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Pentahotel Derby

Locomotive Way Pride Park, Derby DE24 8PU England
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Traveller (279)
Room & Suite (67)
Dining (36)

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About

#14 of 31 hotels in Derby
Location
Cleanliness
Service
Value
From a perfect position in Pride Park, pentahotel Derby is a gateway to Derby’s business district and all the city’s attractions. Step inside and experience a hotel that’s proud to be different. Our pentalounge - part hotel reception, part cool club – is the heart of penta: a friendly chill-out zone, designed by Italian architectural maestro Mattheo Thun. Your only problem will be wanting to extend your stay! Pentahotels has a strict no smoking policy in our non-smoking rooms. If you choose to smoke in these rooms, you will be subject to incur a fine of up to 250 GBP
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Highchairs available
Taxi service
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Umbrella
24-hour front desk
Express check-in / check-out
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Room features
Blackout curtains
Soundproof rooms
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Seating area
Sofa
Telephone
Bottled water
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English
2,256Reviews20Q+A86Room tips

Reviews
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Steph W wrote a review Mar 2024
Cardiff, United Kingdom12 contributions1 helpful vote
A little gem. Clean, comfortable and quiet. Breakfast was excellent in terms of quality and quantity. Lovely atmosphere in the bar an restaurant area. Staff were fantastic, genuinely seemed to care about us enjoying our stay. As I was going with my Mum, I asked for rooms near to each other and this request was accommodated. I would love to return.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pentahotel Derby
Responded 4 weeks ago
Dear Steph, Thank you for such a positive review. We're thrilled to hear that you found our hotel to be a clean, comfortable, and quiet sanctuary. It's wonderful to know that our breakfast delighted you both in quality and variety. We're also glad that the lively atmosphere of our bar and restaurant added to the enjoyment of your stay. Our team is committed to providing exceptional service, and we're grateful that their efforts made a positive impact on your experience. We appreciate your acknowledgment of their genuine care and are pleased we could accommodate your request for nearby rooms. We look forward to seeing you again. Best regards, Ashley Bond, Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ravinder wrote a review Mar 2024
Liverpool, United Kingdom7 contributions2 helpful votes
+1
Went to a gig last night in Derby arena, made sense to stay overnight local . We chose pentahotel,A great move. Well priced,great staff,clean room,great free WiFi and a fantastic bar and restaurant. If your thinking of booking, just do it It's great value for money. Breakfast was brilliant 👏 thanks pentahotel for a great stay.
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Date of stay: March 2024Trip type: Travelled with friends
Room Tip: Please remember parking is £5 For residents
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pentahotel Derby
Responded 4 Mar 2024
Dear Guest, Thank you for reviewing your recent experience. We're thrilled to hear that our clean rooms, complimentary WiFi, and the vibrant atmosphere in our bar and restaurant contributed to a memorable stay. Our team is dedicated to providing a cozy and modern environment, so it's gratifying to know this was reflected in your visit. We're also delighted that our breakfast buffet was able to kickstart your day on a high note, offering a variety of options to suit all tastes. We hope to welcome you back to Pentahotel Derby in the future. Best regards. Natasha.Brumby, Guest Service Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travel65765841735 wrote a review Mar 2024
3 contributions
We traveled here on 29th of Feb for a business trip and stayed for the night. Kelis was at reception and offered the best service possible. She gave us nice quiet room on the top floor and helped us with all our requests. She made sure we were taken care of. The rooms were spacious and clean.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pentahotel Derby
Responded 4 Mar 2024
Dear Guest, Thank you for letting us know that you enjoyed your stay. It's fantastic to hear that Kelis provided you with outstanding service at reception and accommodated your request for a quiet room on the top floor. We always strive to offer our guests a serene environment, especially when they're looking to unwind after a busy day. It's also wonderful to know that you found the room spacious and clean; our housekeeping team works diligently to maintain our stringent cleaning procedures to ensure a comfortable stay for all our guests. We all look forward to seeing you again in the future. Best regards, Natasha.Brumby, Guest Service Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gemma J wrote a review Feb 2024
5 contributions2 helpful votes
Great facilities, room was clean and well presented. Bar area cosy with great selection of drinks. Breakfast definitely more than expected for a self serve! This hotel was booked for me by my employer but I would definitely visit again on a personal basis.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pentahotel Derby
Responded 25 Feb 2024
Dear Gemma, Thank you for this kind feedback concerning your visit. We're thrilled to hear that you found our rooms clean and well-presented, reflecting our commitment to stringent cleaning procedures. It's also wonderful that the bar area provided a cosy atmosphere along with a great selection of drinks, which we take pride in offering at our Pentalounge, open daily until 22:30. Your compliments on our breakfast buffet are much appreciated; our team works hard to provide a variety of options, including Continental, Full English/Irish, Vegetarian, Vegan, and Gluten-free, to ensure a delightful start to the day for our guests. We look forward to welcoming you back to our hotel in the future. Kind regards, Ashley Bond, Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Familyof5K wrote a review Feb 2024
