Campanile Swindon
Delta Business Park Great Western Way, Swindon SN5 7XD England
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About
#31 of 91 hotels in Swindon
Location
Cleanliness
Service
Value
Refurbishment completed Jan 2009, including all bedrooms, restaurant and bar. It is now modern and comfortable with Free Wi-Fi internet, ideal for business or leisure. Bedrooms: Comfy Beds, Flat screen TV, Courtesy tray and all en suite. English and Continental Breakfast. Restaurant open Lunch and Dinner featuring savory and sweet buffets, food all day. Bar with Sky TV. Hotel was taken over by Campanile from Ibis Jan 2008.
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Property amenities
Free parking
Parking
Wifi
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Non-smoking hotel
24-hour front desk
Coffee shop
Restaurant
Breakfast buffet
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Room features
Desk
Telephone
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Portuguese
Location
39Car recommended
Grade: 39 out of 100
21Restaurantswithin 0.75 miles
9Attractionswithin 0.75 miles
Delta Business Park Great Western Way, Swindon SN5 7XD England
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Car HireSee all Swindon car hire
795Reviews10Q+A100Room tips
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Carpets were disgusting, towels were stained, bed rock hard, and noisy all night. Unless you are on a super tight budget go to one of the other budget hotels near by. Only good thing was that it was easy to get to from motorway. No idea about breakfast, I went out to eat.
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Date of stay: November 2023Trip type: Travelled on business
Room Tip: Avoid the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
One night just to get my head down, much better experience than last year staff are more engaging.Hotel is basic but clean I didn't try the food. Certainly will return if I need a stop over in Swindon.
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Date of stay: November 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
First impression from the entrance was it looks ok, clean, tidy and the car park is well lit. The room was very small, the bed was very cheap and uncomfortable when you turn over you can hear and feel every spring! The bathroom was clean the shower was diabolical! May as well stand outside and use rain water. The room was cold and noisy because the windowsill was busted and rotten so you can hear every passing vehicle from the duel carriageway and the draft was ridiculous, when it rained the dripping on the windowsill outside from the gutters was very loud. The room was turned over and cleaned every day but very dusty and I had to constantly ask for an extra towel because they only provide 1. We cut our stay short 3/4 nights because we could not bare sleeping in there any more! When I complained and asked if there were any other rooms perhaps one that may have been renovated the receptionist laughed hysterically. If I had the choice again I’d pay a bit more and stay someone else, or sleep in your car. 2 non negotiable for me a decent bed and clean room and this was neither.…
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Avoid if you want a good sleep
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Being a well travelled businessman, I have been in many many different hotels Location wise, the Campanile is £10-15 cab ride from the station, so easily found. The location itself however is on an industrial estate with not much around. The hotel in the evening unfortunately did not have a chef so food was limited, dinner options were even more limited so I opted with a colleague to go to the M&S across the road. The room I was put in was the wheelchair accessible room. There was a dead moth in the bathroom and the shower area was quite mouldy. Surprisingly I slept relatively well, given the doors and walls were paper thin and my head was next to the entrance area. Also worth mentioning are the lights, which were all cold bright blue bulbs, not warm white, which doesn't necessarily bother me, but I know many others struggle with lighting before bed. Breakfast was warm not hot (full English) but relatively quiet. I would say the staff are warm and helpful given the challenges faced. If you need a cheap place to stop over one night, then choose this, otherwise, it's well worth putting slightly more to stay in a more comfortable hotel.…
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Campanile S, General Manager at Campanile Swindon
Responded 23 Oct 2023
