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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
The New County Hotel is a Grade II listed building, located 2 minutes walk from Historic Gloucester Docks. Other attractions nearby are Kingsholm Rugby Stadium, Gloucester Cathedral, Gloucester Royal Hospital, The Quays Outlet Village & we are right in the town centre. Please note the kitchen is currently closed.
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This is the worst experience I have ever had in my life 50 years of staying in hotels and nothing prepared me for a experience like this PLEASE AVOID THIS HOTEL Was shown to my room and TV was broken ,So I asked to be moved It was late at night, so I got settled popped the tv on and started to fall asleep Was woken up by a buzzing sound , turned the lights on and never seen anything like it in my life 100s of flies all over the room Dead , half dead and flying around I went down stairs to complain and say i will be leaving and would like a refund I was told aggressively by the staff that maybe I left food out , and sometimes flies going that room They offered me some fly spray I asked for a refund and they said no refunds you booked the room I would not leave with out my money back and they rang the police saying I would not leave Police arrived seen the room and told me to report them to environmental health and was so sympathetic towards me Staff frightened me and I have never felt so scared in my life and upset Never got a refund they point blank refused and said it’s only a few flies But there was over 100 As I packed in a hurry I left my perfume there , I went back asked for my £100 perfume back and they had stolen it and said it’s not in the room I have sent the photos to environmental health , And they will be taking it further Awful staff , WORST HOTEL I HAVE EVER BEEN IN…
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very comfortable room, had great facilities (kettle, microwave, fridge) and a lovely en suite. Staff were incredible, super friendly, helped with everything I needed help with and always seemed to go a step further than needed. Location was perfect too, easy to get to sgope etc. Definitely staying here again.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Well what can I say! Perfect place to stay if you’re on a business trip away. It has everything you need a fridge, microwave, And a tea & coffee station. I stayed here for 3 nights and it was just what I needed. Housekeeping came in everyday and gave a service, they were lovely and polite. The receptionists on duty were always smiling and helpful. I will be back again soon.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was one of the best hotels I’ve ever been to no joke. The receptionist was extremely helpful and friendly and made us feel very comfortable during our visit. We will definitely visit again! The rooms were clean and the beds were very comfortable. Thank you for such a wonderful stay.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff is incredibly nice and accommodating. The rooms were clean and were stocked with tea, biscuits, and coffee. Any issues were handled immediately and it was a perfect hotel for my first trip to the UK. Would highly recommend staying here.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I highly recommend this hotel. The staff are incredibly friendly and helpful. Nothing is too much of a job. My room I stayed in was lovely. The room was tidy and clean. The bed was unbelievably comfortable, one of the best nights sleep I’ve had in a long time. Definitely will be returning and recommending.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amazing Hotel with a great venture of history. Original building with very minimal changes made. I cannot fault the staff at all! Very competent and happy to help with anything. Biscuits and tea and coffee in the rooms too with fridge and microwave!
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Love this hotel. The rooms are warm and comfortable and include a fridge, microwave, crockery and cutlery. The staff are friendly and helpful. It’s in a great location in the city centre. Only negative is it doesn’t have its own parking but there are car parks just behind it.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip:The car parks behind the ho5el are small and fill up quickly - there are two so check you are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not recommended. Bad is not the word to describe the stay. Don't bother complaining , I saw one guest trying to do that . The reception staff had to ring another premises to speak to someone in charge. The resultant rebuttal to the complaining guest was not warranted. I tried to intervene but it fell on deaf ears. Try a proper brand hotel instead of these cowboys 🤠
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Date of stay: January 2024
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This,should be a 1 star hotel and that's being generous. Dilapidated , smelly carpets , worn out furnishings. Room was musty and not cleaned properly. Reception did not appreciate being told the room needed a clean . There's a reason it's not a branded hotel because it's,do run down .
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Date of stay: October 2023
Location
Trip type: Travelled with family
Room Tip:Find parking first
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
£35 - £71 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gloucester best western, new county hotel gloucester
LOCATION
United KingdomEnglandCotswoldsGloucester
NUMBER OF ROOMS
57
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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