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Western House Hotel

Expedia.comUS$98*
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#2 of 17 Hotels in Ayr
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$183*
US$98*
Great Deal
US$99*
US$125*
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Western House Hotel
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759 Reviews from our TripAdvisor Community

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Showing 748: English reviews
Paisley, United Kingdom
Reviewed 15 April 2017 via mobile

Our daughter got married here this week and we cannot recommend or praise the hotel highly enough. This is a beautiful and unique venue. We were looked after from the minute we arrived till the minute we left. The actual day was fabulous with the very calm and competent Mary Jane who kept us informed of all the arrangements and...

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Helpful?
Thank rem2226
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning rem2226 Thank you for leaving such a great review. Wonderful to see that your daughter's wedding day was a huge success. I will pass on your fantastic comments to our team. We look forward to welcoming you back to Western House Hotel. Kind regards Gary White Hotel General Manager

Millport, Scotland, United Kingdom
Reviewed 9 April 2017

second visit to this hotel as it is pet friendly. situated right beside Ayr racecourse where you can walk the dog if there is no racing on. Lovely rooms and delicious food. The staff are very friendly and helpful. It is also close to town centre. There are lots of places to visit nearby.

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Helpful?
Thank Sheila B
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Sheila B Thank you for leaving a review on your recent visit to Western House Hotel. Great to see that you enjoyed the service and food and also the local area and attractions. We look forward to seeing you again. Kind regards Gary White Hotel General Manager

Reviewed 5 April 2017 via mobile

This is the second wedding I have been to at this hotel, the first one as part of the bridal party. The staff are so attentive to everyone's needs and the rooms both in the main hotel and the courtyard are stunning. The food in the restaurant is really good and the wedding meals were also excellent. A beautiful setting...

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Helpful?
Thank Jenni H
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Jenni H Thank you for taking the time to leave a review on your recent visit to Western House Hotel. Really pleased to see that you enjoyed your stay again and that you had great food and service throughout. We look forward to seeing you again. Kind regards Gary White Hotel General Manager

south lanarkshire
Reviewed 4 April 2017 via mobile

My husband and I fancied a wee change of scenery. Although Ayr is only an hour drive from home it was still far enough away from the day to day run of the mill. Western House Hotel is a four star hotel which certainly lives up to it's rating. It is situated at Ayr Race Course which can be accessed...

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Helpful?
Thank jinty133
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Jinty133 Thank you for taking the time to review your recent visit to Western House Hotel. I am really pleased to see that you enjoyed the service, food and value that our hotel prides itself upon. We look forward to welcoming you back to Western House. Kind regards Gary White Hotel General Manager

Reviewed 3 April 2017 via mobile

What a lovely stay in a beautiful hotel. The staff were so kind and attentive, food excellent and the rooms are top class. Highly recommend a stay here and we will be back . If your looking for a first class stay this is the place

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Helpful?
Thank Dougie P
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Dougie P Thank you for taking the time to leave a great review on your recent stay at Western House Hotel. I am glad to read that the team have looked after you and that you enjoyed the bedroom and your food. We look forward to welcoming you back to Western House Hotel. Kind regards Gary White Hotel...

Reviewed 29 March 2017 via mobile

I was attending my friends wedding and went to my room about 7pm that evening and found someone else's underwear behind my bathroom door. The staff apologised and had them removed. I don't think my room had been cleaned properly.

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Helpful?
Thank Amanda R
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Amanda R. Firstly i would like to apologise for not responding to your review quicker - i have been on annual leave for a couple of weeks and have only returned this morning. I have asked for a full investigation to be carried out in regards to this incident, which i can assure you is extremely isolated and...

East Ayrshire, United Kingdom
Reviewed 27 March 2017

Our daughter got married on Saturday, what a venue, what a hotel, staff excellent, rooms excellent, bridal suite out of this world looking on to the racecourse ,the weather was perfect sun was shining all weekend, I cannot thank the staff enough they organized everything to perfection a big thank you for making it a perfect day for all the...

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1Thank annie29052015
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Ann and Robbie. Thanks you for leaving a review on your recent stay and your daughter's big day! It's great to see that you we well looked after and enjoyed the food and service provided by the team. We hope to see you again when you're in the vicinity. Kind regards, Gary White Hotel General Manager

Glasgow, United Kingdom
Reviewed 26 March 2017 via mobile

Stayed here for wee break. We try different hotels each month and this has to be the best, by far! Staff extremely attentive and pleasant. Rooms, gorgeous and very clean. Food was amazing for dinner and breakfast. You definitely get value for money here. I could go on and on because we loved staying here so much. There was a...

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Helpful?
1Thank Elaine R
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Elaine and Colin. Thank you for taking the time to leave such an amazing review on your recent stay with us. I am really pleased to see that you enjoyed the food, service and bedroom, and also felt that your stay with us represented excellent value for money. We look forward tow welcoming you back to Western House...

Reviewed 21 March 2017 via mobile

Room was one of the best we have stayed in, large spacious and very clean. Option to ring reception for ice or fresh milk to be delivered was a nice touch as were bath robes and slippers. Decided to eat in hotel resturant,food was excellent as were all members of staff. Will certainly be returning here for another visit.

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1Thank Lynne M
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning Lorraine M Thank you for taking the time to leave such a wonderful review. I am really pleased to see that you appreciated the bedroom, service and food provided during your stay. We hope to see you again in the near future. Kind regards Gary White Hotel General Manager

Long Eaton, United Kingdom
Reviewed 21 March 2017 via mobile

Fab stay and brilliant service. We will be back because its good traditional service from staff who care, take note south of the border. Food is very good and plentiful. Rooms where large and comfortable.

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Helpful?
Thank davephil2016
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning davephil2016 Thank you for leaving a fantastic review on your recent stay with us. Glad to see you enjoyed the hospitality and service from our team and that the bedrooms were comfortable enough for you. We hope to see you when you return North of the border! Kind regards Gary White Hotel General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Jockey Club
The Jockey Club
Cuisines: British, European, Scottish
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
An award-winning 4 Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms. The AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance. ... more   less 

Additional Information about Western House Hotel

Address: Western House 66 Craigie Road, Ayr KA8 0HA, Scotland
Region: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: £61 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Western House Hotel 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Hotel Style:
#4 Family Hotel in Ayr
#4 Business Hotel in Ayr
#7 Romantic Hotel in Ayr
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Questions & Answers

Here's what travellers have asked, with answers from Western House Hotel staff and other travellers.
7 questions
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Questions? Get answers from Western House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not to worry any room was excellent”
Y3197WNpaulh, 17 May 2017 | Read review
“we usually ask for the same room so would not like to comment”
514johng514, 12 May 2017 | Read review
“Courtyard room 311 was fab!”
tigerbrian, 9 May 2017 | Read review
“dogs are accomodated in rooms in the annexes”
sheilab456, 9 Apr 2017 | Read review
“We had room 118 it looked on to the racecourse, but I think all rooms are very good.”
annie29052015, 27 Mar 2017 | Read review
5 of 5
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US$98* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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