Greater Manchester, United Kingdom39 contributions21 helpful votes
Check in was smooth and the girl that checked us in was really friendly and informative. Room had everything you need, liked the desk in the room to be able to work from Basic bathroom, needed grout updated Tv had good selection of channels Had a drink in bar, the guy serving completely ignored my husband for a good 5 mins - whilst he was sorting some glasses We had to ask to be served - I then got a flat Prosecco which I had to change and the glass wasn’t filled so was a bit disappointed Nice bar area Breakfast was really good and the staff in the morning were really attentive All in all good stay Misery guts behind bar needs telling
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pentahotel Derby
Responded 10 Feb 2024
Dear Guest, Thank you for taking the time to share your review. We're delighted to hear that you found our check-in process smooth and our staff friendly and helpful. It's also great to know that our desk in the room met your work needs and that our breakfast and attentive staff in the morning left a positive impression. We're sorry to hear about your experience at the bar and with the Prosecco. Please be assured that we strive to provide excellent service and your feedback is valuable in maintaining our standards. As for the bathroom, we are always looking into ways to ensure our facilities are up to par with guest expectations. We appreciate your kind words about the bar area and are glad that, overall, you enjoyed your stay. We look forward to the pleasure of seeing you again. Best regards, Ashley Bond, Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JANICE R wrote a review Feb 2024
6 contributions1 helpful vote
Spotless, comfortable and cant fault it,ticks every box for us as caters for all ages,the best thing is the staff who are so kind and helpfull every time,good size tv in rooms and good location,10 min walk to other restaurants and football ground,we use hotels often and this is derbys finest for us as we are the type of folk who like to be warm,clean,safe and enjoy the hospitality of the staff who welcome there guests back,what more can we ask for at a fair price
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: try try try,you wont be dissapointed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pentahotel Derby
Responded 5 Feb 2024
Dear Janicern, It was a pleasure to receive this great review. We are thrilled to hear that our hotel met all your expectations and that you found our accommodations spotless and comfortable. It's wonderful to know that our team's hospitality stood out to you, as we always strive to provide exceptional service. We are also glad that the location of our hotel was convenient for your needs, with easy access to nearby restaurants and attractions. We appreciate your kind words regarding our large TV screens and the value you felt you received during your stay. We look forward to welcoming you back in the future. Kind regards, Ashley Bond, Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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999Livetotravel wrote a review Jan 2024
Northampton, United Kingdom30 contributions5 helpful votes
Very modern looking hotel situated on an industrial estate close to Pride park. Easy to find with great roads, parking outside the hotel is not included. The reception is very modern and homely with comfy sofas which leads to the dinning room and bar areas. Our room on the 3rd floor was excellent, comfy bed, desk plus 2 easy chairs, standard hotel teacoffee tray, flat screen TV. Bathroom was wet room style with deluge and standard shower heads with shampoo and shower gel. The check in was 3pm with a great 3pm checkout. Breakfast is also an extra. There is also a small but adequate hotel gym with a sauna. Staff were happy polite and friendly couldn't ask for more really. Only have 1 negative which I know is linked to Fire regulations but the selfclosing room doors actually slam shut not just close so if your neibours open close there door late at night it will wake you up. Would definitely use again.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Ear plugs for slamming doors.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pentahotel Derby
Responded 28 Jan 2024
Dear Guest, We really appreciate your positive review. It's wonderful to hear that you found our hotel modern and appreciated the comfortable furnishings in the reception and dining areas. We're delighted you enjoyed your room's amenities, including the comfortable bed and the wet room style bathroom with premium shower heads. Our team will be pleased to know their friendly and polite service contributed positively to your stay. Regarding the noise from the self-closing doors, while they are an important safety feature, we understand the disturbance they can cause and we apologize for any inconvenience. We always strive to ensure a restful experience for our guests and your feedback is valuable in addressing this concern. We look forward to seeing you again in the future. Best wishes, Ashley Bond, Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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garstonian wrote a review Nov 2023
Southport, United Kingdom400 contributions149 helpful votes
+1
We had just one night in room 228. I was happy it wasn't longer. The place is on a modern, very busy, business park and attracts a mainly corporate clientele. We spoke to some regular visitors in the very nice bar area and they really don't like it. They told us what to expect and were correct. Our room was unbearably hot through the night. The bed is uncomfortable and all the bedding is marked or stained. The shower is good. Large TV. It's handy for the station and for Pride Park (Derby County football club). It was expensive for us at £162. We didn't stop for breakfast as it was £18 each. There's plenty of choice in Derby. It's up to you of course but many will be captive by their own companies who choose to use it as their preferred accommodation.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pentahotel Derby
