The Botleigh Grange Hotel & Spa
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The Botleigh Grange Hotel & Spa

Chicken Korma
Traveller (484)
Bedroom 29
Room & Suite (159)
Dining (43)

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About

3.0
#1 of 1 hotels in Hedge End
4.1 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.6 of 5 bubbles
Service
3.5 of 5 bubbles
Value
The Botleigh Grange Hotel is a beautiful and unique country house with the charm and character one would expect from a 17th century building. The property is set within 14 acres of mature grounds with its own lake. The bedrooms are spacious and comfortable, with ensuites and a range of amenities. We are located in the South of England, on the edge of the historic village of Botley and only 15 miles from the city of Winchester, with easy access to the M27 and M3 Motorways, a 15-minute drive to Southampton Airport, and a short journey to the port cities of Southampton and Portsmouth. (Enquire about our long-term parking for cruise guests.) Our restaurant offers a range of traditional British fare, pub and grill classics, and our two bars are equipped with popular draft selections. The property’s various function rooms are fully equipped to cater to weddings, conferences, other celebrations and corporate events. Business clients can take advantage of our board room for meetings.
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Property amenities
Free parking
Public wifi
Bar / lounge
Patio
Conference facilities
Banquet room
24-hour security
Baggage storage
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Non-smoking hotel
Outdoor furniture
First aid kit
24-hour check-in
24-hour front desk
Room features
Desk
Housekeeping
Interconnected rooms available
Wardrobe / wardrobe
Private bathrooms
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quiet
Languages Spoken
English, French, Spanish, Italian

Location

Grange Road Hedge End, Hedge End SO30 2GA England
3.0
3.0 of 5 bubbles1,188 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Botleigh Grange Hotel & Spa offers a unique experience, blending nostalgia with a quirky and stylish atmosphere that has been noted by guests. While the hotel receives commendation for its immaculate cleanliness and the professionalism of its attentive staff, some travelers have experienced noise issues and found certain areas to be outdated. Opinions on value for money are divided; some regard it as affordable, while others are less impressed. The ongoing renovation of amenities like the spa and pool, along with the absence of services such as WiFi, has resulted in mixed feedback.
Atmosphere
Eclectic
Rooms
Mixed
Value
Mixed
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Underwhelming

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Detailed Reviews
travelerted wrote a review Feb 2020
Nashville, TN
3.0 of 5 bubbles
Looking at the reviews, we thought this might be a good place to stay the night before our cruise ship left the port of Southampton so we booked a room. It was a very warm day (for the UK) and we weren't surprised that there was no air-conditioning, but we were given a fan that made things work well enough. Our first room we were given had a window view that looked out over a roof that was littered with beer cans and cigarette butts ~ not too attractive. We were given another room that was better as far as the view was concerned but still looked out over a roof. It was not a view of the grounds at all (back of the hotel). The rooms were big but the furniture was very threadbare and needing to be replaced, as well as the carpeting. The halls had the feel of days of glory with a lot of woodwork, stairwells that had the mysterious creaking sounds and giving your imagination some great food for thought.
The staff were all very helpful, and we were able to get a light snack from the bar even though the dining room was closed for the day. The breakfast the following morning was excellent with lots of choices.
It could be a beautiful place with its wealth of history but would need a lot of love, time, and money to restore it to a really wonderful place. The grounds also had a well worn look to them, unfortunately. I think we would try a different spot to stay on our next trip.
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Date of stay: August 2019
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: I think the rooms on the front would give a much better view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew L wrote a review 14 Jul
2.0 of 5 bubbles
Restaurant visit only

The staff were welcoming and friendly.
The food delicious and the wine tasty.
However, the Merot ordered was not in stock, and alternatives presented. We asked if the price was the same as the Merlot, and were told that it was.

When the bill came, we discovered that our wine was £7 more than the £22 we ordered. Added to that, the tap water ordered came in a bottle, at £3.50.

We had enjoyed the meal, and didn't want to make a fuss, but we didn't think it was completely fair. We pointed out the discrepancy, and expected some compromise. This was denied by the well hidden, Nick (assumed) to be the manager, who left his staff to implement his unyielding edict. What a shame! He did his staff out of a decent tip, and the restaurant out of another visit.
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Date of stay: July 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Treat the pricelist for rough guidance only. Hope Nick learns something about how to deal with...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Lucylou wrote a review Jun 2024
3.0 of 5 bubbles
Booked an overnight stay prior to a cruise from Southampton. Looks an imposing old building on first approach via a long driveway, albeit in need of a coat of paint! Reception staff were very friendly and welcoming and we were shown to room 6, a superior room on the first floor overlooking the gardens. Had everything we needed for an overnight stay.

