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Glad we chose this hotel. Nice room, ongoing construction was NOT a problem. Good breakfast. Airport bus and hop on hop off bus stops right outside. Newly refurbished bath/shower was a little awkward: huge step up, use the grab bars getting in and out.
First visit to Dublin, found this hotel ideal. Room was large, clean and comfortable with a good shower and lovely big thick towels. River view was a bonus! Wonderful buffet breakfast on both mornings. Staff were friendly and helpful and we were not inconvenienced at...More
3 Thank pippikit
Response from Mary M, other at Hilton Garden Inn Dublin Custom HouseResponded 28 January 2018
Thank you for taking the time to send us your feedback following your recent stay and for your very kind words.
Our Guests are our highest priority and we are delighted you enjoyed your visit to Dublin and that you were not affected...More
The staff was wonderful and very helpful. They had suggestions on what to do, where to go and helped us on every level. The hotel location was great and many things were in walking distance. We will definitely stay here again.
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Great location, by the river, with a city bike rental point across the street and the airport bus stop right in front of the hotel.
Walkable distance to the center.
However, I was disappointed by the hotel itself. Bathroom not well cleaned (the pink stains...More
This hotel is nearby the citycentre. Shuttlebus from the Airport stops in front of the hotel. Staff is very good; polite and very helpfull. Facilities are good.
The bar has very comfortable seats in which you can relax after a long day of shopping. Breakfast...More
Avoid this hotel like the plague! My wife and I had the worst experience we’ve ever had in a hotel, IN THIS PLACE! It all began with the renovation issues creating a plumbing stench, which led to the hotel DOWNGRADING our... More
Avoid this hotel like the plague! My wife and I had the worst experience we’ve ever had in a hotel, IN THIS PLACE! It all began with the renovation issues creating a plumbing stench, which led to the hotel DOWNGRADING our room for the trouble. There were WiFi issues as well. The staff at the front desk was awful, as was hotel management. They ended up giving us two free breakfasts and a free night (we were only there 3 days) for the trouble, but it took a call to Hilton’s customer service people to get that! Just trying to help...