The House Hotel
Spanish Parade, Latin Quarter, Galway H91X309 Ireland
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Dining (113)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#1 of 2 boutique hotels in Galway
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to the House Hotel, a luxurious boutique hotel located in the heart of Galway City. The House Hotel represents the ideal "Home away from home" with its cosy atmosphere, chic style, excellent facilities and personalised service. Features of the guestrooms include flat screen TV's with internet access, safe and crisp white linen that will guarantee you a comfortable night sleep.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Coffee shop
Taxi service
Baggage storage
Newspaper
24-hour front desk
Dry cleaning
Parking
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Non-smoking hotel
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
166Restaurantswithin 0.3 miles
121Attractionswithin 0.3 miles
Spanish Parade, Latin Quarter, Galway H91X309 Ireland
Getting there
Car HireSee all Galway car hire
1720Reviews23Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Popular mentions
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Most Recent
Very clean comfortable easy walking distance to varied pubs shops and restaurants Special mention to Amy the most helpful and cheery receptionist always answered our many queries with a smile and went out of her way to make sure our stay was memorable
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The staff from the moment we entered were extremely helpful with questions. The location is right off the main shopping street so close to everything. The room was comfortable and clean. The beds were very comfortable. The breakfast had a decent variety. Disliked · Room definitely was in need of remodeling., but as stated above it was very clean. The shower had good water pressure but was tiny and a tad awkward,
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were looking forward to our stay at this hotel but we were disappointed. Our biggest issue was that there was construction going on but we never received notice of it before checking in. The public/shared spaces (outdoor) were not open. There was a makeshift breakfast and (maybe?) bar area but they were awkward and not very useful, especially for a group of 6 to hang out. I know that hotels sometimes have to do construction, but there could have been a free breakfast provided or a small reduction in cost. We did not get what we paid for and it was quite different from what was shown on the hotel's website. The AC did work well and the location was very good. But I think I'll make a different choice if staying in Galway again.
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel needs a lot of help. The staff seemed very inexperienced - it took 25 min to check in with only 2 people in front of me. The response to any question was 'let me ask my colleague.' My room was super hot and when I asked for a fan, they said they didn't have any. I traveled for 2+weeks in Ireland and every hotel had fans. Also, the TV didn't work and the door lock didn't lock. I waited for about 10 min at the breakfast sign that said 'please wait to be seated' for someone to tell me that the breakfast was serve yourself buffet. And although there were about 5 other staff walking around no one else could give me that in info. I ended up checking out early and paying for a night I didn't stay. Strongly encourage to stay somewhere else.
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Date of stay: October 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: The rooms are very hot and if you open windows, they're very noisy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Sonia Konkol, Owner at The House Hotel
Responded 20 Oct 2023
Dear O9824FBclaudias Thank you for taking the time to post a review following your recent stay with us. I am sorry to see that you felt the check in process was slow. While we do not ever want to leave guests waiting, we do also have to allow adequate time and attention to be given to each guest checking in. As we have only one receptionist per shift, this can sometimes lead to a small queue and even some delays, which we do always apologise for on the occasions that it occurs. The Hotel is fully air conditioned, so I am sorry to see you felt your room was too warm, but due to the air conditioning system, we do not keep a supply of fans. Again I apologise for this inconvenience. I am very alarmed to see that you report a broken tv and unlockable door. I would welcome the opportunity to discuss this with you further, as these are extremely grave concerns, but also things that should have been dealt with immediately once reported to our team. As mentioned above I would very much welcome the opportunity to speak to you directly regarding your stay. If you would be willing to, you can contact me via email on operations@thehousehotel.ie I hope that I can look forward to hearing from you Kind Regards Fran Toomey Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel with our tour group. The hotel is in a great location. Nice and quiet but in walking distance to shops and restaurants. The hotel has air conditioning, which we used! The rooms were a good size with comfortable beds and 2 large storage cabinets. One cabinet was a closet for hanging and the other had shelves. The room was on the smaller side but adequate for a couple nights. The staff was friendly and helpful. Unfortunately, the breakfast options were limited, and they had no buffet. I would still recommend this hotel despite the disappointing breakfast.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sonia Konkol, Owner at The House Hotel
Responded 20 Oct 2023