We booked dinner in the restaurant, which was pleasant enough although no atmosphere; not many people dining, and our food went cold very quickly due to the doors left open on a not particularly warm evening!

Breakfast left a lot to be desired. Food served on luke warm plates, again went cold very quickly and was overcooked. The buffet with fruit and other breakfast items was being taken away before we had finished our meal, ridiculous - please address this and do some staff training.

If you're looking for a contemporary hotel this isn't for you. However, there are renovations going on and the staff I'm sure are doing their best.

Overall an ok overnight stay, which suited our purpose and, hopefully, if they can get the dining room sorted it will be a good venue.
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Botleigh Grange, Marketing at The Botleigh Grange Hotel & Spa
Responded 9 Jun 2024
Thank you for your detailed review of your overnight stay with us. We're pleased to hear that you found our reception staff friendly and welcoming and that your room met your needs. However, we apologize for the issues you encountered during dinner and breakfast. Your feedback regarding the lack of atmosphere in the restaurant and the temperature of the food has been noted, and we will address these concerns with our team. We appreciate your understanding regarding the renovations and our staff's efforts. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
monday s wrote a review Jan 2020
Southampton, United Kingdom
1.0 of 5 bubbles
This hotel looks great and is well brochured from the outside, but inside its whole different story. All the rooms are in terrible disrepair with broken fittings, stains, no hot water, mould everwhere and the staff are cold, unfriendly, and hardly smile. Food was terrible and under cooked, bar was over priced and the spar/changing rooms and showers was disgusting. I was booked for 3 days, but I went elsewhere after one night - paid the bill, walked out and did some research. The poor food is explained by the fact that the kitchen was recently awarded a food hygene rating of 1 out of 5. Staff employement reviews are alarming! where it receives an extremely high turnover of staff and 'Indeed' rates the hotel as an employer 1.5 out of 5. And finally to top it all, I then discovered through the Gazette that the Hotel and Spar is under administration, however the same owners and management is in control - simply transferred the assetts to a different company name. This Hotel is in its death throes and really needs to be put out of its misery by the public, who's best advice is not to book any room or spend a single penny at this place.
Read more
Date of stay: January 2020
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katherine wrote a review Jan 2020
Hampshire, United Kingdom
1.0 of 5 bubbles
I attended the same charity ball in November. We were a group of over 180 people all there to enjoy a fun night and raise funds for two local charities. The tickets were not cheap and covered the cost of the food and drinks package. The service provided on the night when things started to go wrong is certainly not worthy of 4 stars. After much prompting and questioning we found out there was a problem with the ovens - this followed starters taking over an hour to be served and still after a further 2 hours no mains and no apology. The response on the night was to extend the bar opening where we could purchase more drinks and a couple of pizzas were supplied. How can a hotel not have a back up plan for when things go wrong? Disappointment is an understatement. Added to which even after the event the follow up and aftercare has been completely unprofessional and to date no refund has been offered. Definitely a case of not caring and not supporting your local community.
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Date of stay: November 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally N wrote a review Jan 2020
Titchfield
1.0 of 5 bubbles
We attended a charity event here of which we paid a small fortune for the 'meal'. The starter eventually arrived which consisted of a slither of smoked salmon and wilting rocket. After a wait of over an hour the mains arrived for some of us, again rubber chicken, which was cold and inedible, not sure what accompanied it as we just left it all. Others didnt get any food at all. Apparently the ovens had broken! The management did not handle the situation at all, and we have never received an apology or an offer of our money back. I am going to ask directly. The charities have also lost out on a substantial amount of money, due to the mis- management of the Botley Grange. I'm not surprised they are under investigation.
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Date of stay: December 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorraine. Southampton wrote a review May 2024
Southampton, United Kingdom
5.0 of 5 bubbles
Absolutely fabulous!
From the booking, to the service, and food quality, EVERYTHING was 5 star.
Our server Nick was professional, but adaptable to light humour towards our group of four. An absolute gentleman. Thank you.
The afternoon tea was delicious and plentiful. Really impressed by the volume of clotted cream for the scones, no stingy portions!
The table was decorated with flowers cut from the garden, a white tablecloth and perfectly clean cutlery, glasses and crockery.
I would highly recommend the venue for afternoon tea, and made even sweeter by the purchase of a Groupon voucher that made the visit totally affordable as a treat for those who like to lunch out.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: You will not be disappointed! Lovely setting.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Botleigh Grange, Marketing at The Botleigh Grange Hotel & Spa
Responded 9 Jun 2024
Thank you for the fabulous review of our afternoon tea at Botleigh Grange! We're delighted you enjoyed every aspect, from booking to service and food quality. Nick is wonderful, and we're thrilled you appreciated his professionalism and humor. Thanks for recommending us, and we hope to welcome you back soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Richard H wrote a review Dec 2023
Southampton, United Kingdom
5.0 of 5 bubbles
We booked the hotel for my 60th birthday party with 40 guests. With most of the guests being local, the hotel offered the perfect venue plus a great value room rate for those travelling from further afield.