Dear iamRayRay Thank you very much for taking the time to share a review and your understanding to the challenges the hotel is facing with a few changes undergoing to improve the accommodation and service quality. We are delighted to hear that you found our staff warm and helpful which is encouraging to our team who ensure they deliver the services despite of the challenges. We hope we will be given another opportunity to serve you better whilst we improve ourselves for the shortcomings. Thank you once again. Kind regards Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stated at Campanile for at least thirty years and always had a good experience. In the past we have taken our dog. On this visit we were sorely disappointed to see the drop in standards since new management. Staff very friendly and helpful but rooms getting very tired. Only one bath towel instead of two. Asked for hand towels, which are no longer provided. One eventually found. Evening meals were cancelled which we rely on. Continental breakfast good but spoons ranged from soup to serving spoons with which to eat our cereals. Holes in bedroom curtains. Very low toilet close to wall. Difficult to use and get up. Standards definately on the decline.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Campanile S, General Manager at Campanile Swindon
Responded 23 Oct 2023
Dear trurocouple, Thank you for taking the time to share a constructive feedback with us and your continuous support to Campanile in the last 30 years. Like you are one of our loyal guests at Swindon, you know some features and structures were built to accommodate different needs. The new management is onboard working very hard to improve the overall aspects of the hotel operations from facilities to service quality from where they were left out with different challenges in the past, and we are very much looking forward to welcoming our guests to experience the true hospitality. Please accept our sincere apologies to the areas that we failed to deliver to meet your expectations and please rest assured your invaluable feedback help us address the areas with priorities. Thank you very much again for sharing your thoughts with us and we hope that we will be given another opportunity to welcome you back for a pleasant experience. Kind regards Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The restaurant is terrible you got to sit on tables like school kids go to put your hand up when they come with meals you orders few hours before lot people sending back as cold just doing chicken pie last night and today is chicken Caesar salad then chicken sweet and sour which I don’t eat chicken as I’m allergic from going in at 6pm got soup then waited 1 hour for main course me and my partner had enough went to Mc.Donald last night and we bought sandwiches to eat tonight complete waste of money staying here only one bath towel per room only one people each definitely won’t be back bus driver offered to take into town so we can get something better to eat as we on bus trip
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Campanile S, General Manager at Campanile Swindon
Responded 23 Oct 2023
Dear Benidorm55, Thank you for sharing your experience with us. It looks like you were part of a large group who stayed with us over a few nights with different menus available for the dinner options, which we have the practice reconfirming the chosen menus and food allergens. Please accept our sincere apologies for the delayed service and rest assured this has been made aware for the improvement. While we have Double and Twin Bedrooms available to accommodate 2 guests in the same room, we do have extra towels available in the green box by the walk-in wardrobe which we have added new sticker to advise our guests of this arrangement, if otherwise our friendly and helpful reception team will be happy to assist further. Thank you once again for the review and we hope we will have another opportunity to welcome you back soon. Kind regards Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed before but a while ago. Easy to find, the staff are very welcomong and helpful, prepared to go out of their way to help you. The rooms are clean, may be a little tired and dated but never the less comfortable. If I had a slight negatvie but they are not alone why when the shower os over the bath do they not put in a grab handle to aid getting out and a shelf for your glasses ( the seeing kind not the drinking ) The restaurant was busy and we had a little wait but nothing too bad The menu a little predicatble but the service is good and the food OK No continental breakfast option ( I only eat toast so did not wish to pay for a full English ) The car park was good and well lit. The hotel does not have air conditioning which made this weekends stay a little warm. Would I say there again Yes .…
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Campanile S, General Manager at Campanile Swindon
Responded 14 Sept 2023
Dear DavidHolmes197, thank you for taking the time to share a review following your recent stay. Your recognition to our very welcoming and helpful staff is highly appreciated and we will strive to deliver a good quality of service whilst we improve other areas you have mentioned. Thank you once again and we look forward to welcoming you back. Kind regards Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel room was ok, didn't try the food as was not allowed a menu to the room what a joke that was!! staff were really rude about it also!!! When you're staying at a hotel that does food the least you'd expect was a menu in your room
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Campanile S, General Manager at Campanile Swindon
Responded 14 Sept 2023
