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About
#71 of 185 hotels in Fort William
Location
Cleanliness
Service
Value
A traditional nineteenth-century Hotel, The Alex, as it is known locally, has been an iconic feature of Fort William for the past 125 years. Situated in the town centre the hotel is minutes away from the High Street, Bus and Train Station and Pier. With a welcoming team,good freshly made food and clean rooms, the Alexandra Hotel offers you a home from home experience with an old world charm. Free parking is also available as well as Free WiFi in public areas and in Superior Rooms.
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Property amenities
Free parking
Free internet
Bar / lounge
Taxi service
Conference facilities
Banquet room
Non-smoking hotel
Shared lounge / TV area
Parking
Internet
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Meeting rooms
24-hour front desk
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Room features
Desk
Housekeeping
Room service
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Family
Languages Spoken
English
Location
90Good for walkers
Grade: 90 out of 100
30Restaurantswithin 0.3 miles
21Attractionswithin 0.3 miles
The Parade, Fort William PH33 6AZ Scotland
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1550Reviews11Q+A100Room tips
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Alexandra hotel is a great hotel close to everything in Fort William. There are limited car parks so this can pose a problem. Rooms were very good, and the breakfast OK. Terrible bar with a lot of wasted space. Looked like a tour bus hotel. Celeste on the front desk was exceptional and helpe4d us i9n many ways, as my wife is in a wheelchair.
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
The hotel is opposite the station.theres a underpass leading to a park by the hotel free parking at the hotel. Disabled access and facilities in the hotel. Management and staff couldn't have been more helpful. We had a excellent 1st floor room with shower. Nice bar and lounge. Despite the amount off people the meals were excellent served by really helpful staff different menu each night each as good as the day before. Breakfast was as good both hot and cold choices. Thanks to all and well done
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Although parking is free there's not a large area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel was perfect went with a coach company. The only problem was no grab handles in showers and slippery floor in shower. Others complained about no grab handles over baths. Staff said they didn't have to have them.
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Food was good. Very short walk to Fort William station. Beautiful scenery.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great location in the centre of town, also super close to the station. Short walk to Tescos, restaurants and shops. Nice hotel, very british old school hotel. The room was dated, paint peeling in room and some mould in bathroom. Bed was comfy. Great for a night. The room was very noisy from inconsiderate guests who like to talk out the front of other rooms or half way down the hall to their companion.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Comfortable hotel and very close to the train/bus station. Staff were very nice. I felt bad for them because the front desk seemed very understaffed at key check in and check out times. Only big complaint was that the rooms were very hot
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Be prepared to wait to check in. Very nice breakfast with lots of options
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Previously stayed at hotel year before, had a great time, rooms nice, good food, so recommended a friend to travel with us. Arrived opening the door to her room she was greeted with a mouldy smell, carpet was dirty and threadbare, bathroom leaked because of rusty pipework, pictures attached will bear this out, insult to injury there was a £125 single supplement. Went to reception very rude and unhelpful receptionist told me nothing could be done, wasn't getting moved, even though later we were told there was adequate room to have moved her, spoke to the manager and after 48 hours he gave his room up as agreed with us it wasn't really habitable. Later found out that hotel had been bought over. All previous years staff had left and replacements didn't have a clue, food wasn't good, and that evening my friend got a large paintbrush hair in her soup! This was a trip through Crusader coaches, who have been contacted, with no joy whatsoever. I have holidayed with them many times, but they aren't what they were. Disappointed doesn't cut it. Just avoid the place. But saving grace is the scenery, Highlands are beautiful.…
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Just avoid, gone down since the take over
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed here for 4 nights as part of a coach trip. Everywhere was clean but so so tired. It really needs some serious work. The room was a good size but curtains and carpets threadbare in places. The shower although not a power shower was good but again bathroom really tired. The plus point of the hotel was its location . Throughout the entire stay there was only 1 person behind the bar who did their best but struggled to serve everyone efficiently. The majority of the staff were sullen almost to the point of rudeness and not particularly helpful. It was obvious they were not happy which can only be the fault of the management . All in all would never stay here again
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The hotel is geared for block party bookings. We had a booking for full board. The staff were surely, incompetent and, frankly, not interested in having anything but hostility with the guests. They did not want to be there which left us feeling, neither did we!
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: See what you think
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The beds were very comfortable but the room was extremely hot. Window only opened a little and no aircon or fan so difficult to sleep. Food generally good but why have Arctic Roll on the menu every night? Only one extremely small lift so think twice if you can`t manage stairs or use a wheelchair. The location is very convenient. Unfortunately there was a problem with the water while we were there so no hot water and then a couple of hours with no water at all. We had to contact Reception to ask what was happening.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: If a lift is essential this is a problem, only one and much too small.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We chose it for it's proximity to the train station. And that's about the only positive thing I can say. It's an average hotel at best but what stays with me are all the negatives. The curt and unfriendly front desk didn't improve my impression. The elevator is tiny and on our floor the carpet near it must have gotten wet at one point because it reeked of mold. The hallways had thick carpeting which made wheeling our luggage difficult. To make things worse were the heavy and narrow fire doors you have to open to get you your room. Our triple room was spacious at least but looked like it had been furnished in the 80's. At least our bathroom had been updated in sparkling white tile. We had breakfast on our first morning and the buffet was quite extensive but all the tables were reserved for the coach tours making it very noisy and crowded. We decided against repeating the experience. We had lunch and dinner at their restaurant. Lunch was cullen skink which was decent but the chicken curry we had for dinner was probably the worst food of our trip. We still talk about it. Two small positives: We were in the top floor and our window was a dormer that could swing open from the top to let in fresh air. There were complimentary shortbread cookies under the tv.…
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Date of stay: May 2023Trip type: Travelled with friends
Room Tip: There is an underground tunnel from the railway station you can use if you want to avoid crossing...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
US$98 - US$151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alexandra hotel fort william
LOCATION
United KingdomScotlandScottish HighlandsLochaberFort William
NUMBER OF ROOMS
93
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Claim Your ListingALEXANDRA HOTEL - Updated 2023 Reviews (Fort William)
Frequently Asked Questions about Alexandra Hotel
Which popular attractions are close to Alexandra Hotel?
Nearby attractions include West Highland Museum (0.2 miles), 3 Wise Monkeys Climbing (0.2 miles), and Saint Andrew's Church (0.10 miles).
What are some of the property amenities at Alexandra Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Alexandra Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Alexandra Hotel?
Conveniently located restaurants include The Wildcat, The Geographer, and Crannog Seafood Restaurant.
Is Alexandra Hotel located near the city centre?
Yes, it is 0.03 miles away from the centre of Fort William.
Does Alexandra Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Alexandra Hotel?
Many travellers enjoy visiting Dun Deardail fort (2.8 miles).
Does Alexandra Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is Alexandra Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.