In the run up to the party all of our queries and requests were handled quickly and professionally by Tracey. Her willingness to meet us on site; usually at a moment’s notice, was really helpful.

Nick and his team who were on duty for the party were fantastic and couldn’t have done anything else to make our guests feel more welcome and looked after throughout the evening.

The buffet was superb. Without exception, everybody loved it. The boxing up of the food later in the evening was a lovely touch and, given the lack of any leftovers, certainly went down well.

The impromptu ghost tour for the “kids” (and a few adult interlopers!) was really appreciated. I’m only sorry I missed it!

Our guests who stayed at the hotel were very complimentary about the rooms and the included breakfast.

It’s still relatively early days for the hotel’s much-anticipated relaunch, but based on our experience, they are well on their way and deserve every success as they open up more of the rooms and facilities in 2024.

If you’re looking for a venue with bags of character and a team who will look after your every need, then look no further than The Botleigh Grange.
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Date of stay: December 2023Trip type: Travelled with friends
Room Tip: Lots of free, on site parking. If travelling by train, Hedge End Station is a short taxi ride away.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Botleigh Grange Hotel, Other at The Botleigh Grange Hotel & Spa
Responded 17 Feb 2024
Thank you for choosing The Botleigh Grange for your 60th birthday celebration! We're delighted to hear that you and your guests had a wonderful time. From Tracey's excellent service to Nick and his team's attentive care during the party, we're thrilled to have made your event special. We're glad everyone enjoyed the buffet and accommodations, and we look forward to welcoming you back as we continue our relaunch. Thank you for your kind words and recommendation!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ellie L wrote a review Jun 2023
5.0 of 5 bubbles
We had travelled down from Cumbria to meet family on the South Coast, so location and value for money were the chief considerations.

If we had gone on the reviews we might not have booked!

It has very recently been taken over by the Excelsior Hotel group who have immediately invested in the hotel.

Got to meet some of the new management team and new cook. They shared their insights for exciting plans for the hotel.

Can only say we have high standards as we are B& B hosts ourselves...our room, facing the front of the hotel was immaculate. The decor was in keeping with the style of a country house.

It was fresh, bed extreemly comfortable, shower was powerful and responsive.

Room was spacious.

The bar was well stocked and very characterful.

We met our Grandson and family out in the garden. It was tidy.

All of the services are not up and running yet, I gave the 5 stars because the staff were very helpful, attentive and the atmosphere was very relaxing.

I shall be returning and will be looking to hold future events from here.

