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Overview
  • Excellent0%
  • Very good0%
  • Average30%
  • Poor50%
  • Terrible20%
1 Apr 2018
“Budget Accommodation”
11 Apr 2018
“Excellent value and spotlessly clean”
AMENITIES
Non-Smoking Rooms
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (10)
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1 - 5 of 9 reviews
Reviewed 11 April 2018

For $59 what do some people expect? The Taj Mahal? I was exceedingly happy with both the price and location, and while the décor in my room was of genuine '60s vintage, excepting the flat-screen TV, I was perfectly happy with it. I couldn't fault...More

Thank Jon L
Response from Goodstone2015, Guest Relations Manager at Somerset HotelResponded 12 April 2018

Thank You so much Jon for the review - greatly appreciated

Reviewed 2 April 2018

Clean and comfortable, although could do with some repairs, like some of the wallpaper coming off the walls, not a lot though. However for $59 per night was perfect for our budget. Great Chinese Restaurant down the road.

Thank Chez J
Response from Goodstone2015, Guest Relations Manager at Somerset HotelResponded 3 April 2018

Thank you for reviewing - we are doing some repairs on the rooms as we speak. We appreciate the feedback

Reviewed 23 January 2018

Stayed two nights. This is a budget hotel so get what you pay for. I found it easy to get to from Burnie and the staff friendly. This hotel does not have a Bistro the nearest one a couple of ks away. There are a...More

Thank Anthony J
Response from Goodstone2015, Guest Relations Manager at Somerset HotelResponded 28 January 2018

Thanks for the review Anthony.

Reviewed 7 April 2016

We booked through website. Website was not up todate (out by a couple years). Whilst unpacking car, people were looking in our car. Room smelt damp and horrible. It was chilly so I checked out heater, hadn't been test and tagged wince 2011. We didn't...More

Thank Di C
Response from Goodstone2015, Guest Relations Manager at Somerset HotelResponded 20 April 2016

We are very sorry that your experience was unpleasant. We will certainly have all your comments looked into and addressed. The Somerset is definitely budget accommodation, but that in no way means in should not be clean and properly maintained. We thank you for your...More

Reviewed 15 July 2015 via mobile

We booked through a web site which said restaurant down stairs. No restaurant!! The room was upstairs and every second floor board creaked so every time someone walked past our room we woke up. The wall paper was falling off the walls in our room....More

Thank Myhoneyfamily
Response from GoodstoneGroup, Owner at Somerset HotelResponded 25 September 2015

Sorry for your unpleasant visit - will find the website with the outdated info ASAP, and will ensure management are advised out the cob webs. thank you

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About
Amenities
Top amenities
Bar/Lounge
Room amenities
Refrigerator in room
Things to do
Bar/Lounge
Details
Price range
US$42 - US$55 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$42 - US$55 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
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