The New Inn
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The New Inn

Traveller (533)
view of the courtyard
Room & Suite (138)
A good pie!
Dining (61)

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About

3.5
#16 of 26 hotels in Gloucester
4.4 of 5 bubbles
Location
3.5 of 5 bubbles
Cleanliness
3.6 of 5 bubbles
Service
3.6 of 5 bubbles
Value
In the heart of Gloucester, the 15th-century New Inn features a medieval courtyard, real ale pub and free Wi-Fi. There is also a traditional restaurant with period features. Beautifully restored, The New Inn Hotel offers cosy rooms with exposed beams and original features. All rooms have an en suite bathroom, tea and coffee facilities and a TV. The Pilgrims Restaurant serves a traditional British menu during the week and a 4 meat carvery on a sunday, all within in charming surroundings. The New Inn has 3 bars, including the award-winning Real Ale Bar, offering up to 6 cask ales. There is also a coffee shop with homemade cakes and speciality teas. The ancient courtyard has galleries on all sides, and the historical building was used by pilgrims visiting Gloucester Cathedral, which is just 350 yards away. East Gate Shopping Centre is just 2 minutes’ walk away, and Gloucester Railway Station is a 5-minute walk.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Darts
Evening entertainment
Highchairs available
Baggage storage
Non-smoking hotel
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kids' meals
Outdoor dining area
Karaoke
Outdoor furniture
Shared lounge / TV area
Room features
Desk
Housekeeping
Seating area
Wardrobe / wardrobe
Coffee / tea maker
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Quirky Hotels
Mid-range
Languages Spoken
English

Location

16 Northgate Street, Gloucester GL1 1SF England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Bristol Airport
38.9 mi
See all flights
Birmingham Intl Airport
45.8 mi
See all flights
906Reviews10Q+A100Room tips

Reviews
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Detailed Reviews
Jeanette T wrote a review Feb 2020
Nuneaton, United Kingdom77 contributions22 helpful votes
3.0 of 5 bubbles
Booked a really good deal so in fairness well worth the money paid but there are so many things wrong with the stay. Started off badly when no reply received from contact through the website via email, so had to phone the hotel direct. First night of the stay no heating but after getting it sorted the next day realised that it had been turn off because the temperature gauge was faulty and when turned on belted out so much heat we nearly passed out so had to turn off fully ourselves. Problems with temperature on shower either way too hot or freezing, luckily only a dribble of water so not too much damaged. Website stated toiletries provided but apparently they now only supply shower gel.. please amend your website as I like most expected gel, soap and shampoo as a minimum , also the hairdryer is one of those plugged into the bathroom so completely useless. Decoration and furniture needs more than a little TLC and so many of the light bulbs needed replacing it was untrue. Stairs are on the outside of the building so be really careful when wet especially when carrying a suitcase. Breakfast at £9.50 was really quite expensive as there wasn't a great selection for continental and certainly not the best quality sausage on the cooked and why would any decent chef put nearly burn saute potatoes on a plated breakfast? To be honest if it hadn't been included in the deal we wouldn't have returned for the second morning.
On the plus side the whole building is just amazing, you can really see the 1600 building and the setting around the original courtyard is just amazing. Helen (I think that's correct), breakfast waitress and receptionist was just great, really helpful and so friendly, worth her weight in gold and improved our enjoyment greatly. Room was spoltless, bed really comfortable and towels really good quality so the lack of attention to detail with the paint splashes on both furniture and walls are a real let down.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sunseeker0808 wrote a review Jul 2021
Newport, United Kingdom46 contributions70 helpful votes
4.0 of 5 bubbles
We booked the New Inn for a night stay for it location and history . After parking our car in the nearby car park and being checked in by a friendly young man, who showed us where everything was and reassured us that the car parking charge was £6 for 24hrs as it was a bit confusing at the car park itself.

When we got to our room we found it to be clean and basic, there was a kettle with plenty of tea and coffee but could do with extra milk, especially as there is no staff after a certain time the bathroom was clean although there was no toiletries but expect that was due to the pandemic. We also found the bed to be really comfortable .

We did manage to have a drink in the courtyard in the evening but no food was being served . The hotel itself is only a 10min walk from the quays , where there is plenty of bars and restaurants as well as designer shops .

After a comfortable night sleep, although we did take ear plugs after seeing reviews about the seagulls on here . We went down for breakfast, where there was cereal, pastries, yogurt and then a choice of cooked breakfast, which was freshly cooked .

