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BEST WESTERN Inverness Palace Hotel & Spa

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BEST WESTERN Inverness Palace Hotel & Spa
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1,239 Reviews from our TripAdvisor Community

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Showing 1,170: English reviews
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Falmouth, United Kingdom
Reviewed 6 days ago NEW

Stayed here for 4 nights, 1st room was at rear of hotel and in need of refubishment , the bath had a shower curtain .....yuk We changed rooms and ended up on second floor with views over the river and castle ...fab Room was fine , only a shower ....but very good (and powerful) The staff are lovely , Had...

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1Thank Jane B
Stirling, United Kingdom
Reviewed 1 week ago via mobile

This is an excellent hotel, has everything you need, great price, great food and great location. Perfect for a visit to Inverness. Would recommend. Have been here twice and will come back again. It is very clean, modern and stylish. It is very relaxing and the staff are friendly and helpful.

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1Thank Teeny666
Scotland
Reviewed 1 week ago via mobile

Stayed 2 nights recently with a group of friends. Overall, an excellent experience. Room was ideal and immaculately clean. Buffet breakfast was good with plenty to choose from. I had one evening meal in the restaurant which I would describe as faultless. The service was superb and it appeared to be a very busy night for the kitchen and waiting...

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1Thank wxc
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear wxc, Thank you so much for your lovely review, it's been fantastic to read! I have printed it off and pinned it up for all the team to see - Marlene, Iona and Paul are delighted too! Thank you for complementing the standards of cleanliness, the breakfast we offer and the level of service received on a busy night....

Stockholm, Sweden
Reviewed 1 week ago

The hotel is placed in the middle of inverness, it was easy to drive to and the valet service made parking easy. A nice hotel in every way with a good spa which was included in the price. a bar in the lobby and a perfect service made the stay easy and comfortable.

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1Thank david P
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear david P, Thank you so much for 5 * review! We are absolutely delighted you had such a great time with us and you enjoyed the hotel. There are deals on through-out the year and booking direct is always the best way to guarantee the best offer, I hope we can look after you again very soon. Thanks again...

Stranraer, Scotland
Reviewed 1 week ago via mobile

Well. What can I say. I'm currently in a party of around 75 people eating in the hotel. The cost is £25 per head. Our function room is the main dining room of the hotel and there is a number of other residents within who I anticipate are not going to enjoy the speeches that are due to occur just...

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4Thank sunseekerkirsty
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear sunseekerkirty, Thank you for posting your review on Trip Advisor. We're all very sorry that this was your experience during your special event at the hotel. We receive many fantastic comments about the team in general through-out the hotel including towards the individuals personally, the service they provide and the food that is produced from the kitchen. We are...

Aberdeen, United Kingdom
Reviewed 1 week ago

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1Thank Alistair_Unicomb
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Reviewed 1 week ago via mobile

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1Thank Craig S
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Lundin Links, United Kingdom
Reviewed 1 week ago via mobile

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1Thank ptg01
Della E, Operation Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Aberdeenshire, United Kingdom
Reviewed 1 week ago

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1Thank 152christine
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Aberdeen, United Kingdom
Reviewed 1 week ago via mobile

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1Thank mark h
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inverness Palace Hotel & Spa staff and other travellers.
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Questions? Get answers from BEST WESTERN Inverness Palace Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the front of the hotel ,wonderful view of river and castle”
 of 5 bubbles X1412TFjaneb, 20 Mar 2017 | Read review
“Very small lift.”
 of 5 bubbles Alistair_Unicomb, 15 Mar 2017 | Read review
“Ask for a river or castle view”
 of 5 bubbles 152christine, 13 Mar 2017 | Read review
“Ask for a room at the front if you want a view of the river and the castle”
 of 5 bubbles helenbP5648NT, 26 Feb 2017 | Read review
“Room 301 was right beside the lift, although still nice and quite.”
 of 5 bubbles H6531EEmarias, 23 Feb 2017 | Read review
5 of 5