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The Blue Jay Hotel garners appreciation for its prime location, offering guests convenience for both leisure and business pursuits. Its service and amenities, particularly the dining, are often lauded, although some guests have highlighted a need for improvements in toiletry storage and better accessibility.
While the rooms are recognized for their cleanliness and comfort, noise levels and size can be a concern, alongside limited accessibility for some disabled guests. The lively atmosphere adds to the charm, and many find the hotel to be a good value, despite occasional refund hiccups.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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A very nice hotel and restaurant opppsite. Free parking was a bonus too. Very convienient location on the ring road. Room was spacious and clean. Particularly was impressed by the extra tea coffee sugar and milk available to collect as you walk into hotel. Overall.a very nice stay and will use again when we visit family next time.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Phil F, General Manager at Blue Jay
Responded 30 Nov 2024
Thankyou for your amazing review and we hope you visit us again in the future.
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A huge thank you to the staff that were on duty on my stay here with my sister. Tracey [the chef] for the fabulous evening meal that we both had and what an excellent choice that we choose, the chicken tikka with rice poppadum and nam bread and also the plentiful cooked breakfast, scrambled eggs, sausage, bacon hash browns mushroom and tomatoes that both came piping hot and were so good, as well as Debbie telling us to help ourselves to also the continental breakfast whilst waiting for our cooked breakfast that included a good choice of cereals fruit yogurts toast and lots of different condiments as well as a choice of coffees Latte Cappuccino ect and Teas and would add if you book directly on there website you automatically receive 20% discount on a restaurant meal and 10% on a breakfast of your choice. The hotel rooms are lovely and clean with more than enough fresh towels given and also plenty of teas and coffees with more than enough biscuits. I did have a problem with my TV not working and rang reception within 5 minutes Wayne came to my room to sort this and as there was a problem with the TV moved me straight away in to another room and as I asked for a quieter area he was more than happy to place me in a room were there were no other surrounding guests. On our arrival James gave us a lovely greeting explaining our location as we are not locals and what was available to us in the area as well as there being a 24 hour McDonalds right behind our rooms that was very handy to be able just to walk over to if we wished to any time of the night. In all I have to say we have stayed in many hotels but the Blue Jay exceeded more than my expectations and my sisters to given some of the experiences we have had in certain hotels as the staff here find it no problem what so ever to be helpful and courteous as well as informative throughout our stay here. I would not hesitate what so ever in recommending the Blue jay for a stay or just popping in for a meal and a drink, The whole experience was reasonably priced with excellent service. Thank you all here concerned for our lovely stay with you from Sharon and Tracey, and would just add I have no idea why anyone would want to give a bad review for the Blue jay that I have read on here.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marston's Inns, Revenue Management at Blue Jay
Responded 12 Sept 2022
Dear Sharon and Tracey, thank you so much for your lovely review. We are so happy that you enjoyed your recent stay with us and that you enjoyed both the hospitality, food and the service (especially the Tikka masala and breakfast) The entire team strive for 100% satisfaction for our guests and I will be sharing your kind words with them. We all look forward to seeing you again in the near future. Team Blue Jay
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Car parking huge and free always a plus, free wifi and rooms although a little basic were spotless and came with kettle and coffees as well as shampoo etc.
Only downside is having to request an iron from reception with is in the pub over the road, but didnt impact my stay at all.
Stayed with my daughter and would highly recommend the hotel and the pub to families travelling with children as the play area inside and outside is a small distraction for the kids.
The staff were extremely helpful and the kids meals and breakfast was good.
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Date of stay: February 2023Trip type: Travelled with friends
Room Tip:Â Pre request iron and ironing board and bath mat when booking
At time of booking I got 10% of...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danny R, General Manager at Blue Jay
Responded 17 Feb 2023
Morning Brad we would like to thank you for taking the time to provide us with such wonderful feedback. we always love to hear from our guests and hopefully we will see you again in the near future. Many Thanks Blue Jay Team
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The rooms are a fairly basic standard, very like Premier Inn, but this stay cost 4 times more, per room.
Straight away it was clear that the carpet hadn't been vacuumed well, and not around any edges and corners for a long time. I wear glasses and without closely examining the floor could see a pin next to a child's bed. The window frames had a thick black layer as if never cleaned and a white creamy stain on the curtain. There was a half used shower gel bottle in the bathroom left by a previous guest (the hotels is a pump fixed to the wall) which again highlighted poor standards. The hand sanitiser by the front door was empty throughout the stay.
Additionally if we're paying for a family room, add four mugs not the standard two in the room.
On the positives was the manager was accessible (once you'd gone across the road to the pub to find him as that's where the hotel reception is) and friendly, doing his best with a cheap worn out place. The car park was big, and free but beware walking from hotel to the pub across as its by a McDonald’s and cars drive by regularly, not always stopping for the zebra crossing.
Breakfast was alright, staff super, but cheap and cheerful ingredients.
I'd never stay again, it needs a deep clean and no match for other budget hotels.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rikki Hampton, Revenue Management at Blue Jay
Responded 20 Oct 2021
Thank you for spending the time in leaving this review. If you would like to call me at the pub we could speak about all the issues that you may have had. Many thanks
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We booked an accessible room. The room was very sparce, with no storage facilities other that a very small area to hang clothes which was to high for anyone who may be wheel chair bound. There was no where else to put any other clothing. the only other furniture in the room was a the bed and a desk. There were not shelves in the wet room to be able to put your toot brush or any other toiletries. The grab rail next to the toilet hinted at being a towel rail due to the signage on it. No where to hang towels or coats. we had booked for 5 nights but only stayed the one night. as a disabled user this room is completely unsuitable. Even for my husband who is fully abled it was very uncomfortable.
We complained at reception and this clearly wasn't the first time they had, had complaints about the room. The gentleman that dealt with our complain was very professional and sympathetic. He arrange a full refund for us including the night we stayed and the breakfast we had too. Sorry to say that the breakfast was not great either.
On a more positive note, We have a carvery on arrival before booking in and that was very good.
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Review collected in partnership with this hotel
Date of stay: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danny R, General Manager at Blue Jay
Responded 2 Jul 2024
Hi TJMA42, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
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Really polite staff, sammy in particular was very helpful and ensured everthong was enjoyable and the food was delicious. The food also arrived very promptly and it was also very affordable. Would definitely come again and would bring family as well.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danny R, General Manager at Blue Jay
Responded 17 Mar 2024
Thank you for taking the time to leave a review for us at Blue Jay. We're happy we could meet your expectations, we are very happy we could provide you with a positive experience, thanks for your praise and kind comments about our team.
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I stayed here for the first time and I was pleasantly surprised. The room was small but clean and cosy. The bed was comfy. My only pet peeve was the dust on the tv remote, and a few water marks in the bathroom but I am an ex housekeeper so i tend to see things others don’t. Had a slight problem with the tv in my room (215) the brightness kept turning itself up and down whilst watching the tv. I think the tv has a fault. But that didn’t reflect on the cleanliness or the stay. Thoroughly enjoyed it and it’s close to amenities. Stripped the bedding and emptied the bins for the housekeepers and cleaned round the room as it’s just courtesy. Would definitely stay again and would recommend. Absolutely loved the shower as it was powerful and hot. Only downside is no windows for ventilation in the bathroom and the extractor fan is in the wrong place or not strong enough so there was a lot of condensation that I cleaned up after myself. Over all I did enjoy my stay. But I just wanted to mention the couple of little details I noticed to make staff aware. Thank you for a lovely stay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danny R, General Manager at Blue Jay
Responded 26 Feb 2024
Thank you for taking the time to leave us a review about your recent stay with us , We are pleased everything was to you satisfaction, its great to hear you will use us again on your next visit to derby, we hope to see you again very soon here at the Blue jay
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We had a 3 generations family meet up Twixmas and chose Blue Jay just as a central location. James and his team couldn't have been more welcoming and helpful. Rooms are in a separate block from the bar and were recently refurbished and in very good condition. One had it's CH not working which was dealt with as soon as it was reported. Bedding and towels of nice quality. Large TVs. Good showers. We had breakfast and dinner both nights as it worked so conveniently, and splitting the bill on multiple cards was dealt with without any fuss. Couldn't have worked better for what we wanted. Easy access to Derby city centre and pleasant park/castle on the doorstop for a winter walk with buggies/toddlers. Thank you 🙂
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danny R, General Manager at Blue Jay
Responded 10 Jan 2023
Thank you for the amazing review. We are delighted about the way you found our staff and I’ll enjoy passing your comments on to them. We do look forward in seeing you again soon.
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This hotel is excellent value for money and its location is within easy reach of the city. The room was clean and the hotel was very quiet, which was surprising given its currently full. I would definitely re book, staff were friendly and there was a great selection for breakfast. For the price we paid, excellent value.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Â The breakfast selection at the associated pub is great, but McDonald's is just next door if...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danny R, General Manager at Blue Jay
Responded 8 Jan 2024
Thank you for taking the time to leave a review for us at Blue Jay. We're happy we could meet your expectations, we are very happy we could provide you with a positive experience, thanks for your praise and kind comments about our team.
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My friend and I had gammon, egg, pineapple, chips and peas.
Gammon steaks were large, nicely cooked and pineapple slice were nice and juicy. Egg cooked just right. Chips were light and crispy.
Excellent, quick and friendly service. Lovely venue.
Would definitely come again.
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Date of stay: August 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Danny R, General Manager at Blue Jay
Responded 1 Sept 2024
Thank you for the amazing review. We are delighted about the way you found our staff and I’ll enjoy passing your comments on to them. We do look forward in seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Derby area.
PRICE RANGE
£54 - £76 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandDerbyshireDerby
NUMBER OF ROOMS
38
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.