Dear R1900YGrichardw, thank you for your feedback. We take pride in delivering a good service to meet different guest's needs and expectations and we apologise that we do not have room service available. We welcome our guests to enjoy food and beverage in our restaurant and bar and our welcoming and helpful staff like many other reviews we received on different platforms will be more than happy to be at your service. Thank you once again and we hope we will be given another opportunity to serve you better. Kind regards Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Have stayed in a few Campaniles and know them to be pretty basic but cheap. This one was no exception. Check in was quick and easy. Public areas looked bright and clean. Our room was small but satisfactory, though one bedside light didn’t work and one bathroom light was inoperative. The bathroom bin was rusty and the loo roll holder was hanging off the wall. It wouldn’t cost much to replace/repair such small items, which would improve the overall effect hugely!!! The other strange item was the very low level wc pan which was very uncomfortable to sit on and I imagine elderly people would find it hard to get up from (maybe someone had used the loo roll holder as a grab rail!) On the plus side, the towels were large and fluffy - a nice change from many hotels. Unfortunately room 131 (not recommended) was adjacent to the lift which made it very noisy with whirring/clanking/talking plus the landing doors squeaking and banging. Guests came and went until very late and resumed very early!! Location is good as it’s away from main roads and on a trading estate which is quiet at the weekend. Overall it was good value for money.…
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Campanile S, General Manager at Campanile Swindon
Responded 14 Sept 2023
Dear Dilly4472, thank you for taking the time to share a review with us following your recent stay. We have a total of 16 Campanile Hotels across the UK to welcome our guests with different needs and we are delighted to hear that you found Campanile Swindon good value for money when it comes to the service and facilities we offer on site including the free parking for our guests convenience. Your feedback on the room design and maintenance are certainly on our priority list, please rest assured we value every feedback for our continuous improvements and we look forward to welcoming you back for another great stay. Kind regards Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room 265. Probably the worse sleep in the worse bed ever. Even the soft pillows were firm. As for the mattress, just like an ironing board. Stiff neck and back for the next two days. The shower head needs renewing or at least please clean it. Water spraying in every direction. No wonder that there was mould on the ceiling. Long hairs in the carpet and on the quilt. Does anyone clean? I advise anyone to book elsewhere. The next morning we did not stay for breakfast but one guest was complaining loudly about there being no eggs and tea spoons etc. It may have been cheap but you expect more as a paying guest.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Campanile S, General Manager at Campanile Swindon
Responded 14 Sept 2023
Dear K9444UCstevenc, thank you for taking the time to share a review with us. Please accept our sincere apologies for the unpleasant experience you encountered and we have shared your feedback with the concerned departments to rectify the areas you mentioned. Like many other positive reviews we received on different booking platforms, our friendly and helpful staff are always praised for their dedicated service and will always be happy to assist at request. We hope that you were offered a room change on this occasion after the first night so that we could ensure you of a comfortable stay for the rest of your stay. Thank you once again and we hope this isolated experience will not deter you to stay with Campanile Hotels in the UK again. Kind regards Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$49 - US$68 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
campanile swindon hotel swindon, hilton garden inn swindon
LOCATION
United KingdomEnglandWiltshireSwindon
NUMBER OF ROOMS
120
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Frequently Asked Questions about Campanile Swindon
Which popular attractions are close to Campanile Swindon?
Nearby attractions include Houdini's Escape Room Experience (0.7 miles), Active Reality (0.7 miles), and Wilts & Berks Canal (0.7 miles).
What are some of the property amenities at Campanile Swindon?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Campanile Swindon?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Campanile Swindon?
Conveniently located restaurants include The Harvey, Harper's Steakhouse & Bar at the Weighbridge, and The Runner Pub.
Are pets allowed at Campanile Swindon?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Campanile Swindon?
The staff speaks multiple languages, including English, French, and Portuguese.
Are there any historical sites close to Campanile Swindon?
Many travellers enjoy visiting STEAM - Museum of the Great Western Railway (1.0 miles), Lydiard Park (1.3 miles), and Royal Wootton Bassett Old Town Hall (4.0 miles).
Is Campanile Swindon accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.