and welcoming member of staff, who explained everything that we were entitled to and timing's, and then gave us our room keys. We upgraded to a Privilege Room (504), and asked for a room on a high floor overlooking the river, which we got - thank you. Totally happy with the size of the room,  large spacious bed and a 2 seater sofa, however the bathroom was very compact, which was disappointing, the sink was so small you couldn't fill the kettle. However everything was spotlessly clean, with complementary water, coffee pod machine, kettle and coffee making facilities, safe, bathrobes and slippers, however no iron and ironing board. The room could do with a couple of more sockets and an additional floor lamp in the seating area as this was dark. Dinner was in the restaurant and was absolutely delicious, a good menu to choose from. They gave us our free bottle of wine with our meal too. Breakfast was included, buffet style and was exceptional, from fruit juice, fresh fruit, cereals, cheese, ham, croissants, pan au chocolate, porridge to a full scottish. Overall a very enjoyable 1 night stay
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 3 weeks ago
Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Phyllis W wrote a review Mar 2024
3 contributions1 helpful vote
Very impressed with our first visit to Mercure Inverness , we have been to Inverness many times but not to this Hotel. Lovely Hotel, rooms very clean and comfortable. Brilliant Breakfast with plenty of choices. Found All staff very friendly and efficient and always ready to help with queries etc. Will definitely return…..Highly recommend
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 3 Mar 2024
Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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djh1 wrote a review Feb 2024
Melbourne, Australia14448 contributions388 helpful votes
+1
We spent three nights at the Mercure Inverness Hotel in early November, as a group of four adults. We booked two Privilege Rooms and requested them to be riverside as we had read reviews complaining about noise on the city side of the hotel. When we arrived, walking from the Inverness Railway Station, we notice that the hotel was not particularly attractive from the outside. That didn’t matter though, since we would be inside. We checked in fairly quickly and were given our room keys. We were all happy with the size of the rooms and particularly with the lovely light filled bathroom. We had a decent river view, albeit overlooking the car park as well. Overall, for the price that we paid, we were fairly happy. We went downstairs to the well-stocked bar for the complimentary welcome drink that we receive as part of the Accor Plus program. A very nice glass of wine was enjoyed looking out over the River Ness. Breakfast was fine the next morning, although the coffee was absolutely dreadful. We did request coffee from the bar, which they kindly provided, as that that came out of the machine in the breakfast room was undrinkable to us. The hotel had no air-conditioning but since it was circa 4 degrees, it wasn’t an issue. The other major fault was a lack of bedside power for charging phones etc. Again though for the price and since we were only there two nights, it was no drama. Overall I would stay again and recommend the hotel for a short stay, so long as the temperatures were low.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: No air conditioning so be careful in high summer.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 26 Feb 2024
Dear Guest Thank you for taking the time to leave us a review. We are so glad you enjoyed the service our team provided and the view of the lovely river. We do have air conditioned rooms on our 1st floor and this year we will be doing some works to the front of the building when the dry weather comes in of course. We hope to welcome you back again soon and show you the progress we have made. Sincerely Fraser Peterkin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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teddy b wrote a review Feb 2024
1 contribution
brilliant hotel restaurant serves bistro style food and is a hidden gem staff really make you feel welcome especially zoe on reception and janine and madison in breakfast which was amazing. Bar has loads of choice and the fact room service is is all day and night means you don't really have to leave your room if relaxing on your own is your thing
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 18 Feb 2024
Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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eric l wrote a review Feb 2024
1 contribution
Not long left this hotel today currently on train back to Glasgow staff are amazing at this hotel rooms are great, centre of the city so everything is a 5 minute walk at most. Food in the restaurant is brilliant staff attentive and the buffet breakfast in the morning is great loads of choice also nice to see a smiling member of staff at breakfast
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: try and get a room on the back of the building
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 18 Feb 2024
Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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George C wrote a review Feb 2024
23 contributions24 helpful votes
Greeted at arrival by Kayleigh , very pleasant, who booked us in for a two day stop over. Main reason for stay was Barbara Dickson concert at the nearby Eden Court theatre close by. Hotel very central for City centre on your doorstep. Visited a couple of nearby restuarants the Mustard Seed which had terrible service. Hui Hui Mae on the other hand was excellent. Breakfast in the Hotel was ample to set anyone up for the day.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Parking on hand
