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Waterford Castle Hotel & Golf Resort

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Waterford Castle Hotel & Golf Resort
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1,213 Reviews from our TripAdvisor Community

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There are newer reviews for Waterford Castle Hotel & Golf Resort
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Showing 1,184: English reviews
Londonderry, Northern Ireland
Reviewed 12 August 2013

What was good ============ Stayed with my wife and son in the Lodges at the Castle from 4th August until 9th August. The lodges are very good with plenty of space and 3 good sized double bedrooms with ensuites. Living area with dining and kitchen have everything you would need. Travelling back and forward on the ferry which runs 24/7...

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Helpful?
Thank Nigel1972
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review

Dear Reviewer Thank you for taking the time to share your feedback. I was pleased to read of your satisfaction with our lodges and we are indeed grateful for your seal of approval. As I moved through your review I was however disappointed to read of our shortcomings. I appreciate you outlining these issues to us and I will take...

Nice, France
Reviewed 12 August 2013

Great location. Splendid building and grounds. Memorable visit. The restaurant and bar are very good, though breakfast took horribly long one morning, and we had to switch rooms due to A/C noise. There was a bit of a plumbing problem with the shower but otherwise the place was very interesting and enjoyable, and the grounds and golf course a huge...

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Helpful?
Thank Peter L
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review

Dear Reviewer Thank you for posting your recent review. I was delighted to read of your compliments and indeed to learn that is was a memorable visit. I am sorry to hear of the long wait at breakfast and the noise issue and our sincere apologies for this. We have noted your comments and will address them accordingly. We hope...

Carlinville, Illinois
Reviewed 2 August 2013

We stayed here one night as we were traveling through Ireland. Lovely property - the castle was beautiful! Room was very nice - clean and comfortable bed. Had snacks (fruit and cheese platter) and drinks downstairs in in the lounge which was nice. Couple of things that I would suggest - it would be nice for the hotel to provide...

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Helpful?
1Thank Ashley A
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review

Dear Reviewer Thank you for finding the time to share your views. I was delighted to read of your findings and thank you for your compliments. Your points in relation to information in the rooms is well made and rest assured we have identified the need and are giving this our immediate attention. It is reassuring to read that overall...

Reviewed 1 August 2013 via mobile

A beautiful island castle and lovely gardens with a lovely setting and building; sadly without the care and attention deserving of the Price paid! TV old and not working, light bulb out in bath and no window shade in bath as well as other issues tell me the place isn't managed well. A "local" told me its in receivership which...

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Helpful?
1Thank Travelsavi
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review

Dear Reviewer Thank you for sharing your honest opinion. I was disappointed to read of your experience while staying with us and I would like to apologise for letting you down. Yes we are in receivership but I assure you that there is more than ever an element of concern. We are looking forward to the future at Waterford Castle...

Atlanta
Reviewed 31 July 2013

We stayed in the castle for a wedding in July 2013 and had a great experience. Service was excellent, the food was positively outstanding, and the setting couldn't be more idyllic! But keep in mind you are staying in a historic castle, there's no AC, you can hear everything from the hallways and wifi is mostly only available on the...

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2Thank WAOhio
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review

Dear Reviewer Thank you for taking the time to share your feedback. Your review was indeed a pleasure to read and we are much appreciative of your compliments. Our kitchen brigade will be most proud of your comments and to learn that it was one of the best weddings you have been to is a most rewarding accolade. We look...

Reviewed 31 July 2013

Magnificent room with all amenities. Most pleasant and helpful staff especially Irene and Miriam Chef Christine was totally Brilliant with every aspect of one of the best meals I have had! Would definitely return.

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Helpful?
1Thank JeanVerJeanReamon
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review

Dear Reviewer Thank you for taking the time to post your review. We were delighted to read such a glowing review and I will greatly look forward to sharing your comments with all of my colleagues and in particular the people you have mentioned. Thank you for the recognition. We look forward to your return. Kind Regards Derek

Dublin
Reviewed 29 July 2013

We stayed in the lodges and found them to be very suitable for our needs. Everything was clean and working and the lodges were very spacious. The slight downside is that there wasn't a lot to do on the island and we spent a lot of time nipping in and out of Waterford City however this is a small complaint...

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Helpful?
Thank Badback
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review

Dear Reviewer Thank you for finding the time to post your review. We sincerely appreciate your complimentary remarks in regards to the lodge accommodation. I have taken your comment in regards to amenities on the island on board and I assure you that we will look at ways of improving this. I do hope we will have the opportunity to...

Reviewed 25 July 2013

Overall, pretty disappointing. I had heard a lot about this castle hotel on an island, and the property was pretty enough. However, we stayed in one of the lodges, which 1) had bathrooms unstocked with toilet paper, 2) wasn't eligible for room service and 3) had a broken washing machine which lodge employees were unable to try to fix until...

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Helpful?
1Thank IJ M
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review

Dear Reviewer Thank you for taking the time to give us your feedback. I was very disappointed to read of your experience while staying with us and I would like to express my apologies for letting you down. I will be giving your points immediate attention. Our lodges are sold as self catering units and I am afraid we do...

Lytham St Anne's, United Kingdom
Reviewed 24 July 2013

Stayed for two nights for a family wedding. The surroundings were beautiful, the hotel itself was beautiful. Food was excellent and the service and attentiveness of the staff could not be faulted. A once in lifetime experience we will always remember.

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1Thank mrsplank
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review

Dear Reviewer Thank you for finding the time to share your views with us. Your review was most complimentary and we sincerely appreciate the recognition in regards to food and service. To hear Waterford Castle described as a once in a lifetime experience that you will always remember is truly amazing coupled with a reward second to none. We will...

Waterford, Ireland
Reviewed 24 July 2013

Waterford Castle Hotel very kindly allowed our Camera Club to use the grounds for a Retro photo shoot .The staff were so helpful and accommodating even down to lending us a room for hair and make-up. Such a beautiful hotel with lovely grounds and breath taking views. Would definitely recommend this hotel as the perfect place for a getaway. Thank...

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Helpful?
Thank EileenGould
Derek C, General Manager at Waterford Castle Hotel & Golf Resort, responded to this review

Dear Reviewer We were delighted to be able to accommodate your photo shoot and thank you for your acknowledgement and kind feedback. We all look forward to viewing some of shots from the day. Kind Regards Derek

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Amenities

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  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Waterford Castle Hotel & Golf Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A view of the river is breathtaking when waking in the morning.”
Dymphna86, 24 Apr 2017 | Read review
“All rooms are great!”
eurotrav09, 22 Apr 2017 | Read review
“Book WELL in advance!”
josephgU709PE, 10 Apr 2017 | Read review
“The Suir suite is magnificent.”
268terric, 20 Mar 2017 | Read review
“Stay in the castle. Not the lodges.”
AimeeLally, 16 Mar 2017 | Read review
5 of 5