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DoubleTree by Hilton Swindon

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Traveller (47)
Room & Suite (47)
Dining (7)
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Overview
  • Excellent47%
  • Very good30%
  • Average13%
  • Poor5%
  • Terrible5%
Travellers talk about
“double tree”(14 reviews)
“warm cookies”(6 reviews)
“welcome cookie”(3 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Swindon
Special Offer: 2X Points Package
Offers from DoubleTree by Hilton Swindon
Special Offer: 2X Points Package
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Nearby Hotels
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (317)
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308 results
Traveller rating
137
91
42
19
19
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137
91
42
19
19
Show reviews that mention
All reviewsdouble treewarm cookieswelcome cookieon arrivaljunior suitenespresso machinemodern equipmentiron and boardbar and restaurant areatray chargerecommend this hotelper dayup to dategood sizeexcellent stayblackout curtainsbreakfast and dinner
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1 - 5 of 308 reviews
Reviewed 3 days ago

The staff are helpful and friendly, everything is okay and there is a convenience store, Subway and Costa across the road. Everything works and probably a good place for a pit-stop or, in my case, business travel.

Thank Patrick H
Hotel's Favourite
Reviewed 24 March 2018

I don't know what their recruitment / training secret sauce is, but every single member of staff I met (over three separate stays in three weeks) was energetic, enthusiastic, friendly and professional. Like others under the Hilton banner, everything works; the rooms are a reasonable...More

Thank Britbiztraveller
Response from Adam F, General Manager at DoubleTree by Hilton SwindonResponded 27 March 2018

Dear Guest, Thank you for taking the time to review your stay at Doubletree by Hilton Swindon. We are happy that you enjoyed your stay and specially that your praise our staff. This will help us as a motivation factor to continue providing excellent service....More

Reviewed 1 week ago via mobile

We chose this hotel at the last minute after searching and searching hotel sites, whilst travelling. We were tired and cranky when we arrived after a big few days. It was a good choice and parking was easy. Staff were attentive upon arrival and the...More

Thank Steve L
Reviewed 1 week ago via mobile

We stayed for one night and I am glad that’s all, the hotel itself was lovely, but the room was where it all fell apart, you would expect more from a chain like hilton. The air con was luke warm on its coldest setting, and...More

Thank glenryck
Reviewed 1 week ago

There is nothing really great about this hotel. The service and facilities could be described as provincial. The aircon didn't work so the room was very hot and it wasn't possible to sleep. The crockery in the restaurant wasn't very clean, though the food was...More

Review collected in partnership with DoubleTree by Hilton
1  Thank Allen G
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Most Booked Properties in Swindon
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$64 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Swindon
#3 Green Hotel in Swindon
#4 Family Hotel in Swindon
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$64 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Swindon
#3 Green Hotel in Swindon
#4 Family Hotel in Swindon
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (47)
Room & Suite (47)
Dining (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Cliff B
12 March 2018|
AnswerShow all 3 answers
Response from caknights4086474 | Reviewed this property |
Don’t go here... premier inn next door!
1
Vote
Brit_Explorer_83
23 December 2017|
AnswerShow all 2 answers
Response from Stephen T | Reviewed this property |
Hi There isn't any public transport direct to the hotel. Most people get a taxi from the train station in town (about 4-5 miles away). There is a bus stop about 300 yds from the hotel but not sure of bus numbers or times?
1
Vote
Room Tips
"Avoid the front of the building because the road is busy"
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"Check air conditioning noise before accepting room."
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"121 on ground floor, quiet but convenient for reception."
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"Very Very Poor customer service"
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