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 18 Feb 2024
Dear George We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rovingrover_11 wrote a review Feb 2024
Edinburgh, United Kingdom27 contributions6 helpful votes
We had my father's 90th birthday tea party here. The service from the events team leading up to the event was excellent and the service from Bill and the F&B team on the day was outstanding. Some of us travelled and stayed overnight. The rate was good value and we had a lovely refurbished room overlooking the river. The bed was comfortable, room was clean and the breakfast food and service was very good.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 12 Feb 2024
Dear Guest We are so pleased you had an enjoyable day with us and thank you for celebrating your fathers 90th birthday with us. Our team will be delighted to hear your wonderful comments and we hope to see you again very soon. Kind Regards Fraser Peterkin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DAVID E wrote a review Feb 2024
Kirkwall, United Kingdom3 contributions
Well having travelled a lot over the years. This hotel has been the best so friendly. All the staff arrive as a guest leave as friends. Food is excellent. No way I can fault it. Right in the centre of inverness. Handy for shops bars restaurants.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 7 Feb 2024
Dear Guest We very much appreciate your comments regarding your stay at the Mercure Inverness Hotel. It is always a pleasure to receive positive and constructive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again very soon. Kind Regards Fraser Peterkin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul L wrote a review Jan 2024
Manchester, United Kingdom298 contributions249 helpful votes
I’m all for rustic and traditional, but this hotel is just unloved and tatty. Was up in Inverness to do a tour to Skye so just needed a base for two nights. At £55 a night (compact double) the price was reasonable, but I left feeling how do they attract people when rates are high in the summer? I booked via booking.com and I got spammed by the hotel via messages, offering me paid upgrades, meals, etc. The room was small but functional, hard pillows. Bathroom had clearly been refurbed and had a nice power shower. An essential for anyone travelling now is USB points or plugs by the bed, this hotel doesn’t offer this. I had 2 plugs on the desk and that was all! It’s 2024, hotel need to offer this as a priority. The occupancy of the hotel in January was really low and breakfast was a grim affair. Why they bother with a buffet when there’s so few in. Everything had been sitting there untouched and by the time I went down it wasn’t appetising at all. Only redeeming feature of the breakfast was the decent pastries. But look at the chairs in the restaurant, it’s just grim! Staff all seem pretty disinterested, checked out and didn’t check how my stay was, same at breakfast… pointed to a table and told me its self service! Budget hotels don’t have to be as depressing and miserable as this place. I wouldn’t return if you paid me…. Even a Travelodge is more appealing than this depressing dump. Avoid.
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Date of stay: January 2024Trip type: Travelled solo
Room Tip: I would honestly book anywhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Fraser Peterkin, General Manager at Mercure Inverness Hotel
Responded 23 Jan 2024
Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could contact me or my Operations Manager directly, unfortunately the rules of this forum do not allow me to post contact details. In the meantime please be assured that your feedback has been shared with our team and will be used as we continually try to improve our service. Kind regards Fraser Peterkin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£105 - £247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada inverness, inverness ramada
LOCATION
United KingdomScotlandScottish HighlandsInverness
NUMBER OF ROOMS
121
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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MERCURE INVERNESS HOTEL - Updated 2024 Reviews

Frequently Asked Questions about Mercure Inverness Hotel
Which popular attractions are close to Mercure Inverness Hotel?
Nearby attractions include The Malt Room (0.04 miles), North Coast 500 (0.1 miles), and River Ness (0.1 miles).
What are some of the property amenities at Mercure Inverness Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Inverness Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Mercure Inverness Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Inverness Hotel?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Mercure Inverness Hotel?
Conveniently located restaurants include Milk Bar, River House Restaurant, and Miele's Gelateria.
Is Mercure Inverness Hotel located near the city centre?
Yes, it is 0.3 miles away from the centre of Inverness.
Are any cleaning services offered at Mercure Inverness Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Inverness Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Inverness Hotel?
Many travellers enjoy visiting Inverness Castle Viewpoint (0.1 miles), Inverness Town House (0.07 miles), and Market Cross (1.7 miles).
Does Mercure Inverness Hotel have any great views?
Yes, guests often enjoy the city view available here.