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Holiday Inn Swindon

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Holiday Inn Swindon
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447 Reviews from our TripAdvisor Community

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Showing 436: English reviews
Swindon
Reviewed 12 February 2014

Review collected in partnership with Easytobook.com
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Helpful?
Thank Amber B
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Crawley, United Kingdom
Reviewed 2 February 2014

Hello to everyone and to all @ Trip. I stayed here last week on Monday. After the first shift at The Great Western. No reservation done earlier. It was last minute. I trawled Swindon town for B & B's for a night, but no luck. All were booked. So I walked into HI on Marlborough rd. A kind lady called...

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Helpful?
Thank Ravikumar T
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Ravikumar Thank you for taking the time to write a review for the Holiday Inn Swindon. We are so glad to hear you had a pleasant stay with us and that all the team members looked after you during your stay. We are always grateful to guests for relaying their thoughts back to us so we are able to...

Solihull, United Kingdom
Reviewed 28 January 2014

We stayed at this hotel on Saturday night just gone and the facilities were fantastic. The pool was clean and all the staff in the hotel could not have been more friendly and welcoming. My son left a cuddly toy and his watch and they arranged to send them back by recorded delivery immediately. Would definitely stop there again! Alison,...

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Helpful?
Thank Alison R
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Alison R Thank you so much for taking the time to write a review for the Holiday Inn Swindon. I would like to say thank you for your kind comments, I am so glad the team were able to make your stay special and we were able to meet your every need. I will be sure to relay your...

port talbot
Reviewed 25 January 2014 via mobile

Stayed here on business conference. Lovely reception area, very helpful staff. Room was a lot better than expected after reading reviews on here. Bed very comfortable, good range of pillows. Breakfast very good, good range of cooked and continental. Staff very helpful. Biggest drawback is the poor wifi arrangement, very very poor. Having stayed at the hilton recently have to...

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Helpful?
Thank bulldog19
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear bulldog19, Thank you for taking the time to review the Holiday Inn Swindon, All Guest comments are important to us and we will take everything you said on board. I will relay your kind comments about the staff back to the team. Thank you again for using the Holiday Inn Swindon and we look forward to seeing you in...

Market Deeping, United Kingdom
Reviewed 23 January 2014

Very average and tardy looking hotel. They charge ridiculous prices for wifi which these days is a major negative for me as a business customer. For the standard room rates they charge wifi should not be a chargeable extra. They had completely run out of chicken on the menu in the evening! Breakfast was OK and the staff who were...

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Helpful?
Thank Jamie O
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Jamie O, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating when one takes the time and trouble to acknowledge or give points for improvement. I hope to get the opportunity of welcoming you...

London, United Kingdom
Reviewed 21 January 2014

You know the saying "You can't polish a t*rd.", well that seems to be exactly the approach Holiday Inn are taking at this particular franchise. Although they seem to be feverishly painting stuff, the fact is that much of the stuff really needs ripping out and replacing completely. First let me get the good stuff out of the way: The...

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Helpful?
1Thank Lee H
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Lee H, Thank you for taking the time to review the Holiday Inn Swindon. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can...

Reviewed 17 January 2014 via mobile

The check in was good but when I got to the room it was very tired looking and basic although it was clean Had food in the restaurant The service was slow and poor they had youngsters on duty who were not supervised and loads were complaining how bad the food was The food was very average and not worth...

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Helpful?
1Thank Stevewales44
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Stevewales44 Thank you for taking the time to review the Holiday Inn Swindon, It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be...

Rushden, England, United Kingdom
Reviewed 16 January 2014

As you would expect a standard Holiday Inn. There are baths, with a shower over. Although the shower over the bath looks dated, it is really powerful, and there are nice sized towels. Beds are comfortable and in the room there are a choice of pillows. Although website says there is a lift, there isnt one, but the staff are...

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Helpful?
Thank Carole P
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear Carole P Thank you for taking the time to review the Holiday Inn Swindon. We appreciate all guest feedback and will relay all comments back to the team. We look forward to seeing you again in the near future. Kind Regards Tom Gaskell General Manager

Bidford-on-Avon, United Kingdom
Reviewed 10 January 2014

Despite having IHG points card, which is why I chose this hotel, along with the pool availability etc. I was overwhelmingly disappointed by my stay. Check in did not make me feel welcome at all, I had to change the dates I had planned and before I had even checked in, they said they wanted to charge more, rushed round...

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Helpful?
Thank BillCatherine
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear BillCatherine Thank you for taking the time to review the Holiday Inn Swindon, We are sincerely sorry that your experience with us was not up to the high standards it should have been, it is important to us to give our guests the best Hotel experience and if this was not met then we can promise that this will...

London, United Kingdom
Reviewed 8 January 2014

We stayed at the Holiday Inn by booking the 2 nights B&B and 1st Night Dinner through Superbreak. Check-in was fast and efficient and we were provided the family room, as what was asked. Pool temperature was warm and perfect for our 1 year old daugther. There isn't a steam room but sauna inside the changing room and jacuzzi by...

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Helpful?
Thank MayaHafiz
Tom G, General Manager at Holiday Inn Swindon, responded to this review

Dear MayaHafiz Thank you for taking the time to write a review for the Holiday Inn Swindon. We are so glad to hear you had a pleasant stay with us and that all the team members looked after you during your stay. We are always grateful to guests for relaying their thoughts back to us so we are able to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Swindon staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Stay on the M4 and find another hotel”
PaulsReview, 19 Jan 2017 | Read review
“Ask to be served by 'deep'”
KeithB186, 14 Oct 2016 | Read review
“Forget the sofa bed - not worth it as an option”
ShaunH290, 27 Sep 2016 | Read review
“ask for ground floor room”
paulkalinowski, 16 Sep 2016 | Read review
“Shower pressure apparently poor on the first floor but good on the ground floor.”
Jennifer976, 13 Sep 2016 | Read review
5 of 5