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Mercure Inverness Hotel

1,256 reviews
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Traveller (192)
Room & Suite (98)
Dining (6)
Overview
  • Excellent16%
  • Very good30%
  • Average32%
  • Poor14%
  • Terrible8%
Travellers talk about
“the river”(186 reviews)
“superior room”(13 reviews)
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,256)Write a Review
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Traveller rating
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All reviewsthe riversuperior rooma river view roomreception stafftrain stationcity centreloch ness
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131 - 135 of 1,136 reviews
Reviewed 2 July 2017 via mobile

Visited this hotel at the end of June 2017 When we arrived the car park at the rear of the hotel was already full so I parked in in front of a couple of cars and went to reception to ask if there was any...More

Thank David F
Response from FraserPeterkin, Manager at Mercure Inverness HotelResponded 4 July 2017

Dear Guest I very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More

Reviewed 2 July 2017 via mobile

This is a really lovely hotel. Very clean and comfortable. Breakfast was fab and staff really nice. Would recommend room at back of hotel though ad this was only pitfall being on street side and the street noise particularly early hours of morning at weekend....More

1  Thank LesleyB1603
Response from FraserPeterkin, Manager at Mercure Inverness HotelResponded 4 July 2017

Dear Guest I very much appreciate your comments regarding your stay with us It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More

A TripAdvisor Member
2
Reviewed 1 July 2017 via mobile

As we drove up to the hotel we met a rather boring view but well inside it looked better. A central hotel with free parking for hotel guests. The room had a good standard for the price you pay but we heard noise from the...More

Thank A TripAdvisor Member
Response from FraserPeterkin, Manager at Mercure Inverness HotelResponded 4 July 2017

Dear Guest I very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More

Reviewed 30 June 2017

Booked what was advertised on the Mercure Hotel as their top Suite. Also paid for an early check-in. When we arrived we were told by the receptionists early check in was not available and she the suite we booked no longer existed in the hotel...More

Review collected in partnership with Mercure Hotels
2  Thank B2733RSdeborahc
Response from FraserPeterkin, Manager at Mercure Inverness HotelResponded 4 July 2017

Dear Guest Thank you for taking the time to review your recent stay with us, I can only apologise for the mix up with your room, I appreciate your constructive feedback and we will use this as we work towards improving our service. Kind regards...More

Reviewed 29 June 2017 via mobile

Stayed 2 nights here. Very nice hotel. OK some of the staff come across as a little grumpy bit this is a busy hotel and despite the slightly unfriendly approach from a small few they are still helpful. Water pressure in showers is not the...More

Thank Tony S
Response from FraserPeterkin, Manager at Mercure Inverness HotelResponded 4 July 2017

Dear Guest I very much appreciate your comments regarding your stay with us It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$77 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$77 - US$328 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (192)
Room & Suite (98)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
IrishAlie
20 February 2018|
Answer
Response from Toshers | Reviewed this property |
3 ping UK plug
0
Votes
Shona H
22 January 2018|
Answer
Response from Farimads | Reviewed this property |
Yes there is a lift
0
Votes
Shona H
22 January 2018|
AnswerShow all 5 answers
Response from Toshers | Reviewed this property |
Yes
1
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Room Tips
"River Views"
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"Disabled travellers should be very wary of this hotel. The staff are not sufficiently informed of facilities."
Read review
"Ask for a river view"
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"If you like quite - take a room facing the river, the other side can be very noisy as facing a road"
Read review
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