Dear KarenM1_10, Thank you for taking the time to post a review following your recent stay with us. Thank you also for your very kind comments regarding our location, our rooms and our team. They will be delighted to receive such positive feedback! I am sorry that you felt disappointed by the breakfast offering, but you will be delighted to know, we have just launched our new breakfast offering which is indeed buffet-style, so I am sure you will be much more impressed the next time you visit us! Kind Regards Fran Toomey Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel in the heart of The Latin Quarter. Quay Street, with tons of pubs, restaurants and shops, is just around the corner. They offer a full hot breakfast with gluten free options. So many negative reviews that are not warranted. I found it to be wonderful with clean rooms, air conditioning and really great staff. Would definitely come again.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My husband and I stayed here for two nights after driving from the Dublin Airport. We arrived early so left our suitcases check and ventured out for lunch. We were asked if we wanted to include breakfast at a cost of 12 Euros per person and my husband replied no then later told me that when he booked his reservation that it was quoted as 10 Euros per person, so I don’t know what happened there? We were also warned that there might be noise due to ongoing renovations but we didn’t experience any noise at all. We had a nice newly renovated room but my only pet peeve is that there was no outlet in the bathroom for the hairdryer and No mirror in the bedroom! The hotel is centrally located just around the block from the arch of the Latin quarter with the shopping area, restaurants and Pubs. This was a good hotel but the only place that didn’t include breakfast but plenty of places nearby to pick up breakfast.…
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Get the straight answer on the price of breakfast if you choose to get it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Legacy Hotel in the midst of renewal. Despite other (negative) reviews, we found the room nice appointed and quite lovely. Our stay included breakfast. Food was okay, but the serving staff totally disorganized and apparently inexperienced. The Hotel is located in an ideal location for experiencing Galway - just a block or so from the main tourist streets and excellent pubs, but quiet and also located near the fascinating Docks. The Staff were congenial and tried hard to be helpful, but just about everyone we met were new hires. All-in-all a good value, but requires a little patience as they work to get their acts together.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: This Hotel looks to be going through a positive transformation. Is certainly fine for a stay in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sonia Konkol, Owner at The House Hotel
Responded 20 Oct 2023
Dear GHM3909, Thank you for taking the time to review the House Hotel following your stay with us, and thank you also for your very kind comments regarding our location and our rooms. Thank you also for recognizing that, while we do have quite a few new team members at the moment, they are doing their best to be helpful and friendly as they work through their training. I am confident that they will be up to speed in no time at all and providing excellent service to all our guests. We hope that we can look forward to welcoming you back to The House Hotel again in the near future! Kind Regards Fran Toomey Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is good for walking around and exploring Galway and the staff were lovely, but the hotel itself needs some love. Our room felt outdated and small and the bathroom door was barely that --- just a frosted glass panel with two inch gaps on all sides. Seriously. A bathroom should have a door.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sonia Konkol, Owner at The House Hotel
Responded 20 Oct 2023
Dear BlondeAbroad97, Thank you for taking the time to review the House Hotel following your stay with us, and thank you also for your very kind comments regarding our location and our team. I am so sorry to see that you were disappointed with your room and particularly with the bathroom door. Please rest assured that we will take this feedback on board and use it to improve as much as we possible can. Kind Regards Fran Toomey Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Disappointing when the accommodation doesn’t match the online pictures. Room was a decent size but it was very tired and in need of a refresh. The reception area is under construction and the setup for breakfast was very strange. You had to book your allotted time. Staff were friendly and trying their best
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Date of stay: September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sonia Konkol, Owner at The House Hotel
Responded 20 Oct 2023
Dear NellyLouie, Thank you for taking the time to post a review following your recent stay with us. I am sorry to hear that the Hotel did not live up to your expectations and can only apologise for this disappointment. As you have noted, we are in a bit of a transition period at the moment with refurbishment works taking place in different areas of the Hotel. While we are excited to have this work done, it does mean we have to be a bit creative with our breakfast service due to very imited space, hence the time slots. I am so sorry if this seemed a little strange but we are trying our best to navigate. We hope that you might consider returning to us again in the future so that you might enjoy the true breakfast experience when all the refurbishment works are complete. Kind Regards Fran Toomey Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$138 - US$190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the house hotel galway, galway the house hotel, house hotel galway
LOCATION
IrelandWestern IrelandProvince of ConnachtCounty GalwayGalway
NUMBER OF ROOMS
40
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Claim Your ListingTHE HOUSE HOTEL - Updated 2023 Reviews (Galway, Ireland)
Frequently Asked Questions about The House Hotel
Which popular attractions are close to The House Hotel?
Nearby attractions include Pedal Power Galway (0.2 miles), Tribes Tours of Galway (0.3 miles), and Ireland's Smallest Comedy Club (0.1 miles).
What are some of the property amenities at The House Hotel?
Some of the more popular amenities offered include free wifi, breakfast buffet, and room service.
What food & drink options are available at The House Hotel?
Guests can enjoy breakfast during their stay.
Is parking available at The House Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to The House Hotel?
Conveniently located restaurants include Neo, Murphy's Ice Cream, and The Seafood Bar @ Kirwan's.
Is The House Hotel located near the city centre?
Yes, it is 0.5 miles away from the centre of Galway.
Are any cleaning services offered at The House Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The House Hotel?
Many travellers enjoy visiting The Medieval City Walls (0.3 miles), The Lynch Memorial (0.2 miles), and Nora Barnacle House Museum (0.2 miles).
Is The House Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.