I'm happy to recommend for travellers and corporates, cruise ship passengers. So much better value for money than the chain hotels in Southampton.
Read more
Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Not all the services are up and running, but if you want quiet, comfy, value for money stay with...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DL S wrote a review Nov 2023
5.0 of 5 bubbles
OK, the hotel uis currently undergoing refurbishment. Spa and pool are closed and lifts weren’t working. We were only staying one night. Although our room was on first floor the staff here couldn’t do enough to help with any luggage we had. The room itself was big, roomy and we slept well in the most comfortable of beds. Evening meal was lovely and despite breakfast being interrupted by a fire alarm we were offered a fresh breakfast to replace the one that was cold. The staff here are young, but very professional and friendly. What was so nice was that we’d been involved in a motorway crash prior to arrival. Reception staff could not do enough to ensure we were ok, even bringing complimentary hot drinks to our room. The hotel is clean and set in the most tranquil grounds. It’s not perfect, but nothing ever is. The owners should be very proud of the staff that work here. Will definitely stay here again.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Botleigh Grange Hotel, Other at The Botleigh Grange Hotel & Spa
Responded 17 Feb 2024
Thank you for your feedback! We're glad you enjoyed your stay despite the ongoing refurbishments. Our staff strives to provide excellent service, and we're pleased they could assist with your luggage and ensure your comfort, especially after the motorway crash. We're delighted you found your room spacious and comfortable, and that you enjoyed your evening meal despite the interruption during breakfast. Your kind words about our young and friendly staff mean a lot to us. We appreciate your understanding and look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
B15MBC asked a question Jan 2020
Newcastle upon Tyne, United Kingdom2 contributions
Why is TripAdvisor still advertising Botleigh Grange when it has been closed due to poor hygiene etc etc?
Answer from monday s
Southampton, United Kingdom92 contributions97 helpful votes
..........Update from last answer, the hotel has finally been closed down by the administrators and not taking bookings. In the meantime a new buyer is being sought. One potential buyer has proposed to honour all wedding bookings, but will not honour the rooms booked for guests. I've no doubt the hotel will be bought, but it'll take a brave soul to try it under new ownership.
john asked a question Jan 2020
Eastleigh, United Kingdom21 contributions18 helpful votes
Has this hotel closed down?
Answer from B15MBC
Newcastle upon Tyne, United Kingdom2 contributions
I don't know if it has closed. But we had an appalling experience in August 2019. No liquor Licence. Food/breakfast grim. Bride and Groom brawling in bar. I could go on
Answer from Benson605089
england57 contributions46 helpful votes
This hotel is not as it was in 1969 . It’s had the life sucked out of it by best western. Then sold on in the last year. It makes money by holding proms hence chairs in the lake and crowd control barriers laying around the front of hotel. Not even put away between events. There were bottles laying around the gardens glasses and rubbish. The place is a tip. The grounds are a disgrace. The beds a stained old and worn out. Room furnishings, old faded tiered and broken. The food served st breakfast was shocking. Tea kept hot in flask . This is not a cheap night away. Shut it down
146rachel asked a question Jun 2017
London, United Kingdom20 contributions16 helpful votes
do you have to pay to use just the swimming pool?
Answer from Sam H
Ipswich, United Kingdom277 contributions54 helpful votes
It's free to use if you're a guest.
Trevor B asked a question Aug 2016
Portsmouth, United Kingdom6 contributions
is it ok for small mobility scooter to get access to the dinning room
Answer from Alison P
St Austell, United Kingdom11 contributions8 helpful votes
Yes I would think so, the dining room was on the ground floor near reception.
Andrew L wrote a tip 14 Jul
2 contributions
2.0 of 5 bubbles
"Treat the pricelist for rough guidance only. Hope Nick learns something about how to deal with customers, before he does too much damage."
Read full review
Sarah P wrote a tip 1 Jul
Southampton, United Kingdom44 contributions41 helpful votes
4.0 of 5 bubbles
"Don’t ask for room 46 as there is no mirror in the bathroom"
Read full review
Mummy932 wrote a tip Jun 2024
Southampton, United Kingdom43 contributions17 helpful votes
1.0 of 5 bubbles
"Do NOT eat here."
Read full review
Andy55 wrote a tip Jun 2024
Dagenham, United Kingdom50 contributions23 helpful votes
3.0 of 5 bubbles
"Just be aware the breakfast was chaotic and there weren’t that many people there so how they would cope if full I don’t know"
Read full review
Mark S wrote a tip Jun 2024
Seaview, United Kingdom2 contributions
3.0 of 5 bubbles
"You need to be creative..."
Read full review
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PRICE RANGE
£87 - £129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
legacy botleigh grange hotel, legacy botleigh grange southampton
FORMERLY KNOWN AS
The Legacy Botleigh Grange Hotel
LOCATION
United KingdomEnglandHampshireHedge End
NUMBER OF ROOMS
56
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE BOTLEIGH GRANGE HOTEL & SPA - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about The Botleigh Grange Hotel & Spa
Which popular attractions are close to The Botleigh Grange Hotel & Spa?
Nearby attractions include Play Shack Hedge End (0.5 miles) and Berry Theatre (0.4 miles).
What are some of the property amenities at The Botleigh Grange Hotel & Spa?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at The Botleigh Grange Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Botleigh Grange Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Botleigh Grange Hotel & Spa?
Conveniently located restaurants include Barleycorn, Spring Tides, and Hard Wok Kafe.
Is The Botleigh Grange Hotel & Spa located near the city centre?
Yes, it is 0.6 miles away from the centre of Hedge End.
Does The Botleigh Grange Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Botleigh Grange Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to The Botleigh Grange Hotel & Spa?
Many travellers enjoy visiting Bishop's Waltham Palace (4.0 miles), Holy Rood Church (5.0 miles), and Bargate (5.0 miles).
Does The Botleigh Grange Hotel & Spa have any great views?
Yes, guests often enjoy the park view available here.
Is The Botleigh Grange Hotel & Spa accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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