We would only be to happy to stay here again, especially when things go back to normal and we can see the New Inn as it should be .
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Date of stay: July 2021
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A8115XMJulie wrote a review Jan 2022
Penarth, United Kingdom267 contributions152 helpful votes
3.0 of 5 bubbles
Booked for New Year, two nights, location is very central, our room on the second floor was spacious, plenty of room, storage and sockets, room was modern and clean with tea/coffee facilities, also had hair dryer and clean towels both mornings.
The shower on first morning was scalding hot, second morning no water, we were told water heater had gone off during the night. Guess that’s an issue with such an old building.
Rooms are accessed via two flights of steps, second flight narrow so I’d take that into consideration if you have mobility issues.
The building and courtyard are full of old world charm and age but both reception/dining and pub could do with sprucing up and deep clean.
Breakfast was included in the price we paid and we had no complaints hot and plenty of choice from full English, toast, yogurt, fruit, croissants, juice, tea and coffee.
We were disappointed though, on returning to hotel at 9.30pm on New Year’s Day and entering the pub to be told rather abruptly to leave as closing by female member of staff, manners cost nothing and it was not pleasant.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JuneBug1939 wrote a review Sept 2020
Weston super Mare, United Kingdom4,670 contributions633 helpful votes
+1
5.0 of 5 bubbles
Three of us came here for lunch and at last they were taking bookings for non-residents' lunches. Hurrah! Such a lovely mediaeval coaching inn, fabulous surroundings and atmosphere. Absolutely lovely staff, all wearing masks, all very helpful. I caught my hand in the toilet door and they rushed to supply a medical wipe and sticking plaster (with an extra one for luck). But before that we had our lunch. One companion had fish n chips with peas, my daughter had the veggie option which was an enormous doorstep of bread with tuna mayonnaise filling and the trimmings including chips, and I had the Cajun chicken, chips and peas. My [;ate was so overwhelming that I had to ask for a doggy bag (actually a plastic box instead of the usual cardboard thing). Tea and coffee also excellent! Wonderful place. The toilets are clean, too! All the usual precautions are taken including track & trace and hand sanitizers everywhere. Such a lovely visit!
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Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rob l wrote a review Feb 2020
Herefordshire, United Kingdom11 contributions27 helpful votes
4.0 of 5 bubbles
Had an enjoyable stay here recently.
The room was cozy although the pistachio shell on the floor wasn't welcoming.
There was someone moving an industrial size bin outside about 4am but managed to get back to sleep.
Nice bar reasonably priced.
Breakfast was nice and great value and they changed the dates of our stay twice without any penalties due to the recent storms.
Would recommend but not more than a night or two.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeremy wrote a review Sept 2021
Milton Keynes, United Kingdom3 contributions3 helpful votes
2.0 of 5 bubbles
You expect there to be some compromises when such a beautiful ancient building is used as a hotel but there is no excuse for poor maintenance and unsatisfactory plumbing. the skeleton staff were enthusiastic and helpful. They replaced the faulty kettle and the broken light bulb and fixed the loose toilet seat in our room. There's nothing they could do however, about the intermittent water supply in the bathroom: at peak times like morning and evening when everybody wants water, hot and cold supplies in my room came and went seemingly arbitrarily, often drying up altogether. At no time was there ever a flow consistent enough to run a shower with a steady temperature. How can they advertise a room as having an ensuite bath and shower and then not provide water?
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Date of stay: September 2021
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Avoid rooms on the top floor. Plumbing problem is worst there.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
paul M wrote a review Sept 2020
Cardiff, United Kingdom97 contributions12 helpful votes
5.0 of 5 bubbles
We travelled here for a day out in Gloucester with friends and chose the New Inn because of its excellent location in the centre of town. The building itself is a beautiful example of Tudor architecture with an open gallery above the courtyard.Our room was basic but very clean with really comfortable beds. The bathroom was surprisingly modern and of a good standard having a bath and shower. The staff are all really friendly and couldn't do enough for us under difficult circumstances due to covid. I would love to return when it has all settled down and enjoy this beautiful place again.
Check in was easy and we were given our rooms much earlier than expected. Some beers at the bar were also discounted during their happy hour
Would definitely return here.
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda T wrote a review Sept 2020
Heywood, United Kingdom26 contributions3 helpful votes
3.0 of 5 bubbles
We decided to stay here because of its central location and because of its quirky look. Staff are very friendly and helpful and check in was quick, had a problem with the toilet in our room and it was sorted quickly. Our room was at the back of the hotel so quiet at night. The bathroom looked modern and quite new, the room and curtains were decorated nicely, plenty of storage for belongings, bed quite comfortable and it was clean. I think the flooring in the bedroom would have been better with the same wood laminate in the bathroom as the carpet did look dated. The Tudor windows don’t allow much air in the bedroom, which would be a problem in hot weather and you would definitely need a fan in the room. I loved the fact that this building has so much history but the whole building is in need of an update inside, especially the carpets. The restaurant was only serving breakfast due to the pandemic, we ate elsewhere as the room was very dark and dingy and did smell musty, again in need of brightening up and modernising. The bar was only open until 8pm and again in need of some tlc. I really hope that this hotel can survive COVID 19 and the problems it must be bringing, it would be nice to return in the future and see that it has kept its Tudor features but also been brightened up.
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Date of stay: September 2020
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carolyn C wrote a review Jul 2022
Jersey, United Kingdom16 contributions5 helpful votes
+1
1.0 of 5 bubbles
This place has great potential with all that it has to offer but the current owners have neglected it.

