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Muthu Fort Williams Hotel

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Traveller (92)
Room & Suite (19)
Dining (15)
Overview
AMENITIES
Free Internet
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3 Star accommodation
Reviews (415)
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361 results
Traveller rating
104
131
70
30
26
Traveller type
Time of year
LanguageEnglish
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104
131
70
30
26
Show reviews that mention
All reviews west end hotel room was clean traditional hotel bit dated an evening meal high street peaks challenge pleasant stay town centre single room ben nevis loch scott fort receptionist niggle drawers
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1 - 5 of 361 reviews
Reviewed 1 week ago via mobile

Booking a room after one bottle of red wine our hearts sank but benefit of doubt was given . A previous review described the decor as dated , this was an understatement of biblical proportions, it was like walking into Fawlty towers crossed with the...More

2  Thank Navigate16483933767
Response from Muthu-Heritage, Manager at Muthu Fort Williams HotelResponded 6 days ago

Hi I am very sorry that your brief experience with our great hotel was not up to your standard. Yes the bedding and decor is a bit dated, but it does not mean that it was unclean. We have a great housekeeping team and they...More

Reviewed 3 weeks ago via mobile

Visited this hotel on my mini tour of west Scotland this is an older property it does have elevator to higher floors.The rooms are small and badly laid out toilet about 2feet from bed shower control very difficult.Hotel location close to downtown with restaurant and...More

1  Thank Robert D
Response from Muthu-Heritage, Manager at Muthu Fort Williams HotelResponded 6 days ago

Hi First of all thank you for choosing to stay with us on your tour. I am glad you were happy with our bar and breakfast facilities. Some of our rooms are smaller and I apologise that this was not satisfactory for you during your...More

Reviewed 6 October 2018 via mobile

This place is in desperate need of a makeover and an upgrade of the accommodation and food. Our room was out dated, cold and noisey. Our starter and main came with tin veg! The dessert had tinned fruit! How can a hotel restaurant, not have...More

Thank Sandrea1981
Response from Muthu-Heritage, General Manager at Muthu Fort Williams HotelResponded 10 October 2018

Dear Sandrea, Please let me apologise that your experience during your stay at our hotel was not up to your expectations. We are going into a program of upgrading all of our rooms in the new year after having taken over management over the last...More

Reviewed 1 October 2018

This hotel should include a knife in the bedside drawers rather than a bible. You will want to slit your wrists after your stay. They are still waiting for Winston Churchill to advise that the second WW has ended. 50 shades of carpet, WiFi only...More

Thank bobo0807
Response from Muthu-Heritage, General Manager at Muthu Fort Williams HotelResponded 10 October 2018

Hi, I am very sorry that your stay with us was not up to our usual standard. We have a staff team that I am particularly proud of and I am sorry that your experience with them was not good, we are however doing continuous...More

Reviewed 27 September 2018 via mobile

This hotel is dated and the rooms haven’t been updated in what looks like 30 years, other than a flat screen TV. The beds are not comfortable, the bathroom small with a shower that was less powerful than the drizzling rain outside. The hotel has...More

Thank Kennybax
Response from Muthu-Heritage, General Manager at Muthu Fort Williams HotelResponded 1 October 2018

Dear Kenny, Thank you very much for your feedback, more especially for your kind words about the staff team. I am, however very sorry that your room was not comfortable. You are right in that the Muthu Group has recently taken over the hotel, and...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Bar/Lounge
Free Internet
Breakfast included
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair access
Free High Speed Internet (WiFi)
Pool
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
51
Price range
US$55 - US$191 (Based on Average Rates for a Standard Room)
Formerly known as
The West End Hotel
Also Known As
West End Fort William
,
West End Hotel Fort William
,
Muthu Fort Williams Hotel Fort William, Scotland
Location
United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
51
Price range
US$55 - US$191 (Based on Average Rates for a Standard Room)
Formerly known as
The West End Hotel
Also Known As
West End Fort William
,
West End Hotel Fort William
,
Muthu Fort Williams Hotel Fort William, Scotland
Location
United Kingdom > Scotland > Scottish Highlands > Lochaber > Fort William
Photos
Traveller (92)
Room & Suite (19)
Dining (15)
Business Centre & Event Rooms (1)
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Questions & Answers
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David A
2 May 2017|
Answer
Response from jwelsh0603 | Reviewed this property |
yes David, mainly in the bar area, though I managed to get it in the room as well. hope this helps.
1
Vote
Room Tips
"There are no good rooms"
bobo0807
1 Oct 2018
Read review
"Try to get a view of the loch but avoid room 9"
janeleigh2018
25 Sep 2018
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"Refuse room 5 if it is offered"
JanT_12
13 Sep 2018
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"Do not accept room 33 - most ugly view I have seen"
kim267
29 Aug 2018
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