They took payment from my credit card straight away at check in never informed me they were going to do that as i wanted to pay with a different card on check out. said they could refund it but after 10 days... Girl at reception was rude saying that she didn't take it.... also never informed there was no housekeeping.. so if i had a complaint they already had my payment..
Reliable, comfortable, home away from home.. Rooms are a great six and are always on point and spotless. Staff are so friendly and accommodating. Would never stay anywhere else when in .Dublin. Great Management... Have stayed in the hotel since 2018, - on more than an dozen occasions and they’ve never let us down. My daughter is often unwell as we are up for medical appointments and they are extremely supportive.
I stayed here for work and rest. I was able to achieve both. All the staff I encountered exuded a warm welcome and always greeted me as we passed by. The Covid-19 precautions were top class. My room was very comfortable and warm. Meals (breakfast and dinner) was served promptly and well-prepared.
Staff were excellent - friendly and knowledgable. Beds and pillows were amazing - comfortable and superking size. It was the best sleep we ever had! Checkin and checkout were easy and speedy. Covid policy obviously in place and working.
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