While it boasted air con in some rooms i would be worried it was not properly maintained.

On arrival it wasn’t clear where we check in as there was a pub on one side of the courtyard and what appeared to be an empty room on the other.

Once we were given our keys we went yo our rooms, the corridors smelt of mould or cats wee.

The dirt and dust everywhere in the bedroom holes in the side of the floors and the windows needing a good clean.

You stuck to the carpet in the bedrooms so you had to keep your shoes on, the shower was just for show as the water just trickled out.

The bed did not have a mattress protector and was screwed to the wall.

The overall experience was something else when staying here. Would not go back and would recommend you dont take children.
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Date of stay: July 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Room Tip: Give this one a miss
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
k s wrote a review Oct 2020
Dore, United Kingdom368 contributions63 helpful votes
3.0 of 5 bubbles
Didn’t arrive until 9pm and the bar closed at 6pm. No ones fault but due to Covid - the manager hung around to wait for us and came to meet us when we parked. Extremely friendly and helpful. No parking but kings walk car park behind the hotel was good value and felt safe to leave car overnight. Hotel is a genuine Tudor inn so has all the things associated with that - narrow stairs, sloping floors, damp walls. It has been tried to update and modernise as far as you can with a grade 1 listed building. So if you are looking for a modern hotel certainly not for you- but clean comfortable and easy to imagine life 500 years ago . Breakfast very good and vegetarian option available . Very central to explore Gloucester.
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andy M asked a question May 2021
Grimsby, United Kingdom
do you accept dogs for an overnight stay
JuneBug1939 asked a question Sept 2020
Weston super Mare, United Kingdom4,670 contributions633 helpful votes
We are coming to Gloucester for the day on Wednesday. Are you serving lunch to non-residents yet?
kerrey asked a question Dec 2018
Walsall, United Kingdom47 contributions29 helpful votes
hi can you tell me how close this is to the shopping centre and docks to walk.
Answer from ew6460
Carmarthenshire, United Kingdom301 contributions187 helpful votes
yes agreed a nice 10 minute stroll to docs & shopping centre from new inn
VictoriaUKUSA asked a question Oct 2017
Gloucestershire, United Kingdom27 contributions16 helpful votes
What is the earliest time you can arrive?
Answer from Tony D
12 contributions
2 pm but you can leave any luggage earlier
Companion45709518051 wrote a tip 11 May
4 contributions
2.0 of 5 bubbles
"Avoid on karaoke nights unless you plan to join in and stay late, or not sleep until about 2 am!"
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G07 wrote a tip Apr 2024
London, United Kingdom398 contributions156 helpful votes
5.0 of 5 bubbles
"Park in Kings Walk car park but drop your luggage off in the service area to the back of the inn first to avoid having to carry it there. Bangkok Canteen The Fountain inn "
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Jonno & Tracko on tour wrote a tip Apr 2024
Newport, United Kingdom8,124 contributions646 helpful votes
4.0 of 5 bubbles
"Steep stairs to the top floor"
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I dream of sun & sea wrote a tip Feb 2024
United Kingdom12 contributions10 helpful votes
1.0 of 5 bubbles
"Try a chain hotel next time , read the reviews "
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Jet00422482919 wrote a tip Jan 2024
2 contributions
5.0 of 5 bubbles
"Parking is right next door"
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Not the right property for you?
There are more places to choose from in the Gloucester area.
PRICE RANGE
£54 - £79 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
new hotel gloucester
LOCATION
United KingdomEnglandCotswoldsGloucester
NUMBER OF ROOMS
36
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE NEW INN - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about The New Inn
Which popular attractions are close to The New Inn?
Nearby attractions include VRXPERIENCE (0.2 miles), Gloucester Cathedral (0.1 miles), and Trapped Escape Rooms (0.1 miles).
What are some of the property amenities at The New Inn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The New Inn?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at The New Inn?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The New Inn?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The New Inn?
Conveniently located restaurants include Bangkok Canteen, Anatolian Palace Gloucester, and The Chamwell Cafe.
Is The New Inn located near the city centre?
Yes, it is 0.07 miles away from the centre of Gloucester.
Are there any historical sites close to The New Inn?
Many travellers enjoy visiting Blackfriars (0.2 miles), Llanthony Secunda Priory (0.7 miles), and Eastgate Viewing Chamber (0.2 miles).
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