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Alexandra Hotel

1,092 reviews
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Traveller (260)
Room & Suite (93)
Dining (22)
Overview
  • Excellent23%
  • Very good42%
  • Average22%
  • Poor8%
  • Terrible5%
Travellers talk about
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
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Reviews (1,092)Write a Review
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201
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All reviewsbuffet stylerailway stationstornoway black puddingcentral locationbit datedhigh streetreception staffsuperior roomhotel restaurantnight porterlovely hotelreception areacoach tourpublic areastown centrethe jacobite steam trainenjoyable stay
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231 - 235 of 973 reviews
Reviewed 24 August 2016

We arrived at 11:40 p.m. and left just after breakfast the next morning. The rooms were clean and comfortable. The breakfast buffet was good and provided both full breakfast and continental options. The staff was friendly, but at least one had a very strong accent...More

Thank vdunn007
Management response:Responded 4 January 2017

Thank you for taking the time to review your stay with us, I'm pleased to hear you enjoyed your time with us. We hope to welcome you back in future, Kind Regards Marly-Ann Falconer Duty Manager

Reviewed 22 August 2016

Fantastic location, especially if you are using the train. Bedroom was clean and beds were very comfortable. Yes the rooms are not the most modern but you can see this when booking the hotel so not like it's a shock. Breakfast was tasty, which was...More

1  Thank Borrodale444
Management response:Responded 4 January 2017

Thank you for taking the time to review your stay with us. I'm Very pleased to hear you enjoyed your stay with us, and we hope that we can welcome you back again in future. Kind Regards Marly-Ann Falconer Duty Manager

Reviewed 22 August 2016

Starting with the positive, the Alexandra is in a great location about three minutes walk from the station and situated at the back of a pleasant green. Not the Alexandra's fault that beautiful views are blotted out by the ugly shopping mall. Breakfast was good...More

1  Thank Mandybar
Management response:Responded 4 January 2017

Thank you for taking the time to review your stay with us. we are exceptionally lucky with our location with most attractions of Fort William with in walking distance from the hotel. I'm pleased to hear you enjoyed your Breakfast and room. We hope we...More

Reviewed 21 August 2016 via mobile

Popped in here today ( Sunday ) for a quick drink before hopping on a train to mallaig . Went through the front door & male staff member didn't even look up . Found the bar no one came through . I went back to...More

2  Thank Beth M
Response from Chris V, Manager at Alexandra HotelResponded 22 August 2016

Beth, I am sincerely sorry that this experience has happened to you, It is unacceptable and I will be bringing this to the attention of all of our staff. I do, however, appreciate you bringing this to my attention, so thank you for your feedback.

Reviewed 21 August 2016

When we booked a one night break in Fort William, the only vacancy we found was in this traditional, centrally located Victorian building which has been modernised, but still carries much of the style of its origins. An en-suite bathrooms had been fitted into the...More

1  Thank George L C
Response from Chris V, Manager at Alexandra HotelResponded 22 August 2016

Thank you for your feedback, The Alex, as it is known locally, has been an iconic feature of Fort William for the past 125 years, and being an old hotel, we do have an ongoing refurbishment program to address some of the issue you have...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free Internet
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$89 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$89 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (260)
Room & Suite (93)
Dining (22)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Jane N
4 February 2018|
Answer
Response from SoireeChef | Reviewed this property |
Early for the bus tours. I ate at 7am. The hotel’s website provides additional info.
0
Votes
r m
17 January 2017|
AnswerShow all 4 answers
Response from alexandramanager2017 | Property representative |
Yes we have a lift to all floors
1
Vote
Andras1939
13 May 2016|
Answer
Response from AlexandraFortWilliam | Property representative |
Thank you for your question if you would like to contact our reception on 01397 702241 or by email salesalexandra@strathmorehotels,com they will be able to let you know the availability and cost. Kind Regards Lindsay
0
Votes
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123
Room Tips
"3rd floor hotel has a lift"
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"May 2018 could be very exciting"
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"Ask for a refurbished room"
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"When we stayed there a few years ago, a front room is best."
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