Responded 15 Nov 2023
Dear Tonia, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the shower and the large TV in your room. It's also pleasing to know our proximity to the station and Pride Park was convenient for your needs. Regarding the temperature in your room, we understand that comfort is key, and we regret to hear that the room was too warm for your liking. While our hotel is designed with an air flow unit and extra fans upon request, we acknowledge that during particularly warm periods, this may not suffice for all guests. We appreciate your comments on the bed comfort and the condition of the bedding. Please rest assured that we maintain stringent cleaning procedures and will look into your concerns to ensure our high standards are upheld. We understand that the cost of accommodation and breakfast can be a consideration, and we strive to provide a quality experience that reflects the value. For future visits, we invite you to explore the various room amenities and services that may enhance your stay, such as our 24-hour gym and sauna, or the inviting atmosphere of our Pentalounge. We look forward to welcoming you back. Best wishes, Ashley Bond, Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BandBTravellers wrote a review Nov 2023
Australia90 contributions51 helpful votes
Clean, tidy, breakfast good. Very convenient for the railway station. Reception staff not particularly helpful (initially said that they didn't have a double room for us, even though we'd booked one, and then miraculously found one!). Otherwise all good. Quite good access to the town centre, about 15 minutes' walk.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pentahotel Derby
Responded 14 Nov 2023
Dear Guest. Thank you for taking the time to share your experience with us. We are glad to hear that you found our hotel clean, tidy, and conveniently located near the railway station. Our breakfast offerings are indeed designed to cater to a variety of tastes, and we're happy that you enjoyed it. We apologize for the initial confusion regarding your room reservation. Our reception team is committed to providing excellent service, and we will address this issue to ensure a smoother check-in process for our future guests. We appreciate your feedback on the accessibility to the town center and hope that the 15-minute walk was not too inconvenient. We look forward to seeing you on your next trip to Derby. Best regards, Ashley Bond, Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Heslomonick wrote a review Oct 2023
Birmingham, United Kingdom80 contributions96 helpful votes
We stayed here for one night in October. Check in was efficient and we were pleased to find a mini bottle of Prosecco and a bag of popcorn to welcome us in our room. The room wasn’t big but there was a good use of space so it felt less crowded than hotels we’ve stayed in with bigger rooms. I loved having robes and slippers, and the shower was great as it was powerful and I managed to easily get it to the right temperature for me. The shower gel smelled really lovely. I found the bed and pillows to be very comfortable. There was also a comfy chair by the desk which I particularly liked as it had wheels on it which had a very smooth motion against the carpet. I don’t like it when a wheeled chair is hard to manoeuvre The only downside for me was not having a plug socket at my side of the bed to charge my phone overnight, although there was a plug socket on the other side. I like to have my phone by my bed to check the time etc. The breakfast was delicious in a relaxed setting with lovely decor. I would definitely stay here again.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pentahotel Derby
Responded 16 Oct 2023
Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our efficient check-in process, the welcome Prosecco and popcorn, as well as the thoughtful use of space in our rooms. It's great to know that you appreciated the robes, slippers, and the premium rain shower head in the bathroom. We're also glad that you found our beds and pillows comfortable, and that you enjoyed our delicious breakfast in a relaxed setting. We apologize for the inconvenience caused by the lack of a plug socket on your side of the bed. We appreciate your feedback and will take it into consideration for future improvements. In the meantime, we do have sockets near the bed and our team is always happy to assist with any requests or concerns during your stay. It would be a pleasure to welcome you back on your next visit. All the best, Sabrina Kelly, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£53 - £109 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada encore derby hotel derby
FORMERLY KNOWN AS
pentahotel Derby
LOCATION
United KingdomEnglandDerbyshireDerby
NUMBER OF ROOMS
112
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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PENTAHOTEL DERBY - Updated 2024 Reviews, Price Comparison

Frequently Asked Questions about Pentahotel Derby
Which popular attractions are close to Pentahotel Derby?
Nearby attractions include The Merry Widows (0.2 miles), Waterfall (0.2 miles), and Midland Railway War Memorial (0.3 miles).
What are some of the property amenities at Pentahotel Derby?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pentahotel Derby?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Pentahotel Derby?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pentahotel Derby?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Pentahotel Derby?
Conveniently located restaurants include Shalimar Gold, Seven Restaurant & Cafe Bar, and Nicco Restaurant And Bar.
Are there opportunities to exercise at Pentahotel Derby?
Yes, guests have access to a fitness centre during their stay.
Is Pentahotel Derby located near the city centre?
Yes, it is 0.9 miles away from the centre of Derby.
Does Pentahotel Derby offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Pentahotel Derby?
Many travellers enjoy visiting Kedleston Hall (4.5 miles), Derby Gaol (1.4 miles), and Dale Abbey Ruins (5.0 miles).
Is Pentahotel Derby accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.