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Hallmark Inn

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Hallmark Inn
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394 Reviews from our TripAdvisor Community

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Showing 385: English reviews
England, United Kingdom
Reviewed 2 days ago NEWvia mobile

The hotel was lovely and so was the room and staff. 😀The only thing which I didn't like was you pay for parking which than you thought you would get a space but no as the hotel shared the car park with a restaurant so it was first come first served bases even if you paid there was no guarantee...

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Helpful?
Thank Carrie22015
Witham, United Kingdom
Reviewed 4 weeks ago

The hotel is in a great location 2mins away from train station and 10mins for town. BUT The hotel in its self is really poor the beds were rock sold not really comfy at all. The food was really horrible had to go and find other places to eat. The male staff didn't really treat my like I was guest...

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Helpful?
Thank lukew95
Simon G, Operations Manager at Hallmark Inn, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay here at the Hallmark Hotel Derby Midland. Naturally I am disappointed that you failed to have an enjoyable experience on your recent stay at the Inn. Our intention is that every guest enjoys our great hospitality but on this occasion we appear to have fallen short of...

Bucks
Reviewed 13 December 2016

We stayed for 3 nights Fri, Sat & Sun. The staff couldnt do enough for us they were really lovely! The rooms are sufficent @ 15sqm lovely TV! The radiators lovely and warm but the window did need some manipulation! They could really do with matress toppers and some new pillows as not the best for comfort but again it...

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Helpful?
Thank Donna B
Simon G, Operations Manager at Hallmark Inn, responded to this review

Dear Donna, I am pleased to hear that you enjoyed your weekend away here at the Inn, we always try to ensure our guests have an enjoyable stay and look to revisit. I have passed on all your comments to the team and praised everyone on a job well done. Thank you for your kind words in relation to customer...

Bournemouth, United Kingdom
Reviewed 12 December 2016 via mobile

Stayed in this hotel several time over the last 2 years. Rooms are acceptable, bar is dated but it exists & breakfast is ok. I would recommend room only which can be bought around £50.00 and get dinner and breakfast elsewhere. Car park charge of £8 has been introduced adding cost onto he stay without adding any value. Not a...

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Helpful?
Thank tom2002cl
Simon G, Operations Manager at Hallmark Inn, responded to this review

Dear Tom, Thank you for taking the time to review your recent stay here at the Hallmark Inn Derby. I was glad that you noted that our rooms represent great value for money and that the accommodation and breakfast are of a good standard. If you were thinking of an upgrade why not try our sister hotel the Hallmark Hotel...

Staffordshire, United Kingdom
Reviewed 9 December 2016

The hotel is ok but requires TLC updating as the shower head leaked and the sink basin was slow to drain but the largest issue was the new car park charges - £8 per night! We were a party of around ten so the car park charges were a main topic of conversation, if you dine in the restaurant next...

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Helpful?
Thank francebyfifty
Simon G, Operations Manager at Hallmark Inn, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay here at the Hallmark Inn Derby. We have recently introduced paid parking here at the Inn, however with the £8 included we still believe we represent excellent value for money particularly if you book with us direct. Thank you once more and we look forward to welcoming...

Liverpool, United Kingdom
Reviewed 6 December 2016

A perfectly nice hotel with no frills. Well priced with a good breakfast thrown in. Staff were very friendly & helpful for the whole weekend. The room was warm and clean and contained a shower that didn't need a degree to figure out.

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Helpful?
Thank James C
Simon G, Operations Manager at Hallmark Inn, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay here at the Hallmark Inn Derby. I was glad that you noted that our rooms represent great value for money and that the team displayed excellent customer service skills. Thank you once more and we look forward to welcoming you back to the Hallmark Inn Derby. Kind...

Bedford
Reviewed 5 December 2016

My husband and I and two friends were booked on a two day coach trip to Chatsworth House then the following day Lincoln Market - staying at this hotel (actually the paperwork showed us staying at the sister hotel Hallmark Hotel just over the road). We arrived and were immediately shown into the restaurant to help ourselves to tea, coffee...

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Helpful?
Thank bigtrippertoo
Simon G, Operations Manager at Hallmark Inn, responded to this review

Dear Guest, I am pleased to hear that you would definitely choose to recommend us here at the Inn, we always try to ensure our guests have an enjoyable stay and look to revisit. I have passed on all your comments to the team and praised everyone on a job well done. Thank you for your kind words in relation...

Derbyshire UK
Reviewed 3 December 2016

Nice rooms with good car parking a short distance from both Derby city centre and Derby railway station, with some really good Indian restaurants just a Minutes walk from the hotel well worth a visit, and if you are into Ghost hunting apparently Derby is one of the most haunted places in the UK.

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Thank Break-king
Simon G, Operations Manager at Hallmark Inn, responded to this review

Thank you for taking the time to review your recent stay here at the Hallmark Inn Derby. I am pleased to hear that you would definitely choose to return back here to the Inn, we always try to ensure our guests have an enjoyable stay and look to revisit. Don't forget in future to book us direct as we guarantee...

Reviewed 28 November 2016 via mobile

Cheap and cheerful. This hotel was fine for a one night stay in the city. The location is great because it's 2 minute walk from station and about 5-10 minutes into town. The room itself was very drab with torn bedding and a stained and torn seat. It wasn't the cleanest but adequate. There was a hair on the bath...

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Helpful?
Thank Yoyoyoyeh
Simon G, Operations Manager at Hallmark Inn, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay here at the Hallmark Inn Derby. I have taken all your comments on board and have been through the cleanliness issues with the housekeeping team, so thank you once again for bringing those to my attention. I was glad that you noted that our breakfast is very...

Clowne, United Kingdom
Reviewed 28 November 2016

We chose this hotel for its location,a10 minute walk to the city centre shops,a bit of confusion over car parking charges our e-mail said it was free,but there are charges.Checking in was straight forward,second floor room was ok a little tired looking had everything you need.It was clean plenty of room very comfortable bed and well positioned tv. Would recommend...

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Helpful?
Thank DazProv
Simon G, Operations Manager at Hallmark Inn, responded to this review

Dear Daz, Thank you for taking the time to review your recent stay here at the Hallmark Inn Derby. I am pleased to hear that we suited your needs in terms of location, cleanliness and room facilities and that all in all you believed your stay represented great value for money. We look forward to welcoming you back to the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hallmark Inn

Address: Midland Road, Derby DE1 2SL, England (Formerly European Inn)
Region: United Kingdom > England > Derbyshire > Derby
Price Range: £37 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hallmark Inn 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Hallmark Hotel Derby
European Hotel Derby
Hallmark Inn Derby, Derbyshire
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Inn staff and other travellers.
3 questions
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2 months ago
Nottingham, England, United Kingdom
11 months ago

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Questions? Get answers from Hallmark Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 132 it was a nice clean quiet room”
 of 5 bubbles donnabO9962RU, 13 Dec 2016 | Read review
“Stay clear of the lift!”
 of 5 bubbles peterrslp, 19 Nov 2016 | Read review
“Ask for a room at the back of the hotel..”
 of 5 bubbles sarawatson13, 1 Nov 2016 | Read review
“Choose on the inside to avoid street noise”
 of 5 bubbles andy63119, 24 Aug 2016 | Read review
“Modern spacious room”
 of 5 bubbles tracymW3781CC, 16 Aug 